# Ray Business Technologies Ray Business Technologies Reviews (13), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 6 connections joined Ray Business Technologies's Network [Visit Website](https://raybiztech.com/) [Get a Custom Proposal](https://clutch.co/profile/ray-business-technologies-0) **AI, Cloud, Digital, D365, Boomi Solutions** **Ray Business Technologies (RBT)** is a **global leader in IT Services and Enterprise Solutions,** empowering organizations with **innovative, scalable, and future-ready technologies**. As one of the **Top Boomi Services Providers in the USA and Australia,** and a **Leading Microsoft Solutions Partner in the USA,** we help enterprises drive digital transformation with cloud, integration, automation, and AI-driven strategies. Our expertise spans across **Microsoft Dynamics 365 ERP, Microsoft Dynamics 365 CRM, Boomi Integration, Kentico CMS, Azure Cloud, and Artificial Intelligence solutions.** With a customer-first approach and deep domain expertise, we deliver enterprise-grade solutions that enhance efficiency, streamline operations, and accelerate ROI. **Core Solutions & Expertise** • **Microsoft Dynamics 365 ERP & CRM**– We are among the **Top Microsoft ERP Services Providers in the USA,** delivering end-to-end ERP and CRM implementations for **finance, manufacturing, retail, and logistics enterprises.** From business process automation to predictive analytics, our solutions empower leaders to make smarter decisions. **• Boomi Integration & Automation**– As one of the **Top Boomi Services Providers,** we offer **integration, API management, and workflow automation** that connect applications, data, and systems seamlessly across the enterprise. **• Kentico Xperience CMS** – Recognized as a **Leading Xperience by Kentico Solutions Provider in the USA,** we craft **personalized, headless, and scalable digital experience platforms** that enhance customer engagement and digital marketing outcomes. **• AI and Machine Learning Solutions** – From **predictive analytics to AI-driven process automation,** we deliver tailored **AI solutions** that optimize operations, improve CX, and accelerate innovation. With a proven track record, **global delivery model, and centers of excellence** in the USA, Australia, and India, RBT partners with clients to **drive digital transformation journeys with speed, agility, and measurable impact**. ## Company Information - Minimum project size: $50,000+ - Hourly rate: $50 - $99 - Number of employees: 250 - 999 - 6 Locations: - Plano, TX (Headquarters) - Hyderabad, India - Mississauga, Canada - Minglanilla, Philippines - Melbourne, Australia - Hyderabad, India - Founded in 2009 - 4 languages: English, Hindi, Telugu, Marathi - 15 timezones: Australia Eastern Time (AET), Australia Central Time (ACT), Alaska Standard Time (AKST), Central European Time (CET), Canada Newfoundland Time (CNT), Central Standard Time (CST), Eastern Standard Time (EST), Eastern European Time (EET), Gulf Standard Time (GST), India Standard Time (IST), Indiana Eastern Standard Time (IET), Middle East Time (MET), Mountain Standard Time (MST), Pacific Standard Time (PST), Singapore Standard Time (SGT) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 10% AI Consulting - 10% BI & Big Data Consulting & SI - 10% Business Consulting - 10% CRM Consulting and SI - 10% Cloud Consulting & SI - 10% Custom Software Development - 10% ECM Consulting and SI - 10% ERP Consulting and SI - 10% Generative AI - 5% E-Commerce Development - 5% Web Development ### Focus Areas - Generative AI Focus: - 100% AI Text Generation - Cloud Computing Focus: - 100% Azure Cloud Consulting & Implementation - CRM Solutions: - 100% Microsoft Dynamics CRM - ERP Solutions: - 100% Microsoft Dynamics ERP - AI Consulting Focus: - 25% AI Deployment - 25% AI Maturation - 25% AI Security Management - 25% AI Strategy - AI Expertise: - 20% AI Recommendation Systems - 20% Chatbots & Conversational AI - 20% Machine Learning - 20% Natural Language Processing - 10% Cognitive Computing - 10% Computer Vision - AWS Consulting Services: - 20% AWS Managed Cloud - 10% AWS Analytics - 10% AWS Applications - 10% AWS DevOps - 10% AWS Development - 10% AWS IoT - 10% AWS Machine Learning - 10% AWS Migrations - 10% AWS Security - Azure Consulting Services: - 20% Azure DevOps - 20% Azure Development - 20% Azure Management & Governance - 20% Azure Migrations - 10% Azure AI & Machine Learning - 10% Azure Analytics - CRM Functions: - 20% CRM Customer Support - 20% CRM Social Relationship Management - 20% Marketing automation - 20% Other CRM focus - 20% Sales automation ### Industries - 10% Non-profit - 10% Manufacturing - 5% Business services - 15% Financial services - 10% Media - 5% Utilities - 5% Energy & natural resources - 5% eCommerce - 10% Medical - 20% Retail - 5% Automotive ### Clients - 10% Small Business (<$10M) - 35% Midmarket ($10M - $1B) - 55% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Ray Business Technologies offers competitive pricing with good value for cost, as noted in multiple reviews. Clients highlighted budget alignment, effective project management, and timely delivery, contributing to successful outcomes across various projects. **Most Common Project Size**: $10,000 to $49,000 based on 9 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - CRM Consulting and SI: $50,000 to $199,999 based on 5 reviews - ERP Consulting and SI: $50,000 to $199,999 based on 4 reviews - Web Development: $1,000,000 to $9,999,999 based on 2 reviews - Custom Software Development: $10,000 to $49,000 based on 2 reviews - AI Consulting: Less than $10,000 based on 2 reviews - Cloud Consulting & SI: $50,000 to $199,999 based on 2 reviews - Digital Strategy: $10,000 to $49,000 based on 1 review - Digital Asset Management: Less than $10,000 based on 1 review - BI & Big Data Consulting & SI: $10,000 to $49,000 based on 1 review - Document Digitization & Management: $200,000 to $999,999 based on 1 review - E-Commerce Development: $10,000 to $49,000 based on 1 review - AI Development: $200,000 to $999,999 based on 1 review - Generative AI: $200,000 to $999,999 based on 1 review - UX/UI Design: $10,000 to $49,000 based on 1 review - Application Management & Support: Confidential based on 1 review - Business Consulting: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Ray Business Technologies Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.8 - Willing to Refer: 5.0 ### Top Mentions - Timely (5 mentions) - Great project management (4 mentions) - Accommodating (2 mentions) - Adaptable (1 mentions) - Communicative (1 mentions) - Exceeds expectations (1 mentions) - Exceptional performance (1 mentions) - Flexible (1 mentions) - Great team (1 mentions) - Hard working (1 mentions) - Helpful (1 mentions) - Proactive (1 mentions) - Professional (1 mentions) - Understands their clients' needs (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Positive Client Feedback** Overall, client feedback is highly positive, with many expressing satisfaction with the outcomes, project management, and the proactive approach of Ray Business Technologies. **High Responsiveness and Client-Centric Approach** Multiple reviews highlight the company's exceptional responsiveness and client-centric approach, with the team being readily available to adapt to changing requirements and address issues promptly. **Aligned Company Values** The alignment of company values with those of their clients is a recurring theme, contributing to a strong partnership and mutual understanding. **Strong Project Management Skills** Clients praise Ray Business Technologies for their meticulous planning, clear communication, and proactive problem-solving, which ensure timely delivery and successful project execution. **Adaptability to Client Needs** Ray Business Technologies is noted for their flexibility and adaptability, efficiently handling evolving project requirements and client needs. **Effective Communication Channels** Clients appreciate the varied communication methods including in-person meetings, virtual meetings, and messaging apps, which facilitate seamless interaction and updates throughout the projects. **Detailed and Thorough Documentation** Documentation provided by Ray Business Technologies is comprehensive. However, suggestions for improvement include making it more user-friendly with visuals and examples to enhance accessibility. **Successful Migration and Integration Projects** Ray Business Technologies has a proven track record of successful migrations and integrations, including website migrations, CRM implementations, and Azure cloud migrations. **Timely Delivery with Minor Delays** While generally timely, some projects experienced minor delays. However, these were often due to client-side changes or additional customizations that ultimately benefited the project. **Great Value for Cost** Clients frequently mention the good value for cost offered by Ray Business Technologies, making them a preferred choice for budget-conscious projects. ### Ray Business Technologies Reviews #### Website Migration & Maintenance for Academic Honor Society (Featured Review) **The Project** - Services: Application Management & Support, Custom Software Development, Web Development - Project size: Confidential - Project length: Aug. 2023 - Ongoing **Project Summary**: Ray Business Technologies has provided website migration and maintenance support to an academic honor society. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Department Manager, Academic Honor Society - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 8, 2024 **Feedback Summary**: Ray Business Technologies has successfully migrated the client's website. The team demonstrates responsiveness, time management, and excellent project management. They also communicate well via email, messaging apps, and in-person meetings. ""Their time management and responsiveness are impressive."" **BACKGROUND** Please describe your company and position. I am the Department Manager of an academic honor society.Describe what your company does in a single sentence.Academic honor society  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?Development and maintenance **SOLUTION** How did you find Ray Business Technologies?ReferralWhy did you select Ray Business Technologies over others?High ratingsGood value for costReferred to meCompany values alignedHow many teammates from Ray Business Technologies were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Migration **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Successful migration Describe their project management. Did they deliver items on time? How did they respond to your needs?They were really good.What was your primary form of communication with Ray Business Technologies?In-Person MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their time management and responsiveness are impressive.Are there any areas for improvement or something Ray Business Technologies could have done differently?They are really good already  --- #### AI Development & Consulting for Education Company **The Project** - Services: AI Consulting, AI Development, Cloud Consulting & SI - Project size: Confidential - Project length: June 2023 - June 2024 **Project Summary**: Ray Business Technologies worked with an education company to implement an AI conversational service into their email and web chat platforms. They handled testing and provided training materials and support. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** IT Administrator, Education Company - Industry: Education - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 4, 2024 **Feedback Summary**: Ray Business Technologies' work resulted in improved response times, interaction volume, and accuracy of AI responses, as well as reduced operational costs. The team took the time to understand the client's needs and proactively addressed issues and needs. Their client-centric approach was outstanding. ""What stood out most about Ray Business Technologies was their exceptional responsiveness and client-centric approach."" **BACKGROUND** Please describe your company and position.I am the IT Administrator of an education company Describe what your company does in a single sentence.Private, Catholic university in Cebu City, Philippines. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?to assist us on new technologies especially in the use of AI enabled solutions **SOLUTION** How did you find Ray Business Technologies?ReferralWhy did you select Ray Business Technologies over others?Pricing fit our budgetGood value for costCompany values alignedHow many teammates from Ray Business Technologies were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Objective: To enhance customer engagement and support efficiency by implementing a robust conversational AI service integrated into both email and web chat platforms, ensuring seamless and effective communication with customers.Key deliverables:Detailed project plan and timelines.Requirements specification document.Conversational AI design documents.Integrated email and webchat AI system.Testing and QA reports.Training materials and sessions.Deployment and post-deployment support. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Improvement in Response TimeIncrease in Customer SatisfactionReduction in Operational CostsEnhanced Interaction VolumeAccuracy of AI ResponsesUser Engagement MetricsFeedback and Continuous ImprovementDescribe their project management. Did they deliver items on time? How did they respond to your needs?RBT's project management was more than satisfactory. They began with a detailed kickoff meeting and created a comprehensive project plan with clear milestones. Communication was seamless, with a single project manager keeping us updated through regular reports and meetings. They gathered detailed requirements through workshops and provided a thorough specification document.RBT's iterative design and development approach included functional prototypes for our feedback, ensuring the final product met our needs. Integration with our email and webchat platforms was smooth, and extensive testing guaranteed high-quality results. They provided comprehensive training and documentation, enabling our team to manage the system effectively.The deployment was well-planned and executed on schedule, with prompt post-deployment support. RBT consistently delivered on time, adapted to changing requirements, and maintained a client-centric focus. Their effective planning, clear communication, and timely delivery were key to the project's success.What was your primary form of communication with Ray Business Technologies?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most about Ray Business Technologies was their exceptional responsiveness and client-centric approach. Their ability to adapt to our changing requirements without missing deadlines was impressive. They maintained clear and consistent communication throughout the project, ensuring we were always informed and involved. Additionally, their thoroughness in both gathering requirements and providing training and support was remarkable. This focus on understanding our needs and empowering our team contributed significantly to the overall success of the project.Are there any areas for improvement or something Ray Business Technologies could have done differently?RBT's overall performance was impressive but they could improve on the:Detailed Documentation: The documentation provided was comprehensive, but making it even more user-friendly with more visuals, examples, and a clear index could improve accessibility and usability. --- #### Custom Software Development for Media Company **The Project** - Services: CRM Consulting and SI, Cloud Consulting & SI, Custom Software Development, Web Development - Project size: $10,000,000 + - Project length: Jan. 2017 - Ongoing **Project Summary**: A media company has hired Ray Business Technologies to provide custom software development services. The team has also been responsible for data migration and execution, testing, and technical support.  **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Head of IT, Media Company - Industry: Media - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Jul 2, 2024 **Feedback Summary**: Since beginning their engagement with Ray Business Technologies, the client has seen an increase in ROI and overall productivity. The team has been detail-oriented and communicative in their approach to project management. The client has been impressed with the vendor's proactivity and commitment.  ""They've demonstrated a deep understanding of technology in the media industry."" **BACKGROUND** Please describe your company and position. I am the Head of IT of a media company Describe what your company does in a single sentence.We are the first television network in Southeast Asia to broadcast in color and one of the oldest commercial television broadcasters in Asia. It has also been the leading television network in the Philippines. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?Centralized Client SystemEffective Campaign ManagementEnhanced Collaboration and CommunicationScalability & GrowthIntegration with Existing Systems **SOLUTION** How did you find Ray Business Technologies?ReferralWhy did you select Ray Business Technologies over others?Great culture fitGood value for costCompany values alignedHow many teammates from Ray Business Technologies were assigned to this project?20Describe the scope of work in detail. Please include a summary of key deliverables.Scopr of the workSystem Design and CustomizationIntegration with existing systemsWorkflow AutomationReporting and AnalyticsTesting Technical SupportKey Deliverables Data MIgration and ExecutionTraining to resourcesCustom Reporting and dashboardsOngoing Support and enhancements **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increase in client satisfaction scoresROI on marketing campaignsIncrease in productivityAccuracy of ReportsSystem uptime and reliability Describe their project management. Did they deliver items on time? How did they respond to your needs?Ray Business Technologies meticulous planning, clear communication, and proactive problem-solving to ensure timely delivery of project milestones and objectives.The project team established a detailed timeline, monitoring progress closely, and promptly addressing any challenges that arise.Ray Business Technologies responsiveness to the needs, flexibility in adapting to evolving requirements, and ongoing support post-launch are crucial for achieving success and fostering a productive client-vendor relationship.What was your primary form of communication with Ray Business Technologies?Virtual MeetingWhat did you find most impressive or unique about this company?What's impressive about Ray Business Technologies is their proactive approach to understanding the unique needs of the media agency. They've demonstrated a deep understanding of technology in the media industry, offering tailored solutions that seamlessly integrated with existing systems.Their responsiveness stood out, promptly addressing any issues and adapting quickly to changes throughout the project.Moreover, their commitment to ongoing support and training ensured smooth adoption of new technology, empowering our staff to leverage the system effectively.Are there any areas for improvement or something Ray Business Technologies could have done differently?Offering clearer roadmaps for scalability and future enhancements of the new technolopgies would help us plan for long-term growth and evolving business needs. --- #### Custom Software Development for IT Services & Support Agency **The Project** - Services: Business Consulting, Custom Software Development, ERP Consulting and SI - Project size: Confidential - Project length: Jan. 2023 - Mar. 2024 **Project Summary**: Ray Business Technologies implemented Microsoft Dynamics 365 and Power BI for an IT services and support agency. The team was also responsible for integrating a CRM to seamlessly manage the client's business operations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, IT Services & Support Agency - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 28, 2024 **Feedback Summary**: Ray Business Technologies successfully accomplished the project's goals and delivered an optimized product. The team was highly responsive and organized, and internal stakeholders praised the service provider's professionalism and technical expertise. ""We now have a highly efficient CRM and power platform in place thanks to Ray Business Technologies."" **BACKGROUND** Please describe your company and position. I am the Director of an it services company Describe what your company does in a single sentence.We're an IT Services based company.  We are into the IAM / IDM / PAM Tech Stack as our Primary Skills, Java, .NET, IT Support Services or any technical stack and we have consultants who can work both on short term and long term projects. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?Implementing Microsoft Dynamics 365 projectImplementing PowerBI project **SOLUTION** How did you find Ray Business Technologies?Online SearchReferralWhy did you select Ray Business Technologies over others?Close to my geographic locationPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Ray Business Technologies were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.our unique needs ensured a seamless integration that has transformed our business operations **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Yes, our Project was successful and we are very happy to be collaborated with RaybiztechDescribe their project management. Did they deliver items on time? How did they respond to your needs?Project got delayed by days from what was scoped initially then what we were expecting but the issue behind it was delay in our processes and little delay due to the project rework during some customizations which were been guided by the Raybiztech Expert team for betterment of our company business process so, we accept the delay as our own benefit. Project Management team was very well managed and they have been pushing our Client Team and our internal teams to get work done with smooth transition. Overall we are very happy with the services provided by Raybiztech Expert Team. What was your primary form of communication with Ray Business Technologies?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The level of support and professionalism they provided throughout the process was exceptional. We now have a highly efficient CRM and power platform in place thanks to Ray Business Technologies. Are there any areas for improvement or something Ray Business Technologies could have done differently?I have not yet thought of any right now  --- #### Cloud Consulting & Platform Dev for Business Consulting Firm **The Project** - Services: CRM Consulting and SI, Cloud Consulting & SI, ERP Consulting and SI - Project size: $50,000 to $199,999 - Project length: Jan. 2023 - Jan. 2024 **Project Summary**: A business consulting firm has hired Ray Business Technologies for Azure cloud implementation, DevOps, and migration. The team understood the client's requirements and goals and executed effective strategies.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Business Consulting Firm - Industry: Business services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 1, 2024 **Feedback Summary**: Ray Business Technologies has delivered a scalable and reliable cloud platform that meets the client's expectations. The team regularly updates the client about the project's progress and manages the budget, timeline, and resources. Overall, the client has been pleased with the ongoing partnership.  ""We are impressed with the team and the processes."" **BACKGROUND** Please describe your company and position. I am the Founder of a business services company Describe what your company does in a single sentence.Business Consulting **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire to accomplish?Azure Cloud ImplementationAzure DevopsAzure Migration **SOLUTION** How did you find ?ReferralWhy did you select over others?High ratingsPricing fit our budgetGood value for costHow many teammates from were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Azure Environment Design:Development of a comprehensive Azure environment design based on the organization's requirements and goals.Selection of appropriate Azure services and resources to support the workload migration.Design of a scalable and resilient architecture to ensure high availability and performance.Migration Strategy:Development of a detailed migration strategy outlining the approach, timeline, and sequence of migration activities.Identification of migration tools and methodologies to be used during the migration process.Planning for data migration, application migration, and network configuration changes.Environment Setup and Configuration:Provisioning of Azure resources and configuration of the Azure environment according to the design specifications.Configuration of networking components, security policies, and access controls.Integration with existing systems and services to ensure seamless operation.Data Migration:Assessment and preparation of data for migration, including data cleansing, transformation, and validation.Implementation of data migration tools and processes to transfer data to the Azure environment.Verification of data integrity and completeness post-migration.Application Migration:Assessment and preparation of applications for migration, including compatibility testing and remediation.Implementation of migration tools and processes to migrate applications to Azure.Testing of migrated applications to ensure functionality and performance in the Azure environment. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Scalable and Reliable cloud platform that has empowered our business to innovate and grow.Describe their project management. Did they deliver items on time? How did they respond to your needs?Appointment of a dedicated project manager to oversee the migration project and ensure timely completion.Regular progress updates and status reports to stakeholders, including milestones achieved, risks identified, and mitigation strategies.Continuous monitoring and tracking of project metrics, such as budget, timeline, and resource utilization.What was your primary form of communication with ?Virtual MeetingWhat did you find most impressive or unique about this company?We are impressed with the team and the processes.Are there any areas for improvement or something {provider_name} could have done differently?Nothing yet. We are still working with them. --- #### Data Integration Solution Setup for Activision Blizzard **The Project** - Services: CRM Consulting and SI, ERP Consulting and SI - Project size: $50,000 to $199,999 - Project length: Sep. 2024 - Mar. 2025 **Project Summary**: Ray Business Technologies implemented a unified data integration solution using Boomi for Activision Blizzard. The team built custom Boomi connectors to bridge the client's ERP, CRM, and logistics systems. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Activision Blizzard - Industry: Arts, entertainment & music - Client size: 5,001-10,000 Employees - Review Type: Online Review **The Review** — Aug 29, 2025 **Feedback Summary**: Ray Business Technologies' solution reduced manual data entry errors and allowed the client's IT team to monitor real-time issues. The team proactively addressed feedback and held regular sessions to align on progress. Ray Business Technologies' expertise in Boomi and the pharma industry stood out. ""They weren't just trying to deliver a product—they were clearly invested in our long-term success."" **BACKGROUND** Please describe your company and position.I am the Director of Activision BlizzardDescribe what your company does in a single sentence.Activision Blizzard, Inc. is one of the world’s largest interactive entertainment companies, with operations across North America, Europe, and Asia. We are home to some of the most beloved entertainment franchises including Call of Duty®, Skylanders®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™, and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! We’re proud to be recognized as one of FORTUNE’s "100 Best Companies To Work For®” for four consecutive years and have earned a spot on FORTUNE’s “Most Admired Companies,” and “Future 50” lists. Our 10,000+ global employees are some of the best and brightest talents across entertainment, media, and technology. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?We hired Ray Business Technologies to implement a unified data integration solution using Boomi. Our main objectives were to reduce manual data entry between systems, ensure real-time inventory and sales synchronization, and meet pharma-specific compliance requirements across our digital infrastructure. **SOLUTION** How did you find Ray Business Technologies?Online SearchClutch SiteWhy did you select Ray Business Technologies over others?High ratingsPricing fit our budgetGood value for costCompany values alignedHow many teammates from Ray Business Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The team built and deployed custom Boomi connectors to bridge our ERP, CRM, and logistics systems. They addressed complex pharma compliance standards by ensuring all integrations were secure, scalable, and auditable. Deliverables included real-time sync functionality between inventory and sales platforms, a suite of integration health monitoring dashboards, and documentation for our internal IT team. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Since the integration went live, manual data entry errors have dropped significantly. Our inventory levels now sync with sales activity in real time, and the monitoring dashboards have allowed our IT team to catch issues before they escalate.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was solid—deliverables were generally on time, and communication was clear throughout. They were proactive in addressing feedback and regularly held review sessions to align on progress. During sandbox testing, a few edge cases initially slipped through, but they resolved those issues quickly and transparently.What was your primary form of communication with Ray Business Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their Boomi expertise is top-tier. More importantly, the team demonstrated a strong understanding of pharma industry compliance requirements. They weren’t just trying to deliver a product—they were clearly invested in our long-term success.Are there any areas for improvement or something Ray Business Technologies could have done differently?The only minor issue was during initial testing—some edge cases weren't accounted for early on. However, they responded quickly and addressed everything before launch. A bit more thorough QA upfront would’ve made the process smoother. --- #### Custom Software Dev for Global Edge-to-Cloud Company **The Project** - Services: CRM Consulting and SI, Custom Software Development, ERP Consulting and SI - Project size: $10,000 to $49,999 - Project length: Jan. - June 2025 **Project Summary**: Ray Business Technologies developed a software platform for a global edge-to-cloud firm. The team then integrated the client's APIs, AI modules, ERP system, and CRM system into the new platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT Operations Manager, Hewlett Packard Enterprise - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review **The Review** — Aug 24, 2025 **Feedback Summary**: Ray Business Technologies helped the client optimize their supply chain by 15% and improve customer satisfaction scores by 20%. They also boosted the client's operational efficiency, reduced shipping delays, increased inventory tracking accuracy, and enhanced data-driven decision-making. ""We saw them actively engaging in finding solutions that made sense for our business operations."" **BACKGROUND** Please describe your company and position.I am the IT Operations Manager of Hewlett Packard EnterpriseDescribe what your company does in a single sentence.Official LinkedIn of Hewlett Packard Enterprise, the global edge-to-cloud company. Sharing our passion and purpose through technology and innovation. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?We hired Ray Business Technologies to build the digital backbone for our logistics operations across three continents. The goal was to create a robust system that would streamline and optimize our ERP, CRM, and supply chain processes with real-time data integration. **SOLUTION** How did you find Ray Business Technologies?Online SearchClutch SiteWhy did you select Ray Business Technologies over others?High ratingsPricing fit our budgetGreat culture fitGood value for costHow many teammates from Ray Business Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work was extensive, covering the integration of multiple systems into a unified platform. Key deliverables included:ERP implementation for streamlining our internal operationsCRM system integration to enhance customer relationshipsAI modules for predictive analytics and supply chain optimizationAPI integrations with various freight partners to ensure seamless data exchange **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Post-implementation, we saw a marked improvement in operational efficiency across all three continents, with reduced shipping delays, more accurate inventory tracking, and enhanced data-driven decision-making. The AI modules provided actionable insights that helped us optimize our supply chain by 15%, while the CRM integration improved our customer satisfaction scores by 20%.Describe their project management. Did they deliver items on time? How did they respond to your needs?Ray Business Technologies demonstrated exceptional project management. Despite initial timezone coordination challenges, they quickly adapted, establishing a smooth workflow. They delivered ahead of schedule, which is rare in the enterprise IT space. Their proactive communication and flexibility were key in ensuring project milestones were met on time.What was your primary form of communication with Ray Business Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most about Ray Business Technologies was their ability to not only execute on technical tasks but to truly understand our business logic. Their team didn't just build the systems—we saw them actively engaging in finding solutions that made sense for our business operations. Their deep expertise in both technology and logistics was a game-changer for us.Are there any areas for improvement or something Ray Business Technologies could have done differently?None --- #### Website Migration & Maintenance for Academic Honor Society **The Project** - Services: Application Management & Support, Custom Software Development, Web Development - Project size: Confidential - Project length: Aug. 2023 - Ongoing **Project Summary**: Ray Business Technologies has provided website migration and maintenance support to an academic honor society. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Department Manager, Academic Honor Society - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 8, 2024 **Feedback Summary**: Ray Business Technologies has successfully migrated the client's website. The team demonstrates responsiveness, time management, and excellent project management. They also communicate well via email, messaging apps, and in-person meetings. ""Their time management and responsiveness are impressive."" **BACKGROUND** Please describe your company and position. I am the Department Manager of an academic honor society.Describe what your company does in a single sentence.Academic honor society  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?Development and maintenance **SOLUTION** How did you find Ray Business Technologies?ReferralWhy did you select Ray Business Technologies over others?High ratingsGood value for costReferred to meCompany values alignedHow many teammates from Ray Business Technologies were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Migration **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Successful migration Describe their project management. Did they deliver items on time? How did they respond to your needs?They were really good.What was your primary form of communication with Ray Business Technologies?In-Person MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their time management and responsiveness are impressive.Are there any areas for improvement or something Ray Business Technologies could have done differently?They are really good already  --- #### IT Services for Email Solutions Agency **The Project** - Services: AI Consulting, BI & Big Data Consulting & SI, Digital Strategy - Project size: $10,000 to $49,999 - Project length: Feb. - June 2024 **Project Summary**: Ray Business Technologies integrated various systems and applications within the enterprise using Boomi. The project aimed to enhance data flow, automate processes, and improve efficiency. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Data Xgen Technologies Pvt ltd - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jul 5, 2024 **Feedback Summary**: The client was pleased with the engagement's results. Ray Business Technologies delivered on time and within budget. They were responsive, proactive, and easy to work with. ""They provide good deliverables with a strong management team."" **BACKGROUND** Please describe your company and position.I am the CEO of Data Xgen Technologies Pvt ltdDescribe what your company does in a single sentence.We are into enterprise email solutions  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?IT servicesIT consulting **SOLUTION** How did you find Ray Business Technologies?ReferralWhy did you select Ray Business Technologies over others?Pricing fit our budgetGood value for costReferred to meHow many teammates from Ray Business Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Project OverviewOur goal was to seamlessly integrate various systems and applications within the enterprise using Boomi. This project aims to enhance data flow, automate processes, and improve overall efficiency.Objectives1. System Integration:2. Process Automation:3. Data Synchronization:Key Deliverables1. Integration Architecture Design:o High-level architecture diagram showing system connections, data flows, and endpoints.o Detailed design for each integration process.2. Boomi Implementation:o Set up Boomi environment (cloud or on-premises).o Create connectors, APIs, and integration processes.o Configure error handling and logging.3. Integration Flows:4. Testing and Validation:5. Deployment and Monitoring: **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?1. System Integration:2. Process Automation:3. Data Synchronization:Describe their project management. Did they deliver items on time? How did they respond to your needs?They provide good deliverables with a strong management team. They delivered on time & Budget. They were proactive to deliver the project.What was your primary form of communication with Ray Business Technologies?Virtual MeetingWhat did you find most impressive or unique about this company?They are communicating, time bound, never irritated, soft spoken even after office hours, and knows the job well. Are there any areas for improvement or something Ray Business Technologies could have done differently?They can be bit less expensive, but nevertheless they are worthy for price.  --- #### AI Development for Energy Equipment & Solutions Firm **The Project** - Services: AI Consulting, Digital Asset Management - Project size: Less than $10,000 - Project length: July 2024 - Ongoing **Project Summary**: An energy equipment and solutions firm has hired Ray Business Technologies to develop an AI-based vision application.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Country Sales & Technical Manager, Makeen Energy - Industry: Energy & natural resources - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 4, 2024 **Feedback Summary**: The client is pleased with the project's progress. Ray Business Technologies executes tasks efficiently and resolves unexpected issues promptly. Moreover, they're accessible and always ready to lend a helping hand. The partners interact via email, messaging apps, and in-person and virtual meetings. ""Their team is reachable and ready to help."" **BACKGROUND** Please describe your company and position.I am the Country Sales and Technical Manager of Makeen EnergyDescribe what your company does in a single sentence.We deal with LPG bottling equipment/Plant and it Operation and Mintenance  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?Work with them for better solution **SOLUTION** How did you find Ray Business Technologies?ReferralClutch SiteWhy did you select Ray Business Technologies over others?High ratingsPricing fit our budgetGood value for costCompany values alignedHow many teammates from Ray Business Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Developin AI based Vision application **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Project is on time and as per the expectation Describe their project management. Did they deliver items on time? How did they respond to your needs?The best part is on time progress, and timely resolution of any issues pointed out.What was your primary form of communication with Ray Business Technologies?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their team is reachable and ready to help.Are there any areas for improvement or something Ray Business Technologies could have done differently?Till now all working as per requirement --- #### CRM Integration & Development for Digital Marketing Agency **The Project** - Services: CRM Consulting and SI, E-Commerce Development, Web Development - Project size: Confidential - Project length: Jan. 2023 - Ongoing **Project Summary**: Ray Business Technologies provides ongoing CRM integration and development for a digital marketing agency. The team is also responsible for managing the client's lead management system and automating their processes. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** Director of Operations, OPK e Services Pvt Ltd - Industry: Advertising & marketing - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 3, 2024 **Feedback Summary**: Ray Business Technologies is able to help the client achieve their SLAs within the given timeframe. The team is highly receptive to the scope, and internal stakeholders are impressed with the service provider's willingness to go beyond the project's requirements. ""We appreciate their willingness to work and their ability to go above and beyond to support our needs."" **BACKGROUND** Please describe your company and position.I am the Director Operations of OPK e Services Pvt LtdDescribe what your company does in a single sentence.We are a digital marketing company. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?Develop Tools and projects to automate our processes.Build custom CRM to streamline our operations. **SOLUTION** How did you find Ray Business Technologies?ReferralWhy did you select Ray Business Technologies over others?Great culture fitGood value for costCompany values alignedHow many teammates from Ray Business Technologies were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.RayBiz tech developed CRMs for for managing our leads management system. Maintaing uptime. And reducing our response on marketing leads. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?All Set SLA and targets were pre defned and measured on a timely basis.Describe their project management. Did they deliver items on time? How did they respond to your needs?On time with hick ups from both side when there were some changes in defined SOPs and Scope documentsWhat was your primary form of communication with Ray Business Technologies?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?We appreciate their willingness to work and their ability to go above and beyond to support our needs.Are there any areas for improvement or something Ray Business Technologies could have done differently?No that i can think of. --- #### E-Commerce Dev & UX/UI Design for Development Co **The Project** - Services: E-Commerce Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Aug. 2024 - Ongoing **Project Summary**: Ray Business Technologies has developed an e-commerce platform for a development company. The team has also designed the platform's UX/UI and provided resources and tech support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Corporate Technologies - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jul 3, 2024 **Feedback Summary**: Ray Business Technologies has delivered a functional platform that met expectations. The team has delivered all milestones on time, responded to the client's needs, and communicated well via in-person and virtual meetings. Overall, the team's work culture has impressed the client.  ""Ray Business Technologies' work culture was impressive."" **BACKGROUND** Please describe your company and position.I am the CEO of Corporate TechnologiesDescribe what your company does in a single sentence.Application development  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?RESOURCESTECH SUPPORT **SOLUTION** How did you find Ray Business Technologies?ReferralWhy did you select Ray Business Technologies over others?Pricing fit our budgetGood value for costHow many teammates from Ray Business Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.ECOMM PLATFORM DESIGN N DEVELOPMENT  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?FUNCTIONALITY N EXECUTION Describe their project management. Did they deliver items on time? How did they respond to your needs?AS PER Service-level agreement (SLA)What was your primary form of communication with Ray Business Technologies?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?Ray Business Technologies' work culture was impressive.Are there any areas for improvement or something Ray Business Technologies could have done differently?Nothing  --- #### CRM & ERP Consulting for Technological Institution **The Project** - Services: CRM Consulting and SI, ERP Consulting and SI, Web Development - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: Ray Business Technologies provides ongoing CRM and ERP consulting for a technological institution. The team is responsible for data migration, training materials development, training session management, and maintenance support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT Manager, Technological Institution - Industry: Education - Client size: 5,001-10,000 Employees - Review Type: Online Review **The Review** — Jul 3, 2024 **Feedback Summary**: Ray Business Technologies’ solutions have improved administrative efficiency through reduced processing times, enhanced data accuracy, and user satisfaction. Moreover, internal stakeholders are impressed with the service provider's technical expertise and cost-efficiency. ""Their management approach fostered collaboration and accountability, leading to a successful implementation meeting our expectations."" **BACKGROUND** Please describe your company and position. I am the IT Manager of an education company Describe what your company does in a single sentence.We are a leading technological institution with an annual intake is 900 students at the undergraduate level and 108 students at the postgraduate level. The institute has Autonomous Status till 2021-2031 A.Y. granted by UGC. It offers a four-year Bachelor of Technology, in eleven disciplines and a two-year Master of Technology, in six disciplines prescribed by JNTU. The National Board of Accreditation accredits the college and is ISO 9001:2000 certified.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?All Around View of InstitutionCentralizes all DepartmentsReduce Complexities from ProcessesUnifies Data and Promotes TeamworkEmpower Productivity with Integrations **SOLUTION** How did you find Ray Business Technologies?ReferralWhy did you select Ray Business Technologies over others?Close to my geographic locationPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Ray Business Technologies were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of the workResearch and evaluate ERP vendors specializing in educational institutionsCustomize the ERP system to meet the institution’s specific needsPlan and execute data migration from existing systems to the new ERPEnsure data integrity and accuracy throughout the migration processIntegrate the ERP system with existing IT systemsDevelop training materials and conduct training sessions for administrators, faculty, and staffEstablish a support system for addressing user queries and troubleshooting issues post-implementation.Regularly update and maintain the ERP system to ensure it meets evolving needs and remains secure. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Measurable outcomes include improved administrative efficiency through reduced processing times, enhanced data accuracy in student records and financial reporting, increased user satisfaction with system usability and functionality, successful integration with existing IT systems, compliance with regulatory requirements, cost savings in operational expenses, adherence to project timelines, effective training outcomes ensuring user proficiency, risk mitigation strategies, and alignment with institutional strategic goals for long-term growth and sustainability.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project management was structured and proactive. They maintained a clear timeline and milestone-based approach, ensuring deliverables were mostly on time, with occasional adjustments to accommodate unforeseen challenges. Communication channels were effective, with regular updates and responsiveness to our needs and feedback. When issues arose, they were addressed promptly, and the team demonstrated flexibility in adapting to our evolving requirements throughout the project. Overall, their management approach fostered collaboration and accountability, leading to a successful implementation meeting our expectations.What was your primary form of communication with Ray Business Technologies?Virtual MeetingWhat did you find most impressive or unique about this company?What stood out most about this company was their ability to tailor the ERP solution precisely to our institution's needs. They offered proactive support, swiftly addressing challenges and maintaining open communication throughout the project. Their technical expertise and collaborative approach made them an invaluable partner in our ERP implementation.Are there any areas for improvement or something Ray Business Technologies could have done differently?Ray Business Technologies could improve by providing more detailed training and support documentation post-implementation to optimize our use of the ERP system. --- #### AI Development for IT Company **The Project** - Services: AI Development, Document Digitization & Management, Generative AI - Project size: $200,000 to $999,999 - Project length: Jan. 2021 - Ongoing **Project Summary**: An IT company has hired Ray Business Technologies for AI development. The team has been responsible for document automation, AI product development, and Microsoft Azure AI implementation.   **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr Data Scientist, IT Company - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 3, 2024 **Feedback Summary**: Thanks to Ray Business Technologies' efforts, the client has been able to automate their processes. The team supplies strong project management, and the client has been impressed with Ray Business Technologies' company culture and overall process. The teams meet in person and virtually.  ""They provide value to our product."" **BACKGROUND** Please describe your company and position. I am the Sr. Data Scientist of an information technology company Describe what your company does in a single sentence.Artificial Intelligence and Machine Learning Product Development  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Ray Business Technologies to accomplish?Azure AI ImplementationAI ProductDocument Automation **SOLUTION** How did you find Ray Business Technologies?ReferralOtherWhy did you select Ray Business Technologies over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Ray Business Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Invoice Automation Product Development  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Product Ability to automate the process Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was top notch and more than the services. They provide value to our productWhat was your primary form of communication with Ray Business Technologies?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?Process and culture Are there any areas for improvement or something Ray Business Technologies could have done differently?More marketing --- ## Portfolio & Awards ### Boomi: Single Source of Truth for a Consumer A leading insurance company needed to embrace digital to move faster as a business, outshine the competition, and better serve its policyholders. The organization needed to better leverage its existing data, which required connecting multiple on-prem and cloud systems. With custom-coded integrations, it was expensive and slow to connect systems, apps, and data. CHALLENGES Optimizing the operational cost by automation of the claim management Improving the customer experience by implementing a single dashboard for customers to view their policies and resolve queries. To create a flexible architecture enabling the business teams to faster go-to-market strategy.   SOLUTION The insurance company partnered with Ray Business Technologies to identify an API Management Platform. RBT recommended Boomi, Boomi’s API Management supports the full life cycle of APIs in any environment. For automating the claim management process, the RBT team developed multiple endpoints that connected data across multiple systems. To create a single-view dashboard for the customers, RBT leveraged the prebuilt Microsoft Dynamics 365 connectors on Boomi enhancing the customer experience and enabling employees to resolve customer inquiries faster while personalizing interactions. RESULTS   With Boomi and Microsoft Dynamics 365, the organization improved the customer experience by 4X. The team can deliver integration 40% faster than before and manual work has been reduced by almost 30%. 70% of the developed APIs now can be reused for all future projects. ### Award Winning DXP Implementation We are overjoyed to share the exciting news that the food service industry project, masterfully implemented by Ray Business Technologies, has clinched the esteemed Kentico Site of the Month Award for October 2023! Unveiling the Food Service Platform Designed with precision and user-centricity, the Food Service platform is a dedicated space for food service professionals, including chefs, restaurant owners, and food service operators. It serves as a rich repository of information, detailing client’s products and solutions that are specifically tailored to meet the intricate needs of the food service industry. Elevating User Experience with Kentico Client envisioned a transformative upgrade for their existing food service application, aiming to significantly enhance the overall user experience. Leveraging the powerful capabilities of Kentico, Ray Business Technologies was able to rapidly develop and deploy a solution that not only aligns with but surpasses the expectations of its users. Sector Spotlight: Retail Operating within the dynamic retail sector, the Client's Food Service platform stands as a shining example of digital innovation and user experience excellence. A Milestone of Excellence This prestigious award stands as a testament to our unwavering dedication to delivering unparalleled digital experiences. The synergistic partnership between Client and Ray Business Technologies, fueled by the robust functionalities of Kentico, has culminated in the creation of a platform that truly distinguishes itself in the digital realm. We are immensely proud of this achievement and are inspired to continue our journey of innovation, striving for excellence in every digital solution we bring to life. Stay connected with us for more updates, stories of innovation, and glimpses into our journey of transforming the digital landscape. ### Business Central Cloud - Streamlining Operations Overview The business manufactures and develops mechanical parts for machinery After deploying Microsoft Dynamics 365 Business Central, they were able to produce more. They produce a wide range of parts, such as valves, gauges, and hydraulic accessories. The business enjoys a high level of regard for its industry knowledge. Challenges The manufacturer was unhappy with Dynamics NAV 2013's performance. Whether it is related to accounts or operations, NAV has trouble finishing activities NAV 2013 was unable to handle the growing number of processes and operations It was necessary to incorporate other Microsoft productivity apps like Word and Excel, and the business was having difficulties doing so The existing NAV13 version lagged in executing the accounting and manufacturing activities, resulting in a decline in overall efficiency   Ray Business Technologies (A CMMI Level 3 Company) Upgraded NAV 2013 to Microsoft Dynamics 365 Business Central for enhanced governance of business operations. Benefits Of Rolling Out Business Central On-Premises   The performance of the company increased to process all the ERP operations flawlessly. The upgrade to Business Central made business management seamless People close to business operations were able to complete the accounting task without any lag After implementing Business Central, the manufacturer started to manage the entire business management process from a single dashboard With the help of Business Central, the company was able to utilize Microsoft's productivity apps like Word and Excel to make data reporting, transfer, and sharing easy Microsoft D365 Business Central assisted the manufacturer in sharing real-time data with the concerned people to make the data processing simple As a dedicated Dynamics 365 Partner, Dynamics Square helped the company to scale and grow its business by helping the company to seamlessly adapt to Business Central (online) ### Migration to Kentico Xperience 13 RAPS is a global organization of professionals regulating the quality of healthcare products, including medical devices, pharmaceuticals and biologics, diagnostics, and digital health. Its website ran on an older version of Kentico and needed an upgrade.  Now the organization benefits from faster loading time, improved performance, scalability, and .NET 6 technology. The members' personal data are secure, and the website has seen an increase in customer engagement.   ### Kentico Xperience 13 - Unlocking the Future Migration to Kentico Xperience 13 on .NET Core The current Kentico Xperience 13 gives you access to new features and functionalities that may not be available in older versions. These features can help you improve your website's performance, security, and user experience. ### Sitecore DXP -Marketing Automation and Development The goal of this project is to create a solution that tackles the core issues while retaining the present functionality required by the business. The new solution should be user-friendly, and robust, and allow the client to scale and develop new enhancements more easily. Business Problems: The members of the tasting panel are hesitant to utilize Filemaker since it is complex, slow, and difficult to use It is difficult to track the evolution of groups of tasting notes as they are prepared for release The data in Filemaker is inconsistent, making it difficult to create helpful features for consumers Because there are two record-keeping systems, they occasionally go out of sync. This also means that more manual effort is required to have wines featured on the websit Filemaker has collected a large number of sophisticated business regulations that no one completely comprehends It is a labour intensive and error prone process to update existing winery listing information on the website or create a new winery listing The search function on the website does not make it easy for users to find specific wines they are looking for.    Solution Wine Base application offers an extensive solution to all existing problems of wine data being stored on two different systems (Filemaker & Sitecore) User-friendly data entry forms Design and implement an approval workflow that keeps track of which wines belong to a particular batch Each batch should have a status that allows admins to seamlessly publish all wines in a given batch Implement strict data validation on the form interface Cleanse legacy data while migrating to the new system Uncover the current needs of the business and only build in logic and features that are necessary Implement a digital workflow that captures information from the winery Internal administrators can then edit and approve listings to publish Overhaul the search function across the site. Predictive search in the header global search   ### DXP Upgrade (Kentico Xperience 13) - .NET Core Not upgrading a website, especially a CMS like Kentico, can pose several challenges: Security Vulnerabilities Compatibility Issues Performance Degradation Lack of Features and Functionality Compliance Risks Decreased Search Engine Ranking Loss of Competitive Advantages Upgrading to Kentico Xperience 13 offers several benefits: Improved Performance: Kentico Xperience 13 introduces performance optimizations, including faster page loading times and improved responsiveness, enhancing the overall user experience. Enhanced Security: With each new release, Kentico addresses security vulnerabilities and implements robust security features to protect websites from cyber threats, ensuring data integrity and user privacy. Modernized User Interface: Kentico Xperience 13 features a redesigned user interface with improved navigation and usability, making it easier for administrators and content editors to manage and update website content. Advanced Personalization Capabilities: Kentico Xperience 13 offers enhanced personalization features, allowing marketers to create targeted and personalized experiences for website visitors based on their behavior, preferences, and demographics. Headless CMS Support: Kentico Xperience 13 provides support for headless CMS architecture, enabling developers to build decoupled and omnichannel experiences using modern technologies and frameworks. API-first Approach: Kentico Xperience 13 adopts an API-first approach, making it easier to integrate with third-party systems, applications, and services, and enabling developers to build custom solutions and integrations more efficiently Scalability and Performance: Kentico Xperience 13 is designed to handle large-scale websites and high volumes of traffic, with improved scalability and performance optimizations to support growing businesses and demanding use cases.   ### Dynamics 365 CRM - Member Data Automation The goal of the Dynamics 365 CRM is to collect information on various members (contacts involved in doing various voluntary activities) and their skill sets. These members help the client during various planned events and activities. The internal users then search and pick the right profiles for specific tasks. Project Objectives Increasing Member Registration Provide complete information about each individual, including education, skill, languages Increase event activities through the client’s website Required integration with multiple legacy systems Increase the number of donations     The challenge that the client team was integrating the data from multiple sites. Their previous site was outdated in appearance and usability and it was also extremely difficult for the content managers to keep the information up to date. One element of the content that they needed to be able to manage was the old content.  Client chose RBT to address their specific needs to achieve their goals and compete among competitors RBT created a fully modern, responsive, and editable new website for storing and retrieving their profiles. The user experience is now excellent across all sections of the website The CRM profile search page is now very intuitive and allows the internal user to set filters and search for a specific member with a preferred skill set. For example, a Search can be made based on education, location, skills, language, or a combination of all the above A dashboard has been designed and engineered where a user can see the data related to entities and displays data in the form of charts as well. This significantly improves the user experience as navigation is simple and all elements are easily accessible and encourages users to visit all sections of the site. Multiple add-ons were developed to support various features like Image cropping control, and advanced calendar controls. PDF conversion and download. All these are not provided by CRM as default.   ### Microsoft Dynamics 365 CRM Implementation The client has determined that the current system is a significant risk to the client to meet regulatory obligations. They therefore propose to replace the existing system because: There are currently unacceptable and unpredictable delays in validating and approve training providers The current system is a simple dot net application and extension required more development effort Existing functionality does not meet best practice Reporting functionality is limited and does not meet user needs There is no graphical representation and analysis reports Security functionality is inadequate given the sensitive nature of the personal information stored in the current system The business drivers for the new system developed using Dynamics 365 CRM and Business Central & EDRMS integrations will help the client to manage its business needs including A CRM Portal site will provide an interface for end users. The end user is anyone who wants to provide training on any vocational course or anyone who wants to complain about a training provider and the stakeholders of the training provider There will be a core backend system that will completely utilize the power of Dynamic CRM and NAV and which will be used to manage backend operations. There is an effective notifications system built which will send notifications to all stakeholders effectively Scheduled jobs are built to handle integrating data between systems and bulk updates   ### Annual Financial Reporting Automation Project Summary The client needed an innovative, efficient & accurate solution to generate Annual Financial Reports on time with greater control over user input.  Earlier, nearly 40 departments were taking more than 4 months to generate required reports from multiple Excel files for multiple business entities from 500+ pages, 150+ Excel tables and lots of text content. The Data was distributed to multiple business entities to fill and submit the note disclosures. Respective members from each team were doing data evaluation and later confirming the data submission. Upon submission, the reporting team manually generating report in a word document from submitted excel sheets’ data. Adding to the complexity, multiple persons worked on different report sections and finally consolidating to a single report.   The manual report generation was time & effort consuming because of inaccurate data, inadequate control and complexities of integrations Solution: Used SharePoint, Power Apps, Power Automate and Power BI paginated report to automate the report building A Power App dashboard is developed with Canvas’ User interface, enabling users to select appropriate templates and add selected templates to their entity/department to update the notes. RBT used Power Automate to copy the selected notes from the master library to the appropriate entity folder based on the selected template and confirmation from the user. Created an automated data validation logic using power flows and data events + schedulers and inserted the validation result to a SharePoint list A power bi report will use this table as a data source and generate a validation result dashboard.   ### Kentico Xperience 13 Sign On via Azure AD Integrate Azure AD B2C SSO with Kentico Xperience Core MVC for seamless user experiences and enhanced security. This comprehensive guide provides step-by-step instructions, best practices, and considerations. Learn to streamline authentication processes and achieve centralized control. Empower your applications with SSO using Azure AD B2C. Azure Subscription Azure Active Directory Azure B2C nuGet Package Microsoft.Identity.Web(2.5.0) Microsoft.Identity.Web.UI(2.5.0)  To establish a connection between Azure AD B2C and your Kentico 13 Xperience Core project, follow these steps:  Step 1: Install the necessary NuGet packages in your project: Microsoft.Identity.Web (version 2.5.0) Microsoft.Identity.Web.UI (version 2.5.0) Step 2: Add the following code snippet to your Startup.cs file: // Code snippet for establishing connection to Azure AD B2C services.AddAuthentication(OpenIdConnectDefaults.AuthenticationScheme).AddMicrosoftIdentityWebApp(Configuration.GetSection("AzureAdB2C")) .EnableTokenAcquisitionToCallDownstreamApi() .AddInMemoryTokenCaches(); By implementing these steps, you can successfully establish the connection between Azure AD B2C and your Kentico 13 Xperience Core project. ### Implementation of Digital Experience Platform   The web application is built on Kentico Xperience 13 and is integrated with various third-party applications including Shopify, Salesforce Marketing Cloud, Adobe Analytics and Azure Blob. ### NAMI Website Revamp NAMI is the National Alliance on Mental Illness, the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. ### Sustainability through Technology Truterra offers a range of sustainability and stewardship solutions. Whether you are nearer the farm, nearer the fork, or anywhere in between, see how our farmer-driven sustainability platform can help. ### Global conversation of Music MYX is the beat of our culture, a global stage where you can watch, listen, and experience a music culture beyond sound, amplified through the lens of Filipino and Asian curators. To the many millions of youthful MYXers around the world, MYX is the influential source of global music content, original programming, and live experiences. ### Reimagining Insurance for the Digital Age Assumption Mutual Life Insurance Company, operating as Assumption Life (French: Assomption Vie), is a Canadian life insurance and asset management company based in Moncton, New Brunswick ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_fall_2024.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_systems_integration_company_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_microsoft_dynamics_crm_company_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_microsoft_dynamics_erp_company_2026.svg) ### Industry Recognitions - Progress Digital Agency Partner - CSR Activity - Kentico Site of Month (October 2023) - CMMI Level 3 Certified - Featured Success Story - Microsoft Solutions Partner - Boomi - Advanced Implementation Partner - Kentico Silver Partner & Quality Expert - Kentico Site of the Month (May - 2022) - Kentico Site of Month (May - 2023) - Boomi Blue Award - Omnichannel Excellence ## Packages ## About the Team ### Our Story At Ray Business Technologies (RBT), our expert team of innovators and technologists drives global digital transformation. As a Top Microsoft Solutions Provider, Top Boomi Services Provider, and Leading Microsoft Solutions Partner, we deliver excellence in AI, Boomi Integration, Microsoft Fabric, Azure, and CMS platforms like Kentico and Sitecore. Our mission: empower businesses with efficiency, agility, and sustainable growth through intelligent technology. ## Locations (6) ### Plano, TX (Headquarters) - 5851 Legacy Cr - Plano, TX 75024 - United States - 31 - 40 employees - Phone: +16506707605 ### Hyderabad, India - Plot No 204, Kavuri Hills, Madhapur - Hyderabad 500033 - India - 301 - 400 employees - Phone: +919963340785 ### Mississauga, Canada - 32 Village Centre Place - Mississauga, ON L4Z 1V9 - Canada - 10 - 15 employees - Phone: 6506707605 ### Minglanilla, Philippines - Gabison compound, Sandayong Rd, Upper Lipata, Minglanilla - Minglanilla 6046 - Philippines - 50 - 75 employees - Phone: +63 917 328 4941 ### Melbourne, Australia - 459 Collins Street - Melbourne 3000 - Australia - 21 - 30 employees - Phone: +61 433 926 878 ### Hyderabad, India - 204 Kavuri Hills Road - Hyderabad 500081 - India - 251 - 300 employees - Phone: +91 9963340785 ## Connections - Venkat boosa (Ray Business Technologies (A CMMI Level 3 Company)) ## Contact Ray Business Technologies [Send a message](https://clutch.co/profile/ray-business-technologies-0) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/rbtoriginal/) - [Facebook](https://www.facebook.com/rbtoriginals/) - [X](https://twitter.com/rbt_original) - [Instagram](https://www.instagram.com/rbt_original/)