CRM Consulting & UX/UI Design for Custom Optics Company
- CRM Consulting and SI UX/UI Design
- Confidential
- Feb. 2026 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"What impressed us most about this company is the ability to tailor complex solutions to our specific needs."
- Manufacturing
- Toronto, Ontario
- 11-50 Employees
- Online Review
Peeklogic, LLC has enhanced a custom optics company's Salesforce instance to align with their business apps and operational workflows. The team has customized functionalities, UIs, and data structures.
Peeklogic, LLC's work has improved efficiency, data quality, and user adoption. The team has streamlined workflows, enhanced reporting and dashboards, and tailored functionalities. Peeklogic, LLC's professional project management ensures on-time delivery, clear communication, and responsiveness. This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Office Admin of Avantier
Describe what your company does in a single sentence.
Avantier is an integrated leader in high-precision custom optics, delivering end-to-end solutions from prototyping to full-scale production. We specialize in advanced optical components such as aspherical and freeform optics, microscope objectives, OAP mirrors, and optical domes. We serve diverse sectors including aerospace, biomedical, life sciences, quantum computing, and other advanced technology fields.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
- enhancing Salesforce
SOLUTION
How did you find Peeklogic, LLC?
Online Search
Why did you select Peeklogic, LLC over others?
- High ratings
- Pricing fit our budget
- Great culture fit
- Good value for cost
How many teammates from Peeklogic, LLC were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work includes enhancing our Salesforce platform to better align with our business applications and operational workflows. This project will focus on customizing Salesforce functionalities, user interfaces, and data structures to support our specific sales, marketing, and operational processes.
Key activities include requirements analysis, report and dashboard customization, and integration with existing internal systems where necessary. The objective is to tailor the platform’s structure, style, and functionality to improve usability, operational efficiency, data accuracy, and overall user adoption across teams.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project delivered measurable improvements across system efficiency, data quality, and user adoption. Salesforce workflows were streamlined, resulting in faster processing and operational tasks.
Reporting and dashboard enhancements improved data accuracy and visibility, enabling teams to generate standardized reports more efficiently and make data-driven decisions. User interface customization and tailored functionality led to increased user adoption and improved usability across sales and operations teams.
Overall, the project successfully aligned Salesforce with our business processes, improving operational efficiency, system consistency, and cross-team collaboration.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management was highly effective and professional. All items are delivered on time, and clear communication is maintained throughout the process. They were very responsive to our needs, quickly addressing questions and adjusting solutions to align with our requirements. Overall, their approach ensured smooth execution and successful project outcomes. Yurii is wonderful to work with.
What was your primary form of communication with Peeklogic, LLC?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us most about this company is the ability to tailor complex solutions to our specific needs. Their expertise in high-precision optics, combined with clear and proactive communication, ensured that every detail was addressed effectively.
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
There are no areas for improvement; everything has been excellent. We are very happy with their work and the way they managed the project.
UPDATED REVIEW
This review was published on June 19, 2024
Office Administrator, Optical System Manufacturer
Manufacturing
North Plainfield, New Jersey
11-50
Jun 2024 - Jun 2024
Verified
Project summary
Peeklogic, LLC developed and implemented Salesforce solutions for an optical system manufacturer.
Feedback summary
Peeklogic, LLC's efforts helped the client raise revenue, boost productivity, improve customer satisfaction, and increase user adoption rates. They also enabled the client to reduce operational costs, decrease product defects, and shorten project delivery times. Moreover, the team delivered on time.
This review is an update by the client company. The original content is located below the new review.
BACKGROUND
Please describe your company and position.
I am the Office Administrator of an optical system manufacturer.
Describe what your company does in a single sentence.
We are an unparalleled leader in providing custom optical systems solutions. We offer advance precision custom optical design, optical engineering, optical lens assembly, rapid optical proto-typing, image processing and optical manufacturing services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
Custom optics sales partnership
SOLUTION
How did you find Peeklogic, LLC?
- Referral
- Clutch Site
Why did you select Peeklogic, LLC over others?
- High ratings
- Close to my geographic location
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Referred to me
- Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
N/A
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
- Increased Revenue
- Reduced operational costs
- Improved customer stisfaction
- Enhanced Productivity
- Fewer product defects
- shortened project delivery times
- Higher user adoption rates.
All highlights invlolving positive impacts and progress made trhoug the project
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management team delivered products on time, demonstrating reliability and efficiency. They maintained prompt communication, quickly addressing questions and concerns. By actively listening to feedback, they ensured the final product met expectations, highlighting their commitment to excellence and client statisfaction.
What was your primary form of communication with Peeklogic, LLC?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
Peeklogic is impressive for its creation and implementation of Salesforce solutions. They always delivered projects on time, maintained high responsiveness, and actively listened to client feedback. Their committment to quality and client satisfaction, combined with their expertise in Salesforce, sets them apart as reliable and client focused company.
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
No, I think everything is done with specific detailing and responsiveness. I have no complaints.
STAR RATINGS
Overall rating: 5.0
Quality: 5.0
Cost: 5.0
Schedule: 5.0
Willing to refer: 5.0
This review was published on March 21, 2024.
Joanna Lee
President & CEO, Avantier Inc.
Manufacturing
North Plainfield, New Jersey
51-200 Employees
Jan 2023 - Ongoing
$10,000 to $49,999
Verified
Project summary
Peeklogic, LLC has set up Salesforce for an optics manufacturer. Peeklogic, LLC offers Salesforce consulting to optimize the CRM's use among the client's team, who seek the team when they need assistance.
Feedback summary
Peeklogic, LLC has resolved a header issue the client had on an email campaign. The team has impressive abilities and offers a positive working experience. The client fully trusts Peeklogic, LLC, who is helpful and responds to the client's needs in a timely manner via email and virtual meetings. This review is an update by the client company. The original content is located below the new review.
BACKGROUND
Please describe your company and position.
I am the President / CEO of Avantier Inc.
Describe what your company does in a single sentence.
We are an optics manufacturer
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
- Salesforce
- For quicker setup in Salesforce
- Salesforce IT
SOLUTION
How did you find Peeklogic, LLC?
Online Search
Why did you select Peeklogic, LLC over others?
- High ratings
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Company values aligned
How many teammates from Peeklogic, LLC were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Andrii is very helpful anytime we need him! If we want something done quickly but effectively he is our go to person. Recently we have been trying to make our CRM more useful for our entire team (marketing, admin and sales) and Andrii has helped us get one more step closer to completing our goal. He understands our needs and is always available for us! We couldn't ask for a better person to help us. Thank you Andrii!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Andrii helps us quickly and timely! We were trying to create an email campaign and could not get rid of the "no reply" setting on the email header. He figured it out in 2 seconds. Thank you again Andrii!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Andrii always responds to our needs in a timely manner. We never have to worry about him ignoring us or not getting the work done. We know that if we ask for his assistance, he will help us to the best of his ability. We fully trust him and enjoy working with him!
What was your primary form of communication with Peeklogic, LLC?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
We only really know Andrii butour experience with him would definitely make us recommend his assistance to anyone in need of help. He is not limited to his abilities, if you need help with anything you should probably ask him first if he can do it, 10/10 he will be able to do it quicker and better than you. We love working with Andrii, and we wouldn't trade him for anyone else! Thank you again Andrii for all of your help!
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
No, Andrii is amazing!
STAR RATINGS
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5
This review was published on January 24, 2024.
Morgan Mayo
Sales Administrator, Avantier Inc.
Manufacturing
11-50 Employees
North Plainfield, New Jersey, United States
Confidential
Jan 2022 - Ongoing
Project summary
Peeklogic, LLC provides Salesforce management services for an optical solutions manufacturer. The team assists the client with various Salesforce needs, including the implementation of website fixes.
Feedback summary
Peeklogic, LLC has delivered the tasks on time and has been highly responsive to the client's requirements. The team has also been highly patient and understanding throughout the engagement. Their diligence, promptness, and client-centric approach are key elements of their work. This review is an update by the client company. The original content is located below the new review.
BACKGROUND
Please describe your company and position.
I am the Sales Administrator of Avantier Inc.
Describe what your company does in a single sentence.
Avantier Inc. is an optical solutions manufacturer that makes custom optical designs, components and assemblies for their customers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
- Salesforce Management
SOLUTION
How did you find Peeklogic, LLC?
Online Search
Why did you select Peeklogic, LLC over others?
- High ratings
- Pricing fits our budget
- Great culture fit
- Good value for cost
How many teammates from Peeklogic, LLC were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Andrii helps us with all of our salesforce needs. We use salesforce for 80% of our workflows and he is always able to help us as quickly and efficiently as possible. We always appreciate his help!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We use salesforce for 80% of our workflows and Andrii helps us to make changes and fixes to our website in a quick and efficient way. He is very patient and understanding, and he asks great questions to make sure he understands our needs before he starts and completes the task. We give him a 10/10 rating. He is absolutely amazing! Thank you Andrii!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes, Andrii always delivers on time and always responds to our needs, quicker than we could have ever imagined
What was your primary form of communication with Peeklogic, LLC?
Email or Messaging App
What did you find most impressive or unique about this company?
They were very quick and diligent. It's very impressive because part of our work culture is to work with a sense of urgency to make sure our customers know that they are a priority to us. He always makes us feel like we are valued and for that we are lucky to have him!
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
Not that I can comment on this far.
STAR RATINGS
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5
This review was published on November 20, 2023.
Lydia Vers
Sales Admin, Optical Solutions Company
Engineering
North Plainfield, New Jersey
201-500 Employees
Nov 2023 - Dec 2023
Less than $10,000
Verified
Project summary
To automate their internal processes, an optical solutions firm hired Peeklogic, LLC for Salesforce implementation. The team also addressed any Salesforce-related questions that the client had.
Feedback summary
Peeklogic, LLC finished all tasks on time, leaving the client completely pleased with the engagement. The team handled the entire project flawlessly, resulting in a seamless customer experience. Overall, customers can expect a reliable and professional partner who's easy to work with.
BACKGROUND
Please describe your company and position.
I am the Sales Admin
Describe what your company does in a single sentence.
optical solutions
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Peeklogic, LLC to accomplish?
- help us with the expertise they have
- SF automatizaton
- update SF
SOLUTION
How did you find Peeklogic, LLC?
Referral
Why did you select Peeklogic, LLC over others?
- High ratings
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Referred to me
How many teammates from Peeklogic, LLC were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Hi! We have been working with Andrii over they year, almost 2. He is helping us with any SF questions and assisting us with automation
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Andrii did an awesome job with all SF tasks and we are very happy and grateful to have him!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Andrii is finishing all tasks on time 100%
What was your primary form of communication with Peeklogic, LLC?
- In-Person Meeting
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
Great employees, reliable establishment
Are there any areas for improvement or something Peeklogic, LLC could have done differently?
We loved working with Andrii, thank you so much for everything!
STAR RATING
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
