National Software Company

BACKGROUND

Please describe your company and position.

I am the CPO of Fix 2024 ltd

Describe what your company does in a single sentence.

FIX is a digital platform that connects customers with verified home service professionals. Through our mobile app and web platform, users can quickly find trusted specialists for a wide range of services, including plumbing, electrical work, HVAC maintenance, cleaning, painting, renovations, appliance repair, and general home maintenance. We provide an easy and secure way for customers to request services, receive offers, compare professionals, and manage their projects. For service providers, FIX offers a digital marketplace that helps them grow their business, reach new clients, and manage service requests more efficiently. Our mission is to simplify the process of finding reliable professionals while creating new business opportunities for skilled specialists through technology, transparency, and trust.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire National Software Company to accomplish?

• Build FIX a custom web and mobile platform from the ground up — with AI-powered search and a modern, innovative UI/UX that makes finding and booking services fast and effortless for users.
• Create a scalable and secure marketplace that seamlessly connects customers with service providers, while supporting future expansion into multiple countries and service categories.Develop an efficient management ecosystem for both customers and professionals, including real-time communication, job management, ratings and reviews, payments, notifications, and business growth tools for service providers.

SOLUTION

How did you find National Software Company?

Online Search

Why did you select National Software Company over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from National Software Company were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work The scope of the project covered the full end-to-end design and development of the FIX digital platform, including web and mobile applications. National Software Company was responsible for transforming the initial concept into a fully functional, production-ready product. This included defining the system architecture, building the backend infrastructure, and developing both customer-facing and provider-facing applications. The team worked closely on product design and technical implementation to ensure a seamless user experience, enabling customers to quickly discover, request, and book services, while also allowing service providers to efficiently manage incoming requests and grow their business through the platform. The project also included the implementation of scalable cloud infrastructure, secure data handling, performance optimization, and integration of core platform functionalities such as user management, service listings, booking workflows, notifications, and communication features. 

Key Deliverables Full system architecture and technical design of the FIX platform Backend infrastructure development and database design Web application for customers and service providers Mobile applications (iOS and Android) with a unified user experience UI/UX design implementation aligned with modern usability standards Service discovery and booking workflow system User authentication, profiles, and role-based access (customers & professionals) Messaging/communication system between users and service providers Admin panel for platform monitoring and management Integration of notifications and real-time updates Scalable cloud deployment and DevOps setup QA testing, debugging, and performance optimization Final production release and ongoing technical support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes The project resulted in a fully functional, production-ready digital platform that successfully transformed the FIX concept into a scalable marketplace for on-demand services. One of the key outcomes was the successful launch of both web and mobile applications, enabling end users and service providers to operate within a unified ecosystem. The platform now supports end-to-end service workflows, from service discovery and booking to provider management and communication, significantly reducing the time and friction required for users to find and hire professionals. From a technical perspective, the system was delivered with a scalable architecture capable of supporting future growth, feature expansion, and multi-market deployment. The implementation of optimized backend services and modern frontend frameworks resulted in improved performance, responsiveness, and overall user experience. Additionally, the successful deployment of the platform marked the transition from concept to live product, establishing a working digital infrastructure that is actively usable by both customers and service providers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management National Software Company demonstrated a structured and highly collaborative project management approach throughout the development of the FIX platform. The project was managed in an organized and transparent way, with clear communication channels, regular updates, and well-defined development milestones. They followed an agile-style workflow, breaking the project into manageable phases and iterating based on feedback. This allowed for continuous improvement of features and ensured alignment with our business goals at every stage of development. Timely Delivery Overall, deliverables were completed according to agreed timelines and milestones. The team maintained a consistent development pace and proactively addressed potential delays by adjusting priorities and resources when needed. Key components of the platform were delivered in a logical sequence, enabling parallel progress in design, development, and testing phases. Responsiveness to Needs The team was highly responsive and flexible in addressing our requirements. They were quick to implement feedback, adapt to changing priorities, and propose practical technical solutions when challenges arose. Communication was efficient, and they were consistently available for discussions, clarifications, and iterative improvements. This responsiveness played a key role in ensuring that the final product aligned closely with our vision and business requirements.

What was your primary form of communication with National Software Company?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about National Software Company was their ability to take a complex product idea and transform it into a fully functional, end-to-end digital platform from scratch. Their team demonstrated strong technical depth across both backend and frontend development, as well as solid architectural thinking that ensured the platform was scalable and future-ready. Equally impressive was their product mindset — they didn’t just execute tasks, but actively contributed to shaping solutions, suggesting improvements, and helping refine features to better align with user needs and business goals. Their flexibility and responsiveness throughout the project were also notable. They were able to quickly adapt to changing requirements while maintaining stability and progress in development. Overall, the combination of technical execution, system-level thinking, and collaborative approach made them a strong and reliable development partner.

Are there any areas for improvement or something National Software Company could have done differently?

Overall, the collaboration with National Software Company was very positive, and they delivered a high-quality end-to-end product. If anything, one area for potential improvement would be providing even more proactive early-stage product recommendations, especially during the initial planning and discovery phase. While the team was highly responsive throughout the project, additional upfront guidance on certain edge cases and long-term scalability decisions could have further streamlined some later-stage refinements. That said, they were always open to feedback and quick to implement changes, so any adjustments needed during the project were handled efficiently and professionally.

BACKGROUND

Please describe your company and position.

I am the Cheif of Marketing of MysteryBet.io

Describe what your company does in a single sentence.

MysteryBet.io is a crypto-based online casino and sports betting platform that allows users to place bets using cryptocurrencies instead of traditional fiat money.

The platform offers a wide range of casino games, custom crypto slot games, and live sports betting with real-time odds. It supports dozens of cryptocurrencies, enabling fast, secure, and anonymous deposits and withdrawals.

MysteryBet.io focuses on fairness, transparency, and performance, using provably fair gaming algorithms and secure blockchain-based payment systems to deliver a smooth and trustworthy betting experience for a global audience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Saitami to accomplish?

• To develop a fully functional and scalable crypto casino platform from the ground up.
• To integrate secure crypto payment processing and support multiple cryptocurrencies.
• To connect the platform with blockchain networks for fast, transparent, and reliable transactions.
• To implement provably fair gaming systems to guarantee fairness and build user trust.
• To set up KYC and compliance processes and support the launch with a strong marketing strategy to drive user acquisition.

SOLUTION

How did you find Saitami?

• Referral
• Clutch Site

Why did you select Saitami over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Speed of execution

How many teammates from Saitami were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covered full-cycle development, infrastructure setup, and launch support for a crypto casino and sports betting platform. Saitami was responsible for the complete technical architecture, including backend development, frontend UX/UI design, and database structure built for scalability and high performance.

Key deliverables included the development of custom casino games and a live sports betting system, integration of multi-currency crypto payments, and direct blockchain connectivity for deposits and withdrawals. The team implemented provably fair algorithms to ensure transparency and trust, along with advanced security measures such as KYC/AML verification, multi-factor authentication, and cold wallet storage.

Additional deliverables included API integrations, admin dashboards, monitoring and reporting tools, cloud infrastructure setup, and ongoing maintenance and optimization. Saitami also supported the project with launch and growth activities, including marketing strategy, campaign execution, and performance tracking to ensure a successful market entry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered strong, measurable results across user growth, performance, and revenue. The platform reached over 250,000 registered users within the first year, demonstrating rapid market adoption. Total betting volume exceeded $15M within 24 months, showing strong user engagement and transaction activity.

From a performance and reliability standpoint, the platform maintained 99.9% uptime with zero security incidents, confirming the stability and robustness of the technical architecture. Marketing efforts achieved an average 180% ROI, significantly outperforming initial targets and driving sustained user acquisition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Saitami’s project management was highly structured and reliable. The team worked with clear milestones, timelines, and regular progress updates, which made the entire process transparent and easy to follow. Key deliverables were completed on schedule, and any adjustments were communicated early and handled efficiently.

They were very responsive to our needs and proactive in suggesting improvements beyond the original scope. Communication was direct and consistent, and the team adapted quickly to changing requirements, ensuring the project stayed on track without delays.

What was your primary form of communication with Saitami?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was Saitami’s ability to combine deep technical expertise with a strong business and marketing mindset. They didn’t just build the platform exactly as specified — they actively suggested improvements, anticipated challenges, and focused on long-term scalability and growth.

Their experience in crypto, security, and high-performance systems, combined with clear communication and ownership of the project, made them feel more like a strategic partner than a typical development vendor.

Are there any areas for improvement or something Saitami could have done differently?

It would be giving the engineers a bit more rest during heavy development phases. The team clearly pushes hard and works at full capacity to deliver on time and at a high level.

At the same time, this drive and commitment are a big part of why the project moved fast and why the final result was so strong, so it’s not necessarily a negative — just something to balance as the team continues to grow.