Ninefold

BACKGROUND

Please describe your company and position.

 I am the COO of a software company 

Describe what your company does in a single sentence.

We are a specialist in the field of access control, time and attendance recording.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eden Tech Labs to accomplish?

• Implement a new hardware product line into our SaaS Solution

SOLUTION

How did you find Eden Tech Labs?

Referral

Why did you select Eden Tech Labs over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Eden Tech Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We offer a cloud platform for access control, time registration, attendance and visitor management. You are able to open the door or register work times by using your mobile phone, QR codes, license plates, fingerprint readers, face recognition, cards and access codes. 
We support multiple access control hardware brands in our software. Goal of this development was to add a new technology to the core of our cloud platform.We wanted to implemented a top brand for wireless access control that uses battery-free sustainable solutions to manage your access with your mobile phone and digital keys.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Being able to to manage the new product line fully in our existing SaaS solution. Being able to create users, digital keys, mobile access and to determin who is allowed to enterwhich doors. All Log records and reports must also be visible in our software. The project management done by Eden Tech is perfectly managed and we have several phases within the project that was used to demonstrate the progress and success of the implementation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management of Eden Tech is top notch. They have a clear plan and phases set for the development. With regular online meetings and a clear development schedule you know exactly what to expect.

What was your primary form of communication with Eden Tech Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

The project management and quality of the development is of very high quality. They are a very nice company to work with.

Are there any areas for improvement or something Eden Tech Labs could have done differently?

This is our second project done with Eden Tech. Started with mobile app development and now moved to some web development. I currently have no areas of improvement, we are happy with the outcome.

BACKGROUND

Please describe your company and your position there.

I am the Marketing manager of Solid Smart Doors. This is a company, specialized in development and production of custom made smart security doors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eden Tech Labs, and what were your goals?

We wanted to develop a mobile app for our end customers to have complete remote control of Solid Smart Doors. Solid.Me is a mobile app only for Solid Smart Doors’ customers and cannot be used separately. Our goal was to have a user-friendly application with a lot of functionalities, access monitoring and options for different updates in future.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a long term partner for this project. We had a detailed research and shortlisted 2 companies. After meeting Eden Tech Labs team, we were sure that we will start working with them. We chose the company based on their experience, great B2B and communication skills, time and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a few meetings and Eden Tech Labs team perfectly understood our needs and started work on our project. We provided the team with our corporate visual guidelines for the development of the design. They promptly made the wireframe and the designs with almost no need for changes which quickly led to the first version of our app. Before launching it, the teams made the necessary tests.

How many resources from the vendor's team worked with you, and what were their positions?

The main person we communicated with was the project manager, which was a real professional. We also communicated with one designer and one backend developer which were great and there was no need for additional interaction.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have just launched our app but we have more than possitive feedback from our customers. The design, the functionalities, the UX and UI are described as excellent.

Describe their project management style, including communication tools and timeliness.

The project manager was very easy to communicate, he was always available for varios questions from our side. He provided our team with frequent updates and strictly followed the dealines. He was a great connection between both companies. Everything was made as expected and on time and we will continue our long term partnership with this team.

What did you find most impressive or unique about this company?

They were a team of professionals with a well-balanced combination of hard and soft skills. They know how to make things happen and how to communicate with clients that have almost no previous experience with mobile apps, developing the best possible solution. We highly recommend Eden Tech Labs to experienced companies and to those who will start from the beginning.

Are there any areas for improvement or something they could have done differently?

At this stage of the project, there is nothing to be improved.

BACKGROUND

Please describe your company and your position there.

This was a side project of mine, outside of my regular employment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eden Tech Labs, and what were your goals?

I had an idea for a minimum viable product (MVP) that would add functionality to Twitter.

SOLUTION

How did you select this vendor and what were the deciding factors?

Ivan and I had worked indirectly with each other with a client at my regular job. I was impressed with his technical aptitude and professionalism, so his company came to mind for this project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scoping the MVP, defining and finalizing requirements, wireframing, creation of MVP web app, frontend and backend code, and hosting setup. PHP, Laravel, AWS, Lambda, Postgres

How many people from the vendor's team worked with you, and what were their positions?

Three people, Ivan acting as project manager and two senior engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Ivan and his team delivered an MVP exactly according to my specifications with the agreed upon functionality. With the MVP, I was able to efficiently test the viability of my idea.

Describe their project management style, including communication tools and timeliness.

Communication was mainly via email and Google docs for specifications. The project took a bit longer than I hoped, but Ivan and his team always kept things moving forward and communicated efficiently.

What did you find most impressive or unique about this company?

Eden Labs is where you go to get the job done right the first time. Ivan and his team are very product focused and take the time up front to understand the purpose of the product and its use cases. This leads to much greater efficiency when actually building the product.

Are there any areas for improvement or something they could have done differently?

I think we probably could've defined the timeline better upfront, so that we could manage expectations on delivery better throughout the project. There are also some things we could've validated more easily without building first. The latter point is something I could've clarified better though.

BACKGROUND

Introduce your business and what you do there.

We’re a global brand, design, and product development for different technology companies and startups around the world. We have five different locations across the globe, and I work in the Sofia, Bulgaria office.

I’m the operations director. I’m in charge of everything when it comes to technical and design delivery. I also assist with client service and internal resourcing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eden Tech Labs?

We hired them for their development resources.

SOLUTION

What was the scope of their involvement?

Eden Tech Labs is now an extension of our team. During a specific project, they assisted with native development for iOS and Android, using Swift and Kotlin.

What is the team composition?

I think we worked with four in total. It went between two or three people full-time.

How did you come to work with Eden Tech Labs?

They’re geographically close to us. We ended up getting to know each other because of personal networks. We started working with them because they made an impression of being a competent team.

After having discussions with them, it felt like they were the right people to help us out. Since they were integrating with our team, they needed to connect with us.

How much have you invested with them?

We’ve invested between €25,000–€50,000 (approximately $28,000–$56,000).

What is the status of this engagement?

We started working with them in October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The end result was put together well. That specific project was completed, but we plan on working with Eden Tech Labs in the future. Overall, our collaboration was a great experience. The team was responsive to our needs. We delegated specific and vital tasks to them. In terms of expectations, they met them.

How did Eden Tech Labs perform from a project management standpoint?

We had them work with our systems and project manager. Since our offices were close, we could have in-person meetings.

What did you find most impressive about them?

Their team was very involved. We were able to communicate with them and ask them to speak to our client. Everything was under our name, so there was a level of trust there. The team put in a lot of effort, spending more time than what we initially agreed upon. Eden Tech Labs is there as a partner to deliver any product.

Are there any areas they could improve?

There are always things to improve on. The documentation wasn’t developer-focused, but the effort was there. It might just be too much to expect the developer to document something that can be universally understood. I wouldn’t say that there’s anything they didn’t complete, but there were small things that could be polished.  

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of Plant Snap. It’s an app that allows you to take a photo of a plant and determine what it is.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eden Tech Labs?

We needed them for app development.

SOLUTION

What was the scope of their involvement?

They developed the app for iOS and Android. Importantly, they built out the programming behind it and helped integrate the algorithm. The biggest challenge in the app development was training. There are hundreds of thousands of plant species on the planet, so we got 600,000 plants in the database. We translated that into 37 languages.

We have a lot of patent-pending, proprietary technology that we used in the project.

What is the team composition?

We had anywhere from 12 to 15 team members.

How did you come to work with Eden Tech Labs?

I found Ivan (CEO) — in the beginning of the project and we started with a demo app to see if it would work. As more people downloaded it, we decided it could be a global app. He added more people from his team to support the features.

What is the status of this engagement?

The project began in March 2017 and work is still happening daily.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have around 30 million installations, which is a lot. The app has been in existence for 18 months. It’s having a global impact and we’ll continue to grow to well over 100 million installs. The app has a major impact on the environment by mapping every plant species on the planet. They do fantastic work.  

How did Eden Tech Labs perform from a project management standpoint?

I’ve had an excellent relationship with them. Project management and communication are wonderful. We have weekly conference calls.

What did you find most impressive about them?

The experience is ongoing and will be for years to come. We work together on a daily basis.

Are there any areas they could improve?

No, it’s been a great collaboration.

BACKGROUND

Please describe your company and your position there.

CEO of one of the leading Image Recognition API technology companies worldwide - Imagga.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eden Tech Labs?

Mobile app, back-end and web development. Data science.

What were your goals for this project?

Car recognition application based on our technology, plus a back-end solution for manual addition of new car models. Over-time Eden Tech Labs also helped with data science activities around improving the car recognition ML model.

SOLUTION

How did you select this vendor?

We knew another project of the company that is very similar to what we wanted to achieve and also had positive reference about their expertise in all mobile, back-end and web development and data science.

Describe the project and the services they provided in detail.

• Mobile app prototyping
• Mobile app implementation
• Back-end integration with Imagga API
• Web-based dashboard
• Car image data collection and data science processing
• Testing

What was the team composition?

Single point of contact and a small but very effective team with blend of mobile, web and data science background.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We delivered a high-precision ML model embedded in a convenient mobile application and web dashboard to our customers with the enormous help of Eden Tech Labs as a subcontractor and a close partner.

How was project management arranged and how effective was it?

Time-management and prioritisation of tasks, as well as walking the extra mile when our original requirements had to change dynamically really impressed us and were key factors to deliver high-quality results in a timely manner.

What did you find most impressive about this company?

They understood the actual business problem in detail and were able to deliver it in a "no excuses" fashion.

Are there any areas for improvement?

It's hard to think of any.

BACKGROUND

Please describe your company and position.

I am the COO of EasySecure

Describe what your company does in a single sentence.

EasySecure International is a specialist in the field of access control, time and attendance recording in the cloud.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eden Tech Labs to accomplish?

• Develop EasySecure Mobile app to be used for access control

SOLUTION

How did you find Eden Tech Labs?

Referral

Why did you select Eden Tech Labs over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me

What was the size of Eden Tech Labs’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation of a EasySecure Mobile app that allows users to open the door using their mobile phone, enter and manage license plate recognition, retrieve unique access codes, register GDPR compliancy and take a selfie to use for face recognition.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• App Launch
• Mobile Key opening
• GDPR Compliancy & Face Recognition Selfie
• Retrieving Access Codes
• Managing License Plate Recognition

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The quality of their work was very high, and they had excellent project management skills. They deliver the work on time with clear and efficient communication.

What was your primary form of communication with Eden Tech Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

Eden Tech is a great development partner. 

Are there any areas for improvement or something Eden Tech Labs could have done differently?

-

BACKGROUND

Please describe your company and your position there.

We are an engineering company with over 12 years of expertise in developing and manufacturing Low Power IoT products for security, insurance, industrial, smart city, smart farming, and asset management. My role as a Purchase and Sales Manager at Findy is to develop long-term relationships with customers and suppliers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eden Tech Labs, and what were your goals?

We had an urgent need of professionals to update our mobile app for a short time.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our CEO Dimitar contacted Elden Tech Labs based on positive recommendations from our partners.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Long story short – we had a mobile app with some annoying bugs, that needed a refresh and debugging. Of course in a short time.

How many resources from the vendor's team worked with you, and what were their positions?

They've sent to our aid two skillful IT magicians

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within a few weeks, they were able to verify and resolve all the issues that our previous developer struggled with for a year. We didn't make it easy for them by adding new problems almost every day.

Describe their project management style, including communication tools and timeliness.

Although communication with the Project Manager was by email, it was easy and almost immediate.

What did you find most impressive or unique about this company?

Their friendly attitude. Their ease of communication helped them understand our needs with few words only.

Are there any areas for improvement or something they could have done differently?

They are professionals and know that every person and business must constantly improve, but for this project alone we cannot think of some