What evidence can you share that demonstrates the impact of the engagement?
Everyone who’s been exposed to the materials that Multia did for us, whether it is the brochure or in particular the packaging, has been really impressed. They love the design and they love the look of the packaging. It is something that is really loved by all the people that we tested out the product with. They have found it to be very unique.
As the website was very recently created, I haven’t received a lot of reviews about it just yet, but I personally like it and my team likes it.
How did Multia perform from a project management standpoint?
From a communication standpoint, it was too good. They made me feel very comfortable. Someone was there to answer my calls whenever I would contact them. We had a very good relationship. In fact, even in March, they invited me over to their place and I spent the entire day over there. We discussed my brand and their work, and we talked about what else we could do differently.
Multia has helped my brand a lot. Apart from the design activities that they performed, they have helped my brand out from a concept standpoint as well. Their office has people who belong to my target customer group. I took our kits with me and they let me expose my product to their team. The entire team got a feel for it and I got reviews from a target group which was very important for me.
What did you find most impressive about them?
They are very talented people. I would strongly endorse Multia for any kind of branding and design activities. They are very professional, and the thought process that goes behind each and every design they create is phenomenal.
It is very hard to convince me on a design, and their team did a fantastic job on that. I didn’t have to go on and on or go back and forth regarding the design. The first look of what they provided me with impressed me. I think that is one of the major things and one of the hallmarks of a very good branding company. It is hard to get it right the first time, but in my experience, they got it right the first time on most occasions.
They really grab your vision and get it done the first time around. They establish very strong communication with the client and I would give full marks to them on all those things.
Are there any areas they could improve?
I am totally satisfied with their work. I couldn’t have asked for anything better, to be honest.
Do you have any advice for potential customers?
Be very clear about what you want. Before going to them, have your vision in place and maybe have certain inspiration designs in place and explain your product to them. You just have to prepared with those things, and they will take it from there. If they have questions, they will ask you straight away.