Netgen Custom Software Review Insights

Overall Review Rating

4.8

Quality 4.6
Schedule 4.6
Cost 4.2
Willing to Refer 4.8

Top Mentions

Review Highlights

Effective Project Management

The company is praised for delivering projects on time and meeting deadlines. Their project management approach is appreciated for being proactive and deadline-driven, ensuring client satisfaction.
Minimal Areas for Improvement

While the majority of clients are satisfied, some suggested that in-person meetings could improve communication for complex projects, though this is seen as a minor issue.
Enhanced Operational Efficiency

Netgen Custom Software's solutions often lead to increased operational efficiency, such as reduced administrative workload and improved reporting capabilities for clients.
Adaptability and Flexibility

Netgen Custom Software shows a willingness to adapt and embrace changes in project scope and strategy, which clients find valuable for dynamic business environments.
Positive Client Relationships

Clients report enjoying working with Netgen Custom Software, citing their friendliness, passion, and commitment to understanding and fulfilling client needs as key strengths.
High Client Satisfaction

Clients express high satisfaction with Netgen Custom Software's services, often noting that there are no significant areas for improvement and that they exceed expectations.

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Netgen Custom Software Reviews

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CRM Consulting and SI Custom Software Development
Marketing automation Other CRM Sales automation
$10,000 to $49,999
Oct. 2025 - Apr. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Netgen Custom Software's fast response time, understanding of our requirements, and quick delivery are impressive."

Jul 30, 2026

Technical Specialist, MedQuote

Nadia Kippie

Advertising & marketing
Cape Town, South Africa
1-10 Employees
Online Review
Verified

Netgen Custom Software developed a CRM system for a lead-and-quote generation company. The system included an OTP login, a centralized dashboard, customer profile management, and a quoting iframe.

Netgen Custom Software's work resulted in faster response times and increased efficiency. The team delivered high-quality outputs on time, and the client was pleased with their excellent project management, understanding of the requirements, and their quick delivery.

BACKGROUND

Introduce your business and what you do there.

I'm a technical specialist at MedQuote, a lead and quote generation company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netgen Custom Software?

We needed to build a simplified CRM system for our quote platform.

SOLUTION

What was the scope of their involvement?

Netgen Custom Software developed all the features of our CRM system, including a safe, fast, and secure OTP login, a centralized dashboard for all client activity, lead and customer profile management, a medical aid, gap cover, primary care, and group quoting iframe, and bulk emailing to our entire client base (including annual benefit review notifications).

What is the team composition?

We worked with 2–5 teammates from Netgen Custom Software.

How did you come to work with Netgen Custom Software?

We found them through an online search. We chose them because they were close to our geographic location.

How much have you invested with them?

We spent $10,000–$50,000.

What is the status of this engagement?

We started working with them in October 2025, and our engagement ended in April 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Netgen Custom Software's work has resulted in faster response times and increased efficiency. We measure these improvements through weekly discussions and alignment of outputs.

How did Netgen Custom Software perform from a project management standpoint?

Netgen Custom Software's project management is good; they deliver on time. We communicate through in-person and virtual meetings.

What did you find most impressive about them?

Netgen Custom Software's fast response time, understanding of our requirements, and quick delivery are impressive.

Are there any areas they could improve?

I don't think there's anything they can improve on.

RATINGS

5.0

Custom Software Development
Other app platform
Unspecified
July 2010 - Ongoing

4.0

Quality: 3.5

Schedule: 4.0

Cost: 2.5

Willing to Refer: 3.5

"We’re very happy with their deliverables."

Jul 28, 2026

Business Analysis, Debtsource

Bridget Dunne

Financial services
Randburg, South Africa
51-200 Employees
Online Review

Netgen Custom Software has developed a custom software system for a financial services company. This enables end clients to interact directly with the platform and manage their processes more efficiently.

Netgen Custom Software has understood the requirements correctly from the outset. Turnaround times have improved, and the company has experienced fewer errors, miscommunications, and instances of rework. Overall, the company has seen operational efficiencies and scalability.

BACKGROUND

Introduce your business and what you do there.

I’m a business analyst at Debtsource, a financial services company. We provide businesses with credit risk assessment, credit insurance, debt recovery, and funding support. We help companies manage credit safely and protect cash flow through a single trusted partner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netgen Custom Software?

We needed to develop a custom software system, but we didn’t have the environment or the expertise.

SOLUTION

What was the scope of their involvement?

Netgen Custom Software has developed a bespoke system that enables Debtsource clients to interact directly with our platform. This allows them to manage their processes more efficiently while benefiting from enhanced visibility, streamlined communication, and a trusted partnership built on transparency and reliability.

Netgen Custom Software has been part of the implementation of our current bespoke system. The team has handled all areas, including design, development, and ongoing support.

What is the team composition?

We’ve worked with 2–5 teammates from Netgen Custom Software.

How did you come to work with Netgen Custom Software?

We’ve been with Netgen Custom Software for many years. We chose them because they were close to our geographic location, and their pricing fit our budget.

What is the status of this engagement?

We started working with them in July 2010, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Netgen Custom Software has understood our requirements correctly from the outset. Our turnaround times have improved, and we’ve experienced fewer errors, miscommunications, and instances of rework. We’ve also seen improvements in communication and responsiveness, which have helped accelerate project timelines and create a more scalable delivery process. Overall, we’ve seen operational efficiencies and scalability.

How did Netgen Custom Software perform from a project management standpoint?

We’re very happy with their deliverables. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Netgen Custom Software understands our business requirements and ensures that they’re fully aware of our needs upfront.

Are there any areas they could improve?

The team understands our requirements well and delivers efficiently. A collaborative working relationship is always in place in all projects undertaken.

RATINGS

4.0

Business Valuation Services Custom Software Development Web Development
Azure Platform Other app platform
Confidential
Aug. 2025 - Aug. 2026

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"Their service was readily available to meet our deadlines and support our implementation requirements."

Jul 28, 2026

Manager, Infinite RS

Juan van der Merwe

Automotive
Johannesburg, South Africa
1-10 Employees
Online Review

Netgen Custom Software developed a web-based application for an automotive repair management platform. The team used Microsoft SQL Server and modern .NET technologies to build the solution.

Netgen Custom Software's work helped the client automate their processes and connect their teams on one integrated platform. The team delivered the project on time and was highly responsive to the client's needs. Their support and ability to meet deadlines were commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager of Infinite RS

Describe what your company does in a single sentence.

Infinite Repair Solution (IRS) is a cloud-native repair management platform, purpose-built for modern automotive repair operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netgen Custom Software to accomplish?

Provide IRS with an Web Based Application for the Auto Body Repair industry.

SOLUTION

How did you find Netgen Custom Software?

Referral

Why did you select Netgen Custom Software over others?

High ratings
Referred to me
Company values aligned

How many teammates from Netgen Custom Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Infinite Repair Solution is built from the ground up using Microsoft SQL Server and modern .NET technologies, with security embedded throughout the development lifecycle. Our platform follows OWASP security best practices, incorporating secure authentication, encrypted data protection, controlled access, audit logging and secure development principles.
Designed specifically for the automotive repair industry, IRS combines a robust Microsoft SQL Server database architecture with a secure, scalable web-based platform — giving repairers confidence that their operational and financial data is protected while remaining accessible when and where they need it. Built for repairers. Built for scale. Built with security at its core.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

30% Less Admin. More Time to Repair.” Automate the paperwork, reduce double capturing, and connect your teams on one integrated platform—giving your people more time to focus on the work that actually drives revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time, with all identified rectifications completed promptly and to the required standard.

What was your primary form of communication with Netgen Custom Software?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their service was readily available to meet our deadlines and support our implementation requirements.

Are there any areas for improvement or something Netgen Custom Software could have done differently?

RATINGS

5.0

Mobile App Development
Confidential
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 1.0

Cost: 5.0

Willing to Refer: 5.0

"The application has a very modern look and feel with no major bugs discovered."

Jan 27, 2021

National ICT Manager, eta College

Grant Stevenson

Education
Cape Town, South Africa
51-200 Employees
Online Review
Verified

Netgen Custom Software was hired by an educational institution to develop a mobile app. The team aims to rewrite an existing app in order to complement an existing legacy system.

Netgen Custom Software has thus far shown attention to detail. The team establishes effective communication and a smooth workflow between them and the client. They are also commended for their friendliness in the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are an educational institution offering programmes in the Fitness and Sport Management industry. I am the National ICT Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netgen Custom Software?

The development of a mobile application to compliment an existing legacy system.

What were your goals for this project?

To provide our user base with a new mobile application.

SOLUTION

How did you select Netgen Custom Software?

Existing supplier.

Describe the project in detail.

The project was initiated owing to the existing application being too slow and not providing value add functionality. NetGen was approached for consultation and they came up with a new design. This application was used for a while and then NetGen was requested to rewrite the system as a whole.

What was the team composition?

The team composition was : CEO, Business Analyst, Developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Still in progress.

How effective was the workflow between your team and theirs?

As NetGen is an existing supplier the workflow and communication was good.

What did you find most impressive about this company?

Attention to detail and friendliness.

Are there any areas for improvement?

None

RATINGS

5.0

"Solid Application Software Provider"

Showing 11-14 of 14 Reviews

Our Story

Netgen builds custom software that belongs to you — no license fees, no vendor lock-in. Since 2000, our Cape Town and Johannesburg teams have delivered scalable web, mobile, and cloud solutions across finance, healthcare, insurance, automotive, manufacturing, logistics, and media. We cover the full lifecycle: custom apps, WordPress, eCommerce, hosting, and maintenance — backed by certified security and 80+ years of combined leadership. Practical systems, long-term partnerships.

Commonly Asked Questions

We're actively looking for clients who need bespoke software built to solve a specific operational problem, not generic website work that any agency can handle. Our sweet spot covers a few areas. Custom business systems that replace spreadsheets, legacy databases, or off-the-shelf tools that no longer fit. This includes internal portals, CRM-style platforms, workflow automation, and reporting dashboards. Mobile applications across iOS, Android, and cross-platform via React Native, where the app is core to how the business operates or how customers engage. eCommerce and WordPress platforms with custom plugins, complex integrations, or unusual product and checkout requirements that templates can't handle. System integrations and APIs that connect existing software such as accounting, ERP, CRM, and payment gateways, so data flows automatically instead of being copied between systems. Long-term engagements where we host, maintain, and evolve the software alongside the client's business, rather than one-off builds we hand over and walk away from. We work across finance, healthcare, insurance, automotive, manufacturing, logistics, and media. We're particularly interested in projects where the client wants to own their IP rather than pay ongoing license fees to a SaaS vendor.

Clear, frequent, and human. Every project has a named Project Manager and Business Analyst as your day-to-day contacts. You're never bounced between strangers or stuck waiting for an account manager to track someone down. Our standard cadence on most engagements includes weekly progress updates covering what's been delivered, what's next, and any blockers. Sprint or milestone reviews give you working software to look at, not just slides or status reports. You also get direct access to developers when technical questions need a technical answer, with no gatekeeping. We work in whatever shared tooling you already use, whether that's Jira, Trello, Slack, or Teams, so progress is visible in real time rather than buried in monthly PDFs. For longer engagements, we agree communication rhythm upfront. Some clients want daily standups, others prefer fortnightly check-ins. We adapt to how you work, not the other way around. And when something goes wrong, because in software sometimes it does, we tell you immediately and bring a fix or a plan, not excuses.

Turnaround depends on scope, but we've built a process designed to move quickly without skipping the discovery work that prevents costly rework later. For straightforward projects such as a WordPress website, a focused mobile app, or a defined custom tool, we typically deliver in 6 to 12 weeks from kick-off. Smaller scopes like a landing site, a WordPress plugin, or a single integration can be completed in 2 to 6 weeks. For mid-sized custom software builds, including internal business systems, CRM-style platforms, or multi-feature mobile apps, expect 3 to 6 months from kick-off to first production release. We work in sprints and release working software incrementally, so you see progress every two weeks rather than waiting for a big-bang launch. For complex enterprise builds with multiple integrations, legacy migrations, or regulated industry requirements, we plan in phases. A first usable release usually lands within 3 to 4 months, with ongoing development continuing from there as the system matures alongside the business. Before development starts, allow 2 to 4 weeks for discovery, scoping, and contracting on straightforward projects, or 4 to 8 weeks for complex enterprise work. This upfront investment is what makes our delivery timelines reliable, because we don't start coding until we genuinely understand the problem. For ongoing maintenance and support, our standard response times are same-day for critical issues, 1 to 2 business days for standard requests, and scheduled into the next sprint for enhancements and new features. We'll always give you a realistic timeline upfront. If something can't be delivered in the window you need, we'll say so rather than overpromise and underdeliver.

Locations (2)

280 Kent Ave, Unit 1, Randburg, Gauteng Randburg, South Africa 2194

16 - 20

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IBM College

(1)

Lené Stuart

Moss and Associates Inc

(1)

Frankie Jose

Netgen Custom Software

(2)

Wion Robbertse

Grant Scheffel

Rugga Roots

(1)

Salie Henwick

The Dragonfly Agency Ltd | B-Corp Certified

(1)

Victoria Grant

Additional Connections

(4)

Netgen Custom Software

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Netgen Custom Software Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Project Management

Minimal Areas for Improvement

Enhanced Operational Efficiency

Adaptability and Flexibility

Positive Client Relationships

High Client Satisfaction

Reviews mentioning:

Netgen Custom Software Reviews

CRM System Development for Lead & Quote Generation Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Software Development for Financial Services Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Software Dev for Automotive Repair Management Platform

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

National Performance Register for Educational Institution

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Commonly Asked Questions

What types of projects is your team interested in taking on right now?

What's your approach to communication and reporting?

What is your turnaround time?

Location

Locations (2)

Contact

Connections

IBM College

Moss and Associates Inc

Netgen Custom Software

Rugga Roots

The Dragonfly Agency Ltd | B-Corp Certified

Additional Connections