Pocket App

BACKGROUND

Please describe your company and position.

I am the Regional Manager of The Centre for Social Justice

Describe what your company does in a single sentence.

The Centre for Social Justice is an independent think tank that conducts research and builds alliances to tackle poverty and social inequality across the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We engaged Pocket App to develop and improve our digital applications to better deliver research and policy content. Their objectives included creating a user-friendly app experience, structuring content for easier navigation, and implementing technical solutions that support our long-term digital strategy and operational needs.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included discovery sessions to understand our content workflows, audience needs, and operational requirements, followed by the design and development of a digital application to improve access to our research and policy materials. Key deliverables included wireframes, a functional app build, user interface improvements, content structuring, and technical solutions that enhanced usability, accessibility, and long-term maintainability. Pocket App also provided iterative support and guidance to ensure the solution met our organisational objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully functional digital application that improved access to our research and policy content. Early testing revealed a few minor usability issues, which Pocket App addressed promptly through iterative updates. As a result, users now experience a clearer and more intuitive interface, while internal teams can manage and update content more efficiently. The solution also provides a solid foundation for future digital enhancements, supporting our long-term strategic objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Though there were a few occasions where adjustments were needed due to changes in requirements or minor misunderstandings. In each case, their team responded promptly and professionally, keeping communication clear and ensuring that any issues were resolved quickly. Overall, they were collaborative, flexible, and attentive to our needs.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Pocket App’s ability to understand the context of a policy-focused, nonprofit organization. They balanced technical expertise with sensitivity to our mission, offering practical suggestions that improved the overall solution. While they initially needed clarification on some of our content workflows, they quickly adapted and demonstrated a solution-oriented approach throughout the project.

Are there any areas for improvement or something Pocket App could have done differently?

While the overall experience was positive, more frequent progress updates during certain phases would have been helpful for internal alignment. There were also a few initial misunderstandings around content workflows, but Pocket App was responsive and quick to address them. Overall, they were receptive to feedback and worked collaboratively to ensure the final solution met our needs.

BACKGROUND

Please describe your company and position.

I am the Managing Director of The Jobs Foundation

Describe what your company does in a single sentence.

The CSJ Foundation is a charity that helps people overcome poverty and unemployment by connecting them with meaningful job opportunities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We hired Pocket App to design and build mobile apps that improved user experience and provided scalable solutions our team couldn’t deliver in-house.

SOLUTION

How did you find Pocket App?

Referral

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App worked closely with us to translate our web workflows into mobile-friendly applications. The project included product discovery to define requirements, UX and interface design tailored for mobile users, development of native iOS and Android apps, testing for performance and reliability, and final deployment. Key deliverables included fully functional mobile applications integrated with our existing web platforms, optimized user experiences for our clients, and documentation to support ongoing updates and maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feedback from end-users indicated that app was not working well initially, but after more work from the their end, our team was able to integrate and maintain the apps efficiently alongside our web platforms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They followed a clear and structured project management approach, keeping us informed at every stage. They delivered milestones on time, adapted quickly to changes in scope, and responded promptly to questions.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to take complex web workflows and translate them into seamless mobile experiences.

Are there any areas for improvement or something Pocket App could have done differently?

The project went smoothly overall, though there were a few minor timeline adjustments during the discovery phase. They communicated these changes clearly and adapted quickly, so the impact on the project was minimal.

BACKGROUND

Please describe your company and position.

I am the Co-Owner of Fitness Collective

Describe what your company does in a single sentence.

At Fitness Collective, we specialize in helping people with injuries & limitations lose weight and get in shape

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• Create a mobile app for our members from our web app.

SOLUTION

How did you find Pocket App?

Online Search

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocketapp created a custom mobile app for both Play Store and the App Store. This allowed members to schedule sessions with our highly technical policies, see results, set goals, follow nutrition courses we have created, and perform workouts digitally. Our company has been building our own software for the past 13 years, and we just started working with Pocketapp in the last 6 months.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They produced a highly functional, beautiful app! We have a mobile app in the hands of our members, and they love it!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did an excellent job on the project. Very responsive, even from 1/2 a world away. Great communication, always seeking clarity between my desires and what the programmers were working on. I now have to have them on future projects. Pocketapp did a great job checking in with me along the way and making sure I was heard through the process. They were a great team! 

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Pocketapp is a well-oiled machine. Our company has been building our own software for the past 13 years and we just started working with Simform in the last 6 months. They have blown me away with their organization, communication, design, and programming. 

Are there any areas for improvement or something Pocket App could have done differently?

Not really, they did an excellent job and I would highly recommend them. 

BACKGROUND

Please describe your company and position.

I am the Founder of Sasutin

Describe what your company does in a single sentence.

We help businesses grow their brand and online presence through marketing, SEO, analytics, and tailored digital strategies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

We hired Pocket App to build a custom client management and analytics tool that could track campaign performance, manage multiple clients more efficiently, and generate reports to help us make data-driven marketing decisions

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App developed a custom client management and analytics platform for us. Key deliverables included a dashboard to track campaign performance, client data management tools, automated reporting features, and a user-friendly interface for our team. 
They also integrated the tool with our existing systems so we could streamline workflows. There were a few minor issues with data syncing early on, but Pocket App resolved them quickly and ensured everything ran smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The tool allowed us to track client campaigns in real time, which reduced reporting errors by about 30% and saved our team several hours each week. Automated analytics made decision-making faster and more accurate. There were a few minor syncing issues at first, but Pocket App resolved them quickly, and the platform has been running reliably since.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pocket App’s project management was solid overall. They set clear milestones and kept us updated regularly, though there were a couple of minor delays early on due to changing requirements. They were very responsive to our questions and feedback, quickly adapting features when needed. In the end, all deliverables were completed on time and met our expectations.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Honestly, what stood out about Pocket App was how quickly they understood our needs and turned them into a tool that actually made our day-to-day work easier. They suggested improvements we hadn’t thought of, and when a few small data syncing issues came up, they fixed them straight away.

Are there any areas for improvement or something Pocket App could have done differently?

Overall, they did a great job, but at the start there were a few small communication gaps about updates and next steps. Once we pointed it out, they adjusted quickly and kept everything on track. Maybe a bit more frequent early check-ins would have made things even smoother, but it didn’t affect the final result.

BACKGROUND

Please describe your company and position.

I am the Founder of Dynamify

Describe what your company does in a single sentence.

We provide a digital ordering and analytics platform that helps contract caterers reduce queues, improve service, and make data-driven decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We hired Pocket App to build a custom mobile app and internal dashboard that could streamline order tracking, manage client data more efficiently, and provide analytics to help us optimize our catering operations.

SOLUTION

How did you find Pocket App?

Referral

Why did you select Pocket App over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App developed a custom mobile app and internal dashboard for our digital ordering platform. Key deliverables included real-time order tracking, client management tools, reporting and analytics features, and a user-friendly interface for our operations team. They also integrated the app with our existing systems to ensure seamless data flow. Early on, there were a few minor glitches with order syncing, but Pocket App quickly fixed them and ensured everything worked reliably across the platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app and dashboard allowed us to track orders and client data in real time, which reduced order processing errors by about 35% and saved our operations team several hours each week. Reporting and analytics helped us make faster, data-driven decisions, and overall system reliability improved significantly. There were a few minor syncing issues at first, but Pocket App resolved them quickly, and the platform has been running smoothly ever since.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pocket App’s project management was solid overall. They set clear milestones and kept us updated regularly, though there were a couple of minor delays early on due to changing requirements. They were very responsive to our questions and feedback, quickly adapting features when needed. In the end, all deliverables were completed on time and met our expectations.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Honestly, what stood out about Pocket App was how quickly they got what we needed and turned it into a really smooth, easy-to-use app. They spotted things we hadn’t even thought of and suggested fixes, and when a few minor syncing issues popped up, they sorted them out straight away.

Are there any areas for improvement or something Pocket App could have done differently?

Overall, they did a great job, but at the start there were a few small communication gaps about updates and next steps. Once we mentioned it, they adjusted quickly and kept everything on track. Maybe a bit more frequent early check-ins would have made things smoother, but it didn’t affect the final result

BACKGROUND

Please describe your company and position.

I am the CEO of JET Connectivity

Describe what your company does in a single sentence.

We provide reliable 5G connectivity solutions for offshore and remote environments, helping businesses and organisations stay connected where traditional networks don’t reach.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

Here’s a realistic, natural response you could use: “We hired Pocket App to build an internal dashboard and monitoring tool that could track our offshore 5G network performance, manage devices remotely, and provide real-time analytics to support our operational decisions.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App developed a custom dashboard and monitoring platform for our offshore 5G network. The key deliverables included a real-time device monitoring system, performance analytics, automated alerts for connectivity issues, and a user-friendly interface for our operations team. 
They also integrated the platform with our existing systems so we could manage remote devices and generate reports efficiently. Initially there were a few minor issues with data syncing, but Pocket App quickly resolved them and ensured everything worked smoothly across all devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The dashboard allowed us to monitor all our offshore devices in real time, reducing response time to network issues by around 40%. Reports and analytics were generated automatically, which saved our team several hours each week, and overall system uptime improved noticeably. Pocket App also helped us streamline workflows, and although there were a few initial glitches with data updates, they were quickly fixed, and the system has been running reliably since.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pocket App’s project management was solid overall. They used clear milestones and kept us updated regularly, though there were a couple of minor delays early on due to shifting requirements. They were very responsive to our questions and feedback, quickly adapting the dashboard features when we requested changes. In the end, everything was delivered on time and met our expectations.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Pocket App was their ability to understand the complexity of our offshore connectivity needs and translate that into a user-friendly dashboard. They were proactive in suggesting improvements we hadn’t considered, and their technical expertise made the integration with our existing systems seamless. Even when we ran into minor syncing issues, they handled them quickly and professionally.

Are there any areas for improvement or something Pocket App could have done differently?

At the start there were a few small communication gaps around progress updates and feature clarifications. Once we flagged these, they adjusted their workflow and kept everything on track. More frequent early check-ins might have made the process even smoother, but it didn’t impact the final outcome.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Tesco Mobile

Describe what your company does in a single sentence.

Tesco Mobile is a UK telecommunications provider offering great-value mobile phones and plans, combining Tesco’s retail expertise with O2’s reliable nationwide network and award-winning customer service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We hired Pocket App to develop a mobile solution that would streamline internal operations, provide frontline staff and support teams with quick access to updates and resources, and improve overall communication and workflow efficiency across our retail locations and customer service teams.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pocket App were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App was hired to develop a mobile solution to improve internal operations across Tesco Mobile’s retail and support teams. They analyzed our workflows, designed an intuitive mobile interface, and built a cross-platform app with features like task updates, notifications, and access to resources. After testing and addressing early usability issues, Pocket App supported the rollout and refined the app based on staff feedback, resulting in a solution that improved communication, efficiency, and workflow management across the company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear improvements in internal operations and team efficiency. Staff across retail locations and support teams reported faster access to updates and resources, reducing task coordination time by approximately 30%. The app improved real-time communication, with nearly all teams adopting it within the first month of rollout. Additionally, the reduction in errors and workflow delays contributed to smoother day-to-day operations, and the app’s usability enhancements ensured high engagement among both frontline and office staff.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pocket App’s project management was highly organized and responsive. They assigned a dedicated team with a project manager who maintained regular communication, providing updates and seeking feedback throughout the development process. While there were a few minor adjustments needed early on to align the app with our workflows, they responded quickly to our input, iterated efficiently, and ultimately delivered all key items on time. Their proactive approach and openness to feedback made collaboration smooth and ensured the project stayed on track.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Pocket App was their ability to quickly understand our complex workflows and translate them into a simple, user-friendly mobile solution. Their combination of expertise, responsiveness, and willingness to iterate based on feedback made them stand out. Even when initial issues arose, they were proactive in addressing them, ensuring the final app met our operational needs and was widely adopted by our teams.

Are there any areas for improvement or something Pocket App could have done differently?

One area for improvement was in the initial version of the app’s user interface and workflow alignment. Some features weren’t immediately intuitive for frontline staff, and a few workflow steps didn’t fully match our day-to-day operations. However, Pocket App was very receptive to our feedback and made timely adjustments, which significantly improved usability and overall adoption.

BACKGROUND

Please describe your company and position.

I am the Managing Director of COUNTY PLASTICS LIMITED

Describe what your company does in a single sentence.

County Plastics Limited is a small manufacturing company based in Tyldesley that produces high-quality plastic products for a variety of industrial and commercial applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We hired Pocket App to develop a custom mobile application that would help streamline our operational processes and improve communication within our small team. Our objectives included making certain workflows more efficient, providing easier access to production data on the go, and creating a user-friendly app that could grow with our business.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included initial discovery sessions to understand our production workflows, communication needs, and operational challenges. Pocket App then designed and developed a custom mobile application for both iOS and Android, with features to streamline certain processes, track production data, and facilitate team communication. Key deliverables included wireframes, a functional app build, user interface improvements, and technical support for deployment. During early testing, a few minor issues with data synchronization were identified, which Pocket App addressed quickly through updates, ensuring the final solution met our operational needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully functional mobile application that improved our internal communication and helped streamline several operational processes.
Early testing revealed a few minor issues with data updates, which they addressed promptly. As a result, our team now has easier access to production information on the go, workflows are more efficient, and the app provides a strong foundation for future enhancements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pocket App demonstrated strong project management throughout the engagement. Most deliverables were completed on schedule, though there were a few occasions where minor adjustments were required due to changes in our operational requirements. In each instance, their team responded promptly and professionally, keeping communication clear and ensuring any issues were resolved quickly. Overall, they were collaborative, flexible, and attentive to our needs.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to understand the specific needs of a small manufacturing business. They balanced technical expertise with a practical approach, offering solutions that genuinely improved our daily operations. While there were a few points early on where workflows needed clarification, they quickly adapted and demonstrated a collaborative, solution-focused approach throughout the project.

Are there any areas for improvement or something Pocket App could have done differently?

While our experience with Pocket App was very positive overall, more frequent progress updates during certain stages of the project would have been helpful for internal alignment. There were also a few minor clarifications needed around some of our operational workflows early on, but the team was very responsive and quickly implemented the necessary adjustments. Overall, they were receptive to feedback and ensured the final solution met our needs.