Norzer

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Virdual IT

Describe what your company does in a single sentence.

We are an IT MSP that brings small businesses the whole technology package.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Norzer to accomplish?

• Modernize our website.
• Develop upon our online presence.
• Bring us more leads through SEO and ads.

SOLUTION

How did you find Norzer?

Online Search

Why did you select Norzer over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Norzer were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We’re a small managed IT provider in the Chicagoland area. We’d outgrown our old WordPress site: it was outdated, a few things were broken, and we were paying for add-on subscriptions we didn’t need. More importantly, it wasn’t bringing in leads. We hired Norzer in late May 2026 to rebuild virdual.com and then run our SEO and Google Ads. 

On the website side, Ryan and his team kept the look and feel we liked but rebuilt the homepage and all of our core service pages from the ground up: managed IT, technical support, network infrastructure, cloud services, cybersecurity, and surveillance/access control. They wrote the copy with us page by page, fixed what was broken, cleaned up and secured the site, set up our contact forms, and moved us off our old host onto their managed hosting. 

On the SEO side, they set up and cleaned up our Google Business Profile, got us into BBB, Yelp and other directories, and built local landing pages for the towns we serve. They also started pages for the industries we focus on. They set up our Google Ads campaign with call and form tracking, and they tune it every week. They also handle our weekly social posts and steer our content toward real case studies instead of filler blogs. 

A few months in, we’re showing up in organic search and Google’s AI results, and we’re getting real leads. One call that came in from search turned into a full IT project proposal. We’ve also landed a contract for our VoIP brand from someone who found us on Google. Ryan’s team is responsive and honest about what to expect, and they actually care whether it works for your business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest thing for us is leads. Within the first month of the Google Ads campaign, a call from search turned into a full IT project proposal, and an email lead set up a meeting with us that same week. Our VoIP brand also signed a contract with someone who found us on Google, and we’ve started getting real chat inquiries through the site. 

We’re also showing up in organic search and Google’s AI results for searches we weren’t ranking for before. That’s with most of the off-site work still ahead of us, since we’re still setting up our permanent office address. Ryan was upfront that SEO takes months, so seeing real leads this early has been a good sign.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept to the timeline. Honestly, the only delays came from my side: I was traveling for a few weeks over the summer and was slow getting feedback back to them. They picked right back up when I returned and never made it a problem. 

They’re very responsive. When I asked for changes, they were usually done within a day, sometimes the same day. They also didn’t just wait for me to ask. They flagged security issues on our sites, kept up with our Google reviews, and checked in when something needed my attention. It feels like working with a partner, not a vendor.

What was your primary form of communication with Norzer?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their honesty. Ryan never overpromised. He told me upfront that SEO takes months and that the ad campaign would cost more in the beginning while Google learned. When something wasn’t worth the money, like paying for clicks on competitor searches that were never going to convert, he said so instead of letting the budget burn. 

They also don’t just pump out generic AI content. They pushed for real case studies, real photos from our jobs, and my own input as the expert, because that’s what actually ranks now. Having someone that knowledgeable who also cares whether it works for your business is rare.

Are there any areas for improvement or something Norzer could have done differently?

Not much. If anything, some early page drafts needed local corrections, like which suburbs we cover and how we bill on-site visits, which is understandable for a team that isn’t from the Chicago area. They fixed everything quickly once I pointed it out.

BACKGROUND

Introduce your business and what you do there.

I’m an administrator at Maritime Wood Products, a manufacturing company. We manufacture custom teak decks and yacht interiors and supply pre-hardwoods for yacht building and architectural projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Norzer?

We needed to create a website that met our company vision, niche market, and SEO outreach.

SOLUTION

What was the scope of their involvement?

Norzer has met with our company representatives to understand our business processes, customer base, and vision for online marketing. The team has built a website that meets our expectations and increases our online presence. Norzer has also assisted with content creation and SEO setup. We’re extending our relationship with Norzer through their web hosting services.

What is the team composition?

We’ve worked with 2–5 teammates from Norzer.

How did you come to work with Norzer?

We found Norzer through an online search. We chose them over other options because they were close to our geographic location, their pricing fit our budget, they were a great culture fit, and their company values aligned with ours.

What is the status of this engagement?

We started working together in August 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received Google reviews and contact email forms sent directly from the new website, and the site has only been active for a few days. Overall, our engagement with Norzer has increased our engagement by 100%. Norzer is very knowledgeable.

How did Norzer perform from a project management standpoint?

Norzer has good project management; we’re pleased with it. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We’re impressed by Norzer’s in-depth knowledge of SEO placement and design services.

Are there any areas they could improve?

We’re pleased with their work.

BACKGROUND

Please describe your company and position.

I'm an executive at Sabio Systems, LLC

Describe what your company does in a single sentence.

We're an employment agency staffing for Information Tehnology, Accounting, Finance, Administrative and Legal positions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Norzer to accomplish?

• Website refresh
• Google Ads optimization

SOLUTION

How did you find Norzer?

Online Search

Why did you select Norzer over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from Norzer were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project was to refresh our website and condense previous content into less pages while preserving the name brand.  We also needed to have our Google Ads campaign revisited to maximize key words and improve our audience reach.  Ryan and the team at Norzer delivered a clean new website with all the features we wanted and made our Google Ads campaign hit the mark with much better results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Met all project milestones and much improved customer leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very good communication throughout the project and quick to resolve any delays that came about.

What was your primary form of communication with Norzer?

Email or Messaging App

What did you find most impressive or unique about this company?

Norzer's company management was easily accessible, which led to very few setbacks throughout the project.

Are there any areas for improvement or something Norzer could have done differently?

Not at this time.

BACKGROUND

Introduce your business and what you do there.

I’m the lead clinician and founder of Fearless Counseling, a group therapy practice.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Norzer?

We needed to build a fully custom website that we could make changes to.

SOLUTION

What was the scope of their involvement?

Norzer designed and developed our website, delivering 12 pages and a custom logo. The team also optimized the site for local SEO. In addition, Norzer provided hosting and ongoing support.

What is the team composition?

We worked with 2–5 teammates from Norzer.

How did you come to work with Norzer?

We found Norzer through an online search. We chose them over other options because they had high ratings, good value for the cost, and a great portfolio of prior work.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked with Norzer in September 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Norzer built the site so fast that we never needed measurable outcomes. Since the launch, we’ve noticed a lot of site traffic, but we haven’t seen any inquiries yet.

How did Norzer perform from a project management standpoint?

Norzer delivered on time and had very good project management. We communicated via email and messaging apps.

What did you find most impressive about them?

Norzer’s communication was impressive.

Are there any areas they could improve?

There’s nothing they could have improved on; they were great.