Pand'Or Digital

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a VR products and e-commerce startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pand'or Digital Marketing Agency?

We needed to develop our company’s website, branding, and marketing strategy.

SOLUTION

What was the scope of their involvement?

Pand'or Digital Marketing Agency has developed our website and created our branding guidelines. They’re one of the first contractors we’ve worked with, so they’ve helped us with several services. 

The first assignment we gave to Pand'or Digital Marketing Agency was building a website, which they’ve designed and developed. Our site is based in WooCommerce, and Pand'or Digital Marketing Agency has set up all the site’s analytics. They also manage our site’s maintenance and security.

Moreover, Pand'or Digital Marketing Agency has created our company’s branding, including our logo. They’ve also managed our first social media marketing (SMM) campaign in 2022. After that, we’ve started a management contract with Pand'or Digital Marketing Agency, where they help me manage the company's business side, from sales to brand promotion.

Pand'or Digital Marketing Agency manages our marketing campaigns on Facebook, Instagram, and Twitter, the platforms where we’re most active.

What is the team composition?

We work with five teammates from Pand'or Digital Marketing Agency, including their founder, copywriter, and project leader, who is our main point of contact.

How did you come to work with Pand'or Digital Marketing Agency?

I believe Pand'or Digital Marketing Agency contacted me, and I was looking for a contractor at the time. We had a first round of meetings and discussed guidelines, and after that, Pand'or Digital Marketing Agency set up a process to collect information and translate it into tangible results.

How much have you invested with them?

We’ve spent less than $15,000 with Pand'or Digital Marketing Agency. 

What is the status of this engagement?

We started working with Pand'or Digital Marketing Agency in May 2022, and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Pand'or Digital Marketing Agency has helped us increase our web traffic and sales. We’ve also seen improvements in our social media marketing campaigns. When we have an active marketing campaign, our sales increase by at least 50%. 

Our startup is only a year old, and these are excellent results. We put a lot of effort into building our website and brand identity and are seeing good results. 

How did Pand'or Digital Marketing Agency perform from a project management standpoint?

We’ve discussed our strategy from the beginning of our engagement with Pand'or Digital Marketing Agency. We use task trackers to track all sprints, and we also have a Microsoft SharePoint list that allows us to register all tasks and mark them when completed. 

Our communication with Pand'or Digital Marketing Agency is flexible since we use phone calls, email, and Microsoft Teams groups.

What did you find most impressive about them?

I’m most impressed with Pand'or Digital Marketing Agency’s agility in web design and analytics since they’re a small company like ours. Branding awareness and visual identity are among Pand'or Digital Marketing Agency’s greatest strengths as a company too.

Are there any areas they could improve?

Pand'or Digital Marketing Agency could improve their project management. We already know each other, and Pand'or Digital Marketing Agency is aware of my expectations. I believe projects could be taken over with more flexibility, although I know that depends on the project.

Do you have any advice for potential customers?

I recommend working with your contractor if you have these kinds of projects — don’t expect your contractor to do all the work. I also recommend having ongoing communication with Pand'or Digital Marketing Agency to ensure your project progresses agile and according to your timeline. Ensure you get your side of the work done and get the information you need from Pand'or Digital Marketing Agency.

BACKGROUND

Please describe your company and position.

I am the CEO/Founder of Essence Scrubs

Describe what your company does in a single sentence.

Essence Scrubs designs and provides high-quality, innovative, and sytlish medical scrubs and accessories tailored to meet the needs of modern healthcare professionals. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pand'Or Digital to accomplish?

• Design and build a Shopify e-commerce store for a medical scrubs company

SOLUTION

How did you find Pand'Or Digital?

Online Search

Why did you select Pand'Or Digital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Pand'Or Digital were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Panda optimized the shopify website by improving its design, functionality, and user experience to enhance navigation and streamline the shopping process

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increases website traffic by 95% after the redesign. Reduced bounce rate. improved customer engagment with more tie spent on the site. Increased sales and conversion rate. Enhance customer feedback and satication scores. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responded always on a timely manner. Delivered on time 

What was your primary form of communication with Pand'Or Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

The company's ability to create a user-friendly and visually appealing Shopify website was remarkable. and unique. 

Are there any areas for improvement or something Pand'Or Digital could have done differently?

No not that I am aware of.