Paracon Consultants Corp.

BACKGROUND

Please describe your company and position.

I am the CEO of Berlin Technologies Ltd.

Describe what your company does in a single sentence.

Berlin Technologies is an experienced importer, supplying Israeli companies with wide range of industrial machinery and spare parts. With over 30 years of experience, the company has grown to be one of the leading companies in this area, providing equipment to many of Israel's top companies. Berlin Technologies is the official Israeli representative of some of the most notable names worldwide in the fields of filling and packing, pumps, process control and analysis, filtration and air compression and other types of industrial equipment. The company has extensive experience and expertise in solving unique problems with customized solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paracon Consultants Corp. to accomplish?

• We hired Paracon to replace a fragmented set of tools with a single internal platform that could manage job dispatching, technician reporting, and service analytics across our facilities operations.

SOLUTION

How did you find Paracon Consultants Corp.?

• Online Search
• Referral

Why did you select Paracon Consultants Corp. over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Paracon Consultants Corp. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team designed and built a dispatch and technician portal that included job routing, digital service forms, and automated reporting. They also integrated the platform with our existing scheduling and billing systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Service teams completed jobs more efficiently, paperwork was eliminated, and leadership gained visibility into workload distribution and repeat service issues across facilities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Paracon ran the project in clearly defined phases and kept communication consistent. Deliverables were met on schedule, and their responsiveness during testing and rollout was particularly strong.

What was your primary form of communication with Paracon Consultants Corp.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very grounded in operations. Instead of pushing generic software features, they focused on what would actually improve day-to-day execution for our teams.

Are there any areas for improvement or something Paracon Consultants Corp. could have done differently?

We would have appreciated a bit more documentation earlier in the rollout phase, but it was addressed quickly.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & Marketing Director of Plan Manage Assist

Describe what your company does in a single sentence.

 we have first hand experience and knowledge about the NDIS process, how it works and what the benefits are as we are carers for family members that have disabilities. We have the empathy and understanding of the frustrations and the challenges they go through, as well, having the financial management expertise and capability to support them.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paracon Consultants Corp. to accomplish?

• We needed a partner to help us build a strong mobile app and improve our website. Our goal was to create a platform that was user friendly, visually appealing, and reliable for our clients.

SOLUTION

How did you find Paracon Consultants Corp.?

• Online Search
• Clutch Site

Why did you select Paracon Consultants Corp. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Paracon Consultants Corp. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Paracon Consultants Corp handled the full mobile app development and web development process. They worked closely with us on design, functionality, and user experience, making sure everything aligned with our business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new app and website, we’ve seen a clear improvement in user engagement. Clients find it easier to navigate our services, and the app has received positive feedback for being fast and intuitive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was organized and communicative throughout the project. Milestones were met on time, and they kept us updated every step of the way. It made the whole process smooth and stress free.

What was your primary form of communication with Paracon Consultants Corp.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by their ability to understand our needs quickly and turn them into a polished, functional product. Their technical expertise and attention to detail really stood out.

Are there any areas for improvement or something Paracon Consultants Corp. could have done differently?

Occasionally, response times were a bit slower than expected, but overall, their professionalism and dedication made up for it.

BACKGROUND

Please describe your company and position.

I am the General Manager of Sylvia Hotel

Describe what your company does in a single sentence.

A historic waterfront hotel in Vancouver offering guest accommodations, dining, and event services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paracon Consultants Corp. to accomplish?

• Simplify day-to-day housekeeping task assignment and tracking.
• Centralize maintenance requests so issues are logged, assigned, and followed up in one place.
• Track supplies and inventory more accurately to avoid last-minute shortages.
• Eliminate confusion from scattered notes, spreadsheets, and verbal handoffs.
• Improve consistency of internal reporting so management sees a clear picture of what’s done and what’s pending.

SOLUTION

How did you find Paracon Consultants Corp.?

Online Search

Why did you select Paracon Consultants Corp. over others?

• Good value for cost
• Company values aligned
• Very friendly

How many teammates from Paracon Consultants Corp. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Paracon started by mapping our housekeeping, maintenance, and supply workflows, then turned those into clear wireframes so we could review how the system would look and behave before development. From there, they built a centralized web and mobile tool where supervisors can create and manage housekeeping schedules, log and track maintenance issues, and keep an eye on supply levels in one place. They also included a simple dashboard for supervisors that shows the daily status at a glance what rooms are in progress, which maintenance requests are open, and whether any supplies need attention so it’s easier to coordinate the team each day. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Maintenance issues were logged and tracked more reliably, with fewer missed or forgotten tasks.

Supply counts became more accurate, which reduced shortages and urgent orders.

Supervisors gained a clear daily view of open tasks, making it easier to balance workloads across staff.

Less back-and-forth communication because staff could see their assignments directly in the system.

Internal reporting became more consistent, with a clearer picture of what was completed each day.

Overall, internal coordination felt more organized and less reactive, especially during busy periods

• Delays in housekeeping assignments decreased, so room turnovers became more predictable and on time.
• Maintenance issues were logged and tracked more reliably, with fewer missed or forgotten tasks.
  Supply counts became more accurate, which reduced last-minute shortages and urgent orders.
• 
  Supervisors gained a clear daily view of open tasks, making it easier to balance workloads across staff.
• 
  There was less back-and-forth communication because staff could see their assignments directly in the system.
• 
  Internal reporting became more consistent, with a clearer picture of what was completed each day.
• 
  Overall, internal coordination felt more organized and less reactive, especially during busy periods.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project ran smoothly, and the PM kept us informed the whole way. Any questions we had were answered quickly.

What was your primary form of communication with Paracon Consultants Corp.?

Email or Messaging App

What did you find most impressive or unique about this company?

How effortless they made the experience for all of us, and how comfortable it was working with their team.

Are there any areas for improvement or something Paracon Consultants Corp. could have done differently?

A more detailed dashboard with drill down options would have been helpful.

BACKGROUND

Please describe your company and position.

I am the Manager of Norton Ditto

Describe what your company does in a single sentence.

Men's clothier Norton Ditto specializes in high-end merchandise and personalized customer service. Based in Houston, Texas, Norton Ditto offers custom suiting, business and casual sports wear, accessories and men’s footwear.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paracon Consultants Corp. to accomplish?

• We hired Paracon Consultants Corp. to handle the web development for our current website. The main goal was to turn our approved design into a fully functional, user-friendly live site.

SOLUTION

How did you find Paracon Consultants Corp.?

• Referral
• Clutch Site

Why did you select Paracon Consultants Corp. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Paracon Consultants Corp. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We provided the website design in Figma, and their team developed it into a live website. They also migrated selected pages and content from our old site to the new one. In addition, we needed several custom interactive pages that required more advanced logic and development, which they successfully implemented.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, we saw a clear increase in customer traffic. We’ve also been receiving more orders from pages that were redesigned with improved interactive features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was organized and consistent. We had daily or weekly check-ins depending on task priority. Communication was handled through Slack for quick updates, Zoom for detailed discussions. Deadlines were met as planned.

What was your primary form of communication with Paracon Consultants Corp.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had strong web development expertise and were able to guide us on the best technical approach for our site. Their ability to build custom interactive functionality while keeping everything stable and usable stood out.

Are there any areas for improvement or something Paracon Consultants Corp. could have done differently?

We had smooth communication throughout the project, and all deliverables were completed on time. Overall, we’re very satisfied with the results

BACKGROUND

Please describe your company and position.

I am the Operation manager of a clothing company.

Describe what your company does in a single sentence.

Our pieces are created to make you feel comfortable, natural, and confident, so you can be true to who you are.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paracon Consultants Corp. to accomplish?

We needed an internal tool to simplify inventory transfers, track damaged items, and organize staff schedules so our teams weren’t juggling several spreadsheets and manual checklists

SOLUTION

How did you find Paracon Consultants Corp.?

• Online Search
• Referral

Why did you select Paracon Consultants Corp. over others?

• Good value for cost
• Referred to me
• Their early planning

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team built workflows and wireframes, then developed an internal system that handled inventory transfers, damaged item reporting, and scheduling. They also provided barcode scanning support and a simple reporting section for store managers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Eliminated inventory discrepancies
• Eliminated inventory discrepancies
• Transfers and scheduling became smoother

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was consistent and they delivered updates on time, overall it was easy for our staff to stay aligned without confusion

What was your primary form of communication with Paracon Consultants Corp.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The user-friendly design and how naturally it fit into our daily tasks made the biggest difference for our store teams

Are there any areas for improvement or something Paracon Consultants Corp. could have done differently?

All good

BACKGROUND

Please describe your company and position.

I am the Property Management Director

Describe what your company does in a single sentence.

Our team oversees a portfolio of residential and commercial rental properties across Ontario

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paracon Consultants Corp. to accomplish?

• Centralize property operations in one place (properties, tenants, leases).
• Streamline tenant requests end-to-end
• Maintenance coordination with clear statuses, scheduling, and ownership
• Vendor management (profiles, assignments, tracking, accountability)
• Automating lease-data extraction from scanned leases
• Track lease payments and property expenses in one place.
• Dashboards for workload, backlog, and turnaround visibility

SOLUTION

How did you find Paracon Consultants Corp.?

Online Search

Why did you select Paracon Consultants Corp. over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Fixed price contract

How many teammates from Paracon Consultants Corp. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full web & mobile property management platform with AI-powered lease digitization and data extraction, turning scanned leases into structured, searchable records and cutting manual review. Centralized daily operations in one system and covered the full tenant request lifecycle: intake (issue type, priority, unit/property, attachments), assignment, scheduling, status tracking, and closure. Included maintenance + vendor coordination with vendor profiles, service categories, assignment history, and clear ownership/status per work order. Added role-based access, per-ticket activity history, and centralized communication logs. Delivered dashboards and reports for request volume, backlog, turnaround, vendor performance, and property trends

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

·        Tenant request processing became roughly 25% faster.

·        Vendor assignments became easier to track, with clearer ownership and status.

·        Lease-data extraction reduced manual review time for scanned leases.

·        Fewer follow-ups and less “status chasing” due to improved visibility.

·        Better tracking and activity history per ticket.

·        Improved reporting

Vendor assignments became easier to track, with clearer ownership and status

Lease-data extraction reduced manual review time for scanned leases

Fewer follow-ups and less “status chasing” due to improved visibility.

Better tracking and activity history per ticket.

Improved reporting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They stayed transparent throughout the project and kept communication straightforward. Most milestones were delivered on time, and any adjustments were discussed openly.

What was your primary form of communication with Paracon Consultants Corp.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how approachable they were and how much effort they put into understanding the way we manage properties. It felt like they were part of our internal team rather than an outside vendor.

Are there any areas for improvement or something Paracon Consultants Corp. could have done differently?

Nothing

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Akon LLC, an industrial warehouse divider curtains supplier. We help major manufacturing facilities reduce heating and cooling costs and separate workspaces. Our clients include leading companies such as Kraft Foods, Boeing, Caterpillar, and Polaris.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Paracon Consultants Corp.?

We needed a quoting system that was efficient and automated.

SOLUTION

What was the scope of their involvement?

We reached out to Paracon Consultants Corp. with a task of quickly assessing RFQs from the customer and automating the process from beginning to end so that it was handled with minimal effort from the staff. They delivered the quoting Excel files we needed in a timely fashion.

What is the team composition?

We worked with 2–5 teammates from Paracon Consultants Corp.

How did you come to work with Paracon Consultants Corp.?

We found them through an online search. We chose them because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We spent between $10,000 and $49,999.

What is the status of this engagement?

We worked with them from August 2019 to March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were able to double the amount of quotes produced almost immediately.

How did Paracon Consultants Corp. perform from a project management standpoint?

They delivered on time. We communicated through virtual meetings and emails.

What did you find most impressive about them?

Paracon Consultants Corp.'s ability to quickly figure out what we needed and implement it was impressive.

Are there any areas they could improve?

There's nothing they could have done better.

BACKGROUND

Please describe your company and position.

I am the Operations Director of Michael construction Ltd

Describe what your company does in a single sentence.

We deliver commercial and residential construction projects across Western Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paracon Consultants Corp. to accomplish?

• Our goal was to consolidate several manual processes into one internal platform. We needed job scheduling, equipment tracking, and digital reporting, along with an AI component to read scanned purchase orders and safety forms so our team wasn’t wasting hours typing data in by hand.system went live.

SOLUTION

How did you find Paracon Consultants Corp.?

Referral

Why did you select Paracon Consultants Corp. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Paracon Consultants Corp. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included a full discovery round, detailed workflow mapping, wireframing, and development of a multi-module internal platform. They delivered scheduling tools, crew assignment features, equipment tracking dashboards, and mobile-friendly field reporting screens. An AI component was also built to extract structured data from scanned purchase orders and safety documents, which required custom parsing logic and integration with their reporting layer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Paperwork processing sped up by roughly 50% across departments.
Scheduling conflicts dropped by around 35% after centralizing assignments.
Field staff reduced manual reporting time weekly.
AI extraction saved an estimated 15–20 hours per week in document handling.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager kept everything clear and on track. Milestones were delivered as scheduled, and any adjustments we requested were reviewed thoughtfully before moving forward.

What was your primary form of communication with Paracon Consultants Corp.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to simplify a disorganized workflow stood out, and the team felt genuinely invested in helping us make better operational decisions.

Are there any areas for improvement or something Paracon Consultants Corp. could have done differently?

Nothing to mention.