# ONE18MEDIA ONE18MEDIA Reviews (8), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 1 connections joined ONE18MEDIA's Network [Visit Website](https://one18media.com) [Get a Custom Proposal](https://clutch.co/profile/one18media) **Grow Your Audience. Build Your Brand.** **Ready to take your business to the next level?** The ONE18MEDIA Growth program is designed for businesses to increase their revenue through a custom digital marketing strategy. We've successfully worked with organizations like Donnelly Mechanical, Power On, Mack Boring & Parts Co., Wood Kingdom West, and The National Association of Free and Charitable Clinics. We work with HVAC/MEP/Mechanical Contractors, Construciton/Industrial, Home Serivce Businesses, Healthcare, and Tech to help them achieve a positive ROI and increase their income and online visibility to the right audience. Our ONE18MEDIA Growth Program capabilities include: - Custom WordPress Website Design and Development - Growth Focused Marketing Strategies - Lead Generation - Call Tracking - Google Search and Display Ads - Facebook, Instagram, and TikTok Social Media Advertising - SEO - Search Engine Optimization - Content Marketing: Content Strategy, Creation, Copywriting, Blogs, E-Books and Lead Magnet Materials - Social Media Management - E-mail Marketing Driven by data and smart ideas to solve problems. ONE18MEDIA is a full-service digital marketing agency, working closely with businesses to give them a better ROI on their marketing, with innovative solutions, and qualified leads. ## Company Information - Minimum project size: $25,000+ - Hourly rate: $200 - $300 - Number of employees: 2 - 9 - 1 Locations: - Kings Park, NY (Headquarters) - Founded in 2014 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 40% Web Design - 20% Digital Strategy - 15% Pay Per Click - 15% Search Engine Optimization - 10% Content Marketing ### Focus Areas - CMS Focus: - 100% WordPress CMS - PPC Focus: - 85% Google Adwords - 15% YouTube Advertising - SEO Focus: - 25% Content development - 25% Mobile optimization - 20% On site optimization - 10% Link earning & development - 10% Local search - 5% Multilingual SEO - 5% SEO Reputation Management ### Industries - 10% Non-profit - 10% Retail - 25% Business services - 35% Consumer products & services - 10% Medical - 10% Manufacturing ### Clients - 55% Small Business (<$10M) - 35% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: ONE18MEDIA offers competitive pricing with projects ranging from $4,000-$5,000 annually for ongoing services to over $100,000 for larger engagements. Clients appreciate the value for cost, noting high-quality deliverables and effective project management, often exceeding expectations. **Most Common Project Size**: $10,000 to $49,000 based on 8 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $50,000 to $199,999 based on 4 reviews - Web Design: $50,000 to $199,999 based on 3 reviews - Other Digital Marketing: $10,000 to $49,000 based on 2 reviews - Search Engine Optimization: $10,000 to $49,000 based on 2 reviews - Social Media Marketing: $10,000 to $49,000 based on 2 reviews - Advertising: $50,000 to $199,999 based on 1 review - Custom Software Development: $50,000 to $199,999 based on 1 review - Content Writing Services: $50,000 to $199,999 based on 1 review - Other Marketing: $50,000 to $199,999 based on 1 review - Pay Per Click: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### ONE18MEDIA Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.9 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - Exceptional results (4 mentions) - High-quality work (4 mentions) - Timely (4 mentions) - Great project management (3 mentions) - Professional (3 mentions) - Easy to work with (2 mentions) - Exceptional performance (2 mentions) - Knowledgeable (2 mentions) - Accommodating (1 mentions) - Creative (1 mentions) - Detail-oriented (1 mentions) - Easy to reach (1 mentions) - Exceeds expectations (1 mentions) - Great team (1 mentions) - Hard working (1 mentions) - Helpful (1 mentions) - Honest (1 mentions) - Proactive (1 mentions) - Reasonable pricing (1 mentions) - Well-executed projects (1 mentions) ### Review Highlights **Increased Customer Retention** Clients have experienced increased customer retention and engagement due to the user-friendly and functional websites developed by ONE18MEDIA. **Highly Recommended by Clients** Many clients highly recommend ONE18MEDIA, noting their professionalism, dedication, and the positive impact of their work on business outcomes. **Significant Increases in Leads and Revenue** ONE18MEDIA's efforts led to substantial increases in leads and revenue for clients, with one client reporting a 50%-75% increase in inbound leads and doubled sales year-over-year. **Positive Impact on Admissions and Donations** Educational institutions report significant growth in admissions inquiries, applications, and donations, attributing these successes to ONE18MEDIA's comprehensive marketing strategies. **No Areas for Improvement Noted** Most clients did not mention any areas for improvement, indicating high satisfaction with ONE18MEDIA's services. Any feedback for improvement was already addressed directly with the team. **Innovative Problem-Solving** ONE18MEDIA is recognized for their ingenuity and ability to come up with unique solutions to client problems. Their creativity in web design and marketing strategies is appreciated. **Exceptional Project Management** Clients consistently praise ONE18MEDIA for their diligent project management, ensuring projects are on time and within budget. Their responsiveness and clear communication are highlighted. **Effective Communication Tools** ONE18MEDIA uses various tools like ClickUp, Google Drive, and Markup to facilitate effective communication and project management. Clients appreciate the organized workflow. ### ONE18MEDIA Reviews #### Drupal to WordPress Redesign for Nonprofit Organization (Featured Review) **The Project** - Services: Custom Software Development, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: June - Dec. 2021 **Project Summary**: ONE18MEDIA redesigned a nonprofit organization's outdated website, transitioning it from Drupal to WordPress and delivering an accessible, intuitive, and functional website.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP, National Association of Free & Charitable Clinics - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 4, 2022 **Feedback Summary**: ONE18MEDIA provided incredible results in a timely fashion. Their attention to the client's needs and priorities was highly praised, as well. The team also had a well-organized feedback process. ""ONE18MEDIA provided incredible results with the finished project that met all of our goals."" **BACKGROUND** Please describe your company and your position there. I am the Vice President of the National Association of Free & Charitable Clinics, a U.S.-based national nonprofit organization in the healthcare field. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire ONE18MEDIA, and what were your goals? We hired ONE18MEDIA to redesign our outdated website. We transitioned from Drupal to Wordpress and had the goals of making an updated, accessible, easy-to-use website, including a "Find a Clinic" location search tool and a member only area for resource sharing. **SOLUTION** How did you select this vendor and what were the deciding factors? We sent out an RFP detailing the scope of the project. Once RFPs were submitted, the organization staff reviewed and compared the various proposals and selected this vendor based on factors that included the price, suggestions, work detail, and mockups that were included in the proposal. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Once the contract was signed, we had an onboarding call with the development team and the NAFC team to discuss and review timelines, goals, objectives, and logistics for the development and launch of the redesign. From there, the appropriate staff members from each team met regularly to review mock-ups, wireframes, content, and more. The ONE18MEDIA team worked closely with our staff to ensure that the site not only looked great, but functioned great, was easy to use, and was accessible. How many people from the vendor's team worked with you, and what were their positions? The President of ONE18MEDIA worked with us on high-level items such as the contract and onboarding. There was a project manager who was our main point of contact keeping everything organized and on track. And then there was a web developer and other members of the ONE18MEDIA team that were behind the scenes developing the site and adding content, making edits, etc. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have gotten great feedback from our Board of Directors, our member clinics, volunteers, donors, partners, and more who all loved the redesign, from the look to the ease of use to the accessibility functions, including language translation. We are seeing an increase in usage for our member resource area, increased traffic, and increased interaction. Describe their project management style, including communication tools and timeliness. Depending on where we were in the process, we had regular check-in video calls, communicated well via email, shared documents and content via google drive (which was helpful to have a central sharing location), and utilized Markup for the final stages of website updates and edits. The project management was always well-organized and easy to provide feedback. What did you find most impressive or unique about this company? ONE18MEDIA provided incredible results with the finished project that met all of our goals. They also ensured that the project moved along in a timely fashion, they were attentive to details and priorities for our organization and always kept in mind our key audiences to ensure the website not only looked great, but functioned the way it was needed. Are there any areas for improvement or something they could have done differently? With every massive project, there are always setbacks, things that go wrong, and delays. But the ONE18MEDIA team was great at addressing anything that came up and working with our organization if anything changed on our side throughout the process. --- #### Mktg Support & Web Dev Services for Technology Solution Co **The Project** - Services: Content Writing Services, Other Marketing, Social Media Marketing - Project size: $50,000 to $199,999 - Project length: May 2022 - Aug. 2023 **Project Summary**: ONE18MEDIA provided 10 weekly hours of marketing support for a technology solution company. The team’s tasks included building web pages, creating  10–12 monthly social media posts, and writing blog posts. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Head of Marketing, Power ON - Industry: Information technology - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 25, 2023 **Feedback Summary**: Thanks to ONE18MEDIA’s support, the client saw a 50%–75% increase in inbound leads, resulting in doubled sales and revenue YoY. The team diligently met the deadlines and the budget and went above and beyond in their delivery. Their hardworking team and high-quality work were also outstanding. "“ONE18MEDIA was a great organization to interact with.”" **BACKGROUND** Introduce your business and what you do there.I’m the former head of marketing at Power ON. The company allows users at organizations that use Microsoft Power BI for visualization to take it one step further and input data. On its own, Microsoft Power BI enables users to visualize financial and operational data through dashboards but not to input it. Power ON provides the technology enabling financial and operational analysts and leaders to input data, plan, budget, and forecast within Microsoft Power BI.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with ONE18MEDIA?I was the first marketing hire at the company, and, as a very small organization, we only had a website and a PowerPoint presentation the sales team had put together. Since we didn’t have a lot of funds to hire additional marketing resources full-time, I was responsible for the website, messaging, videos, social media, creating PowerPoint presentations, and analyzing everything. We needed marketing support so that I could get help without hiring a full-time employee. I needed a few hours' worth of support with social media, digital assets, and visuals to scale my operations.  **SOLUTION** What was the scope of their involvement?ONE18MEDIA offered marketing support for us. They provided us with 10 hours a week of work spread across the different areas I had less experience with. While I focused on strategic marketing elements, ONE18MEDIA’s team handled individual tasks around our social media accounts and website, including building new pages for the site, blog writing, and posting. The team helped us create 10–12 social media posts a month with graphics. What is the team composition?I worked with 4–5 teammates from ONE18MEDIA, including a project manager, a writer, and someone who helped with visuals and social media tasks. However, I mostly interacted with 1–2 teammates weekly while the others worked in the background.How did you come to work with ONE18MEDIA?I found them through a referral by a colleague who had worked with ONE18MEDIA and had a really good experience. My colleague introduced me to AJ (CEO & Founder), and once we were connected, I found that ONE18MEDIA shared my values and approaches to marketing — they were the right fit.How much have you invested with them?We spent a little over $100,000. What is the status of this engagement?We started working with them in May 2022. A larger entity acquired our company, and I’m no longer with them. My partnership with ONE18MEDIA ended in August 2023. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Before working with ONE18MEDIA, I could either work on the website or social media, limiting my ability to do outbound marketing to drive more awareness and increase prospects. After engaging with ONE18MEDIA, I was able to raise awareness about our company exponentially.From 2022–2023, we increased awareness and drove a growth in inbound leads by 50%–75%. As a result, we reached our sales and revenue goals, which doubled year-over-year (YoY). I couldn’t have achieved these results without ONE18MEDIA’s work. How did ONE18MEDIA perform from a project management standpoint?They were incredibly diligent about ensuring their projects were on time and within budget — we never exceeded the budget. ONE18MEDIA went above and beyond to deliver above expectations. Are there any employees from the service provider's team that you would like to give a shout-out to in this review?AJ was incredible and always helpful. What did you find most impressive about them?ONE18MEDIA’s team was incredible to work with — kind and hardworking. They stood up and honored what they did, so ONE18MEDIA was a great organization to interact with. Moreover, the quality of their work, from social media visuals to website pages, was really good and provided a high value for their price point.Are there any areas they could improve?I’ve already shared my constructive feedback directly with them, so I don’t have any suggestions for improvement.Do you have any advice for potential customers?Work with ONE18MEDIA and approach the project by determining what you want from a transactional perspective. Identify time-consuming tasks that can also impact how much you drive awareness, such as blog writing, creating digital assets, and writing social media posts, and prioritize those tasks with ONE18MEDIA. Through working with them, we found that documenting our company’s value proposition and ensuring it’s easily understood is very important. If you do that with your company, ONE18MEDIA’s team can refer to that and leverage it for their work.  --- #### E-Commerce Dev for Family-Owned Local Supermarkets **The Project** - Project size: $10,000 to $49,999 - Project length: Aug. 2016 - Ongoing **Project Summary**: ONE18MEDIA has developed our WordPress website for a family-owned supermarket chain. The site is an e-commerce store that allows customers to place orders and view the client’s menus, products, and information. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Marino's Supermarket - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 27, 2023 **Feedback Summary**: The website is easy to use, and ONE18MEDIA’s work has heavily impacted the client. The team has delivered quickly, gone beyond the scope, and stood out for their ingenuity and outstanding knowledge of their field. They manage the project and communicate well through phone calls, texts, and emails. "“They’re able to look at problems and come up with new or unique solutions to solve whatever we’re facing.”" **BACKGROUND** Introduce your business and what you do there. I’m the owner of a family-owned supermarket chain; we manage two full-service supermarkets. We have everything people traditionally find at a local grocery store, but we also have a heavy focus on our meat, deli, and catering departments, importing products from Europe, primarily from Italy. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with ONE18MEDIA? We spent 2–3 years trying to build a website with basic functionality. **SOLUTION** What was the scope of their involvement? ONE18MEDIA has built our e-commerce website for us. They’ve handled everything from beginning to end. The team has used WordPress and bundled integrated e-commerce and payment solutions to make the shopping process seamless. The site is a brick-and-mortar store that allows catering and traditional supermarket shopping. Users can look at the site to find out who we are, view our locations, and peruse our catering and prepared food menus. Also, there’s a tool to prepare shopping lists for customers who don’t want to go out shopping or can’t shop on their own. The site’s functionality allows customers to place orders with any level of detail they want. Then, we can process their orders internally instead of utilizing third-party applications like many other sites. If we need to, we can call the customer or contact them to clarify anything. Lastly, we prepare the orders and deliver them. We’re currently in the middle of working on a different project with them. What is the team composition? We usually deal directly with AJ (President & Founder). How did you come to work with ONE18MEDIA? We were struggling to find the right company to do what we were looking for. Many companies out there said they could do it, but few could do it well. When we spoke to ONE18MEDIA, they were able to do more than what we requested for a price point that was in line with what other people were charging for a subpar deliverable. How much have you invested with them? We pay around $4,000–$5,000 a year. They bundled the initial development cost into the hosting and maintenance fee. What is the status of this engagement? We started working with them in August 2016, and they delivered the initial version of the website in 30 days. However, our relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The site is easy to use for anyone. We have 90-year-old customers with a basic understanding of technology and younger kids with a better grasp of technology, and both are able to use the website. Moreover, we didn’t have a solution before this project. Everything we do online is 100% attributable to ONE18MEDIA. How did ONE18MEDIA perform from a project management standpoint? Project management is great. We communicate directly over the phone or via text or email. What did you find most impressive about them? ONE18MEDIA delivered the website quicker than anyone could’ve delivered it and went beyond our scope. Moreover, ONE18MEDIA stands out for their ingenuity; they’re able to look at problems and come up with new or unique solutions to solve whatever we’re facing. They can diagnose an issue and address it using their outstanding knowledge of web design. Are there any areas they could improve? No, we’ve been happy with everything they’ve done. Do you have any advice for potential customers? Be direct and honest. They’re very straightforward; if you treat the situation the same way, you’ll get the best and quickest results. --- #### Website Design & Development for Hockey Company **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Aug. - Oct. 2021 **Project Summary**: ONE18MEDIA designed and developed a user-friendly website for a hockey company using the client's documentation. After creating mock-ups for the client to approve, they integrated sign-up and payment functions.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Skate2Score - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 12, 2023 **Feedback Summary**: Since launching the new site, the client has seen a 25% increase in new customers and an overall increase in customer retention, in part because of the site's UI/UX. ONE18MEDIA's project manager was responsive, following up with the client through email or Zoom to ensure that deadlines were met. ""ONE18MEDIA made us feel like they were invested in this project as much as we were."" **BACKGROUND** Please describe your company and your position there. I am the owner of Skate2Score who is the premier hockey development company on Long Island. We train players from inception to the NHL giving each of our clients access to an array of coaches that specialize in their development needs. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire ONE18MEDIA, and what were your goals? We reached out to ONE18MEDIA in a more end user friendly website that our clients could easily navigate. We also wanted to make sure it was a one stop shop for signing up for all of our programs with payment options available as welling as scheduling. AJ and his staff not only hit the mark but exceeded expectations going above and beyond on what they could do to not only stream line this process but to side in our visibility online and how it could integrate with other programs allowing us to leverage our data. **SOLUTION** How did you select this vendor and what were the deciding factors? After our initial consultation, we knew this was the company that would be passionate about our needs. Every employee was professional and extremely timely when executing on our requests. They showed not only a concern for our needs but offered multiple options that would allow flexibility on costs and potential build out options on the website. We knew that if they were willing to put this much work into a presentation deck then we could wait to see what they could do with our website. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. After our kickoff call, we provide a very basic skeleton of how we envisioned our website to function. In no time we had mock ups of layouts and functionality which after a few minor tweaks was ready to be built out. The staff really listened to our needs and wants and asked the right questions to ensure our website met our expectations. How many people from the vendor's team worked with you, and what were their positions? We originally met with the owner and then work with a project manager and their team throughout the project and still to this day to make updates. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Since the launch of the website we have noticed a tremendous amount of return customers that are now about to see months out and schedule training. We are also seeing a 25% increase in new customers either from our new visibility or word of mouth about how easy it it to select training options. Describe their project management style, including communication tools and timeliness. The project manager was always on top of us with follow up emails and zoom call to make sure we met our deadline needs. It was an absolute pleasure to work with this team. What did you find most impressive or unique about this company? Most companies I’ve worked with in this space had employees that were very cold with limited interaction. ONE18MEDIA made us feel like they were invested in this project as much as we were. The whole interaction felt like a partnership and not like we were on the outside looking in. Are there any areas for improvement or something they could have done differently? Not at this time, we have been extremely pleased with the products and services. --- #### Digital Marketing for Engine Products Distributor **The Project** - Services: Other Digital Marketing, Pay Per Click, Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: ONE18MEDIA provides various digital marketing services for an engine products distributor. Following initial discovery calls, they have built a new page and helped with blog writing, SEO, and PPC. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Mack Boring & Parts Co. - Industry: Manufacturing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 1, 2023 **Feedback Summary**: ONE18MEDIA has delivered new, professionally built, and optimized web pages. As a result, page rankings for specific keywords have improved, and qualified leads have increased. Moreover, the client is impressed with the team's quick and clear answers. Overall, the workflow is seamless. ""We are amazed by their ability to really work to understand our industry."" **BACKGROUND** Please describe your company and your position there. As the Marketing Manager for Mack Boring & Parts I oversaw our marketing budget and operations. Our company handles distribution of Marine and Industrial engine products and specialize in lunching and building dealer networks for new and existing products. Our marketing efforts are focused on B2B2C. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire ONE18MEDIA? We launched a new website and partnered with ONE18MEDIA to optimize our site through new page build out, SEO, blog writing, and PPC strategy. Our goals were to position our products well in search and have our customers navigate to the page most helpful to answer their questions. This relationship has grown to include our complete digital marketing strategy and execution. **SOLUTION** How did you select this vendor and what were the deciding factors? We were looking for a team that would be able to understand our industry and our position within the supply chain/ and responsibilities which can be confusing to most firms. We a B2B2C marketing focus metrics and campaigns can be difficult. Describe the project in detail and walk through the stages of the project. After initial discovery calls we were presented with a plan and timeline. After acceptance we moved on to the additional details and content building for our new pages and blog topics. We would hold a minimum of monthly meetings to review progress and PPC strategy and outcomes. How many resources from the vendor's team worked with you, and what were their positions? In total we worked with a project manager, developer, and writer. In addition we always had access to the president who would check in to make sure things were going well. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our new webpages were built out professionally and well optimized for SEO. We saw increased page ranking for our specific keyword focus. Our PPC campaigns saw a significant increase in qualified leads. How effective was the workflow between your team and theirs? Workflow was very good between our teams. We always received quick responses and clear answers. If anything we were the once’s who cause roadblocks but they were very understanding and continued to push us forward. What did you find most impressive or unique about this company? We are amazed by their ability to really work to understand our industry. Their honesty and integrity is second to none. Are there any areas for improvement or something they could have done differently? None. --- #### Web Dev, Social Media Marketing & SEO for HVAC Services Firm **The Project** - Services: Search Engine Optimization, Social Media Marketing, Web Development - Project size: $10,000 to $49,999 - Project length: Nov. 2020 - Ongoing **Project Summary**: ONE18MEDIA provides web development and marketing services for an HVAC company. They also manage the firm’s Facebook and Instagram channels. For SEO, they have monthly meetings and post blogs twice per month. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP, XTRAIRE - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 12, 2023 **Feedback Summary**: The company praises ONE18MEDIA’s services. The team is accommodating, professional, and responsive. They quickly accomplish the tasks given to them, and they communicate closely with the client through in-person meetings and virtual tools. Their services have also been highly cost-effective.  "“Everything’s done quickly and on time.”" **BACKGROUND** Introduce your business and what you do there. I’m the VP and one of the owners of XTRAIRE. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with ONE18MEDIA? We hired ONE18MEDIA for their web development and marketing services.  **SOLUTION** What was the scope of their involvement? ONE18MEDIA provides web development, design, social media marketing, and SEO services for us. We’ve provided them with the background of our company and everything they needed over the phone.  The website has plenty of features, especially since we keep adding more. For example, end users can check out the website for employment; they can also contact us there or see the page that explains all the services we provide. They can find out about our financing if they want. As for design, another company has developed our logo and branding, while ONE18MEDIA implemented them. They’ve designed the site’s layout, too. The team continues to provide maintenance and updates for the website.  In terms of social media marketing, they manage our Facebook and Instagram channels. They mainly create content for our ads, but I create some of our email marketing content. I send them that content to post. On top of that, their resources respond to comments on social media.  Moreover, we have monthly meetings for SEO. I rely on them to give me feedback on our SEO progress. Aside from that, their members write blogs for us once or twice per month.  What is the team composition? I work with three people from ONE18MEDIA at any given time. My main point of contact is Lauren (Digital Marketing Strategist). She has a design team, and another is responsible for our social media posts and blogs. How did you come to work with ONE18MEDIA? ONE18MEDIA was recommended to us by a friend.  How much have you invested with them? We’ve invested around $30,000.  What is the status of this engagement? We started working together in November 2020, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The quality of ONE18MEDIA’s work is excellent. They’re accommodating and professional. The team gets everything done right away the minute I ask them to do something. Overall, I have no issues with their performance; I highly recommend them — they’re a great company.  How did ONE18MEDIA perform from a project management standpoint? They manage the project well. Everything’s done quickly and on time. Whenever I ask them to change something, the task is done within the day, if not within the hour. To communicate, we usually have phone calls. Every once in a while, they come to our office and sit with us to talk in person. Whenever I need to contact them, I can simply send an email or do a phone call. Overall, they’re easy to contact and readily available.  What did you find most impressive about them? They never ask for more money. When I ask them to help me do something, I pay the company directly. Their resources never ask me for any kickbacks or percentages for what they’re doing. In other words, their services are pretty much all-inclusive.  Are there any areas they could improve? No, there aren’t any.  Do you have any advice for potential customers? Be proactive — if ONE18MEDIA asks you to do something, do it and they’ll take care of you. As long as you’re proactive, the engagement will be worth your money. You get what you put in. --- #### Drupal to WordPress Redesign for Nonprofit Organization **The Project** - Services: Custom Software Development, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: June - Dec. 2021 **Project Summary**: ONE18MEDIA redesigned a nonprofit organization's outdated website, transitioning it from Drupal to WordPress and delivering an accessible, intuitive, and functional website.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP, National Association of Free & Charitable Clinics - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 4, 2022 **Feedback Summary**: ONE18MEDIA provided incredible results in a timely fashion. Their attention to the client's needs and priorities was highly praised, as well. The team also had a well-organized feedback process. ""ONE18MEDIA provided incredible results with the finished project that met all of our goals."" **BACKGROUND** Please describe your company and your position there. I am the Vice President of the National Association of Free & Charitable Clinics, a U.S.-based national nonprofit organization in the healthcare field. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire ONE18MEDIA, and what were your goals? We hired ONE18MEDIA to redesign our outdated website. We transitioned from Drupal to Wordpress and had the goals of making an updated, accessible, easy-to-use website, including a "Find a Clinic" location search tool and a member only area for resource sharing. **SOLUTION** How did you select this vendor and what were the deciding factors? We sent out an RFP detailing the scope of the project. Once RFPs were submitted, the organization staff reviewed and compared the various proposals and selected this vendor based on factors that included the price, suggestions, work detail, and mockups that were included in the proposal. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Once the contract was signed, we had an onboarding call with the development team and the NAFC team to discuss and review timelines, goals, objectives, and logistics for the development and launch of the redesign. From there, the appropriate staff members from each team met regularly to review mock-ups, wireframes, content, and more. The ONE18MEDIA team worked closely with our staff to ensure that the site not only looked great, but functioned great, was easy to use, and was accessible. How many people from the vendor's team worked with you, and what were their positions? The President of ONE18MEDIA worked with us on high-level items such as the contract and onboarding. There was a project manager who was our main point of contact keeping everything organized and on track. And then there was a web developer and other members of the ONE18MEDIA team that were behind the scenes developing the site and adding content, making edits, etc. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have gotten great feedback from our Board of Directors, our member clinics, volunteers, donors, partners, and more who all loved the redesign, from the look to the ease of use to the accessibility functions, including language translation. We are seeing an increase in usage for our member resource area, increased traffic, and increased interaction. Describe their project management style, including communication tools and timeliness. Depending on where we were in the process, we had regular check-in video calls, communicated well via email, shared documents and content via google drive (which was helpful to have a central sharing location), and utilized Markup for the final stages of website updates and edits. The project management was always well-organized and easy to provide feedback. What did you find most impressive or unique about this company? ONE18MEDIA provided incredible results with the finished project that met all of our goals. They also ensured that the project moved along in a timely fashion, they were attentive to details and priorities for our organization and always kept in mind our key audiences to ensure the website not only looked great, but functioned the way it was needed. Are there any areas for improvement or something they could have done differently? With every massive project, there are always setbacks, things that go wrong, and delays. But the ONE18MEDIA team was great at addressing anything that came up and working with our organization if anything changed on our side throughout the process. --- #### Web Dev & Marketing Services for Catholic School **The Project** - Services: Advertising, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Sep. 2020 - Ongoing **Project Summary**: ONE18MEDIA provides ongoing development and marketing services for a Catholic school. These include web design and development, social media marketing, digital advertising, and traditional print material. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Inst. Advancement, Mount Alvernia High School - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 17, 2023 **Feedback Summary**: With ONE18MEDIA, the client has seen significant growth in admissions inquiries and applications. Donations from various constituents have also increased. Using ClickUp, the team is consistent in reporting progress. They go above and beyond to meet expectations and deliver results. ""They provide the most thorough and professional guidance for all our marketing needs."" **BACKGROUND** Please describe your company and your position there. I am the Director of Institutional Advancement of an all girls Catholic school, grades 7-12. I oversee the admissions, advancement and alumnae relations office. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire ONE18MEDIA? We partnered with One18Media for all of our marketing needs: web design and development, social media marketing, digital advertising as well as more traditional print material. **SOLUTION** How did you select this vendor? Through thorough research and analysis of other educational institutional websites. We contacted many schools about the pros and cons of the marketing companies they were working with and One18Media was the only company to receive consistently high and positive ratings from all of their clients. Describe the scope of their work in detail. They conducted thorough research about our mission and school community. They met with several key players to learn about our school’s history, what makes us unique and to learn what our goals/objectives were. They also took time to get to know the area we are located in and to learn about our competitors. From there- One18Media developed a detailed marketing plan for our school. What was the team composition? I’ve work closely with AJ, owner of the company along with many members of his phenomenal team. They have assigned an internal team to work directly with us. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have seen a significant increase in our admissions inquiries and the amount of admissions applications since working with One18Media. We have also seen a tremendous increase in the amount of donations we receive from our various constituents thanks to all of One18Media’s guidance and plan they developed and implemented for us. How effective was the workflow between your team and theirs? One18Media is amazing to work with. We meet regularly to discuss our projects in detail. In addition, they are always responsive to our phone calls and emails. They also use ClickUp to help keep us on track regarding our project needs. What did you find most impressive about this company? One18Media goes above and beyond! They provide the most thorough and professional guidance for all our marketing needs. They are so knowledgable In all that they do and they care about yielding the best results for each and every one of their clients. One18Media is easy to work with; they listen to our needs, they took the time to really get to know our organization, and have developed a successful and working marketing plan that has and continues to yield tremendous results! Is there any area for improvement or anything that could have been done differently? No- can’t think of anything to date. I’ve had an amazing experience working with One18Media. --- #### Digital Marketing for IT Services Company **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: June 2021 - June 2022 **Project Summary**: ONE18MEDIA provides digital marketing services for an IT services company. They managed a social media marketing campaign, built a website in WordPress, and provided SEO. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, IT Services Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 12, 2023 **Feedback Summary**: ONE18MEDIA successfully provided high-quality services, increasing the client's web traffic, company listing, and the number of leads from Google. They communicated frequently and managed the project efficiently via ClickUp. Their wide expertise and knowledge of the industry were noteworthy. ""ONE18MEDIA is able to provide a full digital marketing solution to any size company!"" **BACKGROUND** Please describe your company and your position there. I own an IT Services Company **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire ONE18MEDIA, and what were your goals? We were looking to expand our digital footprint - social media, web design, paid advertising and SEO. **SOLUTION** How did you select this vendor and what were the deciding factors? We interviewed a few different companies, ONE18MEDIA was able to meet all of our criteria and were able to offer a comprehensive solution to outsource our digital marketing. Plus, ONE18MEDIA was able to be very familiar with our industry to produce relevant content for our company. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. First we scoped out what our goals were: to spread awareness about our company, our services, and help formulate how we could better market our services. We used a variety of tools. Clickup for project management, Wordpress for the website, and a social media approval tool called Gain. All the software we used was provided by ONE18MEDIA! How many resources from the vendor's team worked with you, and what were their positions? We worked with our project manager (Lauren), the social media team (Danielle), AJ (the owner), and also the web development team (Mike and Tom). **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our web traffic has since increased, as well as hits to our company listing. We have received a few leads from Google and that is awesome! How effective was the workflow between your team and theirs? We had regular meetings with their team, as well as project management software to keep us on track. What did you find most impressive or unique about this company? ONE18MEDIA is able to provide a full digital marketing solution to any size company! We were able to get a lot of value from their solution. Are there any areas for improvement or something they could have done differently? N/A --- ## Portfolio & Awards ### NAFC Website Re-Design NAFC had an aging website that not only needed to be re-designed but completely re-organized. ONE18MEDIA helped this client choose a new CMS platform to power their new site and provide fresh new content to engage users and provide them with the helpful information they look for. SEO and the user journey was a major focus for this project. Working closely with this client to review their content and provide updated copy and sitemaps was critical to providing a better user experience and journey. ### Power ON Power ON provides innovative solutions which extend the features of Microsoft Power BI software.  This client had an already-built site that needed enhancements to expand and better their user experience and stay ahead of their competition. A fully reworked homepage, resources page, among back-end issues that needed to be fixed. We also provided this client with Blogs and new content to help increase their SEO rankings. ### Mack Boring & Parts Co. Mack Boring is a leading provider of power products, including diesel engines and power generation systems, to the recreational and commercial marine, industrial off highway and military markets. As their marketing support partner, we have recently taken over the role to fully build out product pages, rather than linking out to the manufacturers. We will be supporting their marketing needs, leveraging their website, to build a better customer experience. We will be redesigning their website in the coming months to support this goal along with new content development and a closer look at SEO and lead generation tactics. ### Donnelly Mechanical Donnelly Mechanical, an EQUANS company, is a NYC based Commercial HVAC Mechanical Contractor.  We provide Donnelly with end-to-end marketing support from strategy, website management, content, SEO, lead generation, social media, graphic design, e-mail campaigns and more. We're focused on growth strategy and we are truly an extension of their company, as their marketing partner, helping them grow their business through digital marketing. ### Fruit IQ Fruit IQ, a JO RAY company, produced fresh fruit rolls. They needed hands-on marketing support for growth. We have worked alongside them for several months now putting together strategic plans.  We are building their website website and fully managed digital marketing to help meet their growth goals.  ### REAL FM REAL FM (WLIR 107.1 & 96.9FM), a Long Island Classic Hits Radio Station, worked closely with ONE18MEDIA to develop all of their brand and digital assets. We provided them with logo research, design, website design, management, SEO, digital advertising, social media, and a suite of digital strategy to compliment their growing needs. ### Retractable Roof Retractable Roof provides you with custom outdoor solutions for your home or business. Looking to increase their growth and compete against some major names, we worked with Retractable Roof on Google Search, Facebook and Instagram Ads to increase their revenue and customer base. We built custom landing pages and ads campaigns to accomplish their goals. ### Wood Kingdom West Complete modernized website design E-Commerce Updated SEO Strategy to help better rank On-going strategy Lead Generation, Nurture, and Capture Strategy  ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_full_service_digital_company_new_york_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_digital_marketing_company_non-profit_new_york.svg) ### Industry Recognitions - Experiences a Jaw-Dropping 1600% Speed Boost - Chasing the Insights, the podcast designed for you - The Six Figure Entrepreneur Podcast - How To Have A Good Work-Life Balance - Chasing the Insights - Lead capture and Generation - AJ Sonnick on lead capture and generation ## Packages ## Locations (1) ### Kings Park, NY (Headquarters) - 21 Pulaski Rd, Unit# 253 - Kings Park, NY 11754 - United States - 6 - 9 employees - Phone: 516-788-5916 ## Contact ONE18MEDIA [Send a message](https://clutch.co/profile/one18media) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/one18media/) - [Facebook](https://www.facebook.com/one18media/) - [X](https://twitter.com/one18media?lang=en) - [Instagram](https://www.instagram.com/one18media/?hl=en)