Onsharp

BACKGROUND

Please describe your company and position.

I am the Communications of ND Farmers Union

Describe what your company does in a single sentence.

Agricultural association advocating for family farms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onsharp to accomplish?

• Build an app for our members

SOLUTION

How did you find Onsharp?

Referral

Why did you select Onsharp over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Onsharp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Onsharp to build a mobile app for our 50k+ member families. As a farm organization, we have a variety of events as well as a lot of information and education that needs to go out. Onsharp took us successfully from start to finish. From brainstorming and UI/UX all the way to app approval in both stores. Our project was somewhat complex and time-consuming. We have an older database that had to tie into the new mobile app, and they were very patient with us as we worked through that.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our younger members really enjoy the simpler process of opening their mobile app to register for events like our annual convention vs. our desktop portal or having to call the office to register. Our members also liked the ability to use the legislative tool that was iframed within the app to contact their delegation. They also enjoy receiving news from the organization in the app, which they're able to access earlier thru the app vs. waiting for their print magazine to arrive a week and a half later. A calendar page for upcoming events is also popular.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and usually worked much faster than we were able to on our end. Any delays in the project were with our database and the developer who helps us. Onsharp works fast. Unfortunately, the same can't be said for others, so they were very patient with us. Very professional.

What was your primary form of communication with Onsharp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The problem-solving. Sometimes, it felt like we were hitting a dead end on our end. I would ask if accomplishing a task would be even possible, and it was always possible. There was always a way. Really helps calm the waters.

Are there any areas for improvement or something Onsharp could have done differently?

I don't have any regrets about hiring Onsharp. The project was new to us as an organization, so there are aspects of it we learned about after the fact that would have helped us more had we known. That's not really about Onsharp, just more of a learning experience for all of us.

BACKGROUND

Please describe your company and position.

I am the Development Director of SMP Health - Ave Maria

Describe what your company does in a single sentence.

We provide skilled nursing and assisted living care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onsharp to accomplish?

• Help us create our website.
• Help us maintain our website.
• Assist with issues as they arise.

SOLUTION

How did you find Onsharp?

It was chosen by corporate

Why did you select Onsharp over others?

I did not choose.

Describe the scope of work in detail. Please include a summary of key deliverables.

We created entirely new websites corporate-wide and each facility is connected to the main website. OnSharp developed the pages, and built our whole website with content provided by our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website has been up and running for 5+ years now. It is user friendly enough that our team members are able to make changes as needed, and OnSharp provides excellent customer service for the tasks that are out of our scope of ability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very responsive. When the website was being built Izzy was our go-to person and she was amazing. Detail oriented, timely, professional yet still friendly and helpful, I never felt like I was asking "stupid" questions, although I'm sure they probably were! Now I work a lot with Temis and have had much the same experience. Very helpful, quick to respond, and excellent at following up. I've been nothing but pleased with OnSharp.

What was your primary form of communication with Onsharp?

Email or Messaging App

What did you find most impressive or unique about this company?

I'm sure they juggle a lot of clients and projects, but it never feels that way to me. Their response time and helpfulness make me feel we are their top priority.

Are there any areas for improvement or something Onsharp could have done differently?

nothing

BACKGROUND

Please describe your company and position.

I am the Marketing Director of First Care Health Center

Describe what your company does in a single sentence.

First Care Health Center is a critical access hospital and clinic, providing a comprehensive array of healthcare services along with same-day appointments, all supported by a team of skilled healthcare professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onsharp to accomplish?

• Create a new, user-friendly website

SOLUTION

How did you find Onsharp?

Referral

Why did you select Onsharp over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Onsharp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included working with me to update the organization's website. There was a website in place so there was content we wanted to include, yet I wanted to create a more concise and user-friendly experience when viewing and using the website. 
There were shared spaces that Onsharp set up where I could upload specific content, and there was open communication through the whole process. Branding guidelines were discussed as well as likes/dislikes at each step. Onsharp provided interactive sitemaps and content so I could review and edit content as needed. 

Deliverables, along with timelines, were always communicated effectively and timely. Deliverables included drafts of the website as well as solidifying a final template and such in the early stages. Training was also provided and was a key deliverable in my learning.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from the project primarially included the overall development of the completed website. This was met based on deadlines leading up to the completion of the project and included items like retrieving content from the old website, obtaining helpful materials such as additional headshots and brocures, and choosing a desirable format for the new site. These outcomes, deliverables, and progresses were communicated during weekly meeting calls over video.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Onsharp's project managment is spectacular! It was great to have access to shared document sites to see the site map, share content, and such matters. Items were delivered on time and timelines were always easily communicated between Onsharp and myself. When I had needs for more time or edits or additional help on something, everyone from Onsharp was always understanding and able to assist as needed. 

What was your primary form of communication with Onsharp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found their communication and customer service most impressive and unique about Onsharp. They were super helpful and quick to address concerns or questions I had. The weekly calls were pivotal in the success of this project and help align the vision I had as they were working on this project. Onsharp is definitely set above the rest! 

Are there any areas for improvement or something Onsharp could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the IT Admin/ Mechanical Design of Lindell Engineering, Inc.

Describe what your company does in a single sentence.

We are an MEP (mechanical, electrical, and plumbing) consulting engineering firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onsharp to accomplish?

• Create updated, and modern website design
• Create contact us, and resume upload portion
• Search engine optimization

SOLUTION

How did you find Onsharp?

Trevor is persistent

Why did you select Onsharp over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Onsharp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Onsharp helped us completely overhaul our website from something that looked like it was straight out of 1998 to something very sleek and modern. This also improved our visibility to other clients trying to find us on google.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have had people uploading resumes to our website, then we are notified and can follow up. Before we were using sights like indeed and LinkedIn for Job postings, which cost money of course. We seem to be much more visible on google, with more interactions from our website and google my business profile.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they absolutely did. I was late on a few items, and they were able to adjust their schedule and work around our busy schedule. All of our communications were fluid whether that was via email or virtual meeting - the conversations were pointed, efficient, and effective.

What was your primary form of communication with Onsharp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The group had an awesome team dynamic. There were times when things didn't really need to be overexplained because everyone knew exactly what their job and purpose were in the meeting. They only asked questions when needed, and didn't try to sell me on anything that I didn't need.

Are there any areas for improvement or something Onsharp could have done differently?

This is my only time working with a company like this, so had no idea what to expect. That being said, they were professional throughout and told me everything that they needed. The price was reasonable, but that is the only thing that I can think of that would need improvement. Their work ethic and communication were great. They might just maybe lower price ☺

BACKGROUND

Please describe your company and position.

I am the General Manager of APQ Engineering

Describe what your company does in a single sentence.

We integrate creative technologies for high performance manufacturing across all manufacturing sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onsharp to accomplish?

• Website Hosting, Design and Development

SOLUTION

How did you find Onsharp?

Search for local option for website hosting

Why did you select Onsharp over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Website hosting and design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website that is well done and secure.  Design and development with the changes needed for the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Response has been quick and efficient with most changes taking place within 24 hours of the ticket being assigned.  Fast and high quality.  

What was your primary form of communication with Onsharp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I am impressed with the speed and professionalism of the company.  I appreciate the knowledge and the willingness to teach me and help me understand the impact and how to best maximize my website.

Are there any areas for improvement or something Onsharp could have done differently?

I do not have any comments that could improve OnSharp at this time.

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of an information technology company 

Describe what your company does in a single sentence.

We deliver proactive technology solutions and support that ensure our customers achieve the highest level of business success.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onsharp to accomplish?

• Website support
• App creation
• Hubspot support/audit

SOLUTION

How did you find Onsharp?

Word of mouth

Why did you select Onsharp over others?

• Close to my geographic location
• Referred to me

How many teammates from Onsharp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Support NCI website technical needs and staff. Build out new menu structure along with fixing mobile menu bugs. Build/tailor fit events page.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Low bugs on desktop and mobile site. Better grasp on functions of site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects have been delivered on time. Our team values the flexibility and connectivity the OnSharp team has. They are willing to jump on a call anytime to ensure we are all on the same page and satisfied.

What was your primary form of communication with Onsharp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Response times are so fast its like they work in house at NCI.

Are there any areas for improvement or something Onsharp could have done differently?

Not at this time :)

BACKGROUND

Please describe your company and position.

I am a Marketing Manager of Comstock Construction

Describe what your company does in a single sentence.

We are a commercial general contractor.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onsharp to accomplish?

• Website Management
• SEO Auditing

SOLUTION

How did you find Onsharp?

Existing Vendor

Why did you select Onsharp over others?

• High ratings
• Close to my geographic location
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

OnSharp has been our ongoing Vendor to help us maintain the backend of our website. They have also worked with us on provided a comprehensive SEO audit with recommendations for backend and front end improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of working with OnSharp has been a lot of time saved that we don't have to try to troubleshoot more technical website updates. For our SEO Audit the measurable outcomes have come in the jump in visitors we've had since implementing some of their changes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

One of the best reasons I like working with OnSharp is that they are very professional. They are super prompt and I usually hear responses back within minutes or hours versus days. Beyond that they go the extra step to educate me when I've asked if some of the website fixes, for example, could be within my wheelhouse.

What was your primary form of communication with Onsharp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very established, professional, and prompt. I've worked with a handful of other website vendors throughout my marketing years and they take the cake for being most professional.

Are there any areas for improvement or something Onsharp could have done differently?

Nothing I can think of to improve upon at the moment. The price is a little higher than other competitors, but it's a case of truly getting what you pay for. Their worth the extra cost to me.

BACKGROUND

Please describe your company and position.

I am an Executive of Red River Flags

Describe what your company does in a single sentence.

Sell flags, flagpoles, flagpole parts and accessories, and promotional items.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onsharp to accomplish?

• Website update

SOLUTION

How did you find Onsharp?

Referral

Why did you select Onsharp over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

Website update and adding new features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Still working on the project

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very efficient and timely. We appreciate that they listen and follow through with what was discussed.

What was your primary form of communication with Onsharp?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very personable and on top of the latest technology.

Are there any areas for improvement or something Onsharp could have done differently?

Nothing so far

BACKGROUND

Please describe your company and position.

I am the Director of Marketing & Communications of ICS Consulting, LLC

Describe what your company does in a single sentence.

Our company helps clients plan, build, and operate their facilities well.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onsharp to accomplish?

• Complete and launch a new website.

SOLUTION

How did you find Onsharp?

Referral

Why did you select Onsharp over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Onsharp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We transferred our site to be hosted by OnSharp and they completely rebuilt our existing site with our new branding, content, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There were no measurable outcomes apart from a smooth transition to a new site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OnSharp wasa great partner in this project. They responded quickly and efficiently throughout the process and the transition from our old site to our new site was flawless.

What was your primary form of communication with Onsharp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

OnSharp feels like a small company, but the company produces big outcomes. I really liked how personable their staff was.

Are there any areas for improvement or something Onsharp could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Office Manager of PowerLift Hydraulic Doors

Describe what your company does in a single sentence.

Build, Deliver and Install PowerLift Hydraulic Doors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onsharp to accomplish?

• Build our website.
• Help to ensure our SEO is up to date.

SOLUTION

How did you find Onsharp?

Local Vendor

Why did you select Onsharp over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Onsharp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and build our new website. Help us maintain all domains and provide assistance with SEO tracking and updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They provided us with a website that was updated and functioned per our requirements. They have also provided functional updates and added features since completion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered items on time or early. They exceeded all of our expectations and we continue to have a very good working relationship.

What was your primary form of communication with Onsharp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We like that we have one general point of contact but that there are multiple people available to us if needed. Also, we appreciate the amount of communication; they make sure we're aware of each step along the process.

Are there any areas for improvement or something Onsharp could have done differently?

None