Name: Real IT Solutions, Inc
Address: 720 3 Mile Road Northwest, Grand Rapids, United States, MI, 49544, US
Telephone: 6162098900
Price range: $150 - $199
Rating: 5.0

West Michigan's Top Rated IT Services Company

Hi, my name is Matt Kahle, CEO and Co-Owner of Real IT Solutions. Together with Adam Peterson (CTO & Co-Owner), we bring a tremendous diversity of skills and expertise to our customers. When working in corporate America, one of our jobs was to find consistent, high-quality vendors. Over and over again, we found that it was difficult to find and retain good vendors.

Min project size
$5,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Grand Rapids, MI
Year founded
Founded 2006
Languages
Timezones

Service Lines

IT Managed Services: 50%
Cybersecurity: 20%
Call Center Services: 10%
Cloud Consulting & SI: 10%
IT Strategy Consulting: 10%

Select Focus Area

AWS Consulting Services

AWS Managed Cloud: 50%
AWS Migrations: 25%
AWS Security: 25%

Azure Consulting Services

Azure Management & Governance: 50%
Azure Migrations: 25%
Azure Security: 25%

Digital and IT Strategy Consulting Focus

IT Governance: 65%
IT Assessment: 10%
Data Privacy Consulting: 5%
Digital Transformation: 5%
IT Operations Management Consulting: 5%
IT Service Management Consulting: 5%
Virtual CIO Services: 5%

IT Managed Services Focus

Network: 20%
Disaster Recovery: 10%
Hardware: 10%
Help desk: 10%
Managed Hosting Services: 10%
Managed Software Application & Solutions: 10%
Other IT managed services: 10%
Security: 10%
Software Evaluation: 10%

Industries

Other industries: 80%
Manufacturing: 20%

Clients

Small Business (<$10M): 75%
Midmarket ($10M - $1B): 25%

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.7 /5

What Clients Have Said

Real IT Solutions, Inc offers competitive pricing and good value for cost, with project investments ranging from $700 monthly to $175,000 for larger engagements. Clients appreciate their responsiveness and proactive service, which enhances overall satisfaction and operational efficiency.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 12 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

Learn more about SEO pricing

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Real IT Solutions, Inc Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.8
Cost 4.7
Willing to Refer 4.9

Top Mentions

Review Highlights

Client-Centric Approach

The company is recognized for their customer-oriented approach, ensuring clients feel prioritized and supported. They are proactive in addressing feedback and maintaining strong client relationships.
Areas for Improvement: Response Times

While generally responsive, some clients noted that Real IT Solutions, Inc could improve response times, especially during off-hours or due to recent growth, which may have caused minor delays.
Efficient Security Management

Real IT Solutions, Inc's efforts in cybersecurity have resulted in no reported breaches for clients. Their proactive monitoring and updates are key to maintaining secure environments.
Positive Impact on Business Operations

Clients have noted significant improvements in their business operations, including increased efficiency and reduced downtime, as a result of partnering with Real IT Solutions, Inc.
Proficient in Managed IT Services

Real IT Solutions, Inc is highly praised for their managed IT services, including network security, system upgrades, and IT strategy development across various industries like healthcare, manufacturing, and education.
Seamless Integration with Client Teams

Clients report that Real IT Solutions, Inc integrates well with their teams, enhancing collaboration and ensuring smooth project execution. Their ability to adapt to client workflows is highly valued.

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Real IT Solutions, Inc Reviews

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IT Managed Services IT Strategy Consulting Other IT Consulting and SI
Confidential
Feb. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

"They continue to work until they have a solution."

Jul 21, 2023

Office Manager, Hoekwater Family Dentistry

Trish Verbrugge

Dental
Wyoming, Michigan
11-50 Employees
Online Review

Real IT Solutions, Inc provides managed IT services for a dental services company. The team handles all issues related to the client's computers, network, and software.

The client is pleased with Real IT Solutions, Inc's services. The team is always ready to assist the client with their needs. They manage the engagement well by communicating closely with the client through calls, emails, or in-person meetings. Their members are also personable and truly friendly.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Office Manager of Hoekwater Family Dentistry

Describe what your company does in a single sentence.

We Provide dental services to patients in order to enhance patient oral hygiene.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Real IT Solutions, Inc to accomplish?

Computer skill
Network & server help
Software help

SOLUTION

How did you find Real IT Solutions, Inc?

Referral

Why did you select Real IT Solutions, Inc over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The Real IT team is available for any issues we have in regards to our computers, network and/or software. We urine their strong abilities in and on numerous occasions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The fact that they are able to assist in all of our needs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team would call, come in person or email

What was your primary form of communication with Real IT Solutions, Inc?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their team is personable, and friendly, and they continue to work until they have a solution. Incredibly impressed with Stephen, Donald, Clint, Eric, Amber, Kurt, & Michael

Are there any areas for improvement or something Real IT Solutions, Inc could have done differently?

sometimes too many emails in receiving the ticket, to assigning the ticket, to now it’s finished, can you rate this…..a little overboard

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
$50,000 to $199,999
Jan. 2021 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

May 5, 2023

President, Mierendorf & Co., P.C., CPA's

Mark Reed

Other industries
Comstock Park, Michigan
1-10 Employees
Online Review
Verified

Real IT Solutions, Inc provides ongoing cybersecurity services for a CPA firm. The team works to keep the client's systems monitored and up to date.

Thanks to Real IT Solutions, Inc’s efforts, the client has had no cybersecurity issues, and their computer systems have been operating efficiently with extremely minimal downtime. The team has delivered results on time and addressed concerns proactively and positively.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Mierendorf & Co., P.C., CPA's

Describe what your company does in a single sentence.

We are a certified public accounting firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Real IT Solutions, Inc to accomplish?

IT security
Reliable and up to date computer systems

SOLUTION

How did you find Real IT Solutions, Inc?

Referral

Why did you select Real IT Solutions, Inc over others?

Close to my geographic location
Great culture fit
Referred to me
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Our cybersecurity is up to date and our systems monitored 24/7. In addition, our systems have been running very well since contracting with RealIT.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have had no cybersecurity issues and our computer systems have been running very efficiently and with very minimal down time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have delivered results when they were anticipated, and they have responded to our concerns in a positive manner with effective results.

What was your primary form of communication with Real IT Solutions, Inc?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We meet face to face with the owners at least twice a year where we go over any outstanding issues that we may be having. They are proactive and they don't wait for problems to present themselves and do damage control. We are out in front of the potential issues.

Are there any areas for improvement or something Real IT Solutions, Inc could have done differently?

No.

RATINGS

5.0

IT Managed Services
$10,000 to $49,999
July 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They made my problems just go away."

Mar 29, 2023

President, Automotive Parts Manufacturer

Tom Molnar

Automotive
Kentwood, Michigan
1-10 Employees
Online Review
Verified

Real IT Solutions, Inc maintains the computers and network of an automotive parts manufacturer.

The client is pleased with Real IT Solutions, Inc's work. Their problems have been minimized, and the team has been great to work with; their resources are great at their jobs. Moreover, no areas for improvement are cited. Overall, the engagement has been highly successful.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of the company.

Describe what your company does in a single sentence.

Manufacture automotive parts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Real IT Solutions, Inc to accomplish?

Maintain our computers and network.

SOLUTION

How did you find Real IT Solutions, Inc?

Online Search

Why did you select Real IT Solutions, Inc over others?

Company values aligned

What was the size of Real IT Solutions, Inc’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kept everything running.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They made any problems just go away.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Great company to work with.

What was your primary form of communication with Real IT Solutions, Inc?

In-Person Meeting

What did you find most impressive or unique about this company?

Great people who are really good at what they do.

Are there any areas for improvement or something Real IT Solutions, Inc could have done differently?

No.

RATINGS

5.0

Cybersecurity IT Managed Services
$10,000,000 +
Jan. 2015 - Mar. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"They seamlessly integrated with our team."

Mar 23, 2022

Executive VP, Manufacturing Company

Anonymous

Manufacturing
Grand Haven, Michigan
201-500 Employees
Online Review
Verified

Real IT Solutions, Inc provided managed IT services for a manufacturing company. They were in charge of maintaining the client's IT network and security and developing their IT strategy.

With Real IT Solutions, Inc's support, the client never experienced any cybersecurity breaches. The team adapted seamlessly to the client's workflow, allowing for a collaborative and smooth engagement. They were also commended for their ability to address issues promptly.

IT Managed Services
$10,000 to $49,999
Jan. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I am glad to have a managed service vendor that saves us money and time!"

Sep 23, 2021

CEO, Altus Industries Inc.

Craig VanderHeide

Manufacturing
Grand Rapids, Michigan
11-50 Employees
Online Review
Verified

Real IT Solutions, Inc is providing ongoing IT services for a manufacturing company. Their responsibilities include upgrading the client's network security, providing IT consulting support, and more.

A client-centric IT partner, Real IT Solutions, Inc is focused on providing optimal solutions for the client, allowing them to flawlessly execute their business processes on time. Their excellent ticketing process, combined with their constant updates, ensures an efficient and hassle-free workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a manufacturing company that produced Technology Workstations for the Healthcare industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Real IT Solutions, Inc?

IT Management including security, consulting, refresh, project implementation, problem solving, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched and compared. We felt that RealIT was right sized for us and had a positive value proposition.

Describe the project in detail and walk through their service package.

Upgraded security. Solves issues daily. Advises on solutions

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with their CTO down to entry level employees within their firm.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They are focused on positive results and maintaining our ability to get our work done on time. Supports our Core Value of Customer First!

How effective was the workflow between your team and theirs?

Very effective. Excellent ticketing process with updates and conclusions.

What did you find most impressive or unique about this company?

I am glad to have a managed service vendor that saves us money and time!

Are there any areas for improvement or something they could have done differently?

None

RATINGS

5.0

Showing 11-15 of 15 Reviews

Our Story

Real IT helps growing businesses securely leverage technology, AI, and automation to drive better outcomes. We combine proactive IT management, cybersecurity, cloud solutions, and strategic consulting with a relationship-first approach. Our clients rely on us for responsive support, trusted guidance, and innovative solutions that help them work smarter, stay secure, and grow with confidence.

Verified means Clutch independently confirmed Real IT Solutions, Inc is a legally registered business and backed by 14 verified client reviews averaging 5.0 stars.

Learn More

Verified Client Reviews: 14

Overall Review Rating: 5

Source: Clutch

Last Updated: October 15, 2026

Business Entity

Business Entity Name	Real I T Solutions, Inc.
Source	Michigan Corporations Division
Jurisdiction of Formation	Michigan
Date of Formation	April 1, 2006
Status	Active
Last Updated	December 28, 2022
ID	800689483

Credit Report Results

International Credit Risk Assessment	Not Rated
Source	Creditsafe
Last Updated	December 28, 2022

*Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

Learn More About The Clutch Verification Process

Locations (1)

720 3 Mile Road Northwest Grand Rapids, MI, United States 49544

16 - 20

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Real IT Solutions, Inc

West Michigan's Top Rated IT Services Company

1 Language that we service

1 Timezone that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Real IT Solutions, Inc Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Client-Centric Approach

Areas for Improvement: Response Times

Efficient Security Management

Positive Impact on Business Operations

Proficient in Managed IT Services

Seamless Integration with Client Teams

Reviews mentioning:

Real IT Solutions, Inc Reviews

Managed IT Support for Dental Services Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cybersecurity Services for CPA Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Computer & Network Support for Automotive Parts Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Manufacturing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Manufacturing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

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