Paisol Technology

BACKGROUND

Please describe your company and position.

I am the Consultant Plastic Surgeon of Heka Hospital

Describe what your company does in a single sentence.

The largest private hospital in Constanta, including over 20 medical and surgical specialties, operator block with two operating theaters, ATI, Gastroenterology department, Medical recovery department, Emergency department, Medical imaging (CT, Rx, Ultrasound). Medical and surgical specialties: Cardiology, Diabetes, nutrition and metabolic diseases, Neurology, Rheumatology, Internal Medicine, Nephrology, Gastroenterology, Endocrinology, ORL, Ophthalmology, Urology, Obstetrics - Gynecology, Orthopedics and Traumatology, General Surgery, Neurosurgery - Spinal Surgery, Plastic Surgery, Pediatric Surgery, Reconstructive microsurgery, Medical Recovery and Physiotherapy, Dermatology, Family Medicine, Sports Medicine, Hematology

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paisol Technology to accomplish?

• Heka Hospital serves a wide range of medical and surgical specialties, so coordinating patient information, clinical workflows, and internal communication across departments had become increasingly challenging. We wanted a custom software solution that could support daily operations without disrupting established medical processes. Our objective was to improve collaboration between departments, simplify access to important information, and create a more efficient experience for both medical staff and administrative teams.

SOLUTION

How did you find Paisol Technology?

Online Search

Why did you select Paisol Technology over others?

• Great culture fit
• Company values aligned

How many teammates from Paisol Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Paisol Technology designed and developed a custom software platform tailored to our hospital's operational needs. Work included discovery sessions, process mapping, interface design, software development, testing, deployment, and ongoing support. Key deliverables included patient workflow management, appointment coordination, secure document management, staff role permissions, reporting tools, internal communication features, API integrations with existing hospital systems, and a centralized dashboard that gave different departments quick access to relevant information while maintaining data security.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our teams now spend much less time searching for information or coordinating tasks across departments. Patient records and operational data are easier to access, making consultations and follow-up care more efficient. Administrative processes that previously required several manual steps became much smoother, allowing staff to focus more attention on patient care. Overall productivity improved, and day-to-day collaboration feels far more connected than before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management remained consistent throughout every phase. Deliverables arrived according to schedule, and communication was always prompt and professional. Whenever our clinical or administrative teams suggested refinements, Paisol Technology carefully considered each request and provided practical recommendations before implementing updates. Their responsiveness made collaboration straightforward and gave us confidence throughout development.

What was your primary form of communication with Paisol Technology?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to understand how a busy hospital operates. They invested time in learning our workflows before proposing solutions, which resulted in software that genuinely supports everyday clinical practice. Their combination of technical expertise, thoughtful planning, and attention to usability created a system that feels like it was designed specifically for healthcare professionals rather than adapted from another industry.

Are there any areas for improvement or something Paisol Technology could have done differently?

Our experience was excellent from start to finish. As their portfolio continues to grow, it would be wonderful to see them introduce additional healthcare focused modules that organizations can choose from during project planning.

BACKGROUND

Please describe your company and position.

I am the Lead Product Specialist of Medina Healthcare

Describe what your company does in a single sentence.

Medina Healthcare is proud to supply affordable and quality healthcare solutions to our clients. We choose to work with market-leaders from around the world and have built a strong portfolio of products to serve both the public and private healthcare sectors in Malta.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paisol Technology to accomplish?

• As our product portfolio expanded across both public and private healthcare providers, we needed a custom software platform that could simplify product management, centralize information, and streamline communication between internal teams. We wanted a solution that would reduce manual work, improve data accuracy, and support future growth without forcing us to change existing workflows. After discussing our goals with Paisol Technology, we felt they understood both our operational needs and the importance of reliability in a healthcare environment.

SOLUTION

How did you find Paisol Technology?

Referral

Why did you select Paisol Technology over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Paisol Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Paisol Technology developed a custom software solution tailored to how our team manages healthcare products and related processes. The platform included a centralized product database, user role management, secure document storage, workflow automation, reporting tools, API integrations with existing business systems, and an intuitive dashboard for day-to-day operations. They also handled planning, UI/UX design, development, testing, deployment, and post-launch support, making the entire engagement smooth from beginning to end.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Daily operations became much easier because information was available in one place instead of being spread across different files and systems. Staff could retrieve product details quickly, routine administrative tasks required far less effort, and reporting became more consistent. Team collaboration also improved since everyone worked with the same up-to-date information, allowing us to respond faster to customer and supplier requests.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was organized and dependable throughout the engagement. Milestones were delivered as planned, and communication remained clear from kickoff through deployment. Whenever we requested adjustments or additional features, their team listened carefully, explained available options, and implemented changes without making the process complicated. We always felt informed about progress and upcoming work.

What was your primary form of communication with Paisol Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how quickly they understood our healthcare workflows instead of trying to fit us into a generic software solution. Every recommendation felt practical and focused on solving real operational challenges. Their team combined strong technical knowledge with genuine attention to detail, creating a platform that feels natural for our staff to use every day.

Are there any areas for improvement or something Paisol Technology could have done differently?

Overall, we were very satisfied with both the process and the final solution