Nimi

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Meli Technologies Inc.

Describe what your company does in a single sentence.

Meli develops AI-powered software that helps individuals document personal property and simplify estate planning through a connected client app and advisor dashboard.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nimi to accomplish?

• Prepare our platform for beta testing by resolving technical issues, improving stability, and completing remaining development tasks.
• Complete development and integration of our advisor dashboard and client application.
• Connect and configure our technical infrastructure, including GitHub, Supabase, Vercel, authentication, and deployment workflows.

SOLUTION

How did you find Nimi?

Referral

Why did you select Nimi over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Nimi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Nimi to help complete and prepare our MVP for production. The project included integrating our client application with our advisor dashboard, configuring GitHub, Supabase, AWS, and Vercel, addressing security and deployment issues, and resolving technical blockers so the platform was ready for continued development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Nimi helped us move our MVP significantly closer to production readiness by resolving technical blockers, improving our cloud infrastructure, and completing key integrations between our application and supporting services. By the end of the engagement, the platform was stable enough for us to transition development to a long-term engineering resource and continue building toward launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was consistent throughout the engagement, and the team was generally responsive to questions and feedback. While some project timelines evolved as technical challenges emerged, they remained engaged in resolving issues and worked with us to move the project toward completion.

What was your primary form of communication with Nimi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

As non-technical founders, we appreciated how patient and willing the team was to explain technical concepts throughout the project. They created custom tutorial videos, shared best practices, and remained generous with their time and advice, which helped us better understand our own infrastructure and feel more confident managing the platform moving forward.

Are there any areas for improvement or something Nimi could have done differently?

As with any complex software project, clearer communication around evolving timelines and project milestones would be beneficial for all.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a B2B payment API company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nimi?

We hired Nimi for their software development services. For context, we didn’t want to do the project in-house since it wasn’t part of the core of our business. As a result, we needed a team to do it for us. 

SOLUTION

What was the scope of their involvement?

We had a call with Nimi and showed them the designs of what we needed them to build. After that, we had some back and forth, and then they assigned four junior engineers to build the product from scratch. 

What is the team composition?

We worked with four junior engineers and a project manager.

How did you come to work with Nimi?

I found Nimi through a Slack group and met their founders a few times.

What is the status of this engagement?

The project lasted from May–July 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our key success metric was completing the work before the end of July 2023, and Nimi delivered on time — they were fast. The quality of their work was okay. We had to make some fixes, but that was fine. 

How did Nimi perform from a project management standpoint?

They delivered their work on time and on budget. On top of that, the team’s communication was great. They were super proactive and honest. For tools, we used Slack and Trello.

What did you find most impressive about them?

It was a cut-and-dried product, and the project only needed to be done. Given that, the team delivered it according to the specifications we provided.

Are there any areas they could improve?

If we were to go back and do it again, I’d ask for more senior engineers instead of four junior engineers. 

Do you have any advice for potential customers?

Don’t go with four junior engineers. Work with a senior engineer and have an engineer on your side to review the code.

BACKGROUND

Please describe your company and position.

I am the Head of Engineering of Productfy

Describe what your company does in a single sentence.

Banking-as-a-service provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nimi to accomplish?

• Support development of our banking-as-a-service platform
• Set up a 24/7 engineering support rotation
• Set up a quality control program

SOLUTION

How did you find Nimi?

Referral

Why did you select Nimi over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Nimi were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Nimi to build a number of features with our team. Among them:

• payment tokenization to enable Apple Pay and Google Pay
• ACH money movement
• fraud reporting,

KYC Nimi also helped our product engineering team with quality control/assurance and developed a suite of automated tests. Their engineers were deeply embedded and fully supported our platform when the US team was off for the evening. We wouldn't have been able to operate around the clock without them!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our product team delivered on the features we promised to our clients and they could immediately integrate with our APIs to build their own product roadmaps. From a program point-of-view, they benefited from expanded fraud and KYC capabilities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated daily, sometimes twice a day because of the time difference. We could always count on them to attend video meetings for stand-up. Nimi's engineers were always receptive to our feedback and they were quick to make adjustments as necessary. They were flexible in working with a startup too and knew how to pivot with us as we made decisions based on real time data.

What was your primary form of communication with Nimi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their hiring process was very good and I felt confident in the engineers they had brought onboard specifically for our fintech business. Their leadership was so attentive; I felt like they were my partners. The technical skill of their team was both deep and wide which allowed us to configure our teams in the best way possible build in parallel.

Are there any areas for improvement or something Nimi could have done differently?

They were wonderful partners and I'm not sure if I would ask them to do anything differently.

BACKGROUND

Please describe your company and position.

I am the Director of a fintech services company.

Describe what your company does in a single sentence.

Building fintech services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nimi to accomplish?

• Build a Front End for Self Service onboarding on the API Platform
• Automation of QA tests
• API Documentation and Developer Guides

SOLUTION

How did you find Nimi?

Referral

Why did you select Nimi over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned
• Market and Business Expertise

How many teammates from Nimi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Nimi provided consulting services to help buuld a DevEx and DevRel experience for the API Platform. After successful guidance on strategy, Nimi was tasked to help build a font end for a self service onboarding to out API platform. This involved building new screens and the UX around making all API calls to set up a user correctly on the backend. 

The system in itself was pretty complicated and we had introduced a brand new OAuth based authentication system. Nimi team worked diligently to understand the full architecture and helped build a great self serve platform front end Nimi's QE team also helped automate our QA testing suite and solidify and stabilize our API platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Launched a live UI/UX platform for self serve onboarding with live customers onboarding each day 
• Increased automation of QA testing suite from less than 50% to 85%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Daily stand ups, constant communication. Being a boutique shop their top level management would always make time to resolve any discrepancies or blockers. Most projects were delivered in good time despite many logistical delays (outside of the vendor's control). If things were getting delayed, we had calls to reassess scope of items and discussed adjusted delivery timelines.

What was your primary form of communication with Nimi?

Virtual Meeting

What did you find most impressive or unique about this company?

The personal attention and attention to detail. Top and mid management was very much involved as much as developers and constantly assessing their quality. They would call out any delays from their side and make up for any time lost by working extra hours. Everyone deeply cared about the quality of work provided.

Are there any areas for improvement or something Nimi could have done differently?

Our team and Nimi's team could have planned a better utilization of resources but some things were out of human control and hindsight is 20-20. Don't think there was actually anything that could have been done differently in the given time but we had a lot of learnings. Some periodic retrospectives would be helpful but this is general advice.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Detours Travel, a recreation company. We offer relaxed, small-group travel adventures with flexible itineraries, providing 8–13-day trips that feel like exploring with friends in some of the world’s most exciting destinations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nimi to accomplish for Detours Travel?

We needed help building an automatic currency converter and waitlist functionality. We also needed help with our end-to-end tech stack.

SOLUTION

What was the scope of their involvement?

Nimi has helped us maintain our Django backend database and ensure proper syncing with Salesforce. The team has also helped us give our guests the ability to pay with a bank transfer (Plaid) in exchange for a $50 discount. 
Nimi has added a step to the booking flow where we offer to book flights for guests for $50. The team has also worked on displaying prices in local currency for foreign guests instead of USD. Finally, Nimi has added a “join the waitlist” button to tours that are sold out.

What is the team composition?

We’ve worked with 2–5 teammates from Nimi.

How did you come to work with Nimi?

Nimi was referred to me.

What is the status of this engagement?

We started working together in November 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Nimi has successfully completed our deliverables. We’ve seen faster sales conversions from the added waitlist and higher satisfaction from Canadian guests. I'd highly recommend them.

How did Nimi perform from a project management standpoint?

Nimi usually delivers on time. Some deliverables have slipped by a day or two. We communicate via email and messaging apps.

What did you find most impressive about them?

Nimi is very responsive and incredibly detailed in their Slack communication.

Are there any areas they could improve?

The ACH has taken longer than the initial estimate.

BACKGROUND

Please describe your company and position.

I am the Head of Engineering of an identity security company

Describe what your company does in a single sentence.

A comprehensive identity security platform helping organizations secure their non-human identities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nimi to accomplish?

• Build project MVP

SOLUTION

How did you find Nimi?

Referral

Why did you select Nimi over others?

Pricing fit our budget

How many teammates from Nimi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and build custom software integrations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of several key software integrations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated frequently and worked within our expectations to deliver important features.

What was your primary form of communication with Nimi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nimi was highly flexible to work within our organization's processes.

Are there any areas for improvement or something Nimi could have done differently?

Not immediately.

BACKGROUND

Please describe your company and position.

I am the CEO / Co-Founder of a software company 

Describe what your company does in a single sentence.

Pixee fixes vulnerabilities, hardens code, squashes bugs, and gives engineers more time to focus on the work that counts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nimi to accomplish?

• Revamp user onboarding workflow
• Make our dashboard robust, consistent + modern.
• Augment our expertise

SOLUTION

How did you find Nimi?

• Referral

Why did you select Nimi over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Nimi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Engaged to help us launch v1 of our user platform which consisted of the primary user interface, dashboard and frontend web application. Our stack is entirely serverless and uses GitHub authentication to manage user flows. They assisted us with design, development and testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful launch.
• Stable product.
• Great user reviews & feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent. They communicated very well, set expectations, clarified work as needed and delivered on time.

What was your primary form of communication with Nimi?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The staff are amazing to work with and will do whatever it takes to deliver a stellar outcome. They are here to impress and overdeliver, not just clock in hours. They are also VERY easy to work with and a pleasure to have on the team.

Are there any areas for improvement or something Nimi could have done differently?

None. Having worked with many custom development vendors in the pass, they excelled in every dimension.