Use the know-how of tomorrow to excel your company
Ralev is an agency focused on design strategy and web development. The high level of specialist expertise with almost two decades of experience in both online and offline design makes it unique on the internet market. The agency shapes how StartUps and Corporations are perceived in the era of globalization and emerging markets.
We have a broad track record оf collaborations with brands in Advertising, Agriculture, Consulting, Fashion, Energy, Entertainment, Finance, iGaming, Real Estate, Tourism, Technology & Food. Hundreds of happy clients can attest to the USP, multidisciplinary know-how, quick TAT, and the quality service of Team Ralev. For more info - please read the clients' testimonials on the site or Linkedin.
Our approach is to understand the client's objectives, align with their needs and deliver meaningful designs and dev solutions. The team's scope of work includes building brand identities that articulate the client's vision, captivating web design and development, user experience (UX) to create engaging digital environments.
SERVICES
Full Stack Web Development
(eCommerce; WordPress; Front End, SPA, Landing Pages, etc.)
UX/UI Design for Web and Applications
Naming Services
Brand Design and Experience
Design Systems & Brand Books
User-Centered Design (UCD)
Packaging Design
Data Visualization
Motion Graphics
Photo & Video production (incl.editing)
Since we are a results-driven agency, we dedicate extra time to understanding our client's market, target group, and competitors. Our workflow revolves around the following criteria:
Profound understanding of the brand's essence and goal
Mastering an efficient ROI strategy
Making solid research of the sub-category
Rapid wireframing & prototyping
Pursuing a design balance of aesthetics and practicality that converts
Creating genuine feedback loops
Ensuring robust quality control & testing
Support availability
✅ If you want to hear about the digital & visual improvement opportunities we could offer you, say Hi now.
Ralev.com offers competitive pricing, with project costs ranging from $10,000 to over $100,000, depending on the scope. Clients appreciate the value for cost, citing effective communication and strong project management. Ongoing relationships indicate satisfaction with their services.
Ralev.com is noted for their commitment to continuous improvement, with clients observing enhancements in their services and deliverables over time. This focus on evolving and adapting is appreciated by clients.
High Client Satisfaction
Clients express high satisfaction with Ralev.com's deliverables, often exceeding expectations. Their ability to align designs with client values and branding messages is highly regarded.
Long-term Client Relationships
The agency has successfully cultivated long-term relationships with clients, attributed to their friendly and positive interactions and commitment to understanding and meeting client needs.
Innovative Design Solutions
Clients commend Ralev.com for their innovative approach, such as designing a 3D-printed figure and fresh branding assets. Their creativity in delivering unique solutions is a notable strength, enhancing client satisfaction.
Minor Initial Design Misalignment
One client reported minor initial misalignment in logo design concepts, suggesting a closer adherence to existing branding might be beneficial. However, this did not significantly impact the overall positive experience.
Effective Project Management
Ralev.com is praised for their project management, keeping clients informed and engaged throughout the process. Their use of communication tools and regular updates ensures smooth project execution.
"They’re very friendly and positive people. That’s helped us build a long-term relationship."
Dec 14, 2020
Consultant, Dreamplex Ltd
Miroslava Todorova
Verified
Other industries
United Kingdom
11-50 Employees
Phone Interview
Verified
Ralev.com Digital Design Agency serves as a branding partner for online casino clients of a business consultant. Working on a project-by-project basis, they provide branding guidelines, logos, colors, and more.
The team's knowledge of the industry and dedication to cultivating a best-fit brand aesthetic allowed them to be successful in both completed branding projects. They've exceeded expectations by including innovative branding assets among deliverables, including a 3D-printed figure design.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a brand design and content consultant, focusing on the online casino industry. They communicate their situations to me, and I relay them to agencies.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Ralev.com Digital Design Agency?
I’ve worked with them on two projects for two different brands.
SOLUTION
What was the scope of their involvement?
We’ve used Ralev as our main digital agency for all branding. They’ve designed print material like business cards, merchandise, banners for conference booths, social media images, and more.
Both projects have progressed similarly. We start by giving Ralev a brief on the logo and current company branding. Then, we'll proceed with tasks such as profile images for social media.
What is the team composition?
Alex (Branding & Project Management) is our project manager. We work with 1–2 other people, depending on the task.
How did you come to work with Ralev.com Digital Design Agency?
Mark (Creative Director) organized a design society in Bulgaria, and I followed it closely because I'm quite interested in the subject. I also found them through their Facebook group and saw that they’d handled similar projects in the casino industry.
How much have you invested with them?
The overall cost over the years exceeds $25,000.
What is the status of this engagement?
We started working with Ralev in 2015. We have an ongoing project with them and are looking to use them on 1–2 other projects.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Website aesthetics and branding is very important in the casino industry, and we’re happy with what Ralev has delivered.
How did Ralev.com Digital Design Agency perform from a project management standpoint?
Alex is approachable, and we’ve become friends over the years. We’ve used Teamwork and Skype for communication. For urgent tasks, we communicate with phone calls.
What did you find most impressive about them?
They’re very friendly and positive people. That’s helped us build a long-term relationship.
They’re always looking to experiment and improve their services. For example, they designed a 3D-printed figure for us as an innovative, experimental deliverable.
Are there any areas they could improve?
There’s nothing I could mention at this point. We’re really happy with them, and that’s why we’re continuing to work together.
Do you have any advice for future clients of theirs?
When working with a digital design agency, it’s important to write detailed briefs, with examples. Ralev can offer guidance, but the project will run faster if they know what the client wants.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Logo & Brand Book for IT Company
Branding
$10,000 to $49,999
Dec. 2019 - Feb. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“We were always informed where they are and what they were working on.”
Dec 9, 2020
Strategic Development Manager, Lirex
Ralitsa Karamfilova
Verified
Information technology
Bulgaria
201-500 Employees
Phone Interview
Verified
Ralev.com Digital Design Agency created a logo and brand book for an IT company. Their work included various business cards, email templates, brochure templates, and a logo book.
Ralev.com Digital Design Agency’s work was phenomenal. The team delivered a fitting brand book that was reflective of their client’s needs and specifications. Customers can expect a communicative vendor that captures a client’s image impeccably.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the strategic development manager and the head of the sales and marketing team for an IT company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Ralev.com Digital Design Agency?
We hired Ralev to help us with branding. We needed a new logo and brand book.
SOLUTION
What was the scope of their involvement?
They created a new logo for us. They also did a brand book which consisted of designs of various business cards, email templates, brochure templates, and a logo book. We tracked each section of the brand book as it was done section by section. We had several options for each and chose the best option.
What is the team composition?
I was in contact with two people. One was a general project manager and our point of contact, and the other person was involved more in initial scheduling.
How did you come to work with Ralev.com Digital Design Agency?
I was familiar with their work and we needed some branding work, so we contacted them.
How much have you invested in them?
We spent around $15,000.
What is the status of this engagement?
We started working together in December 2019 and we finished in February 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I like their ideas and how they would present them as well as explain why they chose the design that they did, and how it all aligned with our company in terms of values and in terms of the branding message.
How did Ralev.com Digital Design Agency perform from a project management standpoint?
They were excellent. We were always informed where they are and what they were working on, as well as when they would be finished.
What did you find most impressive about them?
The brand book was very well matched between what we wanted to say and the design they created.
Are there any areas they could improve?
In the beginning, we lost a little bit of time looking over ideas about logo design that was very far off from what we had so far. Maybe we could have stuck more to just refreshing what we currently had. At the same time, it did help, so I don’t know if it is really an area for improvement.
Do you have any advice for potential customers?
I think any company will get the best results when they have a really straightforward and clear message that they want to covey with their design. Make sure that the team understands what the message is; if they do, Ralev will deliver a good job.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Their design conveyed exactly the message we wanted it to."
Schedule
5.0
On time / deadlines
"They were always very clear on when they would be done with each part."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev, Branding & Video Production for Trading Company
Video ProductionWeb DesignWeb Development
$50,000 to $199,999
Jan. 2006 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They really take the time to understand the product and the market we want to reach."
Dec 4, 2020
Director Special Projects, Trading Company
Nikolay Tanev
Verified
Other industries
Sofia, Bulgaria
1-10 Employees
Phone Interview
Verified
A longtime partner, Ralev.com has provided several services, including WordPress website design and development and product explainer video production. The team has also designed brochures and leaflets.
Ralev.com's work over the years has been useful and has received positive feedback. The team is committed to continuous improvement, and their ability to understand the business' needs has made for a successful working relationship. They're also an easy partner to work with.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
We’re a private trading company. Our portfolio includes products for security and defense. I'm the director of special projects. I’m part of the sales department, and I deal with projects related to defense equipment.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Ralev.com?
I’ve been with the company since 2009, and our relationship with Ralev.com started when my company was founded, in 2006. Over the years, their team has provided us with several solutions for exhibitions, new or redesigned websites, company brochures, and video material.
SOLUTION
What was the scope of their involvement?
We’ve gone through 6–7 website redesigns with Ralev.com. The website we’re using right now was built completely from scratch, on the WordPress platform. We were looking for a nice and clean design, and to separate our products and solutions into categories.
Ralev.com implemented the option to make requests directly from the website. If anyone’s interested in our products and solutions, they can send us the requirements then and there, as they’re looking at the website.
They’ve done 5–6 video materials for us, namely company videos describing our products and solutions. They’ve made 10–15 brochures or leaflets. Right now, we have four separate company brochures for defense, aviation, and off-grid power solutions, along with our overall company portfolio.
Ralev.com has prepared the design of our company stands over the years for different exhibitions. They’ve done around 20 rollup banners for us, as well as company business cards, marketing materials like pens, and other gifts that we send to partners and customers.
We typically have opening meetings where Ralev asks us about the project and how we see it proceeding. After they get the feedback from our side, they’ll give us 2–3 options for moving forward.
What is the team composition?
We work with 3–4 people from their side depending on the project type.
How did you come to work with Ralev.com?
My company was already working with them when I came on onboard. We will typically look at 2–3 companies when starting a new project, but Ralev.com has always been the best choice for us.
It’s not only a matter of time and budget, but of how we get along with their team. Sometimes, it’s very difficult to explain what exactly we want, but we’ve always gotten the best results from them.
How much have you invested with them?
Our last website and company brochures cost around $10,000. The overall cost of their services is $50,000–$100,000.
What is the status of this engagement?
We started working with them in 2006, and our engagement is ongoing. We turn to Ralev.com depending on our needs.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We keep statistics on our marketing campaigns, and we get feedback from partners and customers on our materials. We had an event in 2018 or 2019 for a specific aviation product. Together with Ralev.com, we came up with a brochure that illustrated exactly how the product worked.
There were a lot of people coming every day during the exhibition, and, even if we didn’t have the time to explain the product to each one, we just handed them the brochure. We got really good feedback on it.
How did Ralev.com perform from a project management standpoint?
We use email on a daily basis, we talk on the phone, and we have meetings at different phases of a project, either at their office or ours.
What did you find most impressive about them?
They really take the time to understand the product and the market we want to reach, and, in the end, they really get what we want.
Are there any areas they could improve?
No, not at the moment. They improve with each new project.
Do you have any advice for future clients of theirs?
Go right ahead and work with Ralev.com. It’s never been a hassle for me or my colleagues to work with them in terms of explaining the scope and going through the process.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
"Quality costs money."
Willing to Refer
5.0
NPS
Showing 1-3 of
3 Reviews
Locations (1)
3 Avitsena St. Office 1 , "Ralev.com" , +359896804800Sofia, Bulgaria1124
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