Plavno

BACKGROUND

Please describe your company and position.

I am the Co-founder of Punch Creative | Marketing Agency

Describe what your company does in a single sentence.

Punch Creative Agency helps brands grow by combining strategy, content creation, advertising, and influencer marketing into data-driven campaigns that deliver measurable results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plavno to accomplish?

• Develop an auto-posting system for publishing case studies, updates, and marketing content seamlessly.
• Integrate CRM and analytics to track content performance and automate reporting.
• Deliver an SEO-ready, high-performance platform optimized for lead generation and future growth.

SOLUTION

How did you find Plavno?

• Referral
• Linkedin

Why did you select Plavno over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Plavno were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Plavno’s scope of work was centered on our main goal: developing an auto-posting system to publish case studies, updates, and marketing content seamlessly. They began with a short discovery to understand our content needs and then designed reusable templates for case studies, news, and announcements. Their team built a custom auto-posting engine with scheduling, approvals, and error handling, and integrated it directly into our CMS so we can publish from draft to live in just a few clicks. They also connected the platform with analytics and optional CRM/email hooks, making it easy to track performance for each post. To support collaboration, they added role-based permissions, audit logs, and content history. Finally, they optimized for speed and reliability, documented the system clearly, and provided training and support. The result is a professional, scalable platform that saves us time, ensures accuracy, and gives us full visibility into how our marketing content performs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform with the auto-posting system made our publishing process much faster and more reliable. We went from spending hours manually uploading content to being able to publish case studies and updates in just a few clicks. On average, content publishing time dropped by more than 70%, and we’ve maintained a 100% success rate with scheduled posts going live as planned. The streamlined workflow also allowed us to increase the number of case studies and updates we publish each month by about 2–3x. Thanks to the built-in SEO structure and analytics integration, we’ve already seen steady growth in organic traffic and clearer reporting on engagement, clicks, and leads generated from our content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Plavno’s project management was excellent. They set clear timelines from the start, delivered every milestone on schedule, and kept us updated with regular progress check-ins. Whenever we had questions or new requests, their team was quick to respond and flexible in adapting the scope to our needs. Communication was smooth through email and calls, and they always made sure we understood the technical details without overwhelming us. Overall, they were reliable, transparent, and proactive, which made the entire process stress-free.

What was your primary form of communication with Plavno?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most about Plavno is their ability to combine deep technical expertise with a real understanding of our business goals. They didn’t just build features; they thought through how the platform and auto-posting system would actually make our marketing more effective and efficient. Their team was proactive in suggesting improvements, highly responsive to feedback, and always focused on delivering practical results. The mix of technical precision, creativity, and client care really stood out compared to other vendors we’ve worked with.

Are there any areas for improvement or something Plavno could have done differently?

Honestly, we don’t see any areas for improvement because everything was delivered smoothly and met our expectations.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Exaware LLC

Describe what your company does in a single sentence.

At Exaware, we're shaping the future of networking with our cutting-edge IP/MPLS software solutions. Our comprehensive approach covers everything from core to access infrastructure with the best-in-class carrier-grade performance and feature set. Committed to excellence, we aim to elevate network efficiency and reliability, empowering our clients to thrive in the digital age.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plavno to accomplish?

• Design and ship a production-grade AI NOC Agent that assists operators with diagnostics, configuration, and safe remediation for ExaNOS on white-box hardware.
• Implement policy-guardrails (RBAC, approvals, dry-run) so the agent can draft commands but never execute risky actions without authorization.
• Reduce release and incident workload via automated triage, SOP guidance, and ticket updates integrated with our existing toolchain.

SOLUTION

How did you find Plavno?

Referral

Why did you select Plavno over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Plavno were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Exaware develops carrier-grade, disaggregated IP/MPLS routing solutions for communications service providers. Its flagship network operating system, ExaNOS, runs on merchant-silicon “white-box” hardware from ecosystem partners and covers access, aggregation, provider-edge and peering use cases—an open approach that can cut TCO by roughly 70–75% versus legacy, vertically integrated routers. Since 2016, the company has focused on developing a carrier-grade routing OS to integrate with third-party hardware and discontinued its proprietary optical technology.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

−27% average Time-to-Resolution (TTR) on repeatable P3/P4 incidents.
−22% Mean Time-to-Acknowledge (MTTA) for alerts handled via the agent.
68% L1/L2 question deflection (resolved in-agent without escalation).
34% less manual ticketing effort (agent auto-drafts updates).
93% of agent answers include citations; 0 unauthorized executions in UAT/staging.
9–12 operator-hours saved per week per team; 99.9% agent service availability during the pilot window.
+15% SOP adherence measured via playbook usage and approvals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Plavno ran a very structured process with weekly milestones, Jira tickets with clear acceptance criteria, and a shared dashboard for quality/policy metrics. We had weekly demos and a living risk/RAID log, so there were no surprises. They delivered to plan—the PoC and initial MVP both landed within their agreed windows, and any scope changes came with a quick impact analysis and approved change request.

On responsiveness, they were excellent: same-day replies on Slack/Jira, <24h turnarounds for priority asks, and proactive status notes when a dependency might affect timing. They listened, translated our SOP/policy needs into enforceable guardrails, and iterated fast—usually incorporating feedback in the next sprint. Overall: on-time delivery, transparent comms, and very adaptive to our requirements.

What was your primary form of communication with Plavno?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Plavno brought senior engineering discipline to AI. Instead of “just a chat,” they delivered a production-grade AI agent with real guardrails—RBAC, approvals, dry-run, diffs/rollbacks, and source citations—so actions were safe, reproducible, and auditable. They also knew the networking domain (gNMI/NETCONF/OpenConfig, white-box realities) and built measurable KPIs into the product (quality dashboards, red-team tests, retrieval audits). The combo of speed (quick wins in weeks) and rigor (policy-first, determinism, observability) is what set them apart.

Are there any areas for improvement or something Plavno could have done differently?

No. Plavno met or exceeded expectations on quality, schedule, and responsiveness—nothing material we’d change.

BACKGROUND

Please describe your company and position.

I am the Head of the Mobile Department of a software company 

Describe what your company does in a single sentence.

Fintech development 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plavno to accomplish?

• AI-powered automation
• Financial process optimization
• Seamless invoice processing

SOLUTION

How did you find Plavno?

Online Search

Why did you select Plavno over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Plavno were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Plavno developed an AI module for our fintech solution to automate accounting tasks, including invoice processing, payment reconciliation, tax declaration filing, and financial report generation. Their work involved requirement analysis, AI development, seamless integration, thorough testing, and ongoing optimizations. The team ensured transparency with regular updates and delivered the project on time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI module successfully automated invoice processing, payment reconciliation, tax filings, and financial reporting, reducing manual effort and improving accuracy. As a result, our accounting processes became faster and more efficient, enhancing overall productivity and compliance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Plavno managed the project efficiently, providing regular updates and maintaining transparency throughout development. They adhered to deadlines, promptly addressed our needs, and demonstrated flexibility in adjusting to our requirements, ensuring a smooth and successful implementation.

What was your primary form of communication with Plavno?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Plavno’s deep expertise in AI technologies, combined with their flexible approach and efficient execution, stood out the most. Their ability to understand complex requirements and deliver a seamless, high-quality solution made them a reliable and valuable partner.

Are there any areas for improvement or something Plavno could have done differently?

The project went smoothly, and Plavno met our expectations with efficient execution and a high-quality solution.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Holzklusiv GmbH

Describe what your company does in a single sentence.

We are producing and selling wooden products such as hot tubs and barrel saunas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plavno to accomplish?

• Develop a configurator for our hot tub products
• Connect the configurator with an external ERP system

SOLUTION

How did you find Plavno?

Referral

Why did you select Plavno over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Plavno were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The newly developed system by Plavno is a robust 3D model configurator designed to generate personalized offers for each customer. This configurator seamlessly integrates with the existing WordPress/WooCommerce infrastructure, facilitating a streamlined process from customization to offer creation. Moreover, it is connected to an Enterprise Resource Planning (ERP) system via an API, ensuring that all data flows are synchronized and up-to-date. 
Throughout the development phase, the team conducted extensive bug testing and made necessary adjustments in response to changes in the backend. This ensures that the configurator remains reliable and efficient under various operational conditions. A significant feature of this system is its backend and administrative panel, where administrators can easily update product prices and descriptions. This flexibility allows for quick adaptations to market changes or business strategies without needing extensive IT intervention. 
The configurator is hosted as a web application on its own dedicated Amazon server. It is designed to provide optimal user experience across different devices and platforms, featuring dedicated views for both web and mobile users. This dual-view capability ensures that the configurator is accessible and functional for all users, regardless of how they access the application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased User Experience: This metric were assessed through user engagement statistics such as time spent on the configurator, interaction rates, and completion rates of the customization process. 
• Positive Feedback by Customers: Customer satisfaction were quantified feedback forms specifically asking about their experiences with the configurator. 
• Increased Sale of Hot Tubs: A direct measurement of sales figures before and after the implementation of the configurator will showed its impact on sales. 
• Easier Management by the Company Team: Internal metrics such as the time taken by staff to update product details and prices in the backend, along with a reduction in errors or discrepancies in product information, are indicators of improved management efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team always responded and were very open about the current status. Even when the process was a little bit slower, our main contact person was available to explain the current situation. The majority was delivered on time.

What was your primary form of communication with Plavno?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team is very professional but also easy to approach and contact. Here we were very surprised about the fast response time.

Are there any areas for improvement or something Plavno could have done differently?

Regarding our project, we were very happy with the process and the final results.

BACKGROUND

Please describe your company and position.

I am the Sales and Events Manager of Arcade Food Hall

Describe what your company does in a single sentence.

Nine open kitchens and a mezzanine restaurant that travel the world, from regional Thai curries to US-style smashed burgers and Middle Eastern shawarma. Drinks at our standalone bar are created using fresh market ingredients to mirror the flavours of the kitchens and a fully-packed music programme sets the vibe from day 'til night.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plavno to accomplish?

• Create an app for a food delivery service
• Develop the app's user interface, design, and admin panel from scratch.
• The first version of the app should be a minimum viable product (MVP)
• Add more functionality to the app in future versions.

SOLUTION

How did you find Plavno?

Google Ads

Why did you select Plavno over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Plavno were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Plavno to create an app from scratch. We needed a team of engineers and designers to help us with the project. After agreeing on the scope and estimate, they started with mockups and design, which looked great. They also offered us the option to use their pre-built customizable platform, PlavnoNova, for developing the admin panel. 

One thing that really impressed us was that the admin panel could be managed using an AI chatbot. This chatbot allows content managers to add products and prices, generate reports, and more, all without having to leave the chat window. We found this feature to be very useful and convenient. 

Overall, we were very impressed with Plavno's capabilities and would recommend them to anyone looking for a team to help them develop an app. They were professional, responsive, and efficient in their work. The Plavno platform already had some essential modules, such as products and filters, order tracking, and more. The back-end engineers were able to customize these modules to meet our specific needs, which saved us a lot of time and money. 

In addition, Plavno's AI was able to generate personalized recommendations for our subscription-based meal kit delivery service. This feature used user data to create unique subscription plans that were tailored to each individual customer. We found this to be very helpful in increasing customer satisfaction and loyalty.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Initially, we expected that developing our app would take a long time. However, Plavno's PlavnoNova solution had many of the necessary modules already built in, which reduced the development time by more than 220 hours. This saved us both time and money, and allowed us to launch our app sooner than we had anticipated.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The development process was very transparent and well-organized. In addition to daily standups and bi-weekly sprints, we had regular demo meetings to review the progress. Jira was used to track all the tasks and progress, and the project manager was very responsive and easy to communicate with. Any issues that came up were resolved quickly and efficiently, and the overall experience was very positive.

What was your primary form of communication with Plavno?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Even during the initial estimation process, we could see that the entire team was engaged and collaborative. Everyone contributed to the estimation process, and they recommended multiple options for us to choose from. It was clear that the team had a lot of experience working together, and that they understood the business side of things. This made the onboarding process quick and easy, and we were able to get started on the project right away. 

Also, the engineers are very knowledgeable about the technical aspects of the project, which make the development process go smoothly.

Are there any areas for improvement or something Plavno could have done differently?

They did well in everything.

BACKGROUND

Please describe your company and position.

I am the Product Designer of Kroger

Describe what your company does in a single sentence.

At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. 
Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. 
Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plavno to accomplish?

• Renew our software tools for our business analysis offerings.
• Offer thorough research on its performance
• Enhance the functionality of our out-of-date software

SOLUTION

How did you find Plavno?

• Online Search
• Clutch Site

Why did you select Plavno over others?

• High ratings
• Pricing fits our budget
• Good value for cost

How many teammates from Plavno were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Plavno worked very hard on our behalf. Our outdated computer programs have been updated to look better and function better. Additionally, they ensured that there would be no issues with these programs' compatibility. The main items they provided were training materials to instruct our team on how to use the new software, instructions and documents that helped us understand how to use the brand-new computer program, and an entirely new program that functions well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new software is more effective now, which greatly improves our workflow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their PM is distinguished by rigorous schedule observance, financial responsibility, and open communication

What was your primary form of communication with Plavno?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They already had a team in place, and they knew exactly which members of that team would be best suited to help us. This prevented us from having to hire more experts.

Are there any areas for improvement or something Plavno could have done differently?

Nothing needs to be improved because the team produces work at a good pace and of good quality.

BACKGROUND

Please describe your company and position.

I am the Co-Founder and CEO of Meal Box

Describe what your company does in a single sentence.

Meal Box is a subscription-based food delivery service operating in Istanbul, Turkey that delivers hot chef food to people in the workplace through its unique distribution system. 

• Largest and oldest cloud kitchen in Turkey. 9 years of experience. 
• Serving high quality, chef food.
• Hot food delivery expert for thousands of people in hundreds of locations within 2 hours of delivery time. 
• Serving own food cooked by own-contracted kitchens, not a platform. 
• Targeting all-sized corporate B2B customers. 
• Using a tailored (and unique) distribution model to scale fast and manage delivery better 
• Has done over 3 million deliveries so far. 
• Has over 4K active daily subscribers. 
• Raised 6,5M USD investment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plavno to accomplish?

• meal kit delivery platform development
• UI/UX for platform

SOLUTION

How did you find Plavno?

Clutch Site

Why did you select Plavno over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Plavno were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The development process for our ecommerce platform with Plavno follows a structured path: 

1. It began with project initiation, where objectives and requirements were defined. 
2. The planning and design phase included creating project plans, timelines, and design mockups. 
3. Development encompasses coding core features, integrating Stripe for payments, and ongoing testing. Iterative development ensured feedback was addressed promptly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Development and implementation of the platform as intended

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team displayed a deep understanding of our industry's unique challenges and requirements, which greatly contributed to the project's success.

What was your primary form of communication with Plavno?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to delivering exceptional solutions stands out.

Are there any areas for improvement or something Plavno could have done differently?

No issues so far

BACKGROUND

Please describe your company and position.

I am the Sales Director of Ultimate Products

Describe what your company does in a single sentence.

Who are we? We’re designers. We're mathematicians. We're salespeople. We’re forward-thinkers and we’re passionate about what we do. Established in 1997, we provide a total end-to-end solution to over 300 world-class retailers by sourcing, developing and ultimately distributing a wide range of branded household products. 

Chances are, we’ll have had some involvement in something in your room right now, whether you’ve swept your floor with a Beldray mop, drank your brew from a Portobello mug or prepared a tasty stir-fry in a Salter wok; we’re devoted to providing the products that make your house an ultimate home. 

Where are we? You’ll find our lovingly branded household products in a number of high-street retailers, including B&M, Asda, Tesco, Sainsbury’s, Argos and TK Maxx, to name but a few. We are a truly global company, with major sourcing and general merchandising functions based in the Far East; our design and development offices are located in the UK, Hong Kong and Guangzhou. 

Across 20 years’ experience in trading and building relationships, we’ve worked tirelessly to establish a reliable supply partner base across 12 different consumer product categories. 

What do we do? Our committed Buying teams work closely with our valued supply partners to source, develop and determine the winning lines that will be sold to major global retailers throughout the year. Our skilled, in-house Design team produces a wealth of high-quality packaging, surface pattern designs, marking material and style guides to assure that our brands are a recognisable household staple. 

Within Merchandising and Quality Assurance, our teams work diligently to deliver the best possible quality of product within an efficient timeline that meets any and all customer-specific requirements. If you're driven, hard-working and motivated, we want to hear from you. Visit upgs.com/careers to view our latest job vacancies. @UPGS_UK @UPGS_Trainees @UPGS_Apprentice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plavno to accomplish?

• Develop a SaaS product for automating social media marketing.
• Enhance the accuracy of ChatGPT's responses.
• Ensure user adoption and proficiency with the platform.

SOLUTION

How did you find Plavno?

Clutch Site

Why did you select Plavno over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Plavno were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for this project encompassed the development of a SaaS platform aimed at automating social media marketing efforts. Key deliverables included the creation of features such as content scheduling, automated posting, advanced analytics, and the integration of ChatGPT technology for natural language interactions. 

Additionally, the scope involved the development of a user-friendly interface, step-by-step tutorials, and interactive simulations to ensure user adoption and proficiency. The project also focused on refining ChatGPT's responses through an adaptive feedback loop to enhance accuracy and relevance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful launch of the SaaS product with all planned features

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Plavno's project management was exceptional. They: Adhered to the project timeline. Maintained effective communication throughout the development process. Provided regular updates on progress and milestones. Ensured transparency and kept us informed about the project's status.

What was your primary form of communication with Plavno?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of Plavno was their ability to seamlessly integrate advanced technologies like ChatGPT into the platform. Their dedication to refining ChatGPT's responses through an adaptive feedback loop was a unique and valuable approach that greatly enhanced the user experience.

Are there any areas for improvement or something Plavno could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Founder & Managing Director at Simplifa of Real Estate Pioneers

Describe what your company does in a single sentence.

Real Estate Pioneers: The podcast on current and future topics in the real estate industry when it comes to digitalization and sustainability. In this podcast series, a PropTech pioneer and his guests take time to highlight and dissect the challenges and best practices in the real estate industry. 

• How do you meet the challenge of making buildings more energy efficient while cost pressure is constantly increasing? 
• Is digitalization the savior? 

The Real Estate Pioneers get to the bottom of these and other exciting questions in dialogue with leading minds in the real estate industry and, at the same time, outline concrete recommendations for action on how this supposed balancing act can be achieved.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plavno to accomplish?

• real estate platform development
• implementing chatgpt

SOLUTION

How did you find Plavno?

Referral

Why did you select Plavno over others?

• Good value for cost
• Referred to me

How many teammates from Plavno were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included: 

• Integrating ChatGPT functionality to serve as a conversational chatbot 
• Training ChatGPT on a real estate-specific data set 
• Developing a user-friendly property search interface 
• Implementing appointment scheduling features for property viewings

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased user engagement and time spent on the platform due to the chatbot's personalized assistance and tailored property recommendations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently communicated project updates, met deadlines, and collaborated closely with our team.

What was your primary form of communication with Plavno?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed with their talented engineers and great managers. That is why we enjoy working with them.

Are there any areas for improvement or something Plavno could have done differently?

Nothing so far