OMG Commerce

BACKGROUND

Please describe your company and position.

I am the Founder of Beauty Products Retailer

Describe what your company does in a single sentence.

We distribute and market beauty products in mass market retail.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMG Commerce, LLC to accomplish?

• Restart Amazon FBA business after a small lull
• Add new products and maximize on site content/SEO
• Launch advertising campaigns to grow sales back to prior levels

SOLUTION

How did you find OMG Commerce, LLC?

• Referral

Why did you select OMG Commerce, LLC over others?

• High ratings
• Great culture fit,
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Reinvigorate the brand on Amazon FBA after the brand took a break while transitioning to a new company. Kickoff advertising on Amazon and drive sales/revenue back to pre-transition levels and beyond. Revise all brand copy/landing pages/content to increase on site SEO and search.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Revenue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OMG uses email and Slack as primary forms of communication and Slack for deliverables management. They have been on time and push when they need to, to keep us on track.

What was your primary form of communication with OMG Commerce, LLC?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

I was amazed at their strong culture and willingness to hear accurate feedback, whether positive or negative.

Are there any areas for improvement or something "OMG Commerce, LLC could have done differently?

Every agency can strive to move even faster and push their clients harder.

BACKGROUND

Please describe your company and your position there.

I am the owner of an oral home care product company. ToothShower makes oral care easier by using it in the shower. It is a shower-powered water flosser/toothbrush.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMG Commerce, LLC?

OMG was hired to scale us on Amazon.

SOLUTION

How did you select this vendor?

They were selected due to a referral.

Describe the scope of their work in detail.

OMG monitors and places our Amazon PPC ads and optimizes our listing for better performance.

What was the team composition?

The team is very thorough; a brand management coordinator, PPC advertiser and an overall team coordinator.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have had a 20% growth in our sales.

How effective was the workflow between your team and theirs?

Very effective workflow with follow-up bi-monthly calls and emails weekly.

What did you find most impressive about this company?

The team is honest with decisions and passionate about helping our company grow.

Is there any area for improvement or anything that could have been done differently?

At this time OMG is the best marketing company we have ever worked with, and we have worked with a few.

BACKGROUND

Please describe your company and your position there.

I own a bedding ecommerce company and I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMG Commerce, LLC, and what were your goals?

They have helped us with several things related to selling on Amazon and they have exceeded my expectations every step of the way.

SOLUTION

How did you select this vendor and what were the deciding factors?

OMG Commerce was recommended to me by a close friend.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They have helped us run ads on for Amazon, they helped us with tricks for our website and they also have helped us with other things Amazon related.

How many people from the vendor's team worked with you, and what were their positions?

Several. Different departments of their organizations been great for certain things.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They handled certain ads for us on Amazon very successfully amongst other amazon related things.

Describe their project management style, including communication tools and timeliness.

They were very organized during the collaboration. We have regular meetings and they always answer any questions/concerns.

What did you find most impressive or unique about this company?

Most agencies are a waste of money to be honest but these guys have truly proved their worth to me. I plan on using them wherever I can see it being a good fit for the business.

Are there any areas for improvement or something they could have done differently?

Nope.

BACKGROUND

Please describe your company and your position there.

COO - Analytics, Operations etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMG Commerce, LLC, and what were your goals?

Google Ads

SOLUTION

How did you select OMG Commerce, LLC and what were the deciding factors?

OMG

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Changing the game. From the used car sales man of the world being an online marketing consultancy - OMG have delivered. If not obvious, I have been burnt really badly in this space several times over.

How many resources from the OMG Commerce, LLC team worked with you, and what were their positions?

Brett, Chris and co.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

 Always promised X and then getting a myriad of Y excuses. The team are professional, systematized, tech savvy and know their craft. Most importantly - delivering what they promise. Well done to Brett, Chris and co.

How effective was the workflow between your team and theirs?

Great

What did you find most impressive or unique about this company?

The people

Are there any areas for improvement or something they could have done differently?

Capturing my agenda items

BACKGROUND

Please describe your company and your position there.

I am the co-founder and CEO of a specialty food company that serves diabetic, sugar restricted, keto and low carb dieters.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMG Commerce, LLC, and what were your goals?

We were looking for someone to manage our Amazon PPC program with the goal of customer acquisition and improvement in organic search.

SOLUTION

How did you select OMG Commerce, LLC and what were the deciding factors?

I had known the principals of OMG for more than a year and was super-impressed by their knowledge of all things marketing.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Managing our entire Amazon PPC efforts including creative, placement and reporting.

How many people from the vendor's team worked with you, and what were their positions?

We interact throughout ever month with our account manager and ad specialist as well as other agency professionals on DSP buys.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Several of our products have seen major category movement with improved sales. Despite an onslaught of new competitors we have held our ground with our more mature products.

Describe their project management style, including communication tools and timelines.

Weekly reporting along with bi-weekly live video conferences.

What did you find most impressive or unique about this company?

They are always highly responsive and quick to address our concerns. Once while trying to get on top of a particularly challenging event I found my ad specialist working after hours on our challenge. That was impressive!

Are there any areas for improvement or something they could have done differently?

None that come to mind.