RainCastle Communications, Inc.

BACKGROUND

Please describe your company and position.

I am the Business Leader, Marketing of an engineering firm

Describe what your company does in a single sentence.

Our company is an architectural and engineering firm. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RainCastle Communications, Inc. to accomplish?

• Refresh the look of our website
• Make website more engaging to clients and potential employees
• Make website easier to navigate with less scrolling

SOLUTION

How did you find RainCastle Communications, Inc.?

We are already a current client

Why did you select RainCastle Communications, Inc. over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from RainCastle Communications, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Raincastle to help us envision and deliver a refreshed look and feel to its website that would not only set it apart from competitor sites, but also engage clients and potential employees. The firm was looking for something that would create excitement among visitors with content that inspired them to engage further with us. Raincastle worked with us for a period of about eight months on this project. The scope included the following:

1. Discovery session
2. Information architecture
3. Wire frame homepage
4. Secondary wires
5. Content inventory
6. Homepage design / messaging
7. Global navigation design 
8. Secondary page layouts of new templates
9. Develop website in Word Press
10. Content integration of new content
11. QA launch and training

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The newly refreshed site was delivered on time and within budget. 

Our stakeholders were pleased with the new look and feel of the site. 

The new site provided a lighter, cleaner look and included engaging copy, beautiful visuals, and improved navigation. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Raincastle was very responsive throughout the project. In addition to emails, we met weekly to work through any issues, discuss work to be completed in the following week. and review the schedule. Raincastle was always helpful and ready to deliver. 

What was your primary form of communication with RainCastle Communications, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

RainCastle Communications, Inc. felt like an extension of our company. They were very easy to work with, on top of any issues we experienced, and always ready to offer suggestions or guidance when needed. We knew we could reach out whenever we needed support and they would be there to help.  They deliver what they say they are going to deliver and go above and beyond to make sure you are happy. 

Are there any areas for improvement or something RainCastle Communications, Inc. could have done differently?

I think they did a great job. No complaints here.

UPDATED REVIEW

This review was published on (previous published review doesn't have admin comments)

Marketing Manager, Architecture FirmConstruction

Toledo, Ohio

1,001-5,000 Employees

Nov 2017 - Jul 2018

$50,000 to $199,999

Verified

Project summary
RainCastle Communications, Inc. redesigned an old website and made it mobile friendly. They took the project from kickoff to final launch and also helped with branding.

Feedback summary
Throughout the entire project, RainCastle Communications, Inc. stayed on track and required minimal oversight. They accommodated an adjusted timeline and made a final product that both stakeholders and users love.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of marketing and communications at an architecture engineering and construction management firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RainCastle Communications, Inc.?

Our old site was outdated and not mobile friendly, so we needed a partner to redesign it.

SOLUTION

What was the scope of their involvement?

After hiring RainCastle Communications, Inc., we had a kickoff meeting with the project stakeholders including members of executive management and our marketing team to get everyone on the same page. They facilitated the session and asked thorough questions to understand our business and determine the best new design for our WordPress site. From there, they handled concept development, design, development, reviewing, testing, and the final launch.

They also designed new templates for our proposal materials and helped with branding support.

They also built new templates and helped with branding support. They created new designs for proposals and project profiles that we use regularly for marketing.

What is the team composition?

We had contact with about five people: the president, VP of Interactive Technology, a graphic designer, web developer, and an account manager.

How did you come to work with RainCastle Communications, Inc.?

We met them at a conference and used them on a small project. That went well, so we contacted them again when this project started. We evaluated a few different vendors but ultimately selected RainCastle Communications, Inc.

What is the status of this engagement?

We worked together from November 2016–July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received comments from internal stakeholders and clients who are impressed with the upgraded final product. It’s more user-friendly and meets all of our expectations.

How did RainCastle Communications, Inc. perform from a project management standpoint?

They initiated most of the conversations and made sure we kept on track. If there were delays, they mostly came from our end during the review process with a number of stakeholders. They delivered on time and had open communication.

What did you find most impressive about them?

They were transparent and easy to work with. Whenever I mentioned concerns, they addressed them immediately. Near the end, we had to speed up the project, and they were more than willing to accommodate.

Are there any areas they could improve?

We could’ve been better at scheduling regular check-ins.

Do you have any advice for future clients of theirs?

We initially met them in person, and that helped us start the relationship off well. If possible, meet face-to-face at the onset of the project.

STAR RATINGS
Overall rating: 5   
We had a positive experience and good relationship. We needed some heavy support, and they delivered.

Quality: 5   
Everything was high quality and delivered on time.

Cost: 5   
They were in line with other vendors.

Schedule: 4  
They had a good internal schedule, but we could’ve been more in sync.

Willing to refer: 5   
I'd recommend them to somebody looking to redesign a website.

BACKGROUND

Please describe your company and position.

I am an Operations Specialist of NanoDx, Inc.

Describe what your company does in a single sentence.

NanoDx, Inc. is a privately-held, U.S. based, medical device company developing rapid point-of-care and in-vitro diagnostic products on its proprietary nano biosensor platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RainCastle Communications, Inc. to accomplish?

• Website Revamp
• Copy Revamp
• New Powerpoint Template

SOLUTION

How did you find RainCastle Communications, Inc.?

Online Search

Why did you select RainCastle Communications, Inc. over others?

• High ratings
• Small Business

How many teammates from RainCastle Communications, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Raincastle provided services to enhance our overall branding, making it more cohesive and impactful. They revamped our website design, ensuring a modern and user-friendly interface, and improved our website copy, making it more engaging and clear. Additionally, Raincastle created new graphics and redesigned our PowerPoint presentations, including our investor pitch decks, to better align with our refreshed brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to several measurable outcomes, including a significant increase in website traffic and strong support from senior management. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was exceptional, with Jill playing a key role in its success. She kept meetings focused, ensured that deliverables were completed on time, and met tight deadlines consistently. Despite our team giving extremely tight deadlines, they were always met, and Jill's efforts consistently exceeded our expectations. Her leadership and organizational skills were instrumental in achieving our goals efficiently.

What was your primary form of communication with RainCastle Communications, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Raincastle is a small team that is incredibly easy to work with and puts the client's needs first. They consistently demonstrated their commitment to our satisfaction, making the collaboration seamless and enjoyable. We are thrilled with the outcomes of all the projects they assisted with and would definitely choose to work with them again in the future.

Are there any areas for improvement or something RainCastle Communications, Inc. could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.
I run the marketing department at a legal services firm that matches attorneys to in-house corporate teams on an on-demand basis.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RainCastle Communications, Inc.?

We needed support with our website's rebranding.

SOLUTION

What was the scope of their involvement?

RainCastle Communications, Inc. conducted a branding messaging exercise for us. The team created our new messaging and tagline and designed a website from scratch. We kicked off the project with a messaging exercise. Then, RainCastle Communications, Inc. designed our website and wrote the copy and texts. The team built our site in WordPress and integrated our HubSpot and Bullhorn accounts. 

RainCastle Communications, Inc. interviewed internal stakeholders for the rebranding process and launched our website recently. We're working on upcoming engagements for SEO and LinkedIn advertising and design.

What is the team composition?

We worked with RainCastle Communications, Inc.'s CEO, who led development, head of creative, writer, project manager, lead designer, and different developers. 

How did you come to work with RainCastle Communications, Inc.?

I worked with a teammate from RainCastle Communications, Inc. several years ago, and we reconnected for this project.

How much have you invested with them?
We spent $95,000 on this engagement.

What is the status of this engagement?

We worked with RainCastle Communications, Inc. from May 2023–January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
RainCastle Communications, Inc.'s entire team was awesome. We just launched our website in January 2024 and had our highest web traffic that month. Our traffic grew by around 40% from previous months. 

How did RainCastle Communications, Inc. perform from a project management standpoint?

RainCastle Communications, Inc. communicated well and delivered work on time and within scope. The team didn't ask for any additional or hidden fees. RainCastle Communications, Inc. was very flexible to meet our requirements since we had to change a few things along the way. We shared files via Googe Docs. 

What did you find most impressive about them?

RainCastle Communications, Inc.'s design skills were next level. The team understood our industry well and got up to speed quickly, creating a unique positioning in the market. Overall, I was impressed with the team's use of best practices. RainCastle Communications, Inc. delivered a site that was easy for us to edit on the backend after the project concluded.

Are there any areas they could improve?

I can't think of anything for RainCastle Communications, Inc. to improve — they helped us get over the finish line. 

Do you have any advice for future clients of theirs?

I'd encourage future clients to work with RainCastle Communications, Inc. on both aspects: messaging and copy. We found the outside perspective was helpful for our company,  and I suggest working on both pieces together when engaging RainCastle Communications, Inc.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Feldman Geospatial. We focus on commercial real estate construction and civil engineering work in Boston.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RainCastle Communications, Inc.?

We changed our name about three years ago to reflect all our services. We needed to build a completely new website to reflect our company as it is today.

SOLUTION

What was the scope of their involvement?

Our first engagement with RainCastle Communications, Inc. was for rebranding. We had been around for 75 years, and our goal was to educate clients, potential hires, and our own people about our services. We conducted focus groups on our end and had a pretty straightforward picture of what we wanted to do. RainCastle Communications, Inc. helped us to put that into words to grab people’s attention.

About a year ago, we had an initial conversation about how we could update our website. Jill (Director of Client Service) and Paul (Owner) were on the call. We discussed our goals and how we wanted to be seen. They quickly started talking about what we could do, and it became clear that we needed a new website.

RainCastle Communications, Inc. completely restructured our website, created new materials and copy, and leveraged three videos and company photos. They built the new architecture and structure from the ground up and used WordPress and Adobe XD. Additionally, they continued our branding throughout the website and copy, keeping our colors and image front and center.

What is the team composition?

About five teammates were regularly involved; there were different people for different stages, not everybody at once.

How did you come to work with RainCastle Communications, Inc.?

They created our previous website. We initially found them through a referral. Our president used their copywriter some years ago.

How much have you invested with them?

We spent about $35,000–$40,000.

What is the status of this engagement?

We began working with them in August 2021. The rebranding was quick; it lasted about four weeks. The website redesign and redevelopment was launched in early December 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw a lot of engagement from LinkedIn. We used the website for advertising and highlighted it on several posts on social media, so we got a lot of traffic that way. Moreover, there was a lot of activity; people contacted us and asked about our videos and website.

In general, RainCastle Communications, Inc. exceeded our expectations on everything they delivered.

How did RainCastle Communications, Inc. perform from a project management standpoint?

RainCastle Communications, Inc. was supposed to do the website redevelopment in 3–4 months, but we slowed it down. We made changes because we wanted different things. For example, we brought on our videographer to shoot videos. Also, we didn’t have a finished product in mind; we wanted more feedback from friends, employees, and stakeholders. RainCastle Communications, Inc. was flexible with that and easy to work with.

We used Google Docs and OneDrive on our side. Additionally, we had regular Zoom meetings and phone calls to communicate.

What did you find most impressive about them?

They understood our company and gave us advice. The team asked questions and took time to understand our brand's meaning, values, and what we want people to see. Overall, they made our job easier because we didn’t have to think about our company message and branding constantly.

Are there any areas they could improve?

We usually don’t use Google Docs; we have a whole ecosystem in Microsoft Teams and OneDrive. RainCastle Communications, Inc. worked on a Google-based system, so we had to switch off. However, it’s a minor suggestion.

Do you have any advice for potential customers?

Tell them your story, how you operate as a firm, and what you want to be known for. If you give them insight into how you operate, they can serve you better and provide new ideas to be more efficient.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing for Prodways Machines, a manufacturer of 3D printing machines.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with RainCastle Communications, Inc.?

We needed help with web design and development for our company to get more visibility of our brands and be able to capture leads through better online search results.

SOLUTION

What was the scope of their involvement?

RainCastle Communications, Inc. has designed and developed a WordPress site for us. The team has started the process by agreeing with the project’s scope after establishing what we’re looking to accomplish for results and the direction we want to go. Moreover, we’ve had meetings with both teams to talk about us, who we are, our customers, and what we want people to know about us.

For the second phase of the process, the team has started to create 3–4 different iterations of mock-up designs so we can choose the one we like the most and add extra elements to it. This has been very helpful because we get an idea of how everything would look, and they can apply it to the site’s UI/UX.

Regarding the third step of the process, RainCastle Communications, Inc.’s team has helped us write many pages of content for the site, including taglines, header lines, and other marketing-related things. Creating content has taken us a long time for this step, and the team has been very helpful in moving the project forward by keeping us on track.

Once we’ve given them the content, RainCastle Communications, Inc.’s team has started loading everything into the staging site and helping us with custom icons and images through their very creative design person. After that, the team takes care of the development work, which they also test to ensure everything works correctly.

We’re currently in the post-launch phase of the process, and the team is providing ongoing maintenance for it.

What was the team composition? 

We’ve worked with around eight members of RainCastle Communications, Inc.’s team, including Jill (Director of Client Service), Garret (Senior Web Developer), Donato (President), and Ji (Senior Graphic Designer).

How did you come to work with RainCastle Communications, Inc.?

I did a Google search and found them on Clutch. After I saw their portfolio and spoke to Donato, he had a wealth of knowledge and was also informative and really nice, so I got along with him well. In addition, he understood my project and what I was looking for. RainCastle Communications, Inc. also asked the necessary questions to align with what we wanted to do.

How much have you invested with them?

So far, we’ve invested around $55,000 with them.

What is the status of this engagement?

We started working together in March 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our company's leadership team is impressed with the website RainCastle Communications, Inc. has built, giving positive feedback on how beautiful the site looks.

How did RainCastle Communications, Inc. perform from a project management standpoint?

RainCastle Communications, Inc.'s team has met deadlines and stayed on budget. The team has been amazing and helpful in telling us where we are at all times and being professional and friendly with our timeframes. Overall, they've delivered everything they've said they would. Regarding communication, we use weekly Microsoft Teams and Zoom meetings, emails, and share documents via Google Docs and Excel — they're very communicative.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

The whole team has been wonderful; they help us stay on track and push the project forward.

What did you find most impressive about them?

RainCastle Communications, Inc. has been great in many ways, but we're impressed by their responsiveness and smooth workflow in addressing our questions or concerns. Moreover, they've captured who we are since the first meeting, which enabled them to understand our company and industry quickly.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Do you have any advice for potential customers?

Go into the project understanding what kind of goals you're looking for and what are the most important things you want to achieve with your website and marketing efforts so that RainCastle Communications, Inc.'s team can guide you and structure the project's scope according to your needs.

BACKGROUND

Please describe your company and position.

I am the R&D Manager of Kephera Diagnostics

Describe what your company does in a single sentence.

Kephera Diagnostics, LLC is a start-up focused on the development of point-of-care assays for a variety of disease conditions. Areas of focus include emerging pathogens that are of high global public health significance. 

We work with research partners in academic and government laboratories in the U.S. and internationally to translate basic science into effective diagnostic products that address under-served medical needs. To meet this challenge, we are developing new and innovative assay technologies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RainCastle Communications, Inc. to accomplish?

Create a website

SOLUTION

How did you find RainCastle Communications, Inc.?

Online Search

Why did you select RainCastle Communications, Inc. over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from RainCastle Communications, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a website, which is informative for the research community and collaborators, attractive for potential investors, and easy to navigate for healthcare professionals to place an order for clinical tests in our CLIA laboratory.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We do not have a measurable outcome. The website is informative.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They've delivered terms on time and have been very patient with us, taking our time for decisions. Responses were prompt and helpful.

What was your primary form of communication with RainCastle Communications, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Culture of focusing on the project 
• Flexible with client-changing requirements
• Patient and supportive

Are there any areas for improvement or something RainCastle Communications, Inc. could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an engineering company comprised of civil engineers and land surveyors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RainCastle Communications, Inc.?

I needed assistance with my website’s redesign.

SOLUTION

What was the scope of their involvement?

RainCastle Communications, Inc. has redesigned our company’s website through an iteration design process. The team has supported us in determining the design concept we liked and how to accomplish it. RainCastle Communications, Inc. has completed our site design, and now, they’re assisting with our marketing efforts and helping with our online presence.

What is the team composition?

We work with 4–5 teammates from RainCastle Communications, Inc., including Donato (President) and Jill (Director of Client Service), who is our main contact.

How did you come to work with RainCastle Communications, Inc.?

RainCastle Communications, Inc. had previously worked on a website from another firm in our industry, and we liked their work.

How much have you invested with them?

We’ve spent around $40,000 with RainCastle Communications, Inc.

What is the status of this engagement?

We started working with RainCastle Communications, Inc. in September 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

RainCastle Communications, Inc.’s work quality is top-notch, and we’ve definitely seen an increase in our lead generation metrics. 

How did RainCastle Communications, Inc. perform from a project management standpoint?

The team is punctual and follows through with what they say, delivering work on time. RainCastle Communications, Inc. meets the project’s budget and is communicative about it. We communicate via Zoom meetings and email. 

What did you find most impressive about them?

The quality and creativity of RainCastle Communications, Inc.’s design work have impressed me the most. 

Are there any areas they could improve?

I can’t think of anything for RainCastle Communications, Inc. to improve.

Do you have any advice for potential customers?

I recommend RainCastle Communications, Inc. because they’ve done a great job supporting our team by keeping work moving and up to the task.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director for a nonprofit research organization. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RainCastle Communications, Inc.?

We needed RainCastle Communications, Inc. to update our existing website to give it a refreshed look that was more representative of who we are as an organization. 

SOLUTION

What was the scope of their involvement?

RainCastle Communications, Inc. designed and developed our website. They used WordPress. 

What is the team composition? 

I worked mainly with the owner and another senior person.  

How did you come to work with RainCastle Communications, Inc.?

I was looking for a  company that had done interesting website designs for tech and research companies. I found some examples that RainCastle Communications, Inc. had done and reached out to them.

What is the status of this engagement?

We worked together between June–July 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve designed websites with other companies and RainCastle Communications, Inc. is the best and most collaborative company I’ve worked with. They gave insight and recommendations after fully understanding what I wanted. I give them extremely high marks. They listened to us and gave us a greatly improved product. I’ve shared the website with my technology membership and have received unbelievably high reviews back.  

How did RainCastle Communications, Inc. perform from a project management standpoint?

Project management was amazing. They were excellent at knowing what we wanted and what our timeframe was. We had a weekly, one-hour meeting and would interact as needed. We communicated via Zoom and email. 

What did you find most impressive about them?

I’m impressed by how responsive RainCastle Communications, Inc. is. When I sent emails, they’d respond within hours. We’re extremely happy with the overall product they delivered. 

Are there any areas they could improve?             

No, I only have high praise to give them. 

Do you have any advice for potential customers?

Reach out to them and have that first meeting. They have an excellent onboarding process once you sign up with them. They’ll ask a number of questions to get your sense and feel of what websites you like and what companies are similar to you. It’s a really streamline and thought-provoking process. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner and president of Cape and Islands Engineering, a civil engineering, land surveying, and environmental permitting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RainCastle Communications, Inc.?

We were going through a merger, so I hired RainCastle to help us design a new website and provide us with consulting on how to spread the message about our merger.

SOLUTION

What was the scope of their involvement?

RainCastle has helped us build a new website on WordPress, to which they’ve added our business information and a contact form. They’ve also offered maintenance services for the website, but we decided to do maintenance on our own. Since then, they’ve provided us with consulting services on how to run ads to get the message about our merger out.

What is the team composition?

We’ve worked with around five teammates from RainCastle, including Jill (Director of Client Strategy), who acts as the project manager.

How did you come to work with RainCastle Communications, Inc.?

RainCastle had done another website for a different company in our industry — that was how we knew about them.

How much have you invested with them?

We’ve spent around $35,000.

What is the status of this engagement?

We started working together in August 2022, and RainCastle delivered the website in January 2023. Still, our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

RainCastle has done a really good job for us. We really like them; that’s why we wanted to leave positive comments about them.

How did RainCastle Communications, Inc. perform from a project management standpoint?

RainCastle’s project management is great — Jill has done a really good job in that regard. She used a basic project management tool to create a Gantt chart for the website development project. Additionally, we communicate via Zoom and email.

What did you find most impressive about them?

RainCastle has good people on their team.

Are there any areas they could improve?

It would have been great if we had gotten more guidance regarding choosing the pictures for the site. We felt that there wasn’t a lot of effort put into that.

Do you have any advice for potential customers?

Communicate clearly with them.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of marketing at Centage, a B2B SaaS company. We provide financial planning and analytics software to small and medium-sized organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RainCastle Communications, Inc.?

We were looking to revamp our go-to-market messaging and value proposition for our target audience. We also wanted to build and design a new WordPress website that reflects our new messaging.

SOLUTION

What was the scope of their involvement?

To start off the project, RainCastle Communications, Inc. spent a lot of time and effort in getting a better understanding of our business, customers, and partners. In doing so, they conducted interviews with several key stakeholders and did a competitive analysis. From there, they used all the information they gathered to come up with a new messaging framework, value proposition, and positioning.

Additionally, their team developed, designed, and deployed a new WordPress website for us from scratch. They worked on the content, created new templates, and incorporated our new messaging. They also helped us optimize our site for SEO.

What is the team composition?

We worked with several people from their side, including Paul (President & Creative Director), Jill (Director of Client Strategy), Andy (Copywriter & Brand Strategist), Ji (Senior Graphic Designer), and Donato (Senior Web Developer).

How did you come to work with RainCastle Communications, Inc.?

We found them through a Google search. We came across several positive reviews, so we decided to reach out to them.

What is the status of this engagement?

We worked together on this project from May–November 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We just launched the website recently, and we’re very happy with its design. We also noticed that user engagement has improved, and visitors are staying on the site longer, leading to a decrease in our bounce rate.

How did RainCastle Communications, Inc. perform from a project management standpoint?

They worked in an incredibly organized manner, never missed a deadline, stayed on budget, and communicated openly with us. Moreover, they updated us at every stage of the project, so we always knew the progress of each task. They also took feedback from us really well and made sure to incorporate them into the deliverables.

What did you find most impressive about them?

We were impressed with their ability to synthesize the information we gave them and come up with a fresh new concept based on it. Also, they didn’t just reuse or take our direction; they pushed us creatively to come up with a concept that’s entirely unique and encapsulates our personality as an organization.

Are there any areas they could improve on?

I honestly can’t think of anything that RainCastle Communications, Inc. could’ve improved on. We had a streamlined and seamless experience from start to finish. Needless to say, we’d gladly work with them again on future projects.