Northwest Agency

BACKGROUND

Please describe your company and position.

I am the Project Lead of FOI.

Describe what your company does in a single sentence.

Higer Education Institution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Northwest Agency to accomplish?

• User research, UI design (prototype in Figma) and front-end development for an innovative application for career development center at a higher education institution
• Development of front-end components for an innovative application for career development center at higher education institution
• New website in WordPress for a career centre at a higher education institution

SOLUTION

How did you find Northwest Agency?

Based on personal knowledge of their previous work

Why did you select Northwest Agency over others?

We were looking for a reliable partner for the project who knows well the needs of all target groups

How many teammates from Northwest Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Northwest Agency was an active project partner in the development of an innovative web application for a career development center at a higher education institution. The application connects students, employers, and the career center, fostering collaboration and engagement. Key deliverables were the following:

• Active participation in user research
• Prototype in Figma for website and web application
• Front-end development for web application
• Development of website in WordPress

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Defined web application structure according to the recognized user needs
• Prototype in Figma for website and web application
• Front-end development for web application 
• Developed website in WordPress

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Northwest agency was really reliable and a quality partner in our project, with all the activities performed on time. Moreover, the communication with their project manager and other team members was at the same time very professional and friendly. They are very responsive and the adaptability to user needs is at a very high level.

What was your primary form of communication with Northwest Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

From the beginning of our communication and planning of the project, the Northwest Agency really tried to understand the added value of the web application to end users and they helped us create a very user-friendly and easy-to-use innovative web application. Their team members are creative, ready to listen and adapt to the customer's needs, while they are focused on creating quality and modern solutions within defined deadlines.

Are there any areas for improvement or something Northwest Agency could have done differently?

The expirence with the Northwest Agency as a partner in our project was positive in all aspects.

BACKGROUND

Please describe your company and your position there.

I am the E-commerce Implementation Manager for a specialty distributor and manufacturer of the most highly sought-after licensed and original collectible products, sustained by a passionate worldwide community that is committed to the lifestyle of collecting figural art.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northwest Agency, and what were your goals?

As part of a new business initiative, we hired Northwest Agency to convert our static mock-ups into functional WordPress sites for a number of niche websites, including our new Art Print program.

SOLUTION

How did you select this vendor and what were the deciding factors?

After researching several agencies and vendors, we decided to go with Northwest Agency because of their highly competitive pricing, flexibility on timelines and ability to have a dedicated team working on our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was a WordPress theme (PHP, HTML, CSS, JS) used on a multi-site installation. The site included information about the artists, the products, social media integration, etc. The site integrated with our existing account registration, product database and e-commerce engine. Northwest Agency delivered a complete WordPress theme, including a number of admin tools to manage the site's content.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager and two developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As this was a new site, we don't have metrics for comparisons. However, this site literally "dropped in" to our existing WordPress multi-site installation with virtually no adjustments necessary. Our team was immediately able to start using the back-end tools and were populating the site with content within 24-48 hours.

Describe their project management style, including communication tools and timeliness.

Both management and individual developers were extremely communicative, giving us updates every few days. They were also very responsive to any questions we had throughout the entire project. We communicated exclusively through email, after an initial video conference to kick-off the project.

What did you find most impressive or unique about this company?

Northwest Agency is one of the most flexible and responsive agencies we've ever worked with. Combined with their fair and competitive pricing, I would recommend them to anyone looking for web design and development work. Even when timelines shifted, due to us focusing on other projects at times, the Northwest Agency team was able to shift with us and complete the project on our timeline.

Are there any areas for improvement or something they could have done differently?

Honestly, no.

BACKGROUND

Please describe your company and position.

I am the Author of Chronicle Books

Describe what your company does in a single sentence.

Book author

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Northwest Agency to accomplish?

• Design & build the website for my book

SOLUTION

How did you find Northwest Agency?

Referral

Why did you select Northwest Agency over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Northwest Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Design & build the website for my book.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website came out looking great!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Andrijana was extremely responsive, open to my feedback, and efficient. She made working together very easy and fun.

What was your primary form of communication with Northwest Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

This is my second time working with Andrijana Mrkela. She is my favorite website designer and builder out of everyone I've worked with.

Are there any areas for improvement or something Northwest Agency could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Senior Reservoir Engineer of a logistics & engineering solutions company

Describe what your company does in a single sentence.

Optimization solutions for the most challenging logistics and engineering problems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Northwest Agency to accomplish?

• Website redesign around new marketing strategy

SOLUTION

How did you find Northwest Agency?

Referral

Why did you select Northwest Agency over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

A high quality, modern and optimized WordPress website conforming to our vision and strategy, based in a deep understanding of our business needs and marketing strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A completed high quality website to the specifications required.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Northwest Agency was very responsive and conscientious to our needs.

What was your primary form of communication with Northwest Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Northwest Agency's responsiveness and adaptability to our needs were the most impressive.

Are there any areas for improvement or something Northwest Agency could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the principal of a creative agency. We provide graphic design and website design / development services to our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northwest Agency, and what were your goals?

• WordPress Website Development
• WordPress Plugin Development
• Web Application Development

SOLUTION

How did you select this vendor and what were the deciding factors?

We were in search for a WordPress plugin developer. I posted our project on a job board for website developers. Vladimir quickly responded, inquiring about further details. After detailed correspondence with him, Vladimir submitted a proposal, and we began working on the project shortly after.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Information Gathering
• Development / Coding
• Browser / Mobile Testing
• Launch
• Maintenance

How many people from the vendor's team worked with you, and what were their positions?

• Project Manager
• Frontend Developer(s)
• Backend Developer(s)
• Graphic Designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

n/a

Describe their project management style, including communication tools and timeliness.

Northwest Agency is collaboration friendly and well organized. We were added as a user to an online project management platform. This platform provides an easy way to manage team projects, tasks and deadlines.

What did you find most impressive or unique about this company?

Thier PSD (Photoshop Document) to Website capability is impressive. As a creative agency, it is very important that the proof we show our clients prior to development looks exactly the same once the project is launched on the production server. They created pixel-perfect websites from PSD.

Are there any areas for improvement or something they could have done differently?

n/a