Multia

BACKGROUND

Please describe your company and your position there.

I am the head of marketing for Jukebox Studio, a music streaming and programming service for restaurants, gyms, and hotels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Multia?

We hired them for website and logo redesign.

What were your goals for this project?

We had undergone a branding change and needed a new look for the site that would reflect our persona and evolution.

SOLUTION

How did you select this vendor?

We researched multiple agencies online, looking at their past projects, and specializations. We also spoke to several of them. Multia stood out because of the quickness of their response, handling of past projects, and the appearance of their own website. They had that fresh, edgy feel that we had been looking for. Plus, a quick chat with Alok officially sealed the deal. Their entire approach was professional and very prompt, two qualities that are hard to come by in the agency world.

Describe the project in detail.

Logo design was a big project, since it was more personal than strategic. It had to personify our brand archetype and serve as the starting point for our brand's future path.

What was the team composition?

Alok, our dedicated Project Manager, is our touchpoint for all work, projects, and troubleshooting. Of course, the team is bigger. It's composed of 4 people.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received a logo and website that reflect our brand identity and set a clear brand tone. The logo project was handled beautifully. They completed understood our brief, and this was the first time that we didn’t suggest any reworks or changes. The website design process was equally smooth, with minimal changes.

How effective was the workflow between your team and theirs?

Everything was seamless. Their communication and scheduling were perfect. I appreciated that they never dropped the ball on communication. If there were delays, they informed us well beforehand.

What did you find most impressive about this company?

Their work, workflow, brief appreciation, communication—everything. It's rare to come across an agency that manages everything so well. Usually it's one or the other.

BACKGROUND

Please describe your company and position.

I am the Senior Manager - Marketing & Communications of Sunsure Energy

Describe what your company does in a single sentence.

We sell renewable energy to the commercial and industrial sector companies in India

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multia to accomplish?

• Redesign and republish out company website

SOLUTION

How did you find Multia?

Online Search

Why did you select Multia over others?

• High ratings
• Good value for cost

How many teammates from Multia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had given Multia the project to redesign our website based on our new brand identity and develop it into a fully functional website. Multia's team took up our new identity and redesigned all the elements of our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was a success in terms of the design. The new website has given a fresh look to the company in front of our investors, industry professionals, employees etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did well. There were a few back and forths, but Multia's team was always attentive to our needs.

What was your primary form of communication with Multia?

Virtual Meeting

What did you find most impressive or unique about this company?

Their design sense was quite unique.

Are there any areas for improvement or something Multia could have done differently?

Can be speed of execution. But they've been improving constantly.

BACKGROUND

Please describe your company and position.

I am the Founder of Sidhyanti Technologies

Describe what your company does in a single sentence.

B2B platform for Micro Small and Medium Enterprises (MSME) and small transporters in India 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multia to accomplish?

• Branding
• Content creation

SOLUTION

How did you find Multia?

Referral

Why did you select Multia over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Multia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hired Multia for logo design, branding colors and content writing 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Professional looking portal. Captured the essence of our brand value and philosophy 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time. Response to our needs was satisfactory 

What was your primary form of communication with Multia?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Design options presented 

Are there any areas for improvement or something Multia could have done differently?

Nothing as far as my work was concerned 

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Yabx

Describe what your company does in a single sentence.

Yabx is an AI based digital lending company.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multia to accomplish?

Have a modern, unique and clean design that resonates with their targeted markets.

SOLUTION

How did you find Multia?

Referral

Why did you select Multia over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Multia were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Content Creation 
• Website Design Strategy   
• Website Design 
• Website Development 
• Website Testing & Migration 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Built website that helps communicate with the customers more clearly and helps maintain a consistent tone and message. 
• Created a unique way to tell the brand’s story for targeted markets.  
• Provided a best-in-class experience for users through a modern and beautiful responsive website. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project Management was great. 
• Things were delivered on time. 
• Actions were taken on necessary feedback. 

What was your primary form of communication with Multia?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their very unique design skill set.

Are there any areas for improvement or something Multia could have done differently?

Communication between teams can be better. 

BACKGROUND

Please describe your company and position.

I am an executive of Nutrahara Inc.

Describe what your company does in a single sentence.

Natural dietary supplements e-commerce business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multia to accomplish?

• Website design
• Logo design
• Branding

SOLUTION

How did you find Multia?

Referral

Why did you select Multia over others?

• High ratings
• Pricing fit our budget

How many teammates from Multia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are absolutely thrilled with the exceptional work that Multia has done for our company, Nutrahara! From the very start, their team exhibited professionalism, creativity, and an unwavering commitment to excellence. Multia took our vision for Nutrahara's website and brought it to life in ways we couldn't have imagined. 

Their expertise in web design is truly remarkable, evident in the sleek, modern, and user-friendly website they crafted for us. Every detail was meticulously thought out, from the intuitive navigation to the visually stunning layout. Not only did Multia excel in web design, but they also demonstrated their prowess in branding by developing our captivating logo and impactful tagline. Their ability to capture the essence of Nutrahara and translate it into compelling visuals is commendable. 

Above all, what sets Multia apart is their exceptional customer service. They were always responsive, receptive to feedback, and dedicated to ensuring our complete satisfaction throughout the entire process. In conclusion, we wholeheartedly recommend Multia to anyone seeking top-notch web design and digital marketing services. 

Their talent, professionalism, and passion for excellence have undoubtedly played a pivotal role in out success, and we are grateful for their partnership. Thank you, Multia, for exceeding our expectations and helping us take Nutrahara to new heights!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Multia has yielded tangible results that demonstrate the success of our project with Nutrahara: 

1. Web Design: Multia's expertly crafted website design has led to a noticeable increase in user engagement and conversion rates. With a user-friendly interface and intuitive navigation, visitors are spending more time on our site, exploring our products, and completing purchases. 
2. Logo Design: The captivating logo designed by Multia has significantly enhanced brand recognition and memorability. Our customers have positively responded to the visual identity of Nutrahara, resulting in increased brand loyalty and trust. 
3. Tagline: Multia's development of a compelling tagline has effectively communicated Nutrahara's unique value proposition to our target audience. This succinct and memorable message has resonated with consumers, leading to greater brand recall and differentiation in the market. 
4. Branding Elements: The cohesive branding elements created by Multia have unified our marketing efforts across various channels. Consistent branding across social media, email campaigns, and packaging materials has strengthened Nutrahara's brand identity and fostered brand consistency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Multia's project management was exemplary throughout collaboration with Nutrahara. They demonstrated a high level of organization, communication, and responsiveness, ensuring that all deliverables were completed on time and to our satisfaction. Multia consistently met deadlines for delivering key items, including web design iterations, logo concepts, and branding materials. 

Their proactive approach to project management ensured that we stayed on track and met our launch goals efficiently. In response to Nutrahara's needs, Multia was highly attentive and receptive. They actively listened to our feedback, incorporated our preferences and suggestions into their work, and provided timely updates on project progress. Whenever we had questions or concerns, Multia addressed them quickly, offering solutions and guidance to ensure that our vision was realized effectively.

 Overall, Multia's project management was characterized by professionalism, reliability, and a commitment to Nutrahara satisfaction. Their proactive communication and responsiveness played a crucial role in the success of our project, and we couldn't be more pleased with their performance.

What was your primary form of communication with Multia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nutrahara found Multia's proactive approach to project management and exceptional responsiveness to be the most impressive and unique aspect of their service. Multia consistently delivered high-quality work on time and demonstrated a genuine commitment to understanding and meeting Nutrahara's needs. Their ability to listen attentively, incorporate feedback effectively, and provide innovative solutions set them apart as a truly outstanding partner in the web design and digital marketing industry.

Are there any areas for improvement or something Multia could have done differently?

Not really.

BACKGROUND

Please describe your company and position.

I am the Business Analyst of Vioron Internet Private Limited

Describe what your company does in a single sentence.

A Software development company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multia to accomplish?

• Logo Designing

SOLUTION

How did you find Multia?

• Referral

Why did you select Multia over others?

• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Multia were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Logo Design : SOW

1. Branding This includes the following:

• Research
• Design moldboard
• Tagline
• Brand identity
• 3 concepts
• Typeface design
• Brand look and feel

   2. Brand Assets This includes the following:

• Business Cards
• Letterheads
• Folders
• Email Signature

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The designed logo has a high recall value and relates to the functionality of the business. This will help us appear as an established brand and eventually attract more customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication is clear, adaptive for changes, timely delivery.

What was your primary form of communication with Multia?

• In-Person Meeting

What did you find most impressive or unique about this company?

• Communication and Presentation.
• Ownership of the Project

Are there any areas for improvement or something Multia could have done differently?

Particularly in Logo design, number of logo samples can be increased

BACKGROUND

Please describe your company and position.

I am the Manager GCC and Shared Services of Catenon India

Describe what your company does in a single sentence.

We're a global executive search firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Multia to accomplish?

• To revamp Catenon India's website.
• To get a fresh and more defined look for the overall website.

SOLUTION

How did you find Multia?

Referral

Why did you select Multia over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Multia were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: We wanted a website that would highlight the services that provide the past recruitments we have done and industries that we have expertise in. In terms of design and we were very open to suggestions. We wanted a minimalistic, elegant and very user-friendly website. The main focus was to have a touch of the Indianness through the color we use and warm photography style. 

Key Deliverables:

• Project Launch:
  • Provide the best-in-class experience for users through a modern and beautiful responsive website.
• Project Land:
  • Showcase the innovation and excellence in the offerings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Everything was delivered to us almost well within our timelines. The goals which we had set at the very beginning of the project, the Multia team tried their best to stay true to them. Along with that, our weekly updates also helped a great deal in keeping track of the overall progress of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management style was very hands-on, which worked out the best for us. The team did their best to stick to all the original timelines. And lastly, they truly incorporated all our suggestions and needs into the final project.

What was your primary form of communication with Multia?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ever-readiness to incorporate all our suggestions and feedback was quite impressive. Along with that, several members of the team were always available to us, in case of any updates. And lastly, the Multia team worked alongside us on this project and not just for us, which helped them distinguish themselves from other agencies.

Are there any areas for improvement or something Multia could have done differently?

Well, not really. The team was truly fantastic :)

BACKGROUND

Please describe your company and your position there.

I am a freelance Voiceover talent and have been in the industry for 20 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Multia?

I hired Multia to redesign my website and redo my logo and branding to encompass important elements of my brand collaterals.

SOLUTION

How did you select this vendor and what were the deciding factors?

Multia was recommended by a friend but I hired them based on my interactions with them and their professionalism.

Describe the project in detail and walk through the stages of the project.

Already explained above. Redesign of website and revamp of my logo and other branding collaterals.

How many resources from the vendor's team worked with you, and what were their positions?

2 people worked with me aside from the project managers, and later a senior developer worked with me as well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website has just gone live a few months ago, and I have only gotten positive reviews about the look and feel of the site. Hoping this translates into actual work real soon.

How effective was the workflow between your team and theirs?

The Multia team was very responsive to changes and feedback and they were always very prompt with their replies.

What did you find most impressive or unique about this company?

Their attention to detail, professional behavior, and diligence to get matters resolved was unique.

Are there any areas for improvement or something they could have done differently?

I can't think of anything :) and I wish them the very best!

BACKGROUND

Please describe your company and your position there.

I am the co-founder of food ingredients compnay.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Multia, and what were your goals?

We were creating a completely new brand vertical for a global customer base and we hired them to make the website for our new brand.

SOLUTION

How did you select Multia and what were the deciding factors?

We talked to a lot of web developers but Multia stood out in terms of the quality of their team, comprehensive solutions being offered and the quality and body of their previous work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had quite a few detailed requirement gathering and finalisation meetings, followed by Multia providing a very detailed project plan including assigned individuals for different deliverables and the work went on smoothly with bi-weekly update calls.

How many people from the vendor's team worked with you, and what were their positions?

Around 5 to 6 different people, including the founder and developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website has been very well received by customers and other stake holders all across the globe.

Describe their project management style, including communication tools and timelines.

Very prompt and transparent project management with defined project timelines and updates

What did you find most impressive or unique about this company?

We were impressed with their ability to give the best of design as well as development deliveries.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I’m a digital marketing manager at Tessellate Imaging. We help businesses translate ideas into scalable and user-friendly AI and machine learning products. Our goal is to enable everyone to benefit from the advancements in AI and machine learning. We believe that these innovative technologies can create a better quality of life for people around the globe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Multia?

We hired Multia for design and development.

What were your goals for this project?

We wanted Multia to design and develop our website. We also wanted their team to work on our branding.

SOLUTION

How did you select this vendor?

Our team went through portfolios of several design companies and asked for RFPs. We selected Multia because of their work quality and previous clients. Our initial meeting cleared any doubts.

Describe the project in detail.

After selecting Multia, we discussed our scope and vision. They created a logo and collaterals to fit our brand identity. Then their team began work on the website.

What was the team composition?

Our project manager was the main point of contact. They also assigned one web designer and one developer for the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their branding work was completed quickly, but the website was complicated and took a bit longer. We’re impressed with the outcome. Feedback about the site is solid. People feel that Tessellate Imaging is captured well.

How effective was the workflow between your team and theirs?

The project manager kept us updated frequently. Multia shared a Google Sheet with us that detailed the timeline. When there were delays, we were kept informed. We used email, phone calls, Skype, and WhatsApp to communicate with them. All communication channels worked well with our team.

What did you find most impressive about this company?

Their design philosophy is impeccable. Multia understands trends in the world of design. As a result, the work they completed for us was fundamentally sound and appropriate for our industry.

Are there any areas for improvement?

Throughout the project, we realized we had different expectations than them. The problems lie in the setting session we had. If we set the agenda straight from the beginning, we could’ve avoided miscommunication that we had in the middle of the project.