Osmium

BACKGROUND

Please describe your company and position.

I am the CEO of a software company

Describe what your company does in a single sentence.

We are software development company, providing staff augmentation and software development outsourcing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Osmium to accomplish?

• Do a Quality assurance audit to review project’s quality
• Automate testing process
• Implement improvements to QA process
• Increase product quality

SOLUTION

How did you find Osmium?

Referral

Why did you select Osmium over others?

• High ratings
• Company values aligned
• exclusive QA expertise

How many teammates from Osmium were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Osmium scope of work included:

• Conducting Quality assurance audit
• Prepare improvement plan
• Automation analysis
• Cybersecurity audit
• Implementing QA process improvements
• Apply automation to frontend part and backend API

Deliverables were:

• QA audit results
• Improvement plan
• Team augmentation offer
• Security improvement plan
• App QA Automation coverage plan

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Decreased bugs per release containment by 23%
• Speeded up time for release by 1.5x
• Decreased testing time by adding automation by 45%
• Enhanced QA team with 3 new QA engineers, 1 auto, 2 manual
• Improved security

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was proactive and attentive. We’ve improved our product’s quality and delivery speed by 2x at minimum which was even more we could expect from Quality assurance services. Their methodology is agile as a market needs.

What was your primary form of communication with Osmium?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive part for us was how their work results affected both QA and the entire project.

Are there any areas for improvement or something Osmium could have done differently?

Nothing really, the only thing we wanted after project completion is Osmium to find us earlier.

BACKGROUND

Please describe your company and position.

I am the CEO of a software development company 

Describe what your company does in a single sentence.

Our company mainly specializes in custom software development, including Web, Android, and iOS software development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Osmium to accomplish?

• Make application robust
• Create regression test suites
• Develop and provide automation testing
• Prepare the app and ensure it is ready for publishing in App Store and Google Play
• Make sure App works smoothly on both iOS and Android

SOLUTION

How did you find Osmium?

Referral

Why did you select Osmium over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned
• QA expertise

How many teammates from Osmium were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Conducting comprehensive regression testing to identify and address any potential issues introduced by new updates or changes to the platform. 
• Performing thorough compatibility testing across various devices, browsers, and operating systems to ensure a seamless UX. 
• Implementing automation testing using Selenium to streamline repetitive testing tasks and improve overall efficiency. 
• Providing detailed reports and insights to facilitate informed decision-making and continuous improvement of the platform's performance and functionality. 
• Preparing for app store and Google Play publishing. 

We selected Osmium based on their proven track record in QA testing and their reputation for delivering high-quality services to companies in the digital entertainment industry. The engagement with Osmium lasted about 5 months, during which they demonstrated professionalism, reliability, and dedication to ensuring the success of our QA initiatives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our collaboration with Osmium yielded significant outcomes: 

• Enhanced Platform Reliability: Through their meticulous testing processes, Osmium helped us identify and address potential issues proactively, thereby enhancing the overall reliability and stability of our platform. 
• Improved User Experience: By conducting comprehensive compatibility testing, Osmium ensured that our platform delivered a seamless experience across various devices and operating systems, ultimately enhancing user satisfaction and retention. 
• Streamlined Testing Processes: The implementation of automation testing using Selenium resulted in significant time savings and improved efficiency, allowing our team to focus on strategic initiatives and deliver updates to our platform more rapidly. Thanks to them we managed to publish a polished and working application to Apple Store and Google Play
• Reusable test suites both for manual and automation testing
• Complete test documentation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Osmium demonstrated excellent project management by consistently delivering items on time and responding promptly to our needs. They adhered closely to the project schedule, ensuring timely completion of QA testing. Additionally, they were highly responsive to our requests, providing clear communication and accommodating changes effectively. Overall, their professionalism and efficiency contributed to the success of our collaboration.

What was your primary form of communication with Osmium?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Osmium's team exhibited professionalism, expertise, and responsiveness throughout the engagement. Their proactive approach to QA testing and commitment to delivering results surpassed our expectations.

Are there any areas for improvement or something Osmium could have done differently?

While there were no significant areas for improvement identified during our collaboration, I would highly recommend Osmium to future customers seeking reliable and effective QA services tailored to the digital entertainment industry.

BACKGROUND

Please describe your company and position.

 I am the COO of a software company 

Describe what your company does in a single sentence.

Software development services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Osmium to accomplish?

• Team augmentation

SOLUTION

How did you find Osmium?

Referral

Why did you select Osmium over others?

• High ratings
• Referred to me

How many teammates from Osmium were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They supported our QA process end to end, including manual testing, automated test coverage, regression testing, performance checks, and API/integration testing. Key deliverables included test cases, bug reports, automated test scripts, and regular regression and release validation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We reduced post-release defects and introduced automated test coverage, which made releases more stable and faster to validate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was handled on our side, but their QA engineers showed strong ownership. They were responsive, proactive, and easy to work with, which made the cooperation comfortable and effective. They delivered their tasks on time and adapted quickly to our needs.

What was your primary form of communication with Osmium?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive part was the ownership and expertise of their engineers. They worked independently and delivered results with minimal involvement from our project managers

Are there any areas for improvement or something Osmium could have done differently?

No major areas for improvement. Lower rates would always be nice, but the quality of their work justifies the cost.