Peeklogic, LLC

BACKGROUND

Please describe your company and position.

I am the Operations of H.

Describe what your company does in a single sentence.

Great product that provides a solution to our search for a reliable Salesforce-Jira integration. Very responsive support! Highly recommended.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peeklogic, LLC to accomplish?

• Integrate Salesforce with Jira

SOLUTION

How did you find Peeklogic, LLC?

• Online Search

Why did you select Peeklogic, LLC over others?

• Pricing fit our budget
• Great culture fit
• Swiftness in solving issues

How many teammates from Peeklogic, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Integration between Salesforce and Jira to show all Jira issues linked to a Salesforce account/contact and vice versa, and run reports off of this integration to determine Jira issues' level of impact on our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Jira issues and Salesforce accounts linked up

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time and responsive to our needs

What was your primary form of communication with Peeklogic, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very responsive and quick at problem-solving

Are there any areas for improvement or something Peeklogic, LLC could have done differently?

Minor UI suggestions

BACKGROUND

Please describe your company and your position there.

I'm the key account manager of an IT services company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Peeklogic, LLC?

The Peeklogic company took an active part in salesforce integration for our project

What were your goals for this project?

Our main goal is a connection part of the project with Salesforce. Specialists from Peeklogic helped us with full integration.

SOLUTION

How did you select Peeklogic, LLC?

A key factor in choosing Peeklogic these are reviews about the company at Clutch and recommendations from acquaintances.

Describe the project in detail.

We invited the company Peeklogic to implement a common project, where we needed a connection with Salesforce. The guys helped to make full integration, upload all data, and upload back to the client's salesforce account.

What was the team composition?

At first, communication was conducted with the CEO, then everything went directly through the senior salesforce developer. which is very convenient

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are satisfied with the cooperation with the Peeklogic company. They are professionals.

How effective was the workflow between your team and theirs?

The company's management offered a very comfortable communication option. Thanks to comfortable and clear communication, we are successfully implementing the project

What did you find most impressive about this company?

The ease and clarity in communication and comfortable use of the developed system

Are there any areas for improvement?

We can't have any complaints, because the project turned out to be successful and the communication was at a high level