Ravenna

BACKGROUND

Please describe your company and position.

I am the CEO/Owner of Life Check Systems

Describe what your company does in a single sentence.

Life Check Systems provides cloud-based safety and accountability technology for correctional facilities, schools, and security operations. The system uses mobile devices, NFC location tags, real-time alerts, and digital reporting to verify that required safety checks are physically performed, documented, and reviewable. For corrections, LCS helps officers document inmate observations, suicide watches, medical watches, security rounds, counts, and other routine jail activity. For schools, LCS helps staff and law enforcement confirm that exterior doors and sensitive areas are checked on a custom schedule, with missed checks triggering real-time alerts by phone, text, email, and device notification. LCS also provides body-camera functionality, cloud data storage, software updates, training, technical support, cellular backup service, and optional JMS integration.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ravenna to accomplish?

• To become familiar with all server-side aspects of LCS so that Ravenna can operate as a backup to our primary developer.
• After completing app, to take platform through the State RAMP process
• To build a native mobile app with all the functionality of our schools and corrections platforms.

SOLUTION

How did you find Ravenna?

Referral

Why did you select Ravenna over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Ravenna were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ravenna was engaged to build a React Navie mobile application for Life Check Systems and the supporting API infrastructure needed to integrate the app with our existing platform. Their scope included mobile app development, back end API development, authentication and permissions, site configuration, notifications, offline data handling, secure local storage, media workflows, QR/NFC scanning, GPS-related features, administrative tools, door/location management, and other custom characteristics of our unique platform. -- They also supported server-side work required for the app, including API endpoints and logic for users, permissions, configuration data, doors/locations, watches, observations, mobile reports, media uploads, notifications, and status updates. After initial build, Ravenna continued providing support through an ongoing retainer covering consultation, onboarding, and support for API and various integrations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ravenna met all project milestones on schedule and on budget. The product works, and it works well. They have stood behind and supported the work on every occasion. We now have our platform in use and commerce in a completely new market. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deadlines were met. The team was always prepared for meetings and each member focused on their role and scope. When we have any questions or needs, we always get a same-day response and quick issue resolution. Management is available for phone calls when needed. 

What was your primary form of communication with Ravenna?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ravenna's commitment to our budget and deliverables despite any issues that arose during development.

Are there any areas for improvement or something Ravenna could have done differently?

I do not currenlty have any concerns.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Whittier Media, a media company. We have a product called CollegeIQ that helps students, parents, and counselors find the right colleges for them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ravenna?

I needed to design and build our website from scratch. It was a data-heavy site, so Ravenna needed to figure out how to ingest all of the data and display it in a user-friendly way.

SOLUTION

What was the scope of their involvement?

Ravenna has designed and developed our website. The team has been responsible for everything, including design and front- and backend development. Ravenna has delivered a completed website. They continue to do feature requests and maintenance.

What is the team composition?

Three people: a designer, a developer, and a developer/project manager

How did you come to work with Ravenna?

I found Ravenna through an online search. I chose them because I was impressed with their client list, and they responded quickly to my initial questions, which was a good sign for how they work with clients.

What is the status of this engagement?

We started working together in April 2024. The completed website was delivered, and we continue to work on feature improvements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since Ravenna built our website from the ground up, the result has been the site's completion and publication. Site speed has been a key metric, and Ravenna has done well with it. You can see the result at CollegeIQ.com.

How did Ravenna perform from a project management standpoint?

Overall, very good. They kept me in the loop on progress, challenges, and any delays. We were slightly behind schedule, but that was partly on me. We communicated via virtual meetings and emails, and they responded lightning-fast.

What did you find most impressive about them?

Ravenna's responsiveness and nimbleness have been impressive. When something changes or we face a challenge, they figure out how to solve it.

Are there any areas they could improve?

We took longer on design than I would have liked.

BACKGROUND

Please describe your company and position.

I am the Manager of Cherokee Acquisitions

Describe what your company does in a single sentence.

Investing in bankruptcy claims and litigation claims.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ravenna to accomplish?

• building website
• cybersecurity
• adding features

SOLUTION

How did you find Ravenna?

Other

Why did you select Ravenna over others?

Referred to me

How many teammates from Ravenna were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ravenna built a secure and robust claims trading marketplace.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website works greate and has strong cybersecurity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TJ is an amazing developer and very responsive.

What was your primary form of communication with Ravenna?

Virtual Meeting

What did you find most impressive or unique about this company?

TJ's deep experience was impressive.

Are there any areas for improvement or something Ravenna could have done differently?

Keep doing what you do.