Multia

Can you share any outcomes from the project that demonstrate progress or success?

We were more than happy to have Multia onboard. They completely transformed our old brand assets into a modern, effective, and impactful piece. We consider their creative work to be a global design. Now, our website clearly highlights what we do, how we do it, and why.

How effective was the workflow between your team and theirs?

From the initial contact to the final site migration, the team remained in touch at regular intervals. The project was split into two phases, and they delivered accordingly. We had a few revisions on the first draft of their creatives; their team would then make those changes and update us weekly on their progress. Their project management team also maintained good communication, which helped us focus on our business activities rather than working with the designers and developers.

What did you find most impressive about this company?

They produced impeccable, world-class designs. In addition to their thorough understanding of our requirements, I appreciated their timely response and receptiveness to feedback.

Are there any areas for improvement?

No, nothing comes to mind. We were more than satisfied with their work.

Can you share any information that demonstrates the impact that this project has had on your business?

Multia accomplished the goals that we were seeking to achieve, namely the establishment of an informative and intuitive site that could be easily maintained on our end.

How was project management arranged and how effective was it?

We had weekly calls and stored feedback in a shared document to facilitate collaboration and track progress. The team was very responsive throughout the engagement. They’re an offshore firm, but we had no issues with communication.

What did you find most impressive about this company?

They value the customer and provide excellent support, which we very much appreciated during the project.

Can you share any information that demonstrates the impact that this project has had on your business?

We have seen an increase in traffic on our website since the launch, which helps in capturing the attention of the market.

How was project management arranged and how effective was it?

There was continuous interaction with the project manager, which helped in getting all questions and project workflow sorted quickly. All team members were professional, and their suggestions were vital to the timely completion of the project.

What did you find most impressive about this company?

Their technical expertise and understanding of user experience are noteworthy.

Are there any areas where they can improve?

The number and breadth of their ideas could be greater.

Can you share any outcomes from the project that demonstrate progress or success?

We received a logo and website that reflect our brand identity and set a clear brand tone. The logo project was handled beautifully. They completed understood our brief, and this was the first time that we didn’t suggest any reworks or changes. The website design process was equally smooth, with minimal changes.

How effective was the workflow between your team and theirs?

Everything was seamless. Their communication and scheduling were perfect. I appreciated that they never dropped the ball on communication. If there were delays, they informed us well beforehand.

What did you find most impressive about this company?

Their work, workflow, brief appreciation, communication—everything. It's rare to come across an agency that manages everything so well. Usually it's one or the other.