Name: Parried
Address: 6500 River Place Blvd, Bldg 7, Ste 250, Austin, United States, TX, 78730, US
Telephone: 512-348-8324
Price range: $200 - $300
Rating: 5.0

Elevate IT, Fortify Security

Parried is a Managed IT and Cybersecurity partner for growing businesses across Austin and the Dallas-Fort Worth metroplex. We help accounting firms, law firms, healthcare practices, AEC firms, and financial services organizations build secure, reliable, and scalable technology environments that support growth.

Min project size
$1,000+
Hourly rate
$200 - $300 / hr
Employees
10 - 49
Locations
Austin, TX
Year founded
Founded 2012
Languages
Timezones

Overview by:

Eric Sanz

Founder & CEO About the Team

Service Lines

IT Managed Services: 70%
IT Strategy Consulting: 20%
Cybersecurity: 10%

Select Focus Area

Cybersecurity focus

Threat/Attack Simulations: 35%
Breach Detection & Incident Response: 25%
Account Takeover (ATO): 15%
Identity & Access Management: 15%
Cybersecurity Expert Testimony: 5%
Digital Forensics & Auditing: 5%

Cybersecurity Technologies

OneLogin: 30%
SecureAuth: 25%
Auth0: 15%
LogMeIn: 10%
Okta: 10%
ForgeRock: 5%
JumpCloud: 5%

IT Managed Services Focus

Help desk: 40%
Security: 15%
Disaster Recovery: 10%
Hardware: 10%
Network: 10%
Governance & Compliance Assessments: 5%
IT Budgeting: 5%
Managed Software Application & Solutions: 5%

Industries

Financial services: 25%
Legal: 25%
Medical: 25%
Business services: 15%
Non-profit: 10%

Clients

Small Business (<$10M): 70%
Midmarket ($10M - $1B): 30%

IT Managed Services

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $200 - $300 /hr

Rating for cost 4.9 /5

What Clients Have Said

Parried offers competitive pricing and excellent value for cost, as noted by clients who appreciated the alignment with budgets and high-quality service. Project investments range from ongoing IT support to comprehensive setups, with one client investing around $100,000, reflecting their commitment to value.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 5 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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Parried Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Strong Project Management Skills

Clients consistently commend Parried for their project management abilities, noting they deliver on time and stay within budget. Their use of effective communication channels like email, messaging apps, and virtual meetings is highlighted.
High Client Satisfaction

All clients express satisfaction with Parried's services, highlighting their professionalism, expertise, and the value for cost. No areas for improvement were noted, suggesting a consistently positive client experience.
Effective Onboarding and Offboarding Processes

Parried's support in employee onboarding and offboarding processes is seen as efficient and seamless, contributing to smoother transitions and ensuring all necessary equipment and access are properly managed.
Responsive and Flexible Service

Clients value Parried's flexibility in adapting to changing priorities and unexpected IT needs. Their responsiveness and ability to address issues promptly are key factors in maintaining client satisfaction.
Efficient and Timely IT Support

Parried is praised for their quick response times and efficient resolution of technical issues. Clients note that technical problems are typically resolved within 48 hours, contributing to reduced downtime and increased productivity.

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Parried Reviews

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Application Management & Support IT Managed Services
Less than $10,000
July - Aug. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Parried was friendly, quick, and knowledgeable."

Aug 11, 2026

HR & IT Manager, Rencher Street LLC

Dorothy Anne Skipper

Energy & natural resources
Keller, Texas
1-10 Employees
Online Review

Parried provided managed IT services for an investment company. The team was responsible for setting up a managed IT account and providing secure platforms, Microsoft 365, and email addresses.

Parried delivered quality services and met all deliverables on or ahead of time. The team was responsive and quick to address questions and concerns throughout the engagement. Moreover, Parried was friendly and knowledgeable, using virtual meetings, email, and messages to communicate.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the HR and IT manager of Rencher Street LLC

Describe what your company does in a single sentence.

We are an investment company, holding non-op oil and gas interests and some real estate.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Parried to accomplish?

We wanted to have secure email and internet service to be able to securely operate our financial dealings online.

SOLUTION

How did you find Parried?

Online Search

Why did you select Parried over others?

High ratings
Close to my geographic location
Great culture fit
Good value for cost
Company values aligned

How many teammates from Parried were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to set up a managed IT account from scratch. We needed secure platforms, 365, and email addresses.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Satisfied with the services we requested. We have always been contacted quickly when we had questions or concerns. That was one of my complaints with our former provider.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items were delivered either on time or earlier than expected

What was your primary form of communication with Parried?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Parried was friendly, quick, and knowledgeable.

Are there any areas for improvement or something Parried could have done differently?

I do not think so

RATINGS

5.0

IT Managed Services
Data Erasure Services Hardware Help desk
$200,000 to $999,999
Feb. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their team is approachable, knowledgeable, and able to explain technical issues in a way that is easy to understand."

Aug 25, 2026

Office Manager, Texas Appleseed

Corina Golea

Legal
Austin, Texas
11-50 Employees
Online Review
Verified

Parried provides ongoing IT support and technology management for a nonprofit organization. The work includes responding to staff IT requests, troubleshooting issues, and supporting cybersecurity efforts.

Parried's support has improved responsiveness to IT issues and streamlined employee onboarding and offboarding. The team manages the client's IT needs effectively, communicating well and resolving problems promptly. Their flexibility and attentiveness to the client's needs stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Office Manager of Texas Appleseed

Describe what your company does in a single sentence.

Texas Appleseed is a nonpartisan nonprofit focused on bringing about policies that are fair, just, and equitable for all Texans.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Parried to accomplish?

We hired Parried to provide reliable IT support for our organization, maintain and manage our technology systems, troubleshoot day-to-day technical issues, support staff with hardware and software needs, and help ensure our systems remain secure, efficient, and up to date.

SOLUTION

How did you find Parried?

Online Search

Why did you select Parried over others?

Pricing fit our budget
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Parried provides ongoing IT support and technology management for our organization. Their scope of work includes responding to staff IT requests, troubleshooting hardware and software issues, setting up and configuring computers and other equipment, managing user accounts and system access, and assisting with network and connectivity issues. They also support cybersecurity and system maintenance, software implementation and updates, and technology-related projects as they arise. Key deliverables include timely resolution of IT support tickets, onboarding and offboarding support for employees, computer and equipment setup, account and access management, system monitoring and maintenance, security support, and guidance on technology needs and improvements. Their team also serves as a resource for staff when technical issues or questions arise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most noticeable outcomes have been improved responsiveness to IT issues, reduced downtime for staff, and more efficient resolution of day-to-day technical problems. Parried has also helped streamline employee onboarding and offboarding by ensuring equipment, accounts, and system access are set up or removed appropriately. Overall, their support has helped our staff stay productive and has provided us with a reliable resource for addressing technology and security needs as they arise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Parried has managed our IT needs effectively and has been responsive when issues arise. Their team communicates well, follows up on requests, and works to resolve problems in a timely manner. They are flexible when priorities change or unexpected IT needs come up, which is important for our organization. Overall, they have been dependable and attentive to our needs, and we appreciate having a team we can reach out to when we need support.

What was your primary form of communication with Parried?

Virtual Meeting

What did you find most impressive or unique about this company?

What stands out most about Parried is their responsiveness and willingness to help. Their team is approachable, knowledgeable, and able to explain technical issues in a way that is easy to understand. They also take the time to understand our organization’s needs and provide practical solutions rather than a one-size-fits-all approach. Having a dependable team that we can reach quickly when an issue comes up has been especially valuable to us.

Are there any areas for improvement or something Parried could have done differently?

Overall, we have had a positive experience with Parried.

RATINGS

5.0

IT Managed Services
Hardware Help desk Other IT managed services Security
$50,000 to $199,999
Dec. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They solve any problem that we throw at them.”

Nov 17, 2022

Director of Marketing, Kinect Solar

Brian Hunter

Other industries
Salt Lake City, Utah
11-50 Employees
Phone Interview
Verified

Parried provides managed IT services for a solar products distribution company. They provide IT support and set up the firm’s IT and security systems. They also install hardware and software programs for them.

The company is pleased with Parried’s services. They have lightning-fast response times, addressing tickets quickly and encouraging users to use their support services more frequently. They also stay on budget and communicate effectively through emails, text messages, Zoom, and an online portal.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director at Kinect Solar. We do solar equipment wholesale distribution and logistics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parried?

We hired Parried for their IT services.

SOLUTION

What was the scope of their involvement?

Initially, we had a long discovery phase with Parried. They looked at whatever systems we were using at the time and presented us with a comprehensive package that would meet our needs. They offered a bunch of other services we didn’t use then, but we’ve since added 2–3 of those to our current engagement.

At present, Parried provides us with on- and offsite IT support and installs software and hardware for us. Apart from helpdesk support and managed IT services, the team has also set up all of our security systems, including web security and email filtering. They’ve also set up ActivTrak for us, which is an activity monitoring solution.

What is the team composition?

I’ve worked directly with their CEO and other staff. We collaborate with an engineer and a project manager whenever we have a project. Their CEO often reaches out to see if there’s anything else they could be doing for us.

How did you come to work with Parried?

I wasn’t in the company when we found and engaged Parried.

How much have you invested with them?

We’ve invested around $100,000.

What is the status of this engagement?

We started working with Parried in December 2020, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Parried’s ticket response times are lightning fast — they’re incredible. The ticket count has also gone up, which is good because it means people are comfortable reaching out to them. Overall, they’ve had an awesome performance.

How did Parried perform from a project management standpoint?

Their ability to stay on budget and communicate is incredible. The team uses Zoho Desk as their ticketing system. We use text messages, Zoom calls, email, and an online portal to communicate.

What did you find most impressive about them?

Parried resources are super responsive. On top of that, they know their stuff — they solve any problem that we throw at them.

Are there any areas they could improve?

No, there aren’t any.

Do you have any advice for potential customers?

Call Parried and get started — do it.

RATINGS

5.0

IT Managed Services
Hardware Help desk Network Other IT managed services Security
Confidential
March 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Parried's quickness in finding a resolution is impressive."

Aug 26, 2026

Community Experience Manager, Hazoor Partners

Whitney Abraham

Financial services
Austin, Texas
1-10 Employees
Online Review
Verified

Parried provided managed IT services for a local wealth management company.

Parried helped the client achieve faster setup and fewer technical issues. The Parried team was great at resolving tickets as soon as possible; it rarely took them more than 48 hours to complete a project. Parried always delivered on time, and the client communicated with them via email and messaging apps.

BACKGROUND

Introduce your business and what you do there.

I’m the Community Experience Manager at Hazoor Partners, a wealth management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parried?

We needed help with the security of our systems and general support for setting up users and tools.

SOLUTION

What was the scope of their involvement?

Parried has assisted us in a variety of projects, including setting up our internet and printer in our new office space, helping with user onboarding and offboarding, and setting up our Nest conferencing system. The team also helps with any issues that come up for a variety of our team members.

What is the team composition?

We’ve mostly worked with one teammate from Parried at a time.

How did you come to work with Parried?

We found them through a Google search. We chose them because they were close to our geographic location, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We worked together in March 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Parried is great at giving daily status updates through email. Thanks to their work, we’ve seen faster setup and fewer technical issues. The team is also great at resolving tickets as soon as possible; it rarely takes more than 48 hours to complete a project.

How did Parried perform from a project management standpoint?

Parried has always delivered on time for us. We communicate via email and messaging apps.

What did you find most impressive about them?

Parried’s quickness in finding a resolution is impressive.

Are there any areas they could improve?

I can’t think of anything for them to improve.

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
$10,000 to $49,999
May 2021 - Aug. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I love Parried and have no notes for improvement."

Aug 24, 2026

COO, Loot Rentals

Jessica Blair

Hospitality & leisure
Austin, Texas
11-50 Employees
Online Review
Verified

Parried provided managed IT services for a furniture and decor rental company. The team was responsible for network equipment maintenance, new employee device onboarding and offboarding, and software strategy.

Parried managed the client's technology needs. The team was extremely responsive and met all the client's requirements throughout the engagement. Moreover, Parried's personable approach, especially their owner's interaction with the client, has been a hallmark of their performance.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the COO of Loot Rentals

Describe what your company does in a single sentence.

Boutique furniture and decor rentals for events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Parried to accomplish?

All technology needs

SOLUTION

How did you find Parried?

Online Search

Why did you select Parried over others?

High ratings
Close to my geographic location
Great culture fit
Company values aligned

How many teammates from Parried were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Managed IT services, Network Equipment and Maintenance, New Employee Device Onboarding and Offboarding, Strategy for Software, Security, Etc

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a non-technological company, our technology works for us because we have Parried to manage it for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely responsive, all needs met.

What was your primary form of communication with Parried?

Email or Messaging App

What did you find most impressive or unique about this company?

How personally I've gotten to know the team, especially Eric, the owner.

Are there any areas for improvement or something Parried could have done differently?

Nope, I love Parried and have no notes for improvement.

RATINGS

5.0

Cloud Consulting & SI IT Managed Services Web Design
Cloud Server Migration IT Assessment IT Consolidation
$10,000 to $49,999
June 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"We're impressed with their knowledge of various IT issues."

Jul 31, 2024

City Treasurer, City of Hays

Harvey Davis

Government
Buda, Texas
1-10 Employees
Online Review
Verified

Parried provides managed IT services for a city government. Their tasks include web design, Microsoft 365 migration, accounting software optimization, and helpdesk support.

The client has been delighted with Parried's services. The team manifests their professionalism by always being ready and available to lend a helping hand. What stands out about the team is their in-depth knowledge and expertise in the IT sector.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the City Treasurer of City of Hays

Describe what your company does in a single sentence.

City government

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Parried to accomplish?

Improve website
Improve accounting software
answer ongoing IT issues

SOLUTION

How did you find Parried?

Referral

Why did you select Parried over others?

High ratings
Good value for cost
Referred to me

How many teammates from Parried were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Timelines were met on several project including migration to MS365 and QB online; design website and provide ongoing consulting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All met our needs; we are very pleased with their service and expertise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

He was professional and avaliable on short notice; no complaints

What was your primary form of communication with Parried?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with their knowledge of various IT issues.

Are there any areas for improvement or something Parried could have done differently?

RATINGS

5.0

Showing 1-6 of 6 Reviews

Our Story

Parried was founded in Austin by Eric Sanz, an IT professional with 20+ years of hands-on experience. After watching small and mid-sized businesses get underserved by MSPs that treated them like ticket numbers, Eric built Parried to do it differently. Today, we support accounting, law, healthcare, AEC, and financial services firms across Austin and DFW, backed by a 3 minute average response time and 90% first touch resolution rate.

Meet the Team

Eric Sanz founded Parried in 2009 after 20+ years in IT. He built it for Texas businesses that are serious about how they operate and expect their technology partner to be the same.

Hillary Sanz oversees client services at Parried, ensuring every business we work with receives the experience they were promised. She's the reason our 98% satisfaction rate isn't just a number on a webpage.

What Sets Us Apart

Built Different

3-minute response times. 90% first touch resolution. 98% client satisfaction. We are a boutique team with the depth of a large firm and none of the runaround. Security built in from day one, not bolted on later.

Quick Facts

14 years in business

Tools and Technology

Microsoft Teams

Monday.com

Notion

Zoho Projects

SharePoint

Google Workspace

AWS

Commonly Asked Questions

For support issues, our average response time is 3 minutes. For support issues, our average response time is 3 minutes. For projects, timelines are agreed on upfront, and we stick to them. If something changes, you hear it from us first, not after the fact.

Yes. We work with healthcare practices, legal firms, and financial services companies that operate under strict compliance requirements. Our team is HIPAA-compliant, and we help clients build and maintain environments that meet their specific regulatory obligations.

Every client has a dedicated point of contact who knows their environment. You're not calling a generic help desk and explaining your situation from scratch every time. We send regular reports, flag issues before they become problems, and check in on strategy to keep your technology aligned with your business's direction.

We measure success by how little you have to think about IT. That means fast response times, issues resolved on the first touch, and no repeat problems. Beyond the day-to-day, we track uptime, security posture, and whether your technology is keeping pace with your growth. If your team is productive and your data is secure, we're doing our job.

Premier Verified means Clutch independently confirmed Parried is a legally registered business,
financially sound (Creditsafe: Low Risk), and backed by 5 verified client reviews averaging 5.0 stars.

Learn More

Verified Client Reviews: 5

Overall Review Rating: 5

Source: Clutch

Last Updated: August 26, 2026

Business Entity

Business Entity Name	IT Conflict, LLC
Source	Texas Comptroller of Public Accounts
Jurisdiction of Formation	Texas
Date of Formation	May 10, 2012
Status	Active
Last Updated	August 8, 2026
ID	0801594389

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	August 8, 2026

Learn More About The Clutch Verification Process

Locations (2)

6500 River Place Blvd, Bldg 7, Ste 250 Austin, TX, United States 78730

10 - 15

Contact Parried

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Hazoor Partners

(1)

Whitney Abraham

Loot Rentals

(1)

Jessica Blair

Texas Appleseed

(1)

Corina Golea

Parried

Elevate IT, Fortify Security

Overview by:

1 Language that we service

1 Timezone that we service

2 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Parried Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Project Management Skills

High Client Satisfaction

Effective Onboarding and Offboarding Processes

Responsive and Flexible Service

Efficient and Timely IT Support

Reviews mentioning:

Parried Reviews

Managed IT & Application Support Services for Investment Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Support & Technology Mgmt for Nonprofit Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Solar Products Distribution Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Wealth Management Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Furniture & Decor Rental Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for City Government

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Meet the Team

Eric SanzFounder & CEO

Hillary SanzVP of Client Services

What Sets Us Apart

Quick Facts

Tools and Technology

Commonly Asked Questions

What is your turnaround time?

Do you comply with relevant regulations (e.g., GDPR, HIPAA)?

What's your approach to communication and reporting?

How do you measure success?

Verification

Business Entity

Credit Report Results

Location