Perspecta Ltd

BACKGROUND

Please describe your company and position.

I am the Marketing specialist of Charm and Charms Ltd

Describe what your company does in a single sentence.

The company specializes in selling high-quality jewelry, offering a wide range of rings, necklaces, and bracelets. Its main focus is to provide customers with elegant and valuable pieces for every occasion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Perspecta Ltd to accomplish?

• To develop a sophisticated and visually stunning e-commerce platform that would effectively showcase our unique jewelry collections and establish a strong online brand presence.
• To create a seamless and intuitive user experience for our customers, ensuring easy navigation and a secure, straightforward checkout process to boost sales and customer satisfaction.
• To build a scalable and easy-to-manage website that would allow us to effortlessly update our product catalog and content, enabling our business to grow and adapt over time.

SOLUTION

How did you find Perspecta Ltd?

Referral

Why did you select Perspecta Ltd over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Perspecta Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• A comprehensive project plan with clear milestones and timelines.
• High-fidelity design mockups and a complete brand style guide for the website.
• Detailed documentation and a thorough training session for our team on managing the new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 40% Increase in Online Sales: We experienced a dramatic 40% uplift in online revenue within the first quarter of launching the new site.
• 25% Improvement in Conversion Rate: The intuitive design and streamlined checkout process directly led to a 25% increase in our visitor-to-customer conversion rate.
• Improved Website Performance: Average page load times have decreased by 50%, providing a faster, more enjoyable experience for our customers and positively impacting our SEO rankings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Perspecta's project management was flawless, characterized by clear communication and exceptional organization. They delivered every milestone punctually and were incredibly responsive, addressing all of our needs and feedback almost immediately. Their proactive and supportive approach made the entire process seamless and highly collaborative.

What was your primary form of communication with Perspecta Ltd?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What truly sets Perspecta Ltd apart is their remarkable ability to perfectly blend technical excellence with a deep understanding of our brand's aesthetic and business goals. They didn't just build a website. They created a digital experience that feels like a true extension of our brand.

Are there any areas for improvement or something Perspecta Ltd could have done differently?

Honestly, it is very difficult to pinpoint any area for improvement, as our experience with Perspecta Ltd was so overwhelmingly positive and seamless. They consistently exceeded our expectations at every stage, from communication to final delivery. The project was managed so flawlessly that there is truly nothing we would have asked them to do differently.

BACKGROUND

Please describe your company and position.

I am the CEO of Greyko Engineering LTD

Describe what your company does in a single sentence.

Sales and manufacturing of pellet burners, boilers and other heating units.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Perspecta Ltd to accomplish?

• Develop an ERP software for managing the manufacturing and sales processes.

SOLUTION

How did you find Perspecta Ltd?

Referral

Why did you select Perspecta Ltd over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Perspecta Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work

The project involved the end-to-end design and development of Erpify, a custom, web-based enterprise resource planning (ERP) platform. The goal was to create a flexible, modern system that enables small and mid-sized businesses to streamline their sales, finance, and operations workflows.

The scope included:

• Business Analysis & Planning – Collaborated with stakeholders to gather requirements, define system architecture, and prioritize features.
• UI/UX Design – Developed a clean, intuitive interface to ensure a smooth user experience across all modules.
• Backend Development – Implemented a scalable and secure backend to handle financial data, client records, and inventory transactions.
• Frontend Development – Built responsive, dynamic dashboards for monitoring obligations, invoices, and stock levels in real time.
• Module Implementation: 
  • Sales & Invoicing – Create and manage proforma invoices, track payments, and monitor overdue items.
  • Financial Management – Record obligations, income, and expenses with clear status tracking.
  • Inventory & Orders – Track product lists, stock movements, and order fulfillment.
  • Client & Supplier Management – Store detailed records and maintain organized databases for contacts and partners.
  • Dashboard Overview – Provide executives with high-level KPIs and quick access to critical operational insights.
• Testing & QA – Conducted unit, integration, and acceptance testing to ensure stability and accuracy of financial and operational workflows.
• Deployment & Support – Delivered the application to a production environment and provided technical support for onboarding users.

Key Deliverables

• Fully functional web-based ERP platform tailored to sales, finance, and inventory management.
• Role-based access control ensuring secure multi-user functionality.
• Interactive dashboards with visual status indicators for financial and operational data.
• Responsive UI/UX design optimized for both desktop and tablet usage.
• Comprehensive documentation for system architecture and user workflows.
• Post-deployment support and maintenance package to ensure smooth adoption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Faster Invoicing & Payment Processing 
  • Reduced the time needed to issue invoices by 40% through automation of proforma and sales documents.
  • Improved payment tracking reduced overdue invoices by 25% within the first three months of adoption.
• Improved Financial Control 
  • Centralized monitoring of obligations, income, and expenses gave management real-time visibility into cash flow.
  • Enabled finance teams to cut reconciliation efforts by 30% compared to their previous manual system.
• Operational Efficiency Gains 
  • Consolidated client, supplier, and stock records reduced duplicate data entry by 50%.
  • Managers gained an instant overview of pending and completed tasks, eliminating the need for weekly manual reporting.
• User Adoption & Satisfaction 
  • Over 90% of employees onboarded within the first month without significant training, thanks to the system’s intuitive design.
  • Positive user feedback highlighted ease of use and time savings as key benefits.
• Scalability & Future-Readiness 
  • The modular architecture allows the company to easily integrate new features (e.g., CRM, HR modules) without disrupting current workflows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed with a structured, collaborative approach that kept all stakeholders aligned throughout the development cycle.

• Timeliness: Deliverables were consistently provided on schedule, with milestones met according to the agreed roadmap. The team used an iterative delivery model, releasing functional modules in stages (sales, invoicing, inventory, etc.) so that feedback could be incorporated early.
• Responsiveness: The team was highly responsive to evolving requirements. Whenever new needs were identified — such as additional reporting filters or role-based access refinements — they quickly evaluated feasibility and implemented solutions without derailing timelines.
• Communication: Regular progress updates were shared through weekly check-ins and detailed status reports, ensuring transparency. Issues were flagged early, and options for resolution were always clearly presented.
  Flexibility: They adapted seamlessly when priorities shifted, rebalancing resources to focus on urgent features while maintaining overall project quality.

The solution provided outstanding value. For the cost, we received a powerful ERP system that significantly improved our financial tracking, invoicing, and overall operational efficiency — far beyond what we expected within the budget. The collaboration was smooth, transparent, and genuinely enjoyable. The team combined technical expertise with a business-driven mindset, making us feel like they were true partners invested in our success.

What was your primary form of communication with Perspecta Ltd?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was their ability to combine deep technical expertise with a strong understanding of business workflows. They didn’t just build features — they actively suggested improvements to processes, such as automating parts of invoicing and adding intuitive dashboards that we hadn’t originally considered.

Their attention to user experience was also remarkable. Even though ERP systems can often feel overwhelming, they delivered a platform that was clean, intuitive, and required very little training for our staff to adopt.

Finally, the collaborative mindset was unique — instead of treating this as a one-off build, they positioned themselves as long-term partners, ensuring the system was scalable and future-ready. The final ERP system was robust, user-friendly, and tailored exactly to our business needs. Every module worked as intended, and their attention to detail ensured a reliable, high-quality product. All milestones were delivered on time, and in some cases even earlier than planned. Their iterative approach allowed us to see progress continuously, which built confidence and kept the project on track.

Are there any areas for improvement or something Perspecta Ltd could have done differently?

Overall, the project was a success, but there are a few areas where improvement could make future collaborations even smoother:

• Documentation Depth: While the team provided clear user guides, more detailed technical documentation would have been helpful for our internal IT staff to handle advanced configurations without relying on the developers.
• Post-Launch Training: Although the system was intuitive, a structured onboarding or training workshop for employees could have accelerated adoption even further.
• Proactive Feature Roadmapping: The team was very responsive to our requests, but having a more proactive roadmap presentation at the start (e.g., recommended add-ons, scalability options) would have allowed us to plan longer-term enhancements earlier.

That said, none of these points negatively impacted the project’s outcome — they’re more suggestions to make an already excellent experience even better.