PurpleFire

BACKGROUND

Please describe your company and your position there.

In my role as owner of the consulting firm, I provide management consulting services. Our tech advisory services are targeted at enterprise-level clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire, and what were your goals?

There was an outdated version of our website. Rather than invest in an in-house developer, we hired this team to design and develop our WordPress site. Our goal was to substantially increase our traffic by doing this.

SOLUTION

How did you select this vendor and what were the deciding factors?

In our area, we found six web developers and shortlisted them online. On the basis of their past projects, design skills, and cost estimate, we selected this vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The kickoff meeting discussed the goals and objectives of the project. The team then developed mockups and wireframes for our site. They developed an informational WordePress site after several iterations. Our content was updated to reflect our company's services, and a contact form was created.

How many people from the vendor's team worked with you, and what were their positions?

Throughout the process, we were in contact with a project manager. In addition, two full stack developers and a designer worked on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Month over month, our incoming leads and traffic to our landing page doubled after we launched our site. The updated design is well received by our clients, and their understanding of our services has improved.

Describe their project management style, including communication tools and timeliness.

Throughout the project, we communicated daily with their project manager. Any delays were told to us ahead of time so we could prepare. We coordinated using Slack, Jira, and Github, and it worked well.

What did you find most impressive or unique about this company?

Our site is professional and easy to update. The team took the time to teach us how to update the content themselves, since they had never worked with WordPress before.

Are there any areas for improvement or something they could have done differently?

There were some minor bugs on the contact form when we launched it for the first time. The issues were quickly resolved after we told them.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager of a winery

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire?

Our company hired PurpleFire to redesign our website which was a bit old.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our website needed to look modern and have an easy-to-use backend for content updates and maintenance. We aim to increase website traffic.

Describe the project in detail and walk through the stages of the project.

After selecting PurpleFire, we had several discovery meetings and a kickoff meeting. Every week, we met on Zoom to review progress and discuss wireframes and concepts.

How many resources from the vendor's team worked with you, and what were their positions?

There were multiple designers, software developers, and a project manager on the PurpleFire team. Many of the calls were supported by the CEO of the project, who assisted with project management.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Communication and project management were excellent during the design phase. They have very good design skills and understand best practices. We had weekly meetings and regular progress and feedback sessions.

How effective was the workflow between your team and theirs?

I really liked working with them because they listened to what we wanted to accomplish and shared recommendations. Their suggestions aren't just based on what we told them; they think through it.

What did you find most impressive or unique about this company?

Their work is consistent with high quality. All of what they do is spectacular, from how they set up the backend to how they deliver the design.

Are there any areas for improvement or something they could have done differently?

There isn’t anything I would have done differently. I was very happy with the experience.

BACKGROUND

Please describe your company and your position there.

I am the Operations Manager at IT Labs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire?

We were developing a project management tool that we wanted to launch as quickly as possible. In order to support our testing efforts, we contracted with this vendor. It was our goal to launch an app that was bug-free for a conference.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found four testers on Upwork and shortlisted them. Our decision to hire this vendor was based on their technical capabilities and price estimate after interviewing them.

Describe the project in detail and walk through the stages of the project.

During the development of our tool's core features, their team created automated tests. To ensure that everything was working correctly, they supported us with manual testing for some trickier tasks.

How many resources from the vendor's team worked with you, and what were their positions?

3 automation testers and 2 manual testers were directly involved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Using automation to automate our testing saved us time. Before, all of the work was done manually. With this system, we can now check over 100 test cases over night, allowing us to focus on other tasks as well.

How effective was the workflow between your team and theirs?

We had a strict schedule, so they had to keep up. During every sprint, they provided us with an overview of any errors they detected and potential solutions. In addition to that, we communicated using Skype and Slack, and they had access to our GitHub repository.

What did you find most impressive or unique about this company?

At an affordable price, they provided high-quality QA testing and often recommended alternative solutions.

Are there any areas for improvement or something they could have done differently?

They should provide penetration testing. It would help them expand their services as a result.

BACKGROUND

Please describe your company and your position there.

I am an owner of an online flower shop.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire?

From a suboptimized platform and site, we moved to Shopify. The goals were to grow organic traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

A number of current and former PurpleFire partners have provided PurpleFire with very positive feedback. That's why we chose them.

Describe the project in detail and walk through the stages of the project.

We gave them a brief and explained what our voice would be. First, they had to become familiar with our brand and what we do. Our website was then optimized according to the requirements we provided.

How many resources from the vendor's team worked with you, and what were their positions?

A social media specialist and an account manager are among our team of around 4–5 people.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were satisfied with their services. Our website visits, application submissions, and information requests have increased.

How effective was the workflow between your team and theirs?

Our meetings with PurpleFire take place weekly. The working relationship has been excellent. PurpleFire's team is friendly and knowledgeable. We all enjoy working together. They provided a very high level of service, and we were very satisfied with their work.

What did you find most impressive or unique about this company?

You can always count on PurpleFire for assistance. No matter what direction we take or what new ideas we come up with.

Are there any areas for improvement or something they could have done differently?

None at this time

BACKGROUND

Please describe your company and your position there.

I am the co-founder of an automotive supplier company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire?

We needed help creating a prototype and finishing our concept.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them online.

Describe the project in detail and walk through the stages of the project.

Daniel's communication and organization were particularly impressive. Overall, the team demonstrated strong critical thinking and provided guidance beyond merely following requests.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with 3 PurpleFire's team members. The project manager, lead, and illustrator.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am extremely happy with the way the designs have turned out and looking forward to testing it with a few users to iterate and move forward with development.

How effective was the workflow between your team and theirs?

Communication was excellent and the project manager was easy to work with. Iterations were made quickly, and they were receptive to feedback.

What did you find most impressive or unique about this company?

They keep communication open and do their research well. It's the little things that make a product quality.

Are there any areas for improvement or something they could have done differently?

There was nothing I could see that could be improved. They were timely and efficient.

BACKGROUND

Please describe your company and your position there.

I am the Co-founder of a music school.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire, and what were your goals?

We needed a friendly user website for our clients and future clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our team searched online for potential candidates and contacted them all. PurpleFire offered the best price and time estimates after a tender process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

PurpleFire developed the backend of the new website. The original site's functionalities were important to us, so their team investigated the platform to understand its wireframes. The site's functionality was kept, but a supportive platform was added.

How many people from the vendor's team worked with you, and what were their positions?

Our main point of contact was the CEO who had a team.

RESULTS & FEEDBACK

PurpleFireCan you share any measurable outcomes of the project or general feedback about the deliverables?

There are positive trends in it and it's fresh. Things are moving in the right direction. Having PurpleFire on board is a pleasure. We were impressed with their ability to understand our requirements and deliver on them.

Describe their project management style, including communication tools and timeliness.

A Google Doc was shared throughout the process. The team was right on schedule with the deadline. They are completely focused on us.

What did you find most impressive or unique about this company?

We were impressed with PurpleFire's performance. There was a total focus on customer service from their team. After listening to our needs, they addressed them.

Are there any areas for improvement or something they could have done differently?

I haven’t had a negative experience with them.

BACKGROUND

Please describe your company and your position there.

I serve as the Marketing Director of our company and am responsible for leading its marketing efforts. I provide guidance to our marketing department by evaluating and developing marketing strategies, planning and coordinating marketing efforts, communicating marketing plans to those involved, and building awareness and positioning for the brands of our company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire, and what were your goals?

PurpleFire redesigned a website for a digital marketing firm and rebranded it. The site's front- and backend were advanced to improve its aesthetics and speed.

SOLUTION

How did you select this vendor and what were the deciding factors?

The design, knowledge, user experience, and optimization have been put into great detail. It is their strong suit to collaborate and to be skilled.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

If you want your website to look exactly how you want it, you can trust them. It is a very professional company. A discovery meeting was held at the beginning of the process. To guide the creation of wireframes, wireframes were created. It took a week for the first stage of the application to be completed. Despite our concerns, the team delivered a revised version and tested it before launching

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a project manager throughout the process. Behind the scenes, two full stack developers and a designer worked together.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Two months after launching our application, it received over 1,000 downloads and received a five-star rating. We've seen a tremendous boost in traffic since launching the app, and people have commented on how easy it is to use.

Describe their project management style, including communication tools and timeliness.

PurpleFire is an easy company to work with. A swift response is provided to all special requests and account changes are implemented promptly. In comparison to other comparable apps, this app offers a lot of freedom and is extremely easy to use. In case you're interested in buying it, I recommend you do so.

What did you find most impressive or unique about this company?

There has been a great deal of attention paid to the design, knowledge, UX, and optimization. The ability to collaborate and to be skilled is one of their strong suits.

Are there any areas for improvement or something they could have done differently?

None so far, for they already meet our expectations and they are very open with suggestions.

BACKGROUND

Please describe your company and your position there.

I am the owner for a Wood Solutions business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire?

Our current platforms needed various design iterations, so we sought a partner. Additionally, we wanted to create new experiences for our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contacted four rebranding and web design agencies. During our meetings with PurpleFire, it was clear that they understood our mission and who we are.

Describe the project in detail and walk through the stages of the project.

In PurpleFire's project, we were divided into initiatives: Identity and Web design and development. Our redesigned brand was created based on the visual identity created by their team. The site can easily and autonomously be managed and maintained by our teams.

How many resources from the vendor's team worked with you, and what were their positions?

The project management team consists of a project manager, a developer, and a graphic designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website has been received well by our employees and they are excited to see how our external presence has improved. I think this project has been successful from that perspective, since it's easy to navigate and find the information we need.

How effective was the workflow between your team and theirs?

Their project management was spot on, and they were extremely professional.

What did you find most impressive or unique about this company?

We were impressed by PurpleFire's development and design teams. It was a pleasure working with them, and their account management was excellent.

Are there any areas for improvement or something they could have done differently?

Communication is key, since they are very responsive.

BACKGROUND

Please describe your company and your position there.

I am a Product Manager for a Trading and Exporting Business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire?

In the past, we have always wished that our online sales portal would reach the global market.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose the vendor because the team that engaged with us quickly understood the issues and answered what we wanted to know.

Describe the project in detail and walk through the stages of the project.

PurpleFire studied the website's performance before we hired them to strategize. They noted the areas where we were unable to optimize or make changes. Efforts were made to develop an effective plan. At the end of the project, they were able to deliver consistent results.

How many resources from the vendor's team worked with you, and what were their positions?

A member of the digital marketing team and the CEO were directly in contact with us. They provided us with integrated solutions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our redesigned website was a success! I like how professional it looks and how easy it is to navigate. Our questions are answered quickly and efficiently by them. They have been professional, complete and competent for the duration of the process of our operating collectively.

How effective was the workflow between your team and theirs?

PurpleFire managed the project professionally and communicated with us in a timely manner. For every query, we received a prompt response with the right solution.

What did you find most impressive or unique about this company?

They have exhibited a high level of professionalism and problem-solving skills.

Are there any areas for improvement or something they could have done differently?

None. There is no requirement for improvement in any area. Result-oriented and effective work was done by the team.

BACKGROUND

Please describe your company and your position there.

I am the CMO for a cosmetic supplier company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PurpleFire, and what were your goals?

Our company has several branches, and we wanted a new website to showcase our products.

SOLUTION

How did you select this vendor and what were the deciding factors?

A friend of mine works for this company, so we contacted them with his reference.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Planning, constant communication, and the marketing of the site came first, then the tutoring/education functionality.

How many people from the vendor's team worked with you, and what were their positions?

While there were several software developers, primarily it was a project manager for marketing design and an overall project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have received numerous emails from those who enjoy the graphics and text. Technically, everything is fluid and responsive, doing exactly what we want them to.

Describe their project management style, including communication tools and timeliness.

They give accurate estimates and meet deadlines. In addition, if something unexpected cannot be done immediately, they are honest about it. They communicate effectively.

What did you find most impressive or unique about this company?

They were results-oriented and provided clear communication.

Are there any areas for improvement or something they could have done differently?

Preparation is the only kind of issue; the time difference is the only one.