Nayatel Global

BACKGROUND

Please describe your company and position.

I am the Founder of Alventix

Describe what your company does in a single sentence.

Alventix provides AI-powered chatbot solutions for local service providers in Germany, handling customer inquiries, appointment booking, and review requests automatically via website and WhatsApp.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nayatel Global to accomplish?

• develop an AI-powered chatbot system for local service providers
• automated customer inquiries, appointment booking, and reminders
• It also had to send out Google review requests automatically

SOLUTION

How did you find Nayatel Global?

Upwork

Why did you select Nayatel Global over others?

Company values aligned

How many teammates from Nayatel Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key Deliverables:

Fully functional AI chatbot (web + WhatsApp)

Working booking and reminder workflow

Google review automation 

Stable, scalable, and market-ready system

Documentation and handover

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully functional AI chatbot delivered on time. Smooth integration on both website and WhatsApp. Automated handling of customer inquiries. 24/7 Reliable appointment booking and reminder workflow. Working Google review automation. Stable system performance with minimal bugs. Ready for official market launch

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Project management was professional and well-organized. Clear communication throughout the entire project. All deliverables were completed on time. Quick responses to questions and feedback. Flexible when adjustments or new ideas came up. Regular updates on progress and next steps. Overall a smooth and reliable workflow

What was your primary form of communication with Nayatel Global?

Email or Messaging App

What did you find most impressive or unique about this company?

They had strong technical expertise in AI and automation. Deep understanding of the project goals from day one. Clean, well-structured, and maintainable code.Creative problem-solving when challenges came up

Are there any areas for improvement or something Nayatel Global could have done differently?

Honestly, I can't think of anything major. The collaboration was smooth from start to finish, and any small questions were quickly resolved through open communication.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and manager of Jarayid, a smart AI news platform that helps users read less and understand more by summarizing thousands of daily news articles into clear, personalized updates.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nayatel Global?

We needed help building a new ai news platform.

SOLUTION

What was the scope of their involvement?

Nayatel Global has built our entire platform.from A to Z, Nayatel Global they equipped with the best developers in the industry 

What is the team composition?

We’ve worked with around 10 teammates from Nayatel Global.

How did you come to work with Nayatel Global?

We found them through an online search and Upwork. We chose them because their pricing fit our budget, and their team was amazing.

What is the status of this engagement?

We started working together in September 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our app is almost ready, and we should be able to launch it in may 2026

How did Nayatel Global perform from a project management standpoint?

Nayatel Global’s team is very accommodating, professional, and helpful. They’re on top of everything and listen to my notes. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Nayatel Global’s team is great. And they use the latest tech software in the industry 

Are there any areas they could improve?

There’s nothing they need to improve.