Quytech

BACKGROUND

Please describe your company and your position there.

We provide Internet solutions for B2B and an online Part Search

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Quytech?

To provide an AI solution that identifies Manufacturers names from part no's. The solution should go out and scrape the full Manufacturers name.

What were your goals for this project?

To receive the completed software package with all scraping URLs intact. They did not complete the project and after repeated requests, we're not getting a response. Are they out of business?

SOLUTION

How did you select this vendor?

From an online search using Google.

Describe the project and the services they provided in detail.

The project required that they identify a Manufacturer's name using 3 or more characters along with a part number. And, return the full Manufacturers name after scraping 8 specified URLs. They've completed 70% of the required solution. They promised to complete the project but stopped responding in December 2019.

What was the team composition?

They had a team of 8-10 individuals involved. Including an Admin, coordinator and, Python developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The fact that they didn't provide the final round of code hurt our business. We were expecting to launch this solution in December 2019. We're left with code that doesn't work properly and it has only 3 of the required 8 URLs that we provided for scraping.

How was project management arranged and how effective was it?

They had the proper individuals involved at the beginning of the project. They showed plenty of enthusiasm and excitement. We received examples of their progress and responded with further instructions and corrections. When they ran into a snag with the scraping of the sites we provided they slowed down responding to us. And finally, they stopped responding completely. Are they out of business?

What did you find most impressive about this company?

Their profile and client base.

Are there any areas for improvement?

Reciprocation and receiving an adequate response. We've left many messages in their Basecamp with no reply. They accepted our terms and we signed an agreement. They failed to complete their end of our agreement. This is not acceptable This is why I ask if they're still in business.

UPDATED REVIEW

This review was updated by the client on February 5, 2020. The original star ratings were: Overall - .5, Quality - .5, Schedule - 1, Cost - .5, NPS - 1. New content is below.

BACKGROUND

Introduce your business and what you do there.

Mectronic.net, Inc – Was incorporated in 1998. We provide B2B inventory solutions for Fortune 1000 Companies World Wide. Our solutions include search portals, Parametric Configurators, Cross-Reference solutions, Shopping Carts and selective SEO solutions specifically on Google.

We also provide an Online Part Search that features inventory from over 500 Distributors World Wide with approximately 1/3 billion parts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We hired them to provide an AI solution that identifies manufacturers' names from part numbers. The solution should go out and scrape the full manufacturer's name.

SOLUTION

What was the scope of their involvement?

Our goal was to receive a completed AI package software that we can upload to our server.

What is the team dynamic?

They primarily provide mobile and web software solutions.

How did you come to work with Quytech?

We found them from online searches on Google.

How much have you invested with them?

We’ve invested $5400. There is a balance due, and they’re satisfied with waiving any additional fees.

What is the status of this engagement?

They have followed up with proper responses. We are satisfied with the results and would like to provide at least a 4-star review

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

Our main contact was involved in an accident and was in the hospital. This is why he was unable to respond. Once we learned this we were able to continue working with them.

How did Quytech address the challenges that arose?

They stepped up, and we’re now satisfied with the results.

Describe the impact this engagement has had on your business.

This was a matter of miscommunication. Nobody is at fault.

How was project management handled?

As stated above, they stepped up and issues were resolved.

Is there anything that the vendor did well or that you would consider a strength?

They completed the initial AI solution.
 
In what specific areas can they improve?

There are no suggestions required here. 
 
What advice do you have for clients with similar needs to yours?

I'd suggest being patient when dealing with 3rd party solution providers.

BACKGROUND

Please describe your company and your position there. 

I’m the CEO of an IT services company. We provide project management services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire this vendor? 

We needed help with developing training simulations for corporate clients.
 
What were your goals for this project? 

To create a 3D game with a web panel for users’ data analysis.

SOLUTION

How did you select this vendor? 

We found Quytech through a background check and a visit to their portfolio.
 
Can you go into detail about the services they provided and the scope of the project? 

The project involved Unity development, C# scripting, PHP development, and finite state machines.
 
What was the team composition? 

We worked with two software engineers and a sales/support person.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business? 

By developing a great workflow on Quytech’s side, we improved on our delivery times compared to the original schedule. We also enhanced our net margin by using fewer resources than expected.
 
How was project management arranged and how effective was it? Did you use any specific project management tools? 

We managed the project through Basecamp 3, which allowed for easy information distribution.
 
What did you find most impressive about this company? 

Their optimized workflows and diligent support stood out most to us.
 
Are there any areas where they could improve? 

There’s always room for improvement, but I can’t think of anything at this point.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a VR and AR solution provider for organizations. We support organizations in getting the right content and hardware and software to effectively make use of the possibilities of VR and AR.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Quytech?

We were looking for a company that could provide us with high-end VR and AR content in bulk for a good price.

What were your goals for this project?

We wanted to establish an efficient business relationship to quickly deliver high-quality and correctly formatted content to our clients.

SOLUTION

How did you select this vendor?

We held conference calls with several companies to get an idea of their capabilities. Afterward, we received several proposals from each of them. Based on this, we chose to go forward with Quytech. They have the people in-house to deliver the content that we need.

Describe the project and the services they provided in detail.

Quytech has been providing us with VR and AR software and 3D content. We provided them with some technical requirements and they delivered the files that we required exactly as desired. If we needed other formats or files, later on, they responded quickly and delivered the files to us.

What was the team composition?

We have a stable project manager that we are in contact with on a regular basis. Also, we have a contact at the development department who is in direct contact with the developers that work on the applications and content.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their assistance has allowed us to promise high-quality VR and AR content to our customers at a good rate. This has helped us to attract many customers and has led to the emergence of a few large projects.

How was project management arranged and how effective was it?

Their project management is very impressive. Their response time is excellent and they deliver results quickly. We used Skype and Asana.

What did you find most impressive about this company?

The high-quality work that they deliver and excellent communication have made a difference. They go one step further than just answering our questions—they actively participate in our business and take useful initiatives.

Are there any areas for improvement?

No, we’re very satisfied.

BACKGROUND

Introduce your business and what you do there.

We are an imaging software provider. Our main focus is to provide augmented reality and other technologies to plastic surgeons to show patients post-surgical results. Our solutions allow surgeons to have a visual conversation during consultations. During simulations, the patient wears a band with a target. The target syncs with the application and superimposes a simulated model over the patient's body. I'm the director of operations and sales. I'm in charge of most of our technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We needed help expanding our offerings and adding functionality.

SOLUTION

What was the scope of their involvement?

We've presented some revolutionary ideas to them. They deliver every time we ask them to add a feature or a component. They go beyond our original requests, and act as a technical advisory body. The app started as a mobile application for iPad. With their help, we converted that tablet application onto computers. They built a web app for us, as well as an Android and iPhone platform for a sister app we provide.

What is the team composition?

We communicate with eight to ten team members. They have resources with various specialties. When we request something new, they deliver. They do a lot of research and development with us as well.

How did you come to work with Quytech?

Our CEO found them. I'm not sure of his process, but we did consider five or six organizations. We felt most comfortable with Quytech, specifically with our main point of contact there.

How much have you invested with them?

We've spent $75,000-$100,000 on this project.

What is the status of this engagement?

The project began in September 2017, and they delivered initial versions within six to eight weeks. Our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've delivered on every requirement. We've asked them to tackle difficult tasks, but there is nothing they can't do. We heavily rely on them as a technical advisor, and they keep our expectations realistic. Users are very satisfied with the changes. The growth from the alpha versions to today is really impressive.

How did Quytech perform from a project management standpoint?

They're fantastic project managers. Depending on the project and the timeline, we have normal weekly meetings. We also get updates from them based on milestones. At peak, we speak at least once a day. They're very responsive.

What did you find most impressive about them?

We trust them. Some of our ideas feel crazy, but they deliver on even our wildest requests. The experience is favorable and positive, especially compared to other organizations we’ve worked with. They're the best agency we've found, and our relationship with them is longer than with any other company.

Are there any areas they could improve?

I can't think of anything they could do to improve. They coordinate with us, and attend electronic meetings at any time of the day, even early in the morning or late at night in their time zone.

Do you have any advice for potential customers?

Lean on them. This kind of relationship comes with unknown factors, but they make the process smooth and comfortable.

BACKGROUND

Introduce your business and what you do there.

I’m a program manager of a startup company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We needed a company to develop our iOS and Android food truck application.

SOLUTION

What was the scope of their involvement?

They developed our applications for iOS and Android. We had some very specific functionalities that we had them develop. For example, I asked them to convert the mobile version into an iPad version and they did a good job of that. The app is for customers to place orders for the food trucks of food vendors, with a GPS that tracks their location. We’ve had two releases and we’re close to the third release. They’re able to easily understand what needs to be done, and in areas where there’s something new, they come up with solutions.

What is the team composition?

There was an iOS developer, a project manager, and a delivering manager.

How did you come to work with Quytech?

They had better tech quality than other vendors that we looked at.

What is the status of this engagement?

We started working together in October 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve only had one or two calls saying that something isn’t working with the app. Overall, we’ve had good feedback on their work.

How did Quytech perform from a project management standpoint?

Working with them is very smooth, and we’ve had no issues. Communication is strong and they respond immediately. We worked in an agile process and had regular sprint planning and review, as well as daily scrum meetings where we reviewed who needs to do what. They’re proactive and use their own internal project management tool that we have access to, so we gave them the freedom on what needs to be done. We don’t micromanage.

What did you find most impressive about them?

The technical services they provide are good.

Are there any areas they could improve?

Every company has areas they can improve.

Do you have any advice for potential customers?

Give them the freedom to do what they want and don’t try to micromanage. When we give them responsibility, they do what we need properly.

BACKGROUND

Please describe your company and your position there.

ExxonMobil is an American multinational oil and gas corporation. I’m an IT project manager for the Fuels, Lubricant and Chemical Department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Quytech? 

We hired Quytech to develop a proof of concept (POC) for a brand verification app that would automate the current retail signage board, check for brand compliance, and improve efficiency. 

What were your goals for this project?

We wanted a POC for our app to ensure that it would be functional and generate value and efficiency.

SOLUTION

How did you select this vendor? 

We selected Quytech through a bidding process. This involved reaching out to a couple of vendors and assessing their technical capabilities as well as their commercial quote. Quytech had the best technical and commercial scores, so they won out. 

Describe the project and the services they provided in detail.

We shared the scope of work (SOW), which included the detailed functionalities, technical specifications, acceptance criteria, and the timeline requirement. They created the POC based on that. 

What was the team composition?

They provided a dedicated project manager and an account manager, though there may have been more resources working in the background.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business? 

As the project was to deliver a POC, we haven’t commercialized the product yet, so there’s currently no concrete generated value. However, based on stakeholder feedback, the concept shows promising benefits, and we’re looking to potentially proceed to the next stage. 

How was project management arranged and how effective was it?

Overall, the collaboration was effective. We scheduled regular status update meetings to align on the progress, and there was no language barrier since both sides spoke English. 

What did you find most impressive about this company?

They were agile in development and had great customer service.

Are there any areas for improvement?

They could have provided a better estimate of their efforts before initiating the project.

BACKGROUND

Introduce your business and what you do there.

I’m a consultant at Digital Den Consulting. As a master contractor, I manage a team of subcontractors. We work with a number of other companies that build apps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

I needed to develop an app. I have some creative resources that can provide support, but they don’t have the technical skills to actually build the solution.

SOLUTION

What was the scope of their involvement?

We’ve worked with Quytech on multiple app development projects. Each of them varies in scope, depending on the number of moving pieces. Some projects require extensive design work while others only need a basic frame for the app and a few API connections.

For one specific initiative, Quytech helped us integrate a third-party chat provider called PubNub to facilitate in-app group chats. The functionality allows users to create groups and manage specific chatrooms. They used a React Native framework to build iOS and Android versions. We’re currently working on a project, but we’ve taken a small break. I needed to take time off for a scheduled surgery, but we plan to pick up again soon.

What is the team composition?

I worked with Siddharth (Director Services Division, Quytech) to set up our engagement. For the rest of the work, they assigned a backend developer, two frontend developers, and two QA resources.

How did you come to work with Quytech?

I did quite a bit of research before I came across Quytech. I chose to work with them for their extensive experience working with React Native and reputation in the market of Indian app developers.

How much have you invested with them?

So far, we’ve spent between $60,000–$80,000.

What is the status of this engagement?

We started working together in September 2017, and it’s an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Having worked with several offshore companies, I think Quytech is a top-notch agency. We’ve had a great experience with them so far. They move very quickly, completing a sizeable amount of work each week. They’re also very good about checking their work. They implemented QA testing from the start. Their deliveries are consistently high-quality, which has been great for our business. We only fell behind on a few occasions because specific challenges required more research.

How did Quytech perform from a project management standpoint?

Overall, they’re excellent. We have daily stand-up meetings and additional scheduled calls, and the Quytech team always comes prepared. They’re prompt, timely, and communicative. We use Skype and a few other project management tools to track our progress. They’re efficient across all channels.

What did you find most impressive about them?

Siddharth is exceptional. Working with them has been a real pleasure. His technical and leadership skills improve his entire team’s performance. Quytech is a patient and considerate group. I’m very pleased with our experience so far.

Are there any areas they could improve?

No, I can’t think of anything.

Any advice for potential customers?

Clients should make sure everyone involved in their project is clear on each milestone.

BACKGROUND

Introduce your business and what you do there.

I’m the director and owner of SkipnGive. We provide a health application that allows users to donate items to charity.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We needed an external firm to build out our platform. That includes developing mobile apps and designing our website.

SOLUTION

What was the scope of their involvement?

Our internal team worked out the project’s high-level requirements and specific use cases. Once the scope received authorization, we sent it over to Quytech so they could start the development process. In addition to our website, they created our mobile app for both iOS and Android. The app enables users to skip portions of their in-store purchases, and pass those funds to the charities of their choice. Our platform supports and connects 1.2 million charities with a wide range of restaurants. Quytech also integrated the platform with gamification elements to engage users further. For example, karma points are awarded to users based on the number of calories saved via monetary donations.

What is the team composition?

They assigned multiple developers and a project manager to our account. I also speak with the company’s owner on occasion.

How did you come to work with Quytech?

They were recommended to us by a trusted source, so I didn’t have to shop around a lot. They presented an excellent portfolio and offered us a reasonable hourly rate. Hiring them was an easy decision.

How much have you invested with them?

We’ve spent around $160,000 thus far.

What is the status of this engagement?

We started working with them in July 2016. The initial development phase lasted 8–9 months, but the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Quytech’s development efforts have solved a lot of the platform’s low-performance issues. Their hard work and transparent approach alleviates a lot of the anxiety that comes along with building a new platform.

How did Quytech perform from a project management standpoint?

They’re capable of organizing and completing intricate development tasks. We communicate via email, WhatsApp, and Slack. The project manager tracks the hours spent by the developers, so we always know exactly what’s being done.

What did you find most impressive about them?

Their turnaround time is phenomenal. They keep the project moving at a rapid pace and frequently offer new deliverables for feedback.

Are there any areas they could improve?

I’d like to see them expand their team so they can offer full QA services and product testing. However, the vast majority of their tasks were delivered to us in stable condition.

Do you have any advice for potential customers?

I’d recommend Quytech to any firms looking for iOS or Android development. They skillfully provide scalable solutions.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Pagedin, a new company developing a mobile calendar application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

I had the general idea of the app's functionality, but needed help in coding and developing it.

SOLUTION

What was the scope of their involvement?

I developed the idea for a mobile calendar app that would integrate business, social, and personal events in one place, and enable users to share or search for events. I went to Quytech with the idea and they first developed wireframe sketches so that we could finalize the interface design. After approving that, they began to develop a prototype with basic functionalities and design. Through a prototype website and platform they used, I was able to interact with the app and determine if it met all of the requirements. We are currently in the development stage. They are developing a beta version of the app for iOS mobile devices, which users will download, test for bugs, and provide in-depth feedback.

What is the team composition?

They have a team of 4–5 individuals. We also communicate with a dedicated sales consultant on an almost daily basis.

How did you come to work with Quytech?

I was doing online research for developers who were reasonably priced with a good quality of work. Quytech stood out because they had worked on mobile apps that were similar to what I wanted, they were dynamic and responsive, and their portfolio was full of high-quality content that was market viable.

How much have you invested with them?

We’ve spent $20,000–$30,000. Instead of one bulk payment, we pay them dependent on our approval of each milestone.

What is the status of this engagement?

We began working together in March 2018, and the work is still ongoing. We’ve finished the wireframes and prototype, and are currently in the development stage.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Especially since we are still in the development stages of the project, the measure of success is how closely the prototype has met our requirements. I’m very happy with how the app looks and its functionality. We’ve received mostly positive feedback from the people that have interacted with the prototype. Of course, at this stage, everyone has different expectations and opinions, but I’m satisfied with what we have.

How did Quytech perform from a project management standpoint?

They were able to keep me on track and make sure that we stuck to the project deadlines and milestones. We receive almost daily progress updates through WhatsApp and have weekly phone calls to discuss issues or upcoming milestones. They also set up a portal so that we could interact with, and provide feedback on, the prototype.

What did you find most impressive about them?

They are very patient with their clients and are able to see any issues or frustrations as learning opportunities. I am very detail oriented, so there were many times during the prototyping stage where I had very specific directions, but they handled all of my feedback well and delivered the results that I needed. It’s difficult to find developers as dedicated as they are to delivering a perfect product. Most developers will give customers an exact number of samples, and if those don’t match the requirements, it’s more time and money. Quytech quickly amended anything that didn’t meet my expectations.

Are there any areas they could improve?

I had to give them a lot of guidance and feedback during the project. I don’t know if that was a lack of communication at the beginning of the project, or if we were just approaching it from different points of view (entrepreneur versus developer). If it did stem from different points of view, it would have been beneficial for them to explain whether or not something was feasible as I was explaining my vision to them, or as early as possible.

Do you have any advice for potential customers?

My advice would be to have all of the initial planning and design done before engaging Quytech. Having a general idea for their team to develop from will help the project’s efficiency.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder of a startup whose purpose is to develop a messaging and social media application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quytech?

We needed a company to help with the app development, from developing a plan of action, to design, testing, and launch.

SOLUTION

What was the scope of their involvement?

Before even finalizing the project details, they invested over ten hours with us to identify exactly what our goals were with the app and what we were looking for. They developed a project plan and began developing the mobile app for both iOS and Android mobile devices. Quytech did all of the designing, developing, and testing.

Throughout the project, our idea shifted a few times, from slight pivots to major changes, and they were definitely flexible and patient. We’re currently finalizing the latest features and preparing for launch within a few months.

What is the team composition?

During our initial conversations, we interacted directly with a person on their client relations team to develop our idea. Once we were ready to move forward, we worked with a project manager. He has been our main point of contact, but we understand that he has a team of 4–6 people working behind him (a UX designer, a design manager, two Android developers, and two iOS developers).

How did you come to work with Quytech?

We discovered Quytech through online research for development companies. We interviewed four companies in total from all around the globe but decided on Quytech because they gave us a reasonable estimate and were the most willing to work with us. As a company that was new to the business, we wanted a partner that would be patient with us as we caught up with some of the technical information.

How much have you invested with them?

Our expected spend is around $25,000.

What is the status of this engagement?

Development began around May 2018. We are currently nearing completion, with final testing and plans for launch underway.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the app yet, so we don’t have statistical feedback. However, Quytech has delivered a functioning product that is within our scope of work at a fair price, and we are incredibly pleased.

How did Quytech perform from a project management standpoint?

They are customer service-oriented and were helpful every step of the way. Project management is definitely one of their strengths. We had conference calls through Skype on a weekly basis or more.

They're especially good at setting realistic expectations on the timeline. We’re actually a couple of months early with this project. In spite of some last minute changes that we made, the project is going exactly as it was explained to us from the beginning.

What did you find most impressive about them?

What stands out to me is their project management, customer service, and the trust we built. They’re professional, punctual, open, and transparent. They deliver on their promises and exceed expectations.

Are there any areas they could improve?

Skype occasionally gave us problems. Because we are all in different places around the globe, there was some frustration with the conference call function, so we needed a better solution.

Also, since this was my first time in the development field, I wasn’t sure what to expect, but I was surprised by how many design iterations we had to go through. I would suggest strengthening their design team. That being said, they were patient and open to working with us until we found something that everyone liked.

Do you have any advice for potential customers?

Be open and direct, and try to get them involved as early in the project as possible. I think Quytech is more flexible than a lot of people think, and they're willing to accommodate requests. Don’t hesitate to challenge them and push for new innovative ideas.