Quytech

BACKGROUND

Introduce your business and what you do there.

We are an imaging software provider. Our main focus is to provide augmented reality and other technologies to plastic surgeons to show patients post-surgical results. Our solutions allow surgeons to have a visual conversation during consultations. During simulations, the patient wears a band with a target. The target syncs with the application and superimposes a simulated model over the patient's body. I'm the director of operations and sales. I'm in charge of most of our technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We needed help expanding our offerings and adding functionality.

SOLUTION

What was the scope of their involvement?

We've presented some revolutionary ideas to them. They deliver every time we ask them to add a feature or a component. They go beyond our original requests, and act as a technical advisory body. The app started as a mobile application for iPad. With their help, we converted that tablet application onto computers. They built a web app for us, as well as an Android and iPhone platform for a sister app we provide.

What is the team composition?

We communicate with eight to ten team members. They have resources with various specialties. When we request something new, they deliver. They do a lot of research and development with us as well.

How did you come to work with Quytech?

Our CEO found them. I'm not sure of his process, but we did consider five or six organizations. We felt most comfortable with Quytech, specifically with our main point of contact there.

How much have you invested with them?

We've spent $75,000-$100,000 on this project.

What is the status of this engagement?

The project began in September 2017, and they delivered initial versions within six to eight weeks. Our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've delivered on every requirement. We've asked them to tackle difficult tasks, but there is nothing they can't do. We heavily rely on them as a technical advisor, and they keep our expectations realistic. Users are very satisfied with the changes. The growth from the alpha versions to today is really impressive.

How did Quytech perform from a project management standpoint?

They're fantastic project managers. Depending on the project and the timeline, we have normal weekly meetings. We also get updates from them based on milestones. At peak, we speak at least once a day. They're very responsive.

What did you find most impressive about them?

We trust them. Some of our ideas feel crazy, but they deliver on even our wildest requests. The experience is favorable and positive, especially compared to other organizations we’ve worked with. They're the best agency we've found, and our relationship with them is longer than with any other company.

Are there any areas they could improve?

I can't think of anything they could do to improve. They coordinate with us, and attend electronic meetings at any time of the day, even early in the morning or late at night in their time zone.

Do you have any advice for potential customers?

Lean on them. This kind of relationship comes with unknown factors, but they make the process smooth and comfortable.

BACKGROUND

Introduce your business and what you do there.

I’m a program manager of a startup company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We needed a company to develop our iOS and Android food truck application.

SOLUTION

What was the scope of their involvement?

They developed our applications for iOS and Android. We had some very specific functionalities that we had them develop. For example, I asked them to convert the mobile version into an iPad version and they did a good job of that. The app is for customers to place orders for the food trucks of food vendors, with a GPS that tracks their location. We’ve had two releases and we’re close to the third release. They’re able to easily understand what needs to be done, and in areas where there’s something new, they come up with solutions.

What is the team composition?

There was an iOS developer, a project manager, and a delivering manager.

How did you come to work with Quytech?

They had better tech quality than other vendors that we looked at.

What is the status of this engagement?

We started working together in October 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve only had one or two calls saying that something isn’t working with the app. Overall, we’ve had good feedback on their work.

How did Quytech perform from a project management standpoint?

Working with them is very smooth, and we’ve had no issues. Communication is strong and they respond immediately. We worked in an agile process and had regular sprint planning and review, as well as daily scrum meetings where we reviewed who needs to do what. They’re proactive and use their own internal project management tool that we have access to, so we gave them the freedom on what needs to be done. We don’t micromanage.

What did you find most impressive about them?

The technical services they provide are good.

Are there any areas they could improve?

Every company has areas they can improve.

Do you have any advice for potential customers?

Give them the freedom to do what they want and don’t try to micromanage. When we give them responsibility, they do what we need properly.

BACKGROUND

Please describe your company and your position there.

ExxonMobil is an American multinational oil and gas corporation. I’m an IT project manager for the Fuels, Lubricant and Chemical Department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Quytech? 

We hired Quytech to develop a proof of concept (POC) for a brand verification app that would automate the current retail signage board, check for brand compliance, and improve efficiency. 

What were your goals for this project?

We wanted a POC for our app to ensure that it would be functional and generate value and efficiency.

SOLUTION

How did you select this vendor? 

We selected Quytech through a bidding process. This involved reaching out to a couple of vendors and assessing their technical capabilities as well as their commercial quote. Quytech had the best technical and commercial scores, so they won out. 

Describe the project and the services they provided in detail.

We shared the scope of work (SOW), which included the detailed functionalities, technical specifications, acceptance criteria, and the timeline requirement. They created the POC based on that. 

What was the team composition?

They provided a dedicated project manager and an account manager, though there may have been more resources working in the background.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business? 

As the project was to deliver a POC, we haven’t commercialized the product yet, so there’s currently no concrete generated value. However, based on stakeholder feedback, the concept shows promising benefits, and we’re looking to potentially proceed to the next stage. 

How was project management arranged and how effective was it?

Overall, the collaboration was effective. We scheduled regular status update meetings to align on the progress, and there was no language barrier since both sides spoke English. 

What did you find most impressive about this company?

They were agile in development and had great customer service.

Are there any areas for improvement?

They could have provided a better estimate of their efforts before initiating the project.

BACKGROUND

Introduce your business and what you do there.

I’m a consultant at Digital Den Consulting. As a master contractor, I manage a team of subcontractors. We work with a number of other companies that build apps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

I needed to develop an app. I have some creative resources that can provide support, but they don’t have the technical skills to actually build the solution.

SOLUTION

What was the scope of their involvement?

We’ve worked with Quytech on multiple app development projects. Each of them varies in scope, depending on the number of moving pieces. Some projects require extensive design work while others only need a basic frame for the app and a few API connections.

For one specific initiative, Quytech helped us integrate a third-party chat provider called PubNub to facilitate in-app group chats. The functionality allows users to create groups and manage specific chatrooms. They used a React Native framework to build iOS and Android versions. We’re currently working on a project, but we’ve taken a small break. I needed to take time off for a scheduled surgery, but we plan to pick up again soon.

What is the team composition?

I worked with Siddharth (Director Services Division, Quytech) to set up our engagement. For the rest of the work, they assigned a backend developer, two frontend developers, and two QA resources.

How did you come to work with Quytech?

I did quite a bit of research before I came across Quytech. I chose to work with them for their extensive experience working with React Native and reputation in the market of Indian app developers.

How much have you invested with them?

So far, we’ve spent between $60,000–$80,000.

What is the status of this engagement?

We started working together in September 2017, and it’s an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Having worked with several offshore companies, I think Quytech is a top-notch agency. We’ve had a great experience with them so far. They move very quickly, completing a sizeable amount of work each week. They’re also very good about checking their work. They implemented QA testing from the start. Their deliveries are consistently high-quality, which has been great for our business. We only fell behind on a few occasions because specific challenges required more research.

How did Quytech perform from a project management standpoint?

Overall, they’re excellent. We have daily stand-up meetings and additional scheduled calls, and the Quytech team always comes prepared. They’re prompt, timely, and communicative. We use Skype and a few other project management tools to track our progress. They’re efficient across all channels.

What did you find most impressive about them?

Siddharth is exceptional. Working with them has been a real pleasure. His technical and leadership skills improve his entire team’s performance. Quytech is a patient and considerate group. I’m very pleased with our experience so far.

Are there any areas they could improve?

No, I can’t think of anything.

Any advice for potential customers?

Clients should make sure everyone involved in their project is clear on each milestone.

BACKGROUND

Introduce your business and what you do there.

I’m the director and owner of SkipnGive. We provide a health application that allows users to donate items to charity.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We needed an external firm to build out our platform. That includes developing mobile apps and designing our website.

SOLUTION

What was the scope of their involvement?

Our internal team worked out the project’s high-level requirements and specific use cases. Once the scope received authorization, we sent it over to Quytech so they could start the development process. In addition to our website, they created our mobile app for both iOS and Android. The app enables users to skip portions of their in-store purchases, and pass those funds to the charities of their choice. Our platform supports and connects 1.2 million charities with a wide range of restaurants. Quytech also integrated the platform with gamification elements to engage users further. For example, karma points are awarded to users based on the number of calories saved via monetary donations.

What is the team composition?

They assigned multiple developers and a project manager to our account. I also speak with the company’s owner on occasion.

How did you come to work with Quytech?

They were recommended to us by a trusted source, so I didn’t have to shop around a lot. They presented an excellent portfolio and offered us a reasonable hourly rate. Hiring them was an easy decision.

How much have you invested with them?

We’ve spent around $160,000 thus far.

What is the status of this engagement?

We started working with them in July 2016. The initial development phase lasted 8–9 months, but the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Quytech’s development efforts have solved a lot of the platform’s low-performance issues. Their hard work and transparent approach alleviates a lot of the anxiety that comes along with building a new platform.

How did Quytech perform from a project management standpoint?

They’re capable of organizing and completing intricate development tasks. We communicate via email, WhatsApp, and Slack. The project manager tracks the hours spent by the developers, so we always know exactly what’s being done.

What did you find most impressive about them?

Their turnaround time is phenomenal. They keep the project moving at a rapid pace and frequently offer new deliverables for feedback.

Are there any areas they could improve?

I’d like to see them expand their team so they can offer full QA services and product testing. However, the vast majority of their tasks were delivered to us in stable condition.

Do you have any advice for potential customers?

I’d recommend Quytech to any firms looking for iOS or Android development. They skillfully provide scalable solutions.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Pagedin, a new company developing a mobile calendar application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

I had the general idea of the app's functionality, but needed help in coding and developing it.

SOLUTION

What was the scope of their involvement?

I developed the idea for a mobile calendar app that would integrate business, social, and personal events in one place, and enable users to share or search for events. I went to Quytech with the idea and they first developed wireframe sketches so that we could finalize the interface design. After approving that, they began to develop a prototype with basic functionalities and design. Through a prototype website and platform they used, I was able to interact with the app and determine if it met all of the requirements. We are currently in the development stage. They are developing a beta version of the app for iOS mobile devices, which users will download, test for bugs, and provide in-depth feedback.

What is the team composition?

They have a team of 4–5 individuals. We also communicate with a dedicated sales consultant on an almost daily basis.

How did you come to work with Quytech?

I was doing online research for developers who were reasonably priced with a good quality of work. Quytech stood out because they had worked on mobile apps that were similar to what I wanted, they were dynamic and responsive, and their portfolio was full of high-quality content that was market viable.

How much have you invested with them?

We’ve spent $20,000–$30,000. Instead of one bulk payment, we pay them dependent on our approval of each milestone.

What is the status of this engagement?

We began working together in March 2018, and the work is still ongoing. We’ve finished the wireframes and prototype, and are currently in the development stage.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Especially since we are still in the development stages of the project, the measure of success is how closely the prototype has met our requirements. I’m very happy with how the app looks and its functionality. We’ve received mostly positive feedback from the people that have interacted with the prototype. Of course, at this stage, everyone has different expectations and opinions, but I’m satisfied with what we have.

How did Quytech perform from a project management standpoint?

They were able to keep me on track and make sure that we stuck to the project deadlines and milestones. We receive almost daily progress updates through WhatsApp and have weekly phone calls to discuss issues or upcoming milestones. They also set up a portal so that we could interact with, and provide feedback on, the prototype.

What did you find most impressive about them?

They are very patient with their clients and are able to see any issues or frustrations as learning opportunities. I am very detail oriented, so there were many times during the prototyping stage where I had very specific directions, but they handled all of my feedback well and delivered the results that I needed. It’s difficult to find developers as dedicated as they are to delivering a perfect product. Most developers will give customers an exact number of samples, and if those don’t match the requirements, it’s more time and money. Quytech quickly amended anything that didn’t meet my expectations.

Are there any areas they could improve?

I had to give them a lot of guidance and feedback during the project. I don’t know if that was a lack of communication at the beginning of the project, or if we were just approaching it from different points of view (entrepreneur versus developer). If it did stem from different points of view, it would have been beneficial for them to explain whether or not something was feasible as I was explaining my vision to them, or as early as possible.

Do you have any advice for potential customers?

My advice would be to have all of the initial planning and design done before engaging Quytech. Having a general idea for their team to develop from will help the project’s efficiency.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder of a startup whose purpose is to develop a messaging and social media application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We needed a company to help with the app development, from developing a plan of action, to design, testing, and launch.

SOLUTION

What was the scope of their involvement?

Before even finalizing the project details, they invested over ten hours with us to identify exactly what our goals were with the app and what we were looking for. They developed a project plan and began developing the mobile app for both iOS and Android mobile devices. Quytech did all of the designing, developing, and testing.

Throughout the project, our idea shifted a few times, from slight pivots to major changes, and they were definitely flexible and patient. We’re currently finalizing the latest features and preparing for launch within a few months.

What is the team composition?

During our initial conversations, we interacted directly with a person on their client relations team to develop our idea. Once we were ready to move forward, we worked with a project manager. He has been our main point of contact, but we understand that he has a team of 4–6 people working behind him (a UX designer, a design manager, two Android developers, and two iOS developers).

How did you come to work with Quytech?

We discovered Quytech through online research for development companies. We interviewed four companies in total from all around the globe but decided on Quytech because they gave us a reasonable estimate and were the most willing to work with us. As a company that was new to the business, we wanted a partner that would be patient with us as we caught up with some of the technical information.

How much have you invested with them?

Our expected spend is around $25,000.

What is the status of this engagement?

Development began around May 2018. We are currently nearing completion, with final testing and plans for launch underway.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the app yet, so we don’t have statistical feedback. However, Quytech has delivered a functioning product that is within our scope of work at a fair price, and we are incredibly pleased.

How did Quytech perform from a project management standpoint?

They are customer service-oriented and were helpful every step of the way. Project management is definitely one of their strengths. We had conference calls through Skype on a weekly basis or more.

They're especially good at setting realistic expectations on the timeline. We’re actually a couple of months early with this project. In spite of some last minute changes that we made, the project is going exactly as it was explained to us from the beginning.

What did you find most impressive about them?

What stands out to me is their project management, customer service, and the trust we built. They’re professional, punctual, open, and transparent. They deliver on their promises and exceed expectations.

Are there any areas they could improve?

Skype occasionally gave us problems. Because we are all in different places around the globe, there was some frustration with the conference call function, so we needed a better solution.

Also, since this was my first time in the development field, I wasn’t sure what to expect, but I was surprised by how many design iterations we had to go through. I would suggest strengthening their design team. That being said, they were patient and open to working with us until we found something that everyone liked.

Do you have any advice for potential customers?

Be open and direct, and try to get them involved as early in the project as possible. I think Quytech is more flexible than a lot of people think, and they're willing to accommodate requests. Don’t hesitate to challenge them and push for new innovative ideas.

BACKGROUND

Introduce your business and what you do there.

Eastman Auto & Power Limited is a manufacturer of batteries and other automotive products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We needed an integrated solution for mapping our entire sales and service department. We needed a system that would track batteries’ lifecycle from the manufacturer, to our warehouse, to dealers, and to the end consumer. When batteries are sent in for servicing, we have more information about them.

We also wanted to track sales. We needed mobile apps for field salespeople who couldn’t access desktop or laptop computers. We wanted to track where each salesperson was working, which partner locations they had visited, and which orders they had received. Those orders would be sent to our system and integrated into our ERP.

SOLUTION

What was the scope of their involvement?

We don’t have a fixed process, so we’ve made some changes to the scope. We needed a technical company that could adjust the application. Quytech has been highly capable of this.

Our organization uses Tally ERP. Building any application or platform on this system is very complicated. We also required integrations with wireless and mobile applications. They have done it seamlessly.

Most of our users only use the Android application, but the management section was also built on iOS.

What is the team composition?

We have been working with two dedicated project managers on their side. I don’t know exactly how many resources they used for our project.

There are 6-8 people working on our project, but we haven’t tracked them closely. They set a deadline.

How did you come to work with Quytech?

We looked for a vendor that had worked on applications like the one we wanted to build. Quytech showed us a demo of a similar application they had built for another large Indian company. The scope of that work was very similar to ours. I contacted 3-4 of their clients, who were very satisfied.

Quytech was formed only six years ago, so they could still be considered a startup. They were eager to work with us. Our management wanted to give the project to a younger company that could focus more on our work.

How much have you invested with them?

We have invested 40-50 lakh Indian rupees ($60,000–$75,000 USD).

What is the status of this engagement?

We started working with Quytech in January 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have not tracked metrics for the platform, but we have seen an improvement in the performance of our sales and marketing team. Our service operations are smoother. We currently provide services directly to end-users; in the past, we could only offer support through channel partners. Users can contact us directly through the application. Our entire service cycle can be managed through the application.

We haven’t tracked the application’s download count because is meant for our sales force. We had some initial issues because too many people were using the application at once. They changed the server configuration to resolve the issue.

How did Quytech perform from a project management standpoint?

I would give them an 8.5/10. Their project managers and tech team visit our office to resolve issues.

What did you find most impressive about them?

They supported us very well whenever we faced a challenge. When we gave them a change request, they were willing to fulfill it without any hesitations. Few software companies will actually agree to make any changes.

Are there any areas they could improve?

They need to improve their deadline estimations.

Do you have any advice for future clients of theirs?

I would recommend their team for any kind of work, especially mobility and app-based solutions. Quytech is very good at understanding different processes and designing implementations. Clients in the manufacturing sector can use their services for any application.

BACKGROUND

Introduce your business and what you do there.

Our company manufacturers generators, water pumps, brush cutters, and other power products. I work in the marketing department to look after the product planning and the business development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We had demo men who demonstrated our products to potential customers, and we wanted to track them and give them a mobile app to operate more efficiently in the field.

SOLUTION

What was the scope of their involvement?

Quytech delivered a neat mobile app for the demo men, which grabs the data about the presentation in order to analyze it at the head office. We also wanted the mobile app to be a tool to put in some computation analysis and product recommenders. It was a sales tool as well as a data collection medium. It’s a web app, as well as Android, because the demo men carry Android tablets.

What is the team composition?

We were given 1-2 points of contact that we talked to regularly about the results.

How did you come to work with Quytech?

We heard about them from another company. We were looking at two other firms, but Quytech did better on the QCDMS [quality, cost, delivery, morale, safety]. They had worked in the same field, they had a good reputation, and their cost was competitive and cheaper than the other two companies.

How much have you invested with them?

We spent $1,000,000 Indian rupee [US$15,620].

What is the status of this engagement?

We started working together in April of this year until October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Quytech delivered what we asked them. The work is good, and we’ve received fewer complaints or requests for changes from the users.

How did Quytech perform from a project management standpoint?

The communication and the response from their side was quick. We didn’t have to work hard to make our point or scope clear, and they delivered on time. We used Skype, phone, email, and mostly in-person visits to communicate.

What did you find most impressive about them?

They’re better than other companies out there, and their communication is smooth and easy. They make life easy, and I don’t have to stress about the projects they work on.

Are there any areas they could improve?

I don’t have any complaints.

Do you have any advice for future clients of theirs?

Negotiate the price. They work well, the owner is fabulous, and you’ll enjoy being partners.

BACKGROUND

Introduce your business and what you do there.

The company is a pharmaceutical company. I was a PR architect. I was also handling all the technology for the implementation as a solutions architect.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We were looking for a vendor to develop a HIPAA compliant mobile app for an outreach exercise option for our patients.

SOLUTION

What was the scope of their involvement?

The app would help our company communicate better with patients while being HIPAA compliant at the same time. The app would also provide convenience to the patient to get in touch with our company and have access to the most common concerns they have. They could also reorder their diabetes testing supplies.

They developed the complete app in both iOS and Android native apps.

What is the team dynamic?

I was corresponding with two people. The integration with our team was smooth.

How did you come to work with Quytech?

When we were looking for a vendor, we weren’t sure what the scale of the app would be. Most other companies we got a quote from were quoting outrageous amounts - our company wasn’t ready to spend that on a pilot project. Quytech came up with a good prototype and their quote was reasonable. As we continued working with them, we realized we didn’t have to switch to a bigger company.

How much have you invested with them?

Their quote was reasonable.

What is the status of this engagement?

We started working with them in February or March 2016, and we completed the project in October 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There was a survey with our patients and most of them liked the app. They were able to do a lot of things with it. There had been a communication issue, but that was solved. The app looked aesthetically pleasing. We gave them another app project because we liked their work.

How did Quytech perform from a project management standpoint?

I was speaking with them twice a week mostly using Zoom. There were no language barriers. The team was flexible in speaking over the phone during times that worked for us. That helped because when we gave our suggestions or had bug fixes, we had a better turnaround time. By the time we came back to work the next day, most of the changes were made.

What did you find most impressive about them?

They took a lot of time to understand our business process. Their follow through was pretty good because there were a lot of changes. We never heard them complain about that. Many times we went outside our scope, but they were very accommodating. That was different than other companies we were trying to work with. It was intimidating for us to spend a couple of thousand dollars on our test project which we didn’t know if we would launch or not.

Are there any areas they could improve?

They satisfied our requirements. I don’t have any suggestions for them to improve. We were the ones slowing the project down because of all the changes we made. They were on schedule and their follow-up process was good.

Do you have any advice for potential clients?

I would advise other healthcare companies to know what the compliance should be. We didn’t know when we started what customer information should be disclosed and what security measures should be taken. They have been through the process which was one of the most important things for a healthcare organization. Companies are able to get themselves out on an app in a more affordable manner with Quytech. That’s the most important because not all smaller healthcare organizations can afford everything, because of the limited number of technical resources on their side.

I found Quytech very trustworthy and gave advice at an appropriate level of what we would need. They were up-to-date and advised us on how to make it easier and save money at the same time. If someone wants an affordable and good solution, I would say Quytech is a good option.