Prerna Trimurty Infotech Pvt. Ltd. (PTI WebTech) is a globally trusted web, mobile, and AI development company with 15+ years of proven expertise in crafting high-performing digital products. Established in 2009 and headquartered India, we help startups, SMEs, enterprises, and agencies accelerate their growth through intelligent technology and seamless execution.
With 500+ global partnerships and 1000+ successful project deliveries, we offer comprehensive development services—from product discovery, UI/UX, and full-stack engineering to cloud deployment, QA, and long-term maintenance. Our 40+ experienced in-house professionals ensure fast delivery, proactive communication, and scalable architecture driven by innovation.
Our Core Expertise:
Creative UI/UX & Web Development
Mobile App Development (Android, iOS & Hybrid Frameworks)
Custom Software Development & SaaS Product Engineering
AI & Machine Learning Solutions -AI-powered Chatbot Development -Predictive Analytics & Process Automation -NLP-based Virtual Assistants & Customer Support Automation
Blockchain Development & Smart Contract Solutions
Enterprise CRM/ERP Implementation
Growth-Driven Performance Marketing (Meta & Google Ads)
Why Global Brands Trust
15+ years delivering digital excellence
Presence across USA, UK, Europe & Australia
Specialized white-label development support for agencies
Dedicated resources & flexible engagement models
Strict NDA protection & secure development environment
Expertise in eCommerce, SaaS, AI/ML, and custom product development
At PTI WebTech, we blend modern technology with business intelligence to build products that are secure, scalable, and ready for the future. Whether you’re transforming your digital landscape or launching a new platform, we bring your vision to life with innovation, precision, and on-time delivery.
Prerna Trimurty Infotech Pvt. Ltd. offers competitive pricing and good value for cost, as noted by clients. Project costs vary, with some engagements reaching $10,000 to $100,000, reflecting their ability to cater to both small and medium-sized businesses.
The team's commitment to quality and meeting deadlines stands out. Clients appreciate their dedication to delivering projects on time and maintaining high standards of work, which contributes to the company's reliable reputation.
Cultural Compatibility and Collaborative Spirit
Clients appreciate the cultural fit and collaborative spirit of Prerna Trimurty Infotech Pvt. Ltd., which enhances the working relationship. Their ability to align with client values and work seamlessly with diverse teams is frequently mentioned.
Proficiency in AI and Business Automation
Prerna Trimurty Infotech Pvt. Ltd. excels in AI automation, delivering customized solutions that significantly improve operational efficiency. Clients praised their professional approach and ability to tailor systems to specific business workflows, achieving notable results like reduced workload and improved response times.
Areas for Improvement: Communication Challenges
A few clients initially experienced communication challenges due to working across different countries. However, these were generally resolved by establishing more comprehensive communication channels, suggesting an area for ongoing improvement.
Affordable and Cost-Effective Services
Prerna Trimurty Infotech Pvt. Ltd. offers competitive pricing that aligns well with client budgets, providing good value for cost. Their services are deemed cost-effective, particularly when compared to local service providers, making them an attractive option for clients globally.
Responsive and Reliable Team
The team at Prerna Trimurty Infotech Pvt. Ltd. is noted for their responsiveness and reliability. Clients highlight their quick responses to queries and their availability, which fosters trust and confidence in their partnership.
"We are very fortunate to have found such an excellent company to deliver exactly the results we were after."
Aug 31, 2017
Director, MNB Sparky Internet Development
Mark Norton-Baker
Verified
Other industries
Australia
1-10 Employees
Online Review
Verified
PTI WebTech joined a web development team to provide solutions for a Drupal 8 project. The team was responsible for creating a backend database as well as designing the site’s aesthetics.
The final site that was created is professional, clean, and modern. PTI WebTech not only created what was asked of them but also made the project better with their own suggestions. They were communicative and professional throughout the project, meeting all timelines and budgets.
The client submitted this review online.
BACKGROUND
Introduce your business and what you do there.
I am a director of an Australian-based website development company specializing in government and industry web development solutions. Our company sometimes takes on smaller website projects for specific clients.
As a director, I am responsible for ensuring all projects are delivered on time to an excellent standard and that the customers' needs and expectations are met. We’ve had unforeseen growth that made it necessary to sub-contract this most recent project to PTI WebTech in India. We are very fortunate to have found such an excellent company to deliver exactly the results we were after for our client.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with PTI WebTech?
We had a client struggling to develop their website, with limited knowledge and understanding of what's involved in modern web development. The original site was developed by a person that had no experience with building websites. He built something that looked like it came from the late 1990s; it had an awful design. It was an idea of what he sort of wanted and he came to me saying he needed a database.
The challenge put forward was to re-design and develop a new site based on very limited and poor-quality content. In the development of the website, PTI WebTech kept in regular communication and made sensible design decisions. They recommended more modern technology that might help and then successfully implemented a fantastic new design to complete the site.
SOLUTION
What was the scope of their involvement?
They made a database and I talked to PTI WebTech about the Drupal 7 site and then they advised that maybe Drupal 8 would be the way to go, which I had less experience in. They said it would be better for the job. We went with their advice and created a brand, look, and feel. They created three designs. They gave me the choice of which one we preferred. Once the design was agreed upon, I made the Drupal 8 site and shipped the version control off to the supplier. They made it into a working Drupal 8 site. They delivered the new design with the new site, giving the customers everything they wanted.
How did you come to work with PTI WebTech?
I chose them from freelancer.com, a website where Australian companies can put jobs on the Internet and different companies can bid for them. They went through a bidding process and I chose PTI WebTech. I have chosen others in the past for different jobs that didn’t work out. It’s nice to find someone that has the same work ethic and professionalism that I do.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
A brand new professional clean and modern design was implemented to a new Drupal 8 system. The result is exactly what our client needs.
How did PTI WebTech perform from a project management standpoint?
We had regular communication through email and Skype messaging. I ran regular updates on the work in progress. Depending on the size of the task, we would have general design discussions early on and agree on technique and methodology, which could take over an hour of planning. A job would come out of that which might take a week. We’d look at arranging a future time to review the progress. That lined up with how the progress payments were made as well. It was a regular, agreed-upon schedule and their project manager always managed to be there at the right time when expected.
What did you find most impressive about them?
They met the timeframes that I was portraying to my customers. When I told my customers a certain date, it was up to PTI WebTech to meet it, and they always did. The reputation of my business is upheld by being timely, efficient, and working to an agreed timeframe and cost schedule. We didn't need to worry about any part of the project because we always knew what was happening and deadlines were always met.
Are there any areas they could improve?
No. They get straight A’s. There was nothing wrong with the work they did at all. PTI WebTech will continue to be a successful company if they retain the exceptionally high standards set by their customer service, coding standards, and communication skills.
Do you have any advice for PTI WebTech's potential clients who may work with them?
If you present the best requirements that you have at the time, they’ll not only take those, but they’ll provide suggestions to make the product even better. It’s fair that you give them as many requirements as possible, but they’re experienced enough to be able to run with a bad job at the start. We had just a shell of a site and they took it all the way to full production. Respect their timeframes as well. If they say they’re going to have a meeting in a week, be there for that meeting. Be nice and everything will work out well.
RATINGS
5.0
"We will happily use this company again."
Quality
5.0
Service & Deliverables
"Their work is of the highest quality."
Schedule
5.0
On time / deadlines
"Excellent communication and regular updates meant timelines were always met."
Cost
5.0
Value / within estimates
"Very reasonable prices, we even arranged a bonus payment."
Willing to Refer
5.0
NPS
"The results can be expected to be achieved at the highest of standards.
AI Automation System Development for Software & Web Dev Co
AI DevelopmentCustom Software DevelopmentRobotics Process Automation
Confidential
July - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their commitment to quality, transparency, and results truly sets them apart."
Feb 12, 2026
Former Owner, Redress Infotech
Pankaj Panwar
Verified
Advertising & marketing
Kota, India
1-10 Employees
Online Review
Verified
Prerna Trimurty Infotech Pvt. Ltd. developed an AI automation system for a software and web development company. The team's solution included smart customer support and lead management automation features.
Prerna Trimurty Infotech Pvt. Ltd.'s work reduced the client's workload by over 60%, improved response time by nearly 40%, and increased conversion rates and operational efficiency. The team was organized, professional, and responsive. Prerna Trimurty Infotech Pvt. Ltd. delivered what they promised.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the former owner of Redress Infotech
Describe what your company does in a single sentence.
Software and web development
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Prerna Trimurty Infotech Pvt. Ltd. to accomplish?
Ai automation
SOLUTION
How did you find Prerna Trimurty Infotech Pvt. Ltd.?
Online Search
Why did you select Prerna Trimurty Infotech Pvt. Ltd. over others?
High ratings
How many teammates from Prerna Trimurty Infotech Pvt. Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We had an excellent experience working with Ptiweb tech on our AI automation project. They developed a smart customer support and lead management automation system that significantly improved our response time and efficiency. The team was highly professional, responsive, and delivered exactly what they promised. We are extremely satisfied with their work and highly recommend them for any kind of AI or business automation solutions.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The AI automation reduced our manual workload by over 60% and improved response time by nearly 40%. We also saw a noticeable increase in lead conversion rates and overall operational efficiency within the first few weeks of implementation.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was highly organized and professional. They delivered every milestone on time and kept us updated throughout the process. Whenever we had questions or requested changes, they responded quickly and handled our needs with great efficiency and clarity
What was your primary form of communication with Prerna Trimurty Infotech Pvt. Ltd.?
Virtual Meeting
What did you find most impressive or unique about this company?
What impressed us most was their deep understanding of AI automation combined with a practical business approach. They didn’t just build a system — they provided smart, customized solutions tailored exactly to our workflow. Their commitment to quality, transparency, and results truly sets them apart.
Are there any areas for improvement or something Prerna Trimurty Infotech Pvt. Ltd. could have done differently?
No they did exact what I needed
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Maintenance & Optimization for Risk Advisory Firm
Search Engine OptimizationWeb Development
Confidential
Oct. - Dec. 2025
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed with their communication and prompt actions to meet our expectations."
Dec 30, 2025
CEO, RGS Global Advisors
K.D. Mehra
Verified
Other industries
New York City, New York
11-50 Employees
Online Review
Verified
Prerna Trimurty Infotech Pvt. Ltd. provided website maintenance and optimization support for a risk advisory firm. The team updated online forms, updated the client locations, and addressed Google issues.
Prerna Trimurty Infotech Pvt. Ltd. delivered the project on time, meeting the client's expectations. The team understood the requirements, provided periodic updates, and was responsive to the client's inputs and feedback. Moreover, they communicated effectively via email and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of RGS Global Advisors
Describe what your company does in a single sentence.
RGS provides Internal Audit, Technology Risk Management, Cybersecurity, Financial Crimes and Regulatiory Compliance, and other Risk Advisory services, primaruily to Banks and other financial institutions.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Prerna Trimurty Infotech Pvt. Ltd. to accomplish?
General Website maintenance and optimization
Update various online forms
Update locations of RGS
Address Google console issues
SOLUTION
How did you find Prerna Trimurty Infotech Pvt. Ltd.?
Used the firm earlier and was happy with their services
Why did you select Prerna Trimurty Infotech Pvt. Ltd. over others?
Pricing fit our budget
Great culture fit
Good value for cost
Past experience with them
How many teammates from Prerna Trimurty Infotech Pvt. Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Various website pages, forms and contents updates and Google Search Console matters.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Providing required deliverables and end results timely, e.g. updates to various forms, etc.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
As in prior projects, this firm understood our requirements and expectations. They executed the project to meet those expectations promptly, providing periodic updates and asking for inputs, where required. Any further chnages or expectations conveyed to them during the project were also promptly taken care of. Overall good quality service in a timely manner.
What was your primary form of communication with Prerna Trimurty Infotech Pvt. Ltd.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I was impressed with their communication and prompt actions to meet our expectations.
Are there any areas for improvement or something Prerna Trimurty Infotech Pvt. Ltd. could have done differently?
No suggestions at this stage.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
WooCommerce Website Development for Beauty & Cosmetics Co
E-Commerce Development
Less than $10,000
Nov. - Dec. 2021
4.5
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"Their commitment to fixing any problems was impressive."
Jun 10, 2022
Operation Manager, Beauty & Cosmetics Company
Anonymous
Verified
Other industries
Oman
1-10 Employees
Online Review
Verified
PTI WebTech built a bilingual WooCommerce website for a beauty and cosmetics company. After discussing the requirements and deliverables, they incorporated the requested features, including a payment gateway.
The website was successfully developed from scratch and received positive feedback from customers. PTI WebTech excellently communicated on email, WhatsApp, Zoom, and phone calls, making the collaboration easy. They were committed to solving any issues and were available even during weekends.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the operation manger at Cosmetic and beauty company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire PTI WebTech, and what were your goals?
We were looking for a company to develop our website based on our requirements, so our main goal was to have a friendly website and easy access for customer.
SOLUTION
How did you select this vendor and what were the deciding factors?
Actually I consulted one of our friend so he never this company then I call for quotation from many companies but this company was more cooperative on communication also they are quick on reply.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
So we started with kick off meeting and we agree on all our requirements and we finalize the most important deliverables which were: our website should be mobile friendly, no missed function, our website should be functional for Arabic (RTL) and English (LTR) Languages and installing Omani bank gate way.
We asked them to provide for us the best practice on e-commerce website and they do. we also installed customized WhatsApp communication for customer. and we keep developing the website as we want to convert our website now to app.
How many people from the vendor's team worked with you, and what were their positions?
They assigned for us the project manager to handle all daily operation development. So, the project manager with another as deputy are managing the project and two developers.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
As developing a website from zero and we get an excellent feedback from customer was this is a main measurement
Describe their project management style, including communication tools and timeliness.
working with them was easily as we communicate with them easily over emails, WhatsApp, zoom and over phone also.
What did you find most impressive or unique about this company?
Their commitment to fixing any problems was impressive. They were working even in weekend to finalize the tasks.
Are there any areas for improvement or something they could have done differently?
at the first we had some communication issue as this was the first time for us to work with abroad company but we commoner of this after we develop more communication channels.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Shopify Store Dev & Design for Womenswear Fashion Brand
E-Commerce DevelopmentWeb Design
Less than $10,000
Aug. 2021 - Mar. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The communication was amazing, and they were all very friendly."
May 11, 2022
E-Commerce Manager, james lakeland
Salvatore Saturno
Verified
Retail
London, England
51-200 Employees
Online Review
Verified
PTI WebTech was hired to develop and design a Shopify store for a womenswear fashion brand. The team had a meeting with the client on WhatsApp to discuss the features and functionalities they required.
Thanks to PTI WebTech, the client launched the website recently and did not encounter any issues. The website was completed with all the functions running smoothly, which showed how meticulous the team was with their work. Throughout the engagement, the team was responsive to the client's concerns.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the E-commerce manager at james lakeland and in charge of the whole online company platform & partners
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire PTI WebTech, and what were your goals?
To help build & design our shopify store and make it as beautiful, functional and add so many cool features.
SOLUTION
How did you select this vendor and what were the deciding factors?
Reached out to me thru free lancer when i put out a advert and was very polite and knew what he was talking about very professional.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a a meeting on whatsapp video, then i would send him screenshows & explain what i needed changed/added or what features i wanted. we talked thru whatsapp thru the whole project and it was very easy and fairly quick to complete the work required because of the time zones i would message him the changes i would require and when i woke up in the morning they would all be done.
How many people from the vendor's team worked with you, and what were their positions?
two people were involved it was suresh and his assistant
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We have launched the website in early march and it was pretty much flawless no issues and everything was running smoothly by the launch which was amazing. the website it completed to a very high standard and all the functions work perfectly.
Describe their project management style, including communication tools and timeliness.
we communicated thru WhatsApp and i sent screenshots of what needed adjusting such as font size , font style what to add, when there was issues i would describe the issue and how a certain button or feature should work and it was all done to a very high standard.
What did you find most impressive or unique about this company?
The communication was amazing, and they were all very friendly.
Are there any areas for improvement or something they could have done differently?
nothing that i can think of the whole process was quite smooth.
RATINGS
5.0
"10/10"
Quality
5.0
Service & Deliverables
"TOP NOTCH"
Schedule
5.0
On time / deadlines
"PERFECT"
Cost
5.0
Value / within estimates
"VERY FAIR"
Willing to Refer
5.0
NPS
"VERY LIKELY
Development Services for Learning Management System
Web Development
$50,000 to $199,999
Jan. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“PTI has shown expertise in programming and problem-solving.”
Mar 18, 2019
Owner, LIQUORexam.com
Edward McLean
Verified
Information technology
Austin, Texas
1-10 Employees
Online Review
Verified
PTI WebTech provides development services, building a learning management system to oversee courses, users, and payment processes.
The system being developed by PTI WebTech is excellent, particularly in terms of the technical skill of the team and their ability to solve issues that arise. They are responsive and understand the business need, offering excellent service throughout.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the owner of LIQUORexam.com, an LMS (learning management system).
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire PTI WebTech?
We needed an LMS system developing from the ground up.
What were your goals for this project?
We were looking to develop a system that was customizable and expandable.
SOLUTION
How did you select this vendor?
I was referred to them PTI through Freelancer.com.
Describe the project and the services they provided in detail.
The LMS needed to accommodate courses, lessons, slides, quizzes, quiz questions, and images and audio. It also includes the upload and assignment of documents, custom report generation, multiple user account types, payment processing, and many other additional features.
What was the team composition?
We’ve been serviced by two developers, Dinesh (Project Manager, PTI WebTech) and another team member.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
They produce great results and service—I would highly recommend them. PTI has shown expertise in programming and problem-solving. We’ve been extremely pleased with all aspects of their service.
How was project management arranged and how effective was it?
We manage the work internally, providing a list of our needs then they deliver solutions.
What did you find most impressive about this company?
Their programming skill and their responsiveness are impressive.
Are there any areas for improvement?
None come to mind at the moment.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom WordPress Web Dev for Mexican Restaurant
Web Development
Confidential
Sep. - Nov. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“The new website functions well and has a clean design.”
Nov 20, 2018
Consultant, Restaurant
Anonymous
Verified
Other industries
California, United States
11-50 Employees
Phone Interview
Verified
PTI WebTech updated an old website, transferring it to WordPress. They provided requested customizations and integrated new features such as contact and request forms. They’re currently working on the backend.
PTI WebTech is incredibly quick and efficient, answering questions and responding to concerns in a timely manner. They’re excellent communicators and created a product that met project expectations.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a consultant for a restaurant, and I’m in charge of managing the website.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with PTI WebTech?
I needed a partner to update the website.
SOLUTION
What was the scope of their involvement?
The site already existed, but I hired PTI WebTech to create a new design, layout, and code. They integrated a new contact form and a new catering request form. The bulk of the work is completed, and now they’re mainly working on backend improvements to make the site more secure and efficient. The original site was on Joomla, and PTI WebTech created the new version on WordPress, providing customizations as needed.
What is the team composition?
I had one main point of contact.
How did you come to work with PTI WebTech?
I originally found them on Guru.com. I’ve used PTI WebTech for a few different projects (including our original site), and they always did great work, so I hired them for the update.
What is the status of this engagement?
We worked on this project from September–November 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The new website functions well and has a clean design. We haven’t received any complaints, which is a good sign.
How did PTI WebTech perform from a project management standpoint?
They met deadlines and responded quickly to any concerns or questions. We mainly used phone, email, and Skype to communicate.
What did you find most impressive about them?
Their communication is excellent; they’re efficient, quick, and timely.
Are there any areas they could improve?
No.
Do you have any advice for future clients of theirs?
They work fast, so make sure you aren’t delaying their process.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Design for Waste Disposal Company
Web Development
$10,000 to $49,999
Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’ve been hugely impactful. Working with PTI WebTech has brought my company to the next level."
Nov 1, 2018
Executive Officer, MedWaste Management
Chaim Rechnitz
Verified
Business services
Los Angeles, California
11-50 Employees
Phone Interview
Verified
PTI WebTech redesigned a website to boost overall functionality and design. New features include a blog, Shopify e-commerce, and Salesforce integration. They now support updates to the site.
The improved site, lauded internally and externally, has markedly increased the competitiveness in the marketplace. PTI WebTech’s consistent communication, responsiveness, and ability to produce implementable, on-time deliverables are hallmarks of their work.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner and operator of MedWaste management. We’re a medical waste disposal company that services the entire state of California.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with PTI WebTech?
I needed help with every aspect of managing our website.
SOLUTION
What was the scope of their involvement?
PTI WebTech modernized our website and refreshed the design. They continue to update it regularly with new content. They ensure users can see all the company information. They also integrated Salesforce with the site. When a visitor enters their info on the website, it comes directly to my database. They added multiple functionality to the website such as blogs and the Shopify e-commerce platform. They develop in PHP and CSS, as well as using Google Webmaster tools.
What is the team composition?
I deal with one of the partners and then he distributes jobs to his teammates.
How did you come to work with PTI WebTech?
A friends of mine was using them and recommended them to me.
How much have you invested with them?
I’ve spent close to $10,000.
What is the status of this engagement?
We’ve been working together for almost two years and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’ve been hugely impactful. Working with PTI WebTech has brought my company to the next level. Without a proper web presence, we were lost in the crowd. They took our site to the next level, which allows us to start competing with others in our industry.
How did PTI WebTech perform from a project management standpoint?
I’ve only been impressed with their team. We stay in communication via email and Skype. They’re great at meeting our deadlines. Timeliness is a major issue with web projects, but they never fail.
What did you find most impressive about them?
They’re very trustworthy and responsive.
Are there any areas they could improve?
No. I don't have any criticism for them.
Do you have any advice for potential customers?
Be extremely clear about what you want.
RATINGS
5.0
"They’re a great company."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"They always deliver before the deadline."
Cost
5.0
Value / within estimates
"They offer great pricing and everything is transparent."
Willing to Refer
5.0
NPS
"I’ve already recommended them and will continue to do so.
Digital Outsourcing Services for IT Company
E-Commerce Development
$10,000 to $49,999
Jan. 2014 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The team is cost-effective and growing size, which enables us to scale projects with them."
Sep 17, 2018
Director, Neyox Outsourcing
Neeraj Parnami
Verified
Business services
Schaumburg, Illinois
11-50 Employees
Phone Interview
Verified
PTI WebTech has supplemented backend support for third parties. For one project, they redesigned a WooCommerce site and developed new payment solutions. Services include marketing and database management.
PTI WebTech creates value with reliable coding and expert design skills. The team is always available and utilizes several communication platforms to keep parties up to date. Although additional resources would expedite timelines, the team’s transparency and honesty make them the perfect partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of Neyox Outsourcing, an IT company that services banks, e-commerce businesses, and medical institutes.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with PTI WebTech?
In some instances, our company didn’t have enough people to provide backend support to our clients. We needed an outside vendor because hiring in-house staff would have been too expensive for a non-continual need.
SOLUTION
What was the scope of their involvement?
PTI WebTech supports our company with various services that include e-commerce, backend support for PHP and WordPress, online marketing—including SEO and social media—and database management. They have worked on multiple projects.
For one project, we had a customer that needed their e-commerce shoe website redesigned. The team provided us with three or four options, which we presented to the client. The team then overhauled the website using Ruby on Rails and WooCommerce; they also created payment gateways and a PayPal integration.
What is the team composition?
We’ve hired 10–15 people from their team, and we’ve worked on various projects. I have three project managers on my team that interact with PTI WebTech directly.
How did you come to work with PTI WebTech?
We found them during a Google search that included the terms “e-commerce development company” and “Ruby on Rails expert.” We assessed their profiles on Freelancer, Upwork, and Google. The numerous positive reviews helped us determine they were the right company for us.
How much have you invested with them?
We’ve spent between $25,000–$50,000.
What is the status of this engagement?
We started working with PTI WebTech in 2014 and the partnership is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
PTI WebTech is like a one-stop-shop. They provide good value for cost—for both our company and our customers. Their resources and subject-matter expertise have saved us a lot of time and money. End-clients usually like the team’s designs. Although our customers may have different aesthetic preferences for the homepage or color scheme, the overall quality is always good. Our internal project manager always rates PTI WebTech’s coding positively.
How did PTI WebTech perform from a project management standpoint?
We use cloud-based tools and a CRM solution to track progress and share information. That technology keeps us informed and prepared for in-person meetings at their office. Overall, PTI WebTech is the perfect team. They are knowledgeable, familiar with our business, and are available nearly 24/7 via phone, Skype, or email.
What did you find most impressive about them?
They’re down-to-earth people and they understand what they’re offering. If they can do something, they’ll say yes; if they can’t, they simply tell us they can’t. The team is very transparent and won’t outsource to other companies.
Are there any areas they could improve?
Although PTI WebTech offers multiple services, they could hire more Ruby on Rails experts. The team does have three experienced Ruby developers with significant expertise in the language, but occasionally I feel they should have closer to 10 experts.
We had a big Ruby on Rails project six months back, which took a long time to finish because they only had three developers in their company. Having up to 10 experts would have allowed us to finish that project in less than a month, and it would’ve saved us a lot of money.
Do you have any advice for future clients of theirs?
They’re nice people and experts in their field. The team is cost-effective and growing in size, which enables us to scale projects with them. I’m sure future clients will find their capabilities convincing and hire the team for larger projects.
RATINGS
5.0
"We’re absolutely happy."
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Various Web & Solutions Dev Projects for Digital Agency
Custom Software Development
$50,000 to $199,999
Jan. 2011 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"PTI WebTech’s involvement has been fundamental to our success."
Sep 21, 2017
Director, Pipa Media
Leigh Hawker
Verified
Advertising & marketing
Australia
1-10 Employees
Phone Interview
Verified
PTI WebTech manages Drupal and WordPress web development, backend design, and graphic solutions for diverse third-party media clients, providing scalable assistance and fixes in an outsourced engagement.
Through PTI WebTech’s reliable help and detailed creations, completed websites have contributed to substantial organic growth and increased visit counts. The team’s phenomenal price point, responsiveness, and professionalism continue to impress.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of Pipa Media, which provides digital services to a range of small-to-medium-sized businesses in Australia, Brazil, and New Zealand.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with PTI WebTech?
Developers and coders on the Australian Gold Coast charge anywhere from $70–$150 per hour, which isn’t a sustainable rate for us. We wanted to find satisfactory coding and website development services at a rate that would allow us to sustain our business.
SOLUTION
What was the scope of their involvement?
PTI WebTech has helped us produce content in the form of websites, web-based backend solutions, and graphic solutions. The bulk of their work involves coding and website development for clients ranging from English language schools to health organizations, gyms, e-commerce stores, and retail brands. They’ve also helped with the development of our own website and digital footprint.
They’ve provided Drupal and WordPress solutions for us, amounting to the bulk of our work. We have worked with PTI WebTech on behalf of a small jujitsu business with 8–9 gyms across Australia, each with between 100 and 160 members. Over a three- or four-year period, they provided us with all the coding for the development of the business site. My company designed the solutions for this client, and, since we needed those solutions carved into reality, PTI WebTech provided the coding. This entailed a complete redesign of the site, adding over 200 pages to the site, including 30-40 landing pages, a student login section for online classes, and an e-commerce solution through which the club can sell its merchandise online.
What is the team dynamic?
I have dealt with two members from PTI WebTech: Suresh [Founder and CEO, PTI WebTech] and Sugan [Project Manager, PTI WebTech]. I can write them a brief for new tasks, explaining what we need, and they’ll set the wheels in motion. If they have any questions or need clarification, they will email me or call me on Skype. From there, they talk to the developers and get a solution coded. PTI WebTech has always been prompt in their replies, which is why our relationship has lasted so long.
How did you come to work with PTI WebTech?
Looking for a solution, we went to Elance (now Upwork) and worked with a number of different providers. In the end, PTI WebTech stood out as a group that always replied in a timely fashion, provided work that met or exceeded our expectations and charged a sustainable rate for us. We established an ongoing and stable relationship.
How much have you invested with them?
The total cost of PTI WebTech’s work has been between $70,000 and $100,000.
What is the status of this engagement?
We started working with PTI WebTech in 2011.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
In terms of results, the jujitsu website had organic growth and an increase in visitation rates from students. The company grew from 200 to 700 students. Other things contributed to that, but the improved website was a major factor. PTI WebTech has provided coding and website design that’s worked, at an 80% lower price compared to the Australian market.
How did PTI WebTech perform from a project management standpoint?
In every case, we’ve reached our desired outcome. There have been some misunderstandings, but, in every instance, PTI WebTech communicated clearly and sought to rectify the issue as quickly as possible. When we had major issues, they did everything they could to fix them. Generally, I think very highly of PTI WebTech’s customer service.
They’re punctual in terms of deadlines, and I don’t think they’ve ever missed one. Projects were always completed within a comfortable timeframe for us. We’ve had no issues with PTI WebTech’s ability to manage projects to completion.
What did you find most impressive about them?
Their impact on our company has been major. PTI WebTech is providing coding and website development at 20% of the cost we’d have to pay in Australia, and, in terms of my experience with local developers, they’re more professional as well. This allowed us to build our business. If we didn’t have access to website development and coding at that reduced price, we wouldn’t have been able to set up our business in the way we did. PTI WebTech’s involvement has been fundamental to our success.
The promptness of their responses to any of our queries or concerns makes them stand out. PTI WebTech is always available. If we send them an email or Skype them, they get back to us within an hour. I haven’t experienced that level of commitment with any other developer. PTI WebTech is focused on customer service in terms of making sure that all of our concerns are dealt with promptly.
Are there any areas they could improve?
The organizational structure of their code is the only concern that’s been raised by some local developers who’ve looked at the backend of the sites from PTI WebTech. Having said that, I’ve never had any issues with the websites or the solutions they’ve built for us. PTI WebTech’s work has always been good enough for us, even though it has been criticized by some website developers. I’m not too sure how much weight to place on those criticisms.
Do you have any advice for future clients of theirs?
Because we’re dealing with a remote group, their English is a bit different compared to Australian English. We’re getting a good-quality product at a highly discounted rate, which justifies the patience needed for working with people who speak English in a slightly different way.
When speaking with PTI WebTech’s team, I’d advise potential customers to take their time and clearly lay out the task in terms of a first brief and always clarify the brief through a second or third conversation. The more clarity we have up front, the less time we need to spend clarifying down the track. Make sure that everyone’s on the same page and be patient in terms of ironing out details over Skype. There won’t be any issues after this.
RATINGS
5.0
"We have a valuable and successful collaboration. The team is easy to get along with and polite."
Quality
5.0
Service & Deliverables
"We’ve had no issues."
Schedule
5.0
On time / deadlines
"They’re considerably cheaper than our local options."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Dealing with a remote provider requires us to take more time outlining projects and setting clear goals.
Showing 1-10 of
20 Reviews
Our Story
We are Prerna Trimurty Infotech Pvt. Ltd. (PTI WebTech), an ISO-certified IT team founded in 2009 in Jaipur. Our 40+ in‑house experts specialize in PHP, Ruby on Rails, Shopify, Magento, WordPress, mobile (iOS/Android) and AI/ML solutions. With 15+ years, 1000+ projects and 600+ clients across 20+ countries, we deliver research-driven design, custom development, timely delivery and ongoing support that have generated repeat clients and measurable client success.
Meet the Team
Sugan ChandCo-Founder & Director
Expert in web, mobile, eCommerce, AI & digital marketing. Since 2009, I’ve helped 500+ brands grow with powerful tech and smart digital strategies. Let’s build and scale your digital success.
Suresh KumarCo-Founder & Director
I am known for commitment, discipline, and result-oriented work approach. With a strong focus on quality service and client satisfaction, I consistently contribute to the company’s growth by delivering reliable solutions.
What Sets Us Apart
Proven Expertise
15+ years of experience delivering high-quality web, mobile, eCommerce, and custom software solutions for 500+ global brands.
End-to-End Capability
From design to development, marketing, AI, and automation—clients get everything under one roof with a truly seamless workflow.
Reliability & Long-Term Partnership
We prioritize clear communication, on-time delivery, and ongoing support to build lasting relationships and ensure consistent business growth.
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