Quality Professionals

BACKGROUND

Please describe your company and position.

I am the Senior SDET of PlexTrac

Describe what your company does in a single sentence.

Software as a service to help cyber security professionals organize, prioritize, and present actionable insights for their clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Professionals to accomplish?

• Write automated tests that we didn't have time to do ourselves

SOLUTION

How did you find Quality Professionals?

• Online Search
• Referral

Why did you select Quality Professionals over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Quality Professionals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a list of over 200 tests that we were performing manually each month to ensure the quality of our software. Our plan negotiated with Quality Professionals included 150 automated tests. They did the work of taking our list of 200 manual tests, then creating a list of automated tests that would cover such. It then fell to me to go through this list and cut things down to the requisite 150. Quality Professionals then wrote those automated tests over the course of 4 months.

During this time and going forward, Quality Professionals runs the entire suite of automated tests against a deployed instance of Plextrac. If any tests fail, they investigate to see if the test needs to be fixed to accomodate small changes the occurred in Plextrac. But if they determine that their tests found an actual bug, then they report such to me and my team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quality Professionals managed to convert our entire list of manual testing while staying in the test budget we were given by management.

Every week, the tests get ran, and Quality Professionals finds bugs that have occurred that wouldn't otherwise be caught.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They held biweekly meetings with us to check in on any questions we might have. But they also had an open slack channel where we always got answers within an hour if we ever asked anything.

Everything that's been promised within the specified time frame is delivered on time.

What was your primary form of communication with Quality Professionals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The one thing that sold us on them compared to every other company we looked at was the ability to have control of the tests that were written if we ever decide to part ways.

But on top of that, the idea that they maintain the tests instead of just writing and running them was a must for our decision.

Are there any areas for improvement or something Quality Professionals could have done differently?

Technically, no.

What’s considered a “test” that gets charged for is smaller than what I would normally intuit. This is something I expected coming into this service. And ultimately, I understand the approach from their perspective. Nonetheless, I’m occasionally taken aback when I pitch something as three or four tests. But then they come back and say, “No, we need to break this up into ten tests”.

BACKGROUND

Please describe your company and position.

 I am the Manager of an HR and payroll company.

Describe what your company does in a single sentence.

A cloud-based HR and payroll platform that helps organizations in Saudi Arabia manage employees, compliance, and workforce operations efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Professionals to accomplish?

• We hired Q-Pros to conduct comprehensive application testing to ensure the stability, accuracy, and usability of HR and payroll platform ahead of key releases.

SOLUTION

How did you find Quality Professionals?

Referral

Why did you select Quality Professionals over others?

Referred to me

How many teammates from Quality Professionals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Q-Pros performed end-to-end testing across multiple modules of the platform, including core HR, payroll workflows, and employee self-service features. Their scope covered functional validation, regression testing, and usability checks across different user roles. Deliverables included detailed test cases, defect reports with clear prioritization, and validation summaries that supported confident production releases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement led to a noticeable reduction in critical defects, improved platform stability, and smoother payroll and HR workflows. Post-release issues and support tickets were significantly reduced.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Q-Pros demonstrated strong project management, aligning well with our sprint cycles and delivery timelines. While some feedback cycles required extra time due to the depth of testing, they were always responsive and came back with well-thought-out solutions.

What was your primary form of communication with Quality Professionals?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to understand real HR and payroll use cases and test the platform from an end-user perspective, not just a technical one.

Are there any areas for improvement or something Quality Professionals could have done differently?

Nothing significant. In fact, the team often worked extended hours toward the end of the project to meet tight release deadlines, which reflected their commitment and professionalism.

BACKGROUND

Please describe your company and position.

 I am the CEO of a marketing company 

Describe what your company does in a single sentence.

A strategic marketing and digital execution agency specializing in retail brand growth, performance systems, and digital experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Professionals to accomplish?

• Handle all QA and testing for our digital deliverables.
• Ensure our website, funnels, campaign platforms, and client-facing systems are error-free.

SOLUTION

How did you find Quality Professionals?

Online Search

Why did you select Quality Professionals over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Quality Professionals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Q-Pros supported us across multiple digital projects by providing end-to-end QA on everything we build, websites, landing pages, automations, campaign funnels, and client platforms. Their team ensured every deliverable was:

• bug-free
• fast
• secure
• reliable across all devices and browsers

This significantly elevated the quality of the work we provide to clients and reduced the number of revisions, issues, and post-launch fixes.

They helped us by:

• conducting full QA reviews on each build
• testing campaigns before launch to prevent failures
• validating complex automations and integrations
• ensuring every user experience was flawless
  
  Their work protected our reputation and improved our internal efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw earlier defect detection, smoother UAT cycles, and more stable performance during high-traffic campaigns. Their automation reduced the time required for regression testing in future releases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Q-Pros’ project management was professional and reliable. They delivered work on schedule and kept us informed with regular checkpoints and clear status updates. Communication was prompt and structured, virtual meetings and progress reports ensured alignment against milestones, while their team reacted quickly to changing priorities or issues. They proactively flagged risks, proposed practical fixes, and adjusted resourcing when needed. 

What was your primary form of communication with Quality Professionals?

Virtual Meeting

What did you find most impressive or unique about this company?

Their proactive mindset and willingness to suggest improvements, not just execute tasks.

Are there any areas for improvement or something Quality Professionals could have done differently?

I changed my mind a few times on certain things, which caused delays of course, but they adapted quickly and delivered excellent work.

BACKGROUND

Please describe your company and position.

I am the VP of CYDEF

Describe what your company does in a single sentence.

Your EDR is doing exactly what it was designed to do blocking known threats at scale. And threats are still getting through. Zero-day exploits exist before signatures. Living Off The Land attacks weaponize your trusted tools. Credential-based lateral movement looks like legitimate admin work. Insider threats have authorized access. This isn't failure. It's the detection gap automation can't close.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Professionals to accomplish?

• We needed some help and expertise to develop full integration and regression test coverage for our platform and then to have these test plans integrated into our automated DevOps pipelines.

SOLUTION

How did you find Quality Professionals?

• Online Search
• Clutch Site

Why did you select Quality Professionals over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Quality Professionals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project began by breaking down our system into modular components and writing manual test cases to cover all the use cases. Next we began automating the finished test cases. At present we are still developing and creating new content. We are also in the process of integrating finished automated regression and integration test cases into our DevOps Pipelines. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

To date, Quality Professionals has helped us create hundreds of test cases and are fully integrated into our build and release process. We are using them as members of our development team and not as fixed project start-stop resources. 

What was your primary form of communication with Quality Professionals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company is efficient and understands its core business value. They've delivered what they've promised and have been excellent to work with.

Are there any areas for improvement or something Quality Professionals could have done differently?

I can say that there is nothing I would change. 

BACKGROUND

Please describe your company and position.

I am the Director of Engineering of Lumata Health

Describe what your company does in a single sentence.

At Lumata, we believe that proactive management of eye health is more important than ever. Our team transforms lives by preventing vision loss from chronic eye conditions like glaucoma, diabetic retinopathy, and macular degeneration. Our unique and innovative ophthalmology care management platform addresses complex barriers to treatment adherence, ensuring better clinical outcomes for thousands of patients and we’re just getting started.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Professionals to accomplish?

• Develop a robust automated test suite

SOLUTION

How did you find Quality Professionals?

Referral

Why did you select Quality Professionals over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Quality Professionals were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were provided with a robust test suite using NodeJS of 120+ automated unit and integration tests. The application was built on Playwright.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of test delivered stack of lines with architecture unit tests are independent and can be run out of sequence in any order full and end automation with no human interaction required for testing good clean code well organized, and well designed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This project involved relatively light project management overhead as Alexander the person assigned to the work was predominantly, self managing and very capable. He was able to work in an autonomous fashion.

What was your primary form of communication with Quality Professionals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I really appreciated working with Quality Professionals. One of the standout aspects was their commitment to using non-proprietary software, allowing us to retain the results of their excellent work. They also brought highly talented professionals to the table. From the moment I met Alexander, I had no doubt he was the right person for the job capable, skilled, and dedicated. The team was highly professional, delivering exactly what they promised at a very reasonable rate. Their work was impressive, and I would gladly collaborate with them again.

Are there any areas for improvement or something Quality Professionals could have done differently?

I would have want more time, but unfortunately we have a fixed budget for the project.

BACKGROUND

Please describe your company and position.

I am the Head of Development of South East London Integrated Care System

Describe what your company does in a single sentence.

We are a partnership that brings together the organisations responsible for health and care services in south east London, to make the greatest possible contribution to the health and wellbeing of people living in our six boroughs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Professionals to accomplish?

• Provide a Quality Assurance function across the technical part of our service.

SOLUTION

How did you find Quality Professionals?

Online Search

Why did you select Quality Professionals over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Quality Professionals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To provide a high quality QA function for our development team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We asked the QA team to iterate our workflows and processes to enable faster testing but still guarantee good quality releases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their QA team made an instant impact, they quickly integrated into the development team and its culture, and earned the team's confidence. They are forward about suggesting constructive changes to current processes but also take feedback on their own work in the right way

What was your primary form of communication with Quality Professionals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They go above and beyond. External partners often do enough to get the job done, but the team works with our internal teams to push forward and improve.

Are there any areas for improvement or something Quality Professionals could have done differently?

To be honest, nothing worth mentioning here.

BACKGROUND

Please describe your company and position.

 I am the App developer of a weather forecast company.

Describe what your company does in a single sentence.

AW provides accurate, localized weather forecasts and climate insights for users across the Middle East and North Africa.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Professionals to accomplish?

• We engaged Q-Pros to ensure the reliability, accuracy, and performance of our weather forecast platform by identifying bugs, usability issues, and system inconsistencies before public release.

SOLUTION

How did you find Quality Professionals?

Online Search

Why did you select Quality Professionals over others?

• High ratings
• strong reputation

How many teammates from Quality Professionals were assigned to this project?

4-6

Describe the scope of work in detail. Please include a summary of key deliverables.

Q-Pros conducted comprehensive application testing across key weather forecast pages, including the Amman forecast. Their scope included functional testing, usability validation, and performance checks to ensure accurate data display, smooth navigation, and a seamless user experience across devices. Key deliverables included detailed test reports, defect logs, and actionable recommendations that helped us improve platform stability and user confidence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in improved platform stability, a noticeable reduction in reported issues, and enhanced usability across key forecast pages. Post-testing releases showed smoother performance and fewer user complaints.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project resulted in improved platform stability, a noticeable reduction in reported issues, and enhanced usability across key forecast pages. Post-testing releases showed smoother performance and fewer user complaints.

What was your primary form of communication with Quality Professionals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and genuine understanding of how real users interact with digital weather services. Q-Pros didn’t just test functionality, they tested experience.

Are there any areas for improvement or something Quality Professionals could have done differently?

Nothing significant. In fact, the team often went beyond the original scope and worked additional hours to meet our tight deadlines, which we appreciated.

BACKGROUND

Please describe your company and position.

I am the Head of System and Innovation of Paxster AS

Describe what your company does in a single sentence.

At Paxster, we're not just coming along for the ride. Developing smarter products and services that increase your productivity while reducing your environmental impact lies at the heart of what we do. ​ Paxster has become a well-known brand within the last-mile sector, with approximately 3000 vehicles delivered across Europe and New Zealand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Professionals to accomplish?

• Our primary focus is the expansion and hardening of the Kaspa network. We are dedicated to supporting the infrastructure and developer adoption necessary to establish Kaspa as a foundational layer for the future of decentralized finance.

SOLUTION

How did you find Quality Professionals?

• Online Search
• Clutch Site

Why did you select Quality Professionals over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Quality Professionals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our technical roadmap focuses on five key pillars: first, shipping new features and core functionalities; second, locking down a secure, robust infrastructure. We will also spearhead the design of a user-friendly web wallet, backed by a strict QA process to ensure total system integrity. Finally, we’ll integrate advanced messaging protocols and scale the underlying architecture to support future growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This project fundamentally strengthened the platform's foundation and user trust. We saw immediate dividends: a 40% jump in engagement and a 25% rise in transactions. Security risks were cut by 50%, while a 30% growth in the user base signaled that our focus on safety is paying off. Perhaps most importantly, the 80% reduction in system bugs has transformed the platform from a work-in-progress into a high-stability environment ready for mass adoption.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We utilized an Agile/Scrum framework to maintain a high development velocity, resulting in the punctual delivery of all key milestones. This iterative process gave us the flexibility to pivot when necessary, ensuring that the team could adapt to new requirements without sacrificing our launch schedule.

What was your primary form of communication with Quality Professionals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quality Professionals redefined our expectations for technical partners. Their mix of deep domain expertise and creative problem-solving led to an outcome that far exceeded our original benchmarks.

Are there any areas for improvement or something Quality Professionals could have done differently?

No, this collaboration has been a success.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Lunchgate AG

Describe what your company does in a single sentence.

52% of reservations are online – foratable offers the perfect solution for restaurateurs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Professionals to accomplish?

• Apply industry-standard QA practices
• Establish a dedicated in-house quality assurance team
• Oversee release planning and testing processes

SOLUTION

How did you find Quality Professionals?

• Online Search
• Clutch Site

Why did you select Quality Professionals over others?

• Great culture fit
• Good value for cost

How many teammates from Quality Professionals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Quality Professional engaged in a wide range of software testing activities, ensuring thorough evaluation of our applications while helping build our in-house QA team.

• In-House QA Team: They guided the hiring process and shared QA best practices, empowering our team to perform effectively.
• Release Test Strategy and Planning: They developed a detailed test strategy and plan aligned with project requirements, covering timelines, resources, and comprehensive test coverage.
• Test Design and Execution: They designed and executed functional, regression, performance, and security tests, while mentoring our internal team to independently handle future testing.
• Defect Tracking and Reporting: They tracked and reported defects with detailed reproducible steps, severity levels, and actionable recommendations.
• Test Documentation: They prepared structured test cases, scripts, and results, providing a reliable reference for ongoing maintenance and future projects.

Additionally, they conducted training sessions to strengthen our team’s QA skills. Overall, their contributions ensured high-quality, error-free software, enhanced our internal capabilities, and supported successful project outcomes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Collaboration with the Quality Professional produced tangible, measurable results. Rigorous testing identified and resolved numerous defects, significantly improving application stability and overall product quality. This led to a stronger, more reliable product, enhancing user experience and customer satisfaction. 
Timely reporting and adherence to project deadlines ensured smooth project progress. Additionally, they successfully built a skilled, independent in-house QA team, empowering us to maintain high-quality standards for future projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Quality Professional demonstrated strong project management skills, ensuring timely delivery and a smooth workflow. Their proactive approach, responsiveness, and clear communication fostered a highly productive collaboration. Their expertise was instrumental in the successful execution of the project.

What was your primary form of communication with Quality Professionals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

he Quality Professional stands out for their deep expertise in software testing and quality assurance. Their customized testing strategies, mastery of methodologies and tools, and commitment to delivering high-quality results are remarkable. Coupled with their agility, problem-solving skills, and dedication, they consistently demonstrated professionalism and played a key role in the success of our project.

Are there any areas for improvement or something Quality Professionals could have done differently?

Our experience with the Quality Professional was exceptional. Their team demonstrated outstanding professionalism, expertise, and attention to detail, consistently delivering high-quality work on time and exceeding expectations. We confidently recommend their services.

BACKGROUND

Please describe your company and position.

I am the Senior/Lead Software Tester of an oil and gas company.

Describe what your company does in a single sentence.

An energy producer specializing in the production, refining, and distribution of oil and gas resources across the UAE.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quality Professionals to accomplish?

• Software testing & QA

SOLUTION

How did you find Quality Professionals?

• Online Search
• Referral

Why did you select Quality Professionals over others?

• High ratings
• Referred to me

How many teammates from Quality Professionals were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed help with testing 12 mission-critical systems. Their team developed test plans, conducted both automated and manual testing cycles, delivered thorough security and vulnerability assessments, and played a key role in ensuring the systems were ready with minimal defects. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduction in post-deployment defects
• Faster UAT cycles
• Identification of three major security vulnerabilities  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Structured and reliable.  

What was your primary form of communication with Quality Professionals?

Virtual Meeting

What did you find most impressive or unique about this company?

How they tailored their QA approach to our specific operational environment stood out.

Are there any areas for improvement or something Quality Professionals could have done differently?

Nothing