NatRIX Software Private Limited

BACKGROUND

Introduce your business and what you do there.

I’m the business process manager of a machinery manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NatRIX Software Private Limited?

We needed help to develop our internal software.

SOLUTION

What was the scope of their involvement?

NatRIX Software Private Limited has been developing software for us using .NET and SQL. Moreover, they’ve also done UI/UX design for us. We started by discussing our requirements, and they helped us to establish a scope of work until we reached the final product. In terms of features, the system is a service toolbox with time management, expense claims, and incident reporting management systems.

What is the team composition?

We mainly work with their manager, but 2–3 developers are involved in the process.

How did you come to work with NatRIX Software Private Limited?

Someone referred them to us.

What is the status of this engagement?

We started working together in January 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been able to overcome the quality issues that we had; after mentioning our concerns, everything has been great and of good quality. Overall, they’ve helped us a lot because, with all our people working offsite, we can now track expenses and time and send invoices to our customers instantaneously.

How did NatRIX Software Private Limited perform from a project management standpoint?

Project management has been great; we haven’t had any issues regarding deadlines and budgets, and they always keep us updated on the process. Regarding tools, we use Microsoft Teams, email, and phone calls — they’re very responsive.

What did you find most impressive about them?

Their best attributes are the ease of communication and their ability to understand what’s best for us.

Are there any areas they could improve?

They could improve on their estimation deliveries.

Do you have any advice for potential customers?

Keep regular contact with them to stay updated and easily figure out a solution for any situation that arises.

BACKGROUND

Please describe your company and position.

I am the CEO of Plexus Consultancy Ltd.

Describe what your company does in a single sentence.

Software services company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NatRIX Software Private Limited to accomplish?

• To assist with project delivery
• AI expertise

SOLUTION

How did you find NatRIX Software Private Limited?

Online Search

Why did you select NatRIX Software Private Limited over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from NatRIX Software Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The key deliverables are private but the involved the development and deployment of various AI agents and automated workflows that were quite complex to architect and develop. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is still ongoing but we have successfully piloted the initial application. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Natrix never missed a deadline and response times were excellent. Communication was smooth, deadlines were met, and the professionalism was top-notch. They offer cost-effective solutions without compromising quality, and their post-production support and service have been exceptional. 

What was your primary form of communication with NatRIX Software Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were committed and capable of understanding and delivering on requirements. It was surprisingly easy to work with them, and given their expertise in AI development, there were no blockers. 

Are there any areas for improvement or something NatRIX Software Private Limited could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of CS-DEL SOFTWARE INNOVATION, LTD

Describe what your company does in a single sentence.

Software development, data and ETL solutions, BI development, educational technology

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NatRIX Software Private Limited to accomplish?

• Develop multiple database websites
• Work on my products including Tinypages and others
• Technical support for website and app development

SOLUTION

How did you find NatRIX Software Private Limited?

• Online Search
• Other

Why did you select NatRIX Software Private Limited over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from NatRIX Software Private Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In 2015, we established a partnership with Natrix Software Pvt Ltd that has spanned numerous years. During this time, they have consistently delivered a diverse portfolio of database-driven websites, applications, and utilities, all characterized by exceptional application quality. 

Beyond their technical proficiency, the team at Natrix has proven to be remarkably collaborative and approachable, consistently providing top-notch products in a timely and professional manner. The team's dedication to excellence was a driving force in our collaboration, making them a trusted partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They delivered all the projects in time achieving a better value for our business. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They delivered all projects in a timely manner.
• They responded to our needs promptly.

What was your primary form of communication with NatRIX Software Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Lots of expertise as they have a big development team
2. Low cost and better value for the money
3. Continous support and easy to work with
4. Good management of the various projects

Are there any areas for improvement or something NatRIX Software Private Limited could have done differently?

They were good at what they were doing. Not sure about any needed improvements.

BACKGROUND

Please describe your company and position.

I am the CEO of a market consultancy

Describe what your company does in a single sentence.

Market research and technology consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NatRIX Software Private Limited to accomplish?

Website development and maintenance

SOLUTION

How did you find NatRIX Software Private Limited?

Upwork

Why did you select NatRIX Software Private Limited over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from NatRIX Software Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop website for small business with the ability to publish content, sell digital publications, and support access to a dashboard of content for subscribers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Provide maintenance and ongoing site development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NatRIX Software Private Limited's support has been timely and responsive, with clear communications

What was your primary form of communication with NatRIX Software Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

• Quick to respond when issues arise. 
• Clear communications.

BACKGROUND

Please describe your company and position.

I am the Founder. CEO. Developer

Describe what your company does in a single sentence.

Software Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NatRIX Software Private Limited to accomplish?

• Development of mobile app

SOLUTION

How did you find NatRIX Software Private Limited?

Online Search

Why did you select NatRIX Software Private Limited over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from NatRIX Software Private Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobile app was developed. Mostly front end. Team included also backend developer and limited devops support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Daily deliverables. Daily meetings conducted

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, they received positive feedback from me. The cooperation stopped due to project suspension on my side ...

What was your primary form of communication with NatRIX Software Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Frankly, dont remember. It was 6 years ago ...Again, overall good impression

Are there any areas for improvement or something NatRIX Software Private Limited could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Systems Development Manager of Auger Investigations Ltd

Describe what your company does in a single sentence.

Processes and validates insurance policy claims on behalf of our client - insurance companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NatRIX Software Private Limited to accomplish?

• Develop various enhancements for our claims management system
• Implementation of Entity framework Core objects
• Write integration tests for API methods

SOLUTION

How did you find NatRIX Software Private Limited?

Upwork

Why did you select NatRIX Software Private Limited over others?

• Pricing fit our budget
• skillset

How many teammates from NatRIX Software Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The development work involved Ongoing enhancements to Webform applications. The development of multiple auxiliary .net / core applications The development and ongoing enhancements of Business objects based around EF / EFcoreWork on dotnet core based APIs as part of migration from Legacy systems

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduction in development time reliability of code / solutions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The company was flexible and worked with our task management apps allowing them to receive and mark off tasks

What was your primary form of communication with NatRIX Software Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

They often came up with interesting solutions to problems we hadn't considered

Are there any areas for improvement or something NatRIX Software Private Limited could have done differently?

communication was mostly by messaging apps - more direct / video communication could have helped explain certain concepts more quickly

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Social Authority Pro

Describe what your company does in a single sentence.

The company specializes in creating visually appealing websites and optimizing them for search engine visibility.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NatRIX Software Private Limited to accomplish?

• Landing Page
• Web Development
• UX

SOLUTION

How did you find NatRIX Software Private Limited?

Upwork

Why did you select NatRIX Software Private Limited over others?

• High ratings
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Design & Development: 
  • Custom theme development based on client requirements. 
  • Mobile-responsive design ensuring compatibility across all devices. 
  • Integration of multimedia elements like images, videos, and sliders. 
• Functionality Enhancement: 
  • Implementation of required plugins and widgets. 
  • Custom post type creation for specialized content. 
  • Integration of e-commerce capabilities, if required, using WooCommerce or similar plugins.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project Completion Time
• Cost Variance
• Bug Rate
• Page Load Time
• Bounce Rate
• Organic Traffic
• Conversion Rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My developer showcased exemplary project management skills. They consistently delivered tasks on schedule and were highly receptive to my requirements, promptly addressing feedback and adapting to changes seamlessly

What was your primary form of communication with NatRIX Software Private Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Their quality of work and timeliness of delivery.

Are there any areas for improvement or something NatRIX Software Private Limited could have done differently?

Everything was great.

BACKGROUND

Please describe your company and position.

I am the General Manager of Dave Network Enterprises

Describe what your company does in a single sentence.

Education and Management Consulting!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NatRIX Software Private Limited to accomplish?

• Planning
• Website
• Coding

SOLUTION

How did you find NatRIX Software Private Limited?

Referral

Why did you select NatRIX Software Private Limited over others?

• Good value for cost
• Referred to me
• They worked before for my company

How many teammates from NatRIX Software Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed a very interactive and userfriendly design to attract more and more potential candidates for my recruitment website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Live development and regular communication using online meetings. Easy to communicate, quick and easy response from the team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always in time, they are good at their work, in several occasion problem were fixed before I contacted them.

What was your primary form of communication with NatRIX Software Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were smart and efficient. We appreciated their problem-solving skills. It's been an easy process.

Are there any areas for improvement or something NatRIX Software Private Limited could have done differently?

I guess some of the team members may improve their communication skills in foreign languages like Chinese.

BACKGROUND

Please describe your company and position.

I am the President of Law Offices of Thomas P. Miller, P.C.

Describe what your company does in a single sentence.

We are a law firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NatRIX Software Private Limited to accomplish?

• Revamp websites.
• Edit websites

SOLUTION

How did you find NatRIX Software Private Limited?

Referral

Why did you select NatRIX Software Private Limited over others?

• Pricing first our budget
• Referred to me

What was the size of NatRIX Software Private Limited’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Redo about 5 websites, including set up new hosting, new designs, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the project on time and were very responsive.

What was your primary form of communication with NatRIX Software Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

Quick responses.

Are there any areas for improvement or something NatRIX Software Private Limited could have done differently?

More suggestions on how to improve site for traffic purposes.

BACKGROUND

Please describe your company and position.

I am the Owner of Organize By Designe

Describe what your company does in a single sentence.

Home organization for moderate to severely disorganized homes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NatRIX Software Private Limited to accomplish?

• Fix google tag on all pages of website
• Remove unused link in footer

SOLUTION

How did you find NatRIX Software Private Limited?

• Other

Why did you select NatRIX Software Private Limited over others?

• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Repair google tag error, edit portion of website and repair other misc error

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Error notification removed
• Edits on website completed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

He worked fast and efficient

What was your primary form of communication with NatRIX Software Private Limited?

• Email
• Messaging App

What did you find most impressive or unique about this company?

I was pleased most with their clear communication.

Are there any areas for improvement or something NatRIX Software Private Limited could have done differently?

No