Custom ERP Software for Heating Units Company
- Custom Software Development DevOps Managed Services Web Development
- $50,000 to $199,999
- Apr. 2023 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
“They positioned themselves as long-term partners, ensuring the system was scalable and future-ready.”
- Manufacturing
- Gorna Oryahovitsa, Bulgaria
- 51-200 Employees
- Online Review
- Verified
Perspecta Ltd has developed custom ERP software for a heating units company. The team has handled the entire process, from business analysis and UX/UI design to front- and backend development.
Perspecta Ltd's work has reduced the time needed to issue invoices by 40% and cut reconciliation efforts by 30%. The team has consistently delivered on time and responded quickly to the client's needs. They’ve also communicated regularly and adapted seamlessly when priorities shifted.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Greyko Engineering LTD
Describe what your company does in a single sentence.
Sales and manufacturing of pellet burners, boilers and other heating units.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Perspecta Ltd to accomplish?
- Develop an ERP software for managing the manufacturing and sales processes.
SOLUTION
How did you find Perspecta Ltd?
Referral
Why did you select Perspecta Ltd over others?
- Pricing fit our budget
- Good value for cost
- Referred to me
How many teammates from Perspecta Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Scope of Work
The project involved the end-to-end design and development of Erpify, a custom, web-based enterprise resource planning (ERP) platform. The goal was to create a flexible, modern system that enables small and mid-sized businesses to streamline their sales, finance, and operations workflows.
The scope included:
- Business Analysis & Planning – Collaborated with stakeholders to gather requirements, define system architecture, and prioritize features.
- UI/UX Design – Developed a clean, intuitive interface to ensure a smooth user experience across all modules.
- Backend Development – Implemented a scalable and secure backend to handle financial data, client records, and inventory transactions.
- Frontend Development – Built responsive, dynamic dashboards for monitoring obligations, invoices, and stock levels in real time.
- Module Implementation:
- Sales & Invoicing – Create and manage proforma invoices, track payments, and monitor overdue items.
- Financial Management – Record obligations, income, and expenses with clear status tracking.
- Inventory & Orders – Track product lists, stock movements, and order fulfillment.
- Client & Supplier Management – Store detailed records and maintain organized databases for contacts and partners.
- Dashboard Overview – Provide executives with high-level KPIs and quick access to critical operational insights.
- Testing & QA – Conducted unit, integration, and acceptance testing to ensure stability and accuracy of financial and operational workflows.
- Deployment & Support – Delivered the application to a production environment and provided technical support for onboarding users.
Key Deliverables
- Fully functional web-based ERP platform tailored to sales, finance, and inventory management.
- Role-based access control ensuring secure multi-user functionality.
- Interactive dashboards with visual status indicators for financial and operational data.
- Responsive UI/UX design optimized for both desktop and tablet usage.
- Comprehensive documentation for system architecture and user workflows.
- Post-deployment support and maintenance package to ensure smooth adoption.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
- Faster Invoicing & Payment Processing
- Reduced the time needed to issue invoices by 40% through automation of proforma and sales documents.
- Improved payment tracking reduced overdue invoices by 25% within the first three months of adoption.
- Improved Financial Control
- Centralized monitoring of obligations, income, and expenses gave management real-time visibility into cash flow.
- Enabled finance teams to cut reconciliation efforts by 30% compared to their previous manual system.
- Operational Efficiency Gains
- Consolidated client, supplier, and stock records reduced duplicate data entry by 50%.
- Managers gained an instant overview of pending and completed tasks, eliminating the need for weekly manual reporting.
- User Adoption & Satisfaction
- Over 90% of employees onboarded within the first month without significant training, thanks to the system’s intuitive design.
- Positive user feedback highlighted ease of use and time savings as key benefits.
- Scalability & Future-Readiness
- The modular architecture allows the company to easily integrate new features (e.g., CRM, HR modules) without disrupting current workflows.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project was managed with a structured, collaborative approach that kept all stakeholders aligned throughout the development cycle.
- Timeliness: Deliverables were consistently provided on schedule, with milestones met according to the agreed roadmap. The team used an iterative delivery model, releasing functional modules in stages (sales, invoicing, inventory, etc.) so that feedback could be incorporated early.
- Responsiveness: The team was highly responsive to evolving requirements. Whenever new needs were identified — such as additional reporting filters or role-based access refinements — they quickly evaluated feasibility and implemented solutions without derailing timelines.
- Communication: Regular progress updates were shared through weekly check-ins and detailed status reports, ensuring transparency. Issues were flagged early, and options for resolution were always clearly presented.
Flexibility: They adapted seamlessly when priorities shifted, rebalancing resources to focus on urgent features while maintaining overall project quality.
The solution provided outstanding value. For the cost, we received a powerful ERP system that significantly improved our financial tracking, invoicing, and overall operational efficiency — far beyond what we expected within the budget. The collaboration was smooth, transparent, and genuinely enjoyable. The team combined technical expertise with a business-driven mindset, making us feel like they were true partners invested in our success.
What was your primary form of communication with Perspecta Ltd?
- In-Person Meeting
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most about this company was their ability to combine deep technical expertise with a strong understanding of business workflows. They didn’t just build features — they actively suggested improvements to processes, such as automating parts of invoicing and adding intuitive dashboards that we hadn’t originally considered.
Their attention to user experience was also remarkable. Even though ERP systems can often feel overwhelming, they delivered a platform that was clean, intuitive, and required very little training for our staff to adopt.
Finally, the collaborative mindset was unique — instead of treating this as a one-off build, they positioned themselves as long-term partners, ensuring the system was scalable and future-ready. The final ERP system was robust, user-friendly, and tailored exactly to our business needs. Every module worked as intended, and their attention to detail ensured a reliable, high-quality product. All milestones were delivered on time, and in some cases even earlier than planned. Their iterative approach allowed us to see progress continuously, which built confidence and kept the project on track.
Are there any areas for improvement or something Perspecta Ltd could have done differently?
Overall, the project was a success, but there are a few areas where improvement could make future collaborations even smoother:
- Documentation Depth: While the team provided clear user guides, more detailed technical documentation would have been helpful for our internal IT staff to handle advanced configurations without relying on the developers.
- Post-Launch Training: Although the system was intuitive, a structured onboarding or training workshop for employees could have accelerated adoption even further.
- Proactive Feature Roadmapping: The team was very responsive to our requests, but having a more proactive roadmap presentation at the start (e.g., recommended add-ons, scalability options) would have allowed us to plan longer-term enhancements earlier.
That said, none of these points negatively impacted the project’s outcome — they’re more suggestions to make an already excellent experience even better.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
"I highly recommend Perspecta Ltd for their reliable delivery, strong technical expertise, and client-focused approach.