Off The Rails Media Reviews (4), Pricing, Services & Verified Ratings

Create Connect Catalyze

We are a multimedia production company dedicated to helping businesses connect and expand with visual content. We produce media that increases awareness and drive sales.

Min project size
$5,000+
Hourly rate
$150 - $199 / hr
Employees
2 - 9
Year founded
Founded 2022

No have been added yet...

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 5 /5

What Clients Have Said

Off The Rails Media offers competitive pricing, fitting various budgets. Clients highlight great value for cost, timely delivery, and strong communication. Specific project costs weren't disclosed, but the company is noted for accommodating tight deadlines and providing quality work.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 3 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Off The Rails Media Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Personable Service

Clients appreciated the personable nature of the Off The Rails Media team, noting that their approachable and friendly demeanor made the collaboration enjoyable.
Great Culture Fit

Several clients chose Off The Rails Media due to their cultural alignment and shared values, which contributed to smooth and productive partnerships.
Excellent Team Effort

The collaborative effort of Sophie and Tristan at Off The Rails Media was frequently mentioned as a strong point, with clients appreciating their dedication and teamwork.
Constructive Criticism: Turnaround Time

While the overall feedback is positive, one client noted the need for quicker turnaround times for final video deliverables, suggesting an area for potential improvement.
Timely Project Delivery

Off The Rails Media is noted for their ability to meet tight deadlines, often delivering projects ahead of schedule without compromising quality.
Effective Communication

Clients consistently highlighted the team's excellent communication skills, citing quick responses and effective coordination throughout the project lifecycle.

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Off The Rails Media Reviews

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Audio Production Corporate Photography Video Production
Confidential
Apr. - May 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''They over-delivered with additional quality video time.''

Jul 18, 2023

President, AFI Systems LLC

Andy Fleming

Other industries
Pineville, North Carolina
11-50 Employees
Online Review
Verified

An automation machinery manufacturer hired Off The Rails Media for video production. They created a two-minute-long introductory video of the client's company, including voiceover and subtitles.

Off The Rails Media's video was a huge success; customers and employees enjoyed the material. Off The Rails Media did a great job adapting to the project's tight deadline and delivering accordingly. The client also praised the team's professional operation and communication.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of AFI Systems LLC

Describe what your company does in a single sentence.

AFI Systems LLC is a Charlotte, NC based company offering industrial electronics & mechanical engineering, robotic systems design & installation, SCADA Integration, component level repair (with or without schematics), field service and sales of new and obsolete automation products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off The Rails Media to accomplish?

To produce a corporate intro video

SOLUTION

How did you find Off The Rails Media?

Referral

Why did you select Off The Rails Media over others?

Close to my geographic location
Great culture fit
Good value for cost

How many teammates from Off The Rails Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was to produce a 2 minute introductory video for AFI Systems LLC, with voiceover and a version with subtitles.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The video was a huge success and went down very well with customers and employees alike.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was very last-minute on a tight timeline, but Off The Rails fit us into their schedule and even completed the project a week ahead of time.

What was your primary form of communication with Off The Rails Media?

In-Person Meeting

What did you find most impressive or unique about this company?

The video shoot was an extremely professional operation, working around our production for a long day of filming. Communication was fantastic and they over-delivered with additional quality video time.

Are there any areas for improvement or something Off The Rails Media could have done differently?

Nothing we could see.

RATINGS

5.0

Video Production
Less than $10,000
Dec. 2022 - Feb. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They spent so much extra time with us the day of shooting, making sure every moment was captured."

Jul 9, 2023

Executive, IVY Integrative

Anonymous

Other industries
Charlotte, North Carolina
11-50 Employees
Online Review
Verified

Off The Rails Media provided video production services for a holistic integrative healthcare center. They created a video that showcased the internal team's diversity and scope of practice.

The video received positive feedback and helped increase patient bookings and Instagram likes. Off The Rails Media was quick to respond, accurate, and hardworking; they ensured the project ran smoothly and communicated effectively via emails and messaging apps. Customers can expect great service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an Executive at IVY Integrative

Describe what your company does in a single sentence.

We offer research-based holistic integrative healthcare to Charlotte

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off The Rails Media to accomplish?

Website home page video
Instagram pinned video
Extra raw footage for marketing purposes

SOLUTION

How did you find Off The Rails Media?

Friend

Why did you select Off The Rails Media over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Referred to me
Company values aligned

How many teammates from Off The Rails Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sophie and Tristan spent an entire day with our team of clinicians to capture each practitioner working with a patient. They were able to achieve optimum lighting and angles in our array of small clinic rooms. A month later, we had an epic video exemplifying our teams diversity and scope of practice! It was beautifully done.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Patient bookings and Instagram likes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sophie is fast to respond and Tristan makes sure their team effort is curated with accuracy. They a wonderful team!

What was your primary form of communication with Off The Rails Media?

Email or Messaging App

What did you find most impressive or unique about this company?

Power couple at its finest. They spent so much extra time with us the day of shooting, making sure every moment was captured so they could curate the perfect final project.

Are there any areas for improvement or something Off The Rails Media could have done differently?

Quicker turnaround time for the final video.

RATINGS

5.0

Video Production
Less than $10,000
January 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I was impressed by their attention to detail."

Jul 12, 2023

Owner, Howell Landscape and Design Group

Anastacia Howell

Other industries
Fort Mill, South Carolina
1-10 Employees
Online Review

Off The Rails Media provided video production services for a hardscape installation company. The team produced a video for a project the client completed.

The video was a great success for the client. Off The Rails Media delivered on time, met all the client's needs, and communicated well through in-person meetings. Their attention to detail also stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the owner of Howell Landscape and Design Group

Describe what your company does in a single sentence.

Hardscape installation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off The Rails Media to accomplish?

Video of final project

SOLUTION

How did you find Off The Rails Media?

Online Search
Other

Why did you select Off The Rails Media over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Off The Rails Media were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

It was a video of a project we completed. It looked amazing with great music really captured everything.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The video was a great success!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

delivered on time and fit all of our needs.

What was your primary form of communication with Off The Rails Media?

In-Person Meeting

What did you find most impressive or unique about this company?

I was impressed by their attention to detail.

Are there any areas for improvement or something Off The Rails Media could have done differently?

Everything was perfect.

RATINGS

5.0

Corporate Photography Video Production
$10,000 to $49,999
Mar. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We were most impressed with their personability."

Jul 5, 2023

COO, Shred America

Stephen Halstensgard

Business services
Charlotte, North Carolina
51-200 Employees
Online Review
Verified

Off The Rails Media produced a company overview video for a records management company. They team also created short customer tutorial videos for the client.

Thanks to Off The Rails Media, the client generated measurable outcomes in terms of page clicks and view counts. They also received positive feedback from their end customers. The service provider delivered the project on time and within budget and met all of the client's expectations and needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the COO of Shred America

Describe what your company does in a single sentence.

Records and Information Management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Off The Rails Media to accomplish?

Create a company overview video
Create short customer tutorial video's

SOLUTION

How did you find Off The Rails Media?

Referral

Why did you select Off The Rails Media over others?

Close to my geographic location
Great culture fit
Referred to me

How many teammates from Off The Rails Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to get out brand out in a video format, showing the different aspects of what we could do and how we do it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

View counts and page clicks, as well as customer feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fantastic, we did everything on time and within schedule and budget. Anything we needed they are able to provide.

What was your primary form of communication with Off The Rails Media?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed with their personability.

Are there any areas for improvement or something Off The Rails Media could have done differently?

n/a

RATINGS

5.0

Showing 1-4 of 4 Reviews

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Off The Rails Media

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Most Common Project Size

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Reviews

Off The Rails Media Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Personable Service

Great Culture Fit

Excellent Team Effort

Constructive Criticism: Turnaround Time

Timely Project Delivery

Effective Communication

Reviews mentioning:

Off The Rails Media Reviews

Video Production for Automation Machinery Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Video Production Services for Integrative Healthcare Center

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Video Production for Hardscape Installation Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Video Production for Records Management Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Contact

Connections