Pocket App

BACKGROUND

Please describe your company and position.

I am the Regional Manager of The Centre for Social Justice

Describe what your company does in a single sentence.

The Centre for Social Justice is an independent think tank that conducts research and builds alliances to tackle poverty and social inequality across the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We engaged Pocket App to develop and improve our digital applications to better deliver research and policy content. Their objectives included creating a user-friendly app experience, structuring content for easier navigation, and implementing technical solutions that support our long-term digital strategy and operational needs.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included discovery sessions to understand our content workflows, audience needs, and operational requirements, followed by the design and development of a digital application to improve access to our research and policy materials. Key deliverables included wireframes, a functional app build, user interface improvements, content structuring, and technical solutions that enhanced usability, accessibility, and long-term maintainability. Pocket App also provided iterative support and guidance to ensure the solution met our organisational objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully functional digital application that improved access to our research and policy content. Early testing revealed a few minor usability issues, which Pocket App addressed promptly through iterative updates. As a result, users now experience a clearer and more intuitive interface, while internal teams can manage and update content more efficiently. The solution also provides a solid foundation for future digital enhancements, supporting our long-term strategic objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Though there were a few occasions where adjustments were needed due to changes in requirements or minor misunderstandings. In each case, their team responded promptly and professionally, keeping communication clear and ensuring that any issues were resolved quickly. Overall, they were collaborative, flexible, and attentive to our needs.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Pocket App’s ability to understand the context of a policy-focused, nonprofit organization. They balanced technical expertise with sensitivity to our mission, offering practical suggestions that improved the overall solution. While they initially needed clarification on some of our content workflows, they quickly adapted and demonstrated a solution-oriented approach throughout the project.

Are there any areas for improvement or something Pocket App could have done differently?

While the overall experience was positive, more frequent progress updates during certain phases would have been helpful for internal alignment. There were also a few initial misunderstandings around content workflows, but Pocket App was responsive and quick to address them. Overall, they were receptive to feedback and worked collaboratively to ensure the final solution met our needs.

BACKGROUND

Please describe your company and position.

I am the Managing Director of The Jobs Foundation

Describe what your company does in a single sentence.

The CSJ Foundation is a charity that helps people overcome poverty and unemployment by connecting them with meaningful job opportunities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We hired Pocket App to design and build mobile apps that improved user experience and provided scalable solutions our team couldn’t deliver in-house.

SOLUTION

How did you find Pocket App?

Referral

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App worked closely with us to translate our web workflows into mobile-friendly applications. The project included product discovery to define requirements, UX and interface design tailored for mobile users, development of native iOS and Android apps, testing for performance and reliability, and final deployment. Key deliverables included fully functional mobile applications integrated with our existing web platforms, optimized user experiences for our clients, and documentation to support ongoing updates and maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feedback from end-users indicated that app was not working well initially, but after more work from the their end, our team was able to integrate and maintain the apps efficiently alongside our web platforms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They followed a clear and structured project management approach, keeping us informed at every stage. They delivered milestones on time, adapted quickly to changes in scope, and responded promptly to questions.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to take complex web workflows and translate them into seamless mobile experiences.

Are there any areas for improvement or something Pocket App could have done differently?

The project went smoothly overall, though there were a few minor timeline adjustments during the discovery phase. They communicated these changes clearly and adapted quickly, so the impact on the project was minimal.

BACKGROUND

Please describe your company and position.

I am the Co-Owner of Fitness Collective

Describe what your company does in a single sentence.

At Fitness Collective, we specialize in helping people with injuries & limitations lose weight and get in shape

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• Create a mobile app for our members from our web app.

SOLUTION

How did you find Pocket App?

Online Search

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocketapp created a custom mobile app for both Play Store and the App Store. This allowed members to schedule sessions with our highly technical policies, see results, set goals, follow nutrition courses we have created, and perform workouts digitally. Our company has been building our own software for the past 13 years, and we just started working with Pocketapp in the last 6 months.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They produced a highly functional, beautiful app! We have a mobile app in the hands of our members, and they love it!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did an excellent job on the project. Very responsive, even from 1/2 a world away. Great communication, always seeking clarity between my desires and what the programmers were working on. I now have to have them on future projects. Pocketapp did a great job checking in with me along the way and making sure I was heard through the process. They were a great team! 

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Pocketapp is a well-oiled machine. Our company has been building our own software for the past 13 years and we just started working with Simform in the last 6 months. They have blown me away with their organization, communication, design, and programming. 

Are there any areas for improvement or something Pocket App could have done differently?

Not really, they did an excellent job and I would highly recommend them. 

BACKGROUND

Please describe your company and position.

I am the Founder and ceo of Wintermute

Describe what your company does in a single sentence.

Wintermute is a leading crypto market maker and algorithmic trading firm that provides deep liquidity and efficient trading across digital asset markets, including centralized and decentralized exchanges and OTC trading services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We wanted a private mobile app for our internal team. The goal was to let staff see key trading stats, alerts, and reports on the go. It had to be fast, very secure, and simple to read at a glance.

SOLUTION

How did you find Pocket App?

Referral

Why did you select Pocket App over others?

Referred to me

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App handled design, build, and testing. They created dashboards for live data, alert tools, secure login, and report views. They also worked on linking the app to our data feeds and internal systems. The app was built for both iOS and Android and went through strong testing before release.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our team started using the app daily. Response time to alerts improved. Staff could check updates without being at their desks. This helped us move faster and stay informed in real time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were organised and calm. We had weekly updates and clear timelines. Most tasks came in on time. When we asked for changes, they adjusted without delay and explained things in a simple way.

What was your primary form of communication with Pocket App?

Email or Messaging App

What did you find most impressive or unique about this company?

They understood how important speed and security were for us. They did not overcomplicate the app. Everything felt clear and focused on purpose.

Are there any areas for improvement or something Pocket App could have done differently?

At first, more time spent understanding some of our data formats would have helped. Once they learned it, things moved very well.

BACKGROUND

Please describe your company and position.

I am the Founder of Allica Bank

Describe what your company does in a single sentence.

Allica Bank is a business bank that provides current accounts, savings, lending and financial tools designed to help established small and medium-sized businesses manage and grow their money with personalised service and modern technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We needed a simple, secure mobile app for our business banking customers. Our goal was to make it easy for small business owners to check balances, move money, and manage accounts without calling support. We also wanted the app to feel modern but very easy to use.

SOLUTION

How did you find Pocket App?

Clutch Site

Why did you select Pocket App over others?

• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App handled the full app build from start to finish. They worked on design, user journey, development, testing, and launch. They built features like account overview, payments, alerts, login security, and in-app support. They also helped connect the app to our core banking system and made sure it met banking rules and data safety standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, we saw many customers start using the app instead of calling us. Support requests for simple tasks dropped. App usage went up each month. Customers told us it was easy to use and saved them time. This showed us the app was doing what we hoped.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was clear and steady. We had regular check-ins and simple updates. Most items were delivered on time. When we needed changes, they were quick to adjust. They listened well and did not make things complex.

What was your primary form of communication with Pocket App?

Virtual Meeting

What did you find most impressive or unique about this company?

They understood that banking users do not want fancy things; they want clear and safe tools. Pocket App focused on that. They made hard technical work feel simple for us.

Are there any areas for improvement or something Pocket App could have done differently?

At the start, more time on planning some technical links with our systems would have helped. We solved it later, but early mapping would save time.

BACKGROUND

Please describe your company and position.

I am the co-founder of Function Black

Describe what your company does in a single sentence.

Function Black is a IT service company that provide proactive Managed IT support, cyber security, and professional technology services to help businesses keep their systems secure and reliable  while offering ongoing support at a predictable cost.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We needed a mobile app that could present our services and tools in a simple way for clients. The goal was to make access faster and remove the need for people to log into different systems.n

SOLUTION

How did you find Pocket App?

Clutch Site

Why did you select Pocket App over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App handled the design and development of the mobile app for both iPhone and Android. They worked on the structure, screens, and full build. The app included user login, service access, notifications, and a dashboard where users could see updates. They also built an admin area so our team could manage content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

More users started using the app instead of asking for help by email. We saw faster response from clients when updates were posted. It reduced back and forth communication and saved time for our staff.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept the project moving without delays. We had regular check-ins and clear timelines. When we requested changes, they acted on them quickly and without confusion.

What was your primary form of communication with Pocket App?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very practical. They focused on what users really need instead of adding things that are not useful.

Are there any areas for improvement or something Pocket App could have done differently?

At the start, we spent time refining how the dashboard should look. A few more layout ideas early would have helped us decide faster.

BACKGROUND

Please describe your company and position.

I am the Technical Director of Asprey Management Solutions

Describe what your company does in a single sentence.

Asprey Management Solutions provides tailored business and property management services to help clients streamline operations and improve overall efficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We hired Pocket App to design and develop a more efficient and user friendly mobile solution that would streamline our internal processes and improve how we deliver services to our clients, while also addressing performance and usability issues we were experiencing with our previous setup.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covered the full design and development of a mobile solution, from initial discovery through to launch and post release support. Pocket App began by reviewing our existing processes and identifying areas where a mobile platform could improve efficiency and user experience. They handled the UX and UI design, including wireframes and interactive prototypes.

In the early stages, there were a few gaps in how some of our operational workflows were interpreted, which meant a bit of rework was needed, but these were resolved through follow up sessions and clearer alignment. On the development side, they built a custom mobile application focused on simplifying task management, improving communication, and making key information more accessible.

They also worked on backend functionality to support our internal systems and ensure smoother performance overall. Key deliverables included a fully developed mobile app, UX and UI designs, interactive prototypes, backend integration, and post launch support to fix minor issues and refine the app based on feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launch, we’ve seen improved efficiency in our daily operations, with tasks completed faster and less manual follow up. 
The app is more stable, and internal errors have reduced. User feedback has also been positive in terms of ease of use. A few minor issues came up after launch, but they were resolved quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was well organized with regular updates and clear communication. Most deliverables were on time, though there were slight delays early on due to some requirement gaps. They responded well to feedback and adjusted quickly, which made the overall process smooth as the project progressed.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to understand our operations and turn that into a practical solution. Even when there were early misunderstandings, they adapted quickly and improved the overall experience with useful suggestions beyond the initial scope.

Are there any areas for improvement or something Pocket App could have done differently?

One area for improvement would be clearer alignment on requirements at the start, as a few details were missed early on and led to minor rework. That said, they addressed this quickly and communication improved as the project progressed.

BACKGROUND

Please describe your company and position.

I am the Founder and ceo of Everest Research Limited

Describe what your company does in a single sentence.

Everest Research Limited is a UK-based investment research firm that produces in-depth analysis and reports to help professional investors understand high-yield markets and make informed decisions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

We wanted our research work to be easier for clients to reach. Many of them read on their phones, so we needed a mobile app where they could find our insights without searching through emails.

SOLUTION

How did you find Pocket App?

Referral

Why did you select Pocket App over others?

Referred to me

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App designed and built the mobile app from scratch. They worked on the layout, user journey, and development for both iOS and Android. The app allowed users to log in, browse reports, receive alerts when new research was added, and save items to read later. They also created a back end for our team to manage content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We noticed more readers going through our reports. Clients began using the app weekly. It reduced the number of emails we sent and made sharing updates much faster.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process felt steady and well planned. They kept us informed and delivered work when they said they would. Any feedback we gave was handled without delay.

What was your primary form of communication with Pocket App?

Email or Messaging App

What did you find most impressive or unique about this company?

They took time to understand how research content should be displayed. They made heavy information feel light and easy to read on a small screen.

Are there any areas for improvement or something Pocket App could have done differently?

Early on, we spent time discussing visual style. If we had started with more sample layouts, that part would have been quicker.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of P1 Investment Services

Describe what your company does in a single sentence.

P1 Investment Services is a  financial services company that provides technology driven investment management solutions and a digital investment platform to help financial advisers and their clients manage portfolios efficiently and at low cost.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We wanted a mobile app for our clients to check their investments easily. Our goal was to make it simple for them to see reports, track performance, and stay connected with us without always calling or emailing.

SOLUTION

How did you find Pocket App?

Referral

Why did you select Pocket App over others?

Referred to me

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App handled the full design and build of the mobile app. They created the user flow, designed clean screens, and built the app for both Android and iPhone. The app included portfolio view, performance charts, secure login, notifications, and a simple admin area for our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clients started using the app daily to check their portfolios. We received fewer routine emails asking for reports. Client engagement improved, and it saved time for our support team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were organized and clear in communication. We had regular updates, and they delivered each stage on time. When we asked for changes, they were quick to respond.

What was your primary form of communication with Pocket App?

Email or Messaging App

What did you find most impressive or unique about this company?

They understood that this was a finance app and paid close attention to security and clarity. The app feels professional and easy for clients of all ages to use.

Are there any areas for improvement or something Pocket App could have done differently?

At the beginning, a few more visual examples would have helped us align faster on the design style. After that, the work went very smoothly.