Pocket App

BACKGROUND

Please describe your company and position.

I am the Regional Manager of The Centre for Social Justice

Describe what your company does in a single sentence.

The Centre for Social Justice is an independent think tank that conducts research and builds alliances to tackle poverty and social inequality across the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We engaged Pocket App to develop and improve our digital applications to better deliver research and policy content. Their objectives included creating a user-friendly app experience, structuring content for easier navigation, and implementing technical solutions that support our long-term digital strategy and operational needs.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included discovery sessions to understand our content workflows, audience needs, and operational requirements, followed by the design and development of a digital application to improve access to our research and policy materials. Key deliverables included wireframes, a functional app build, user interface improvements, content structuring, and technical solutions that enhanced usability, accessibility, and long-term maintainability. Pocket App also provided iterative support and guidance to ensure the solution met our organisational objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully functional digital application that improved access to our research and policy content. Early testing revealed a few minor usability issues, which Pocket App addressed promptly through iterative updates. As a result, users now experience a clearer and more intuitive interface, while internal teams can manage and update content more efficiently. The solution also provides a solid foundation for future digital enhancements, supporting our long-term strategic objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Though there were a few occasions where adjustments were needed due to changes in requirements or minor misunderstandings. In each case, their team responded promptly and professionally, keeping communication clear and ensuring that any issues were resolved quickly. Overall, they were collaborative, flexible, and attentive to our needs.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Pocket App’s ability to understand the context of a policy-focused, nonprofit organization. They balanced technical expertise with sensitivity to our mission, offering practical suggestions that improved the overall solution. While they initially needed clarification on some of our content workflows, they quickly adapted and demonstrated a solution-oriented approach throughout the project.

Are there any areas for improvement or something Pocket App could have done differently?

While the overall experience was positive, more frequent progress updates during certain phases would have been helpful for internal alignment. There were also a few initial misunderstandings around content workflows, but Pocket App was responsive and quick to address them. Overall, they were receptive to feedback and worked collaboratively to ensure the final solution met our needs.

BACKGROUND

Please describe your company and position.

I am the Managing Director of The Jobs Foundation

Describe what your company does in a single sentence.

The CSJ Foundation is a charity that helps people overcome poverty and unemployment by connecting them with meaningful job opportunities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We hired Pocket App to design and build mobile apps that improved user experience and provided scalable solutions our team couldn’t deliver in-house.

SOLUTION

How did you find Pocket App?

Referral

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App worked closely with us to translate our web workflows into mobile-friendly applications. The project included product discovery to define requirements, UX and interface design tailored for mobile users, development of native iOS and Android apps, testing for performance and reliability, and final deployment. Key deliverables included fully functional mobile applications integrated with our existing web platforms, optimized user experiences for our clients, and documentation to support ongoing updates and maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feedback from end-users indicated that app was not working well initially, but after more work from the their end, our team was able to integrate and maintain the apps efficiently alongside our web platforms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They followed a clear and structured project management approach, keeping us informed at every stage. They delivered milestones on time, adapted quickly to changes in scope, and responded promptly to questions.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to take complex web workflows and translate them into seamless mobile experiences.

Are there any areas for improvement or something Pocket App could have done differently?

The project went smoothly overall, though there were a few minor timeline adjustments during the discovery phase. They communicated these changes clearly and adapted quickly, so the impact on the project was minimal.

BACKGROUND

Please describe your company and position.

I am the Co-Owner of Fitness Collective

Describe what your company does in a single sentence.

At Fitness Collective, we specialize in helping people with injuries & limitations lose weight and get in shape

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• Create a mobile app for our members from our web app.

SOLUTION

How did you find Pocket App?

Online Search

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocketapp created a custom mobile app for both Play Store and the App Store. This allowed members to schedule sessions with our highly technical policies, see results, set goals, follow nutrition courses we have created, and perform workouts digitally. Our company has been building our own software for the past 13 years, and we just started working with Pocketapp in the last 6 months.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They produced a highly functional, beautiful app! We have a mobile app in the hands of our members, and they love it!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did an excellent job on the project. Very responsive, even from 1/2 a world away. Great communication, always seeking clarity between my desires and what the programmers were working on. I now have to have them on future projects. Pocketapp did a great job checking in with me along the way and making sure I was heard through the process. They were a great team! 

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Pocketapp is a well-oiled machine. Our company has been building our own software for the past 13 years and we just started working with Simform in the last 6 months. They have blown me away with their organization, communication, design, and programming. 

Are there any areas for improvement or something Pocket App could have done differently?

Not really, they did an excellent job and I would highly recommend them. 

BACKGROUND

Please describe your company and position.

I am the Founder and ceo of Everest Research Limited

Describe what your company does in a single sentence.

Everest Research Limited is a UK-based investment research firm that produces in-depth analysis and reports to help professional investors understand high-yield markets and make informed decisions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

We wanted our research work to be easier for clients to reach. Many of them read on their phones, so we needed a mobile app where they could find our insights without searching through emails.

SOLUTION

How did you find Pocket App?

Referral

Why did you select Pocket App over others?

Referred to me

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App designed and built the mobile app from scratch. They worked on the layout, user journey, and development for both iOS and Android. The app allowed users to log in, browse reports, receive alerts when new research was added, and save items to read later. They also created a back end for our team to manage content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We noticed more readers going through our reports. Clients began using the app weekly. It reduced the number of emails we sent and made sharing updates much faster.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process felt steady and well planned. They kept us informed and delivered work when they said they would. Any feedback we gave was handled without delay.

What was your primary form of communication with Pocket App?

Email or Messaging App

What did you find most impressive or unique about this company?

They took time to understand how research content should be displayed. They made heavy information feel light and easy to read on a small screen.

Are there any areas for improvement or something Pocket App could have done differently?

Early on, we spent time discussing visual style. If we had started with more sample layouts, that part would have been quicker.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of P1 Investment Services

Describe what your company does in a single sentence.

P1 Investment Services is a  financial services company that provides technology driven investment management solutions and a digital investment platform to help financial advisers and their clients manage portfolios efficiently and at low cost.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We wanted a mobile app for our clients to check their investments easily. Our goal was to make it simple for them to see reports, track performance, and stay connected with us without always calling or emailing.

SOLUTION

How did you find Pocket App?

Referral

Why did you select Pocket App over others?

Referred to me

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App handled the full design and build of the mobile app. They created the user flow, designed clean screens, and built the app for both Android and iPhone. The app included portfolio view, performance charts, secure login, notifications, and a simple admin area for our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clients started using the app daily to check their portfolios. We received fewer routine emails asking for reports. Client engagement improved, and it saved time for our support team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were organized and clear in communication. We had regular updates, and they delivered each stage on time. When we asked for changes, they were quick to respond.

What was your primary form of communication with Pocket App?

Email or Messaging App

What did you find most impressive or unique about this company?

They understood that this was a finance app and paid close attention to security and clarity. The app feels professional and easy for clients of all ages to use.

Are there any areas for improvement or something Pocket App could have done differently?

At the beginning, a few more visual examples would have helped us align faster on the design style. After that, the work went very smoothly.

BACKGROUND

Please describe your company and position.

I am the Founder of Number Hive

Describe what your company does in a single sentence.

Number Hive develops digital tools that help businesses manage operations, data, and workflows more efficiently through a centralized platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We hired Pocket App, a London App Development Company, to design and develop a more scalable and user friendly mobile application that would improve how our users interact with the platform, while also addressing performance issues and limitations we were facing with our initial build.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved a full redesign and redevelopment of our mobile application, covering everything from discovery through to launch and post release support. As a London App Development Company, Pocket App began by reviewing our existing product, identifying gaps in usability, performance, and overall user flow.

They led the UX and UI process, creating wireframes and interactive prototypes to refine the experience. Early on, there were a few misunderstandings around how some of our core features and data flows should be structured, which led to a bit of back and forth, but these were resolved through more detailed sessions and iteration.

On the development side, they rebuilt the mobile app with a stronger focus on scalability, smoother performance, and more intuitive navigation. They also worked on backend improvements to better support our data handling and integrations, which had been a limitation in our previous version.

Key deliverables included a fully redesigned mobile app, UX and UI assets, interactive prototypes, backend enhancements, integration with our existing systems, and post launch support to address bugs and optimize performance based on user feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the updated app with Pocket App, a London App Development Company, we’ve seen clear improvements in performance and user engagement. Load times were reduced noticeably, and the app became much more stable compared to our earlier version.

User activity also improved, with more consistent usage and longer session times, which showed that navigation and overall usability had been enhanced. The updated structure made it easier for users to interact with key features, which was one of our main goals.

We also saw a drop in user reported issues and support requests. There were a few minor bugs right after launch, but they were resolved quickly, and overall feedback from users has been more positive since the release.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was well organized and transparent throughout. As a London App Development Company, Pocket App followed an agile approach with regular check ins and progress updates, which made it easy to track milestones.

Most deliverables were completed on schedule, though there were a few minor delays during the design phase when we were refining how certain features should work. They communicated these changes proactively and adjusted timelines without major disruption.

They were very responsive to our needs, especially when we requested changes or clarifications. In the early stages, a few of our requirements weren’t fully captured, but they quickly addressed this through additional discussions and iterations, showing flexibility and commitment to delivering the right solution.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What was most impressive about Pocket App, a London App Development Company, was their ability to quickly understand our product and users, and translate that into practical design and functionality. Even when there were early misunderstandings, they adapted fast and actively suggested improvements that enhanced usability and performance, going beyond just building what we asked for.

Are there any areas for improvement or something Pocket App could have done differently?

One area for improvement would be better alignment on requirements at the very start. As a London App Development Company, Pocket App missed a few details early on, which led to some rework, but they adapted quickly and improved communication as the project progressed.

BACKGROUND

Please describe your company and position.

I am the Founder of OBG Access

Describe what your company does in a single sentence.

OBG Access provides healthcare professionals with digital tools and platforms to access reliable, up to date clinical information more efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

We hired Pocket App, a London App Development Company, to design and develop a more intuitive and scalable mobile platform that would improve how healthcare professionals access and engage with our clinical content, while also resolving usability issues and performance limitations we were experiencing with our previous solution.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pocket App were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covered a full redesign and redevelopment of our mobile application, from initial discovery through to launch and post release support. As a London App Development Company, Pocket App started by reviewing our existing platform, identifying usability gaps, and mapping out a more streamlined user journey tailored to healthcare professionals who need quick and reliable access to information.

They handled UX and UI design, including wireframes, prototypes, and user testing iterations. In the early stages, there were a few misalignments around how certain clinical content should be structured in the app, but these were quickly addressed through workshops and feedback sessions.

On the development side, they built a new, more scalable mobile app with improved performance, better navigation, and enhanced search functionality.

Key deliverables included a fully redesigned mobile app, interactive prototypes, a robust backend system, integration with our existing content infrastructure, and ongoing support after launch to resolve minor bugs and optimize performance based on user feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new platform with Pocket App, a London App Development Company, we’ve seen clear improvements across both performance and user engagement. App load times were reduced significantly, and stability issues that previously caused occasional crashes have largely been eliminated.

User engagement also improved, with longer session durations and a noticeable increase in how frequently healthcare professionals return to the app to access content. The enhanced search and navigation made it easier for users to find what they need quickly, which was one of our main objectives from the start.

We also saw a reduction in user complaints and support requests compared to the previous version. While there were a few minor bugs immediately after launch, Pocket App addressed them promptly, and the overall feedback from users has been much more positive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was generally well structured and transparent throughout the engagement. As a London App Development Company, Pocket App worked in an agile manner, with regular check ins, sprint reviews, and clear communication on progress and priorities.

Most deliverables were completed on time, although there were a few instances where timelines shifted slightly, particularly during the design phase when we were refining how complex clinical content should be presented. That said, they were proactive in communicating any delays and made adjustments quickly to stay on track.

They were very responsive to our needs, especially when it came to feedback and change requests. In the early stages, we felt some of our requirements needed more clarification, but once that was addressed through more detailed discussions, the collaboration became much smoother. Overall, they were flexible, attentive, and committed to ensuring the final product aligned with our expectations.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Pocket App, a London App Development Company, was their strong understanding of our users and their collaborative approach. They were open to feedback, quickly adjusted when there were early misinterpretations, and focused not just on development but on improving the overall user experience and performance of the app.

Are there any areas for improvement or something Pocket App could have done differently?

One area for improvement would be better alignment on requirements at the start. As a London App Development Company, Pocket App missed a few details early on, which led to minor rework, but they adapted quickly and improved communication as the project progressed.

BACKGROUND

Please describe your company and position.

I am the Manager of Fit Out UK Ltd

Describe what your company does in a single sentence.

Fit Out UK Ltd specializes in providing high-quality interior fit-out and refurbishment services for commercial and residential spaces across the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We hired Pocket App to develop a mobile and web platform that would streamline our project management, improve client communications, and provide real-time visibility into ongoing fit-out projects across multiple sites.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pocket App started with discovery sessions to understand our workflows, project tracking requirements, and client reporting expectations.

Key deliverables included a responsive web dashboard, a mobile app for on-site updates, real-time project status tracking, client communication features, task assignment and progress monitoring, and secure backend integration. During development, there were minor syncing delays between mobile updates and the dashboard, but the team quickly resolved these with backend optimizations. The final solution was stable, user-friendly, and improved visibility across all projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project update turnaround time improved by 35%, and clients were able to track project progress in real-time, reducing follow-up emails by over 40%. Team adoption of the platform was high, with 90% of project managers using it within the first month.

Early in deployment, there were minor delays in syncing updates between the mobile app and web dashboard, but Pocket App quickly resolved the issue. After the fix, the system maintained consistent performance, providing reliable real-time data and enhancing both internal workflow efficiency and client satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pocket App’s project management was professional and well-organized. Most milestones were delivered on time, and they provided regular updates that kept us informed throughout the project. There were a few minor delays early on due to syncing issues between the mobile app and web dashboard, but they communicated openly, adjusted timelines as needed, and quickly resolved the issues. The team was responsive to all questions and feedback, proactively suggesting improvements to ensure the platform met our needs.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Pocket App was their proactive approach and attention to detail. They didn’t just follow our instructions, they took the time to understand our workflows and suggested improvements that enhanced efficiency and user experience. Even when minor issues like syncing delays arose, they addressed them quickly and professionally. Their combination of technical expertise, clear communication, and commitment to delivering a polished, reliable platform really set them apart.

Are there any areas for improvement or something Pocket App could have done differently?

One area for improvement would be more upfront alignment on mobile and web data syncing. Early in the project, there were minor delays in updates reflecting across the dashboard and mobile app. Once identified, Pocket App quickly optimized the backend and resolved the issue. A bit more initial clarification on these technical details could have made the process even smoother, but overall their responsiveness and problem-solving minimized any impact.

BACKGROUND

Please describe your company and position.

I am the Customer Engagement Specialist of Optimove

Describe what your company does in a single sentence.

Optimove is a CRM marketing platform that helps brands leverage customer data and AI-driven insights to personalize campaigns, increase engagement, and improve customer retention across digital channels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We hired Pocket App to design and develop a high-performance mobile application that would seamlessly integrate with our CRM marketing platform, enhance user experience, and provide clients with easier access to real-time campaign insights and analytics on mobile devices.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the full development of a mobile app integrated with our CRM marketing platform. Pocket App handled discovery, UI/UX design, native iOS and Android development, secure API integration, and QA testing.

Key deliverables included real-time reporting dashboards, user authentication, and seamless backend connectivity. There were minor API performance issues during early testing that affected data refresh speed, but the team quickly optimized the integration. The final product was stable, scalable, and aligned well with our platform’s needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered strong measurable results. After launch, mobile engagement increased by over 35%, and clients were able to access campaign insights up to 50% faster compared to the previous web-only experience.

During early rollout, we noticed slight delays in real-time data refresh for a small segment of users, but Pocket App quickly addressed the issue through performance tuning and backend adjustments. Following the fix, system stability improved significantly, and the app maintained high responsiveness with minimal downtime, contributing to a smooth user experience and positive client feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Most milestones were delivered on schedule, and the team provided regular updates that kept us informed throughout the project. Early on, there were minor delays related to backend integration clarifications, but they communicated openly and adjusted timelines without issue. They were responsive to all questions and feedback, proactively suggesting improvements to ensure the app met our requirements and quality standards.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Pocket App's proactive problem-solving and attention to detail impressed us. They didn’t just follow requirements, they took the time to understand our platform, suggested improvements that enhanced performance and user experience, and quickly resolved minor issues like early data refresh delays. Their combination of technical expertise, clear communication, and dedication to delivering a polished, reliable product made them truly stand out.

Are there any areas for improvement or something Pocket App could have done differently?

Early in the project, there were minor data refresh delays due to backend complexities. Once identified, Pocket App addressed the issue quickly and optimized the system. A bit more initial alignment on these technical details could have made the process even smoother, but overall their responsiveness and problem-solving minimized any impact.