Profound

BACKGROUND

Please describe your company and position.

I am the Commercial Manager of Saco Shipping Egypt

Describe what your company does in a single sentence.

SACO Shipping - with its Headquarters in Hamburg and branches in Bremen, Duisburg, Vienna, Basel, Prague, Bratislava and Budapest, was founded in 1988. The company has remained in private hands and is run by its owners and managing director. As a neutral NVOCC service provider with a worldwide network of agents, SACO Shipping unites countries and markets, meeting your requirements across all key methods of transportation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Profound to accomplish?

• Customer Portal
• Social Media Marketing
• Better Branding

SOLUTION

How did you find Profound?

Referral

Why did you select Profound over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Profound were assigned to this project?

20

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with Profound was aimed at enhancing our digital infrastructure and improving our market outreach. Their team took on the ambitious project of developing a sophisticated customer portal for our company and overhauling our digital marketing strategies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Customer Portal Development: Developed a user interface that is not only visually appealing but also highly functional, reflecting our brand ethos.
• Digital Marketing: Revitalized our presence on multiple social platforms, enhancing direct engagement with our target audience

Key Deliverables:

• A state-of-the-art customer portal that has dramatically improved our operational efficiency and customer satisfaction.
• A 60% increase in organic traffic within the first six months post-implementation of the SEO strategies.
• A rise in social media engagement by 70%, with significant growth in follower count and interaction rates.
• Email marketing efforts achieving an impressive 35% open rate and a 20% click-through rate, contributing to higher lead conversion. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team is exceptionally responsive to our needs. 

What was your primary form of communication with Profound?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication was one of Profound's strong suits. They maintained open lines of communication via regular updates and review meetings.

Are there any areas for improvement or something Profound could have done differently?

Nothing in mind

BACKGROUND

Please describe your company and position.

I am a Supervisor at Mesco

Describe what your company does in a single sentence.

Provides full integrated services to the Shipping, Logistics & Maritime markets for both local and foreign companies 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Profound to accomplish?

• Website
• Graphic Design

SOLUTION

How did you find Profound?

Referral

Why did you select Profound over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Profound were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key Deliverable

• 5 Websites for Our Companies
• 2 Customer Portal
• More than 500+ Graphic Design Assets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Great Websites 
• Great Looking Designs
• Very creative

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Profound?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their quality is great.

Are there any areas for improvement or something Profound could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Marketing Team Leader of Mesco

Describe what your company does in a single sentence.

Full integrated services to the Shipping, Logistics & Maritime markets for both local and foreign companies operating in Egypt. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Profound to accomplish?

• Website Development
• Mobile App Development
• Social Media Marketing

SOLUTION

How did you find Profound?

Referral

Why did you select Profound over others?

Good value for cost

How many teammates from Profound were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They Helped Us build our website, mobile apps and managed our SMM

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• HQ Website
• Great Customer Portal
• HQ Social Media

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes They did

What was your primary form of communication with Profound?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality compared to the price is impressive.

Are there any areas for improvement or something Profound could have done differently?

They need to get more famous