Mosaic Media Films

BACKGROUND

Please describe your company and your position there.

I'm the co-founder of a luxury vacation management company. We worked with Mosaic Media on videos to upload to our website that explain what who we are as a company and what we provide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mosaic Media Films, and what were your goals?

Our company provides a unique set of luxury services not commonly found in the rental market. We wanted our videos to explain who we are and what to expect when working with us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were led to Mosaic Media by a real estate agent that highly recommended them.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a zoom meeting. Then an in-person meeting with additional team members. We collaborated on the script. The filming took place and we had an opportunity to suggest edits. We now have the videos linked to our website.

Who did you work with and what was the feedback process like?

We worked with the project manager and team who provided a timeline of events and opportunities to discuss the plan. Mosaic Media was very timely with their responses and they kept everything organized. Very happy.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Viewers appreciate the additional information and the look and feel of the videos.

Describe their project management style, including communication tools and timeliness.

Excellent communication and frequent updates.

What did you find most impressive or unique about this company?

They listened to our needs and worked with us to make the end result what we wanted it to be.

Are there any areas for improvement or something they could have done differently?

I'm very happy and would work with them again.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and director of Allie's Way, a nonprofit organization that spreads awareness about distracted driving.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mosaic Media Films?

Awareness building takes me everywhere at once, and I’m continuously making presentations and telling a very difficult story for me — the loss of my two-year-old daughter to a distracted driver. Thus, I needed to find a way to share the story and bring awareness to situations where I couldn’t necessarily be there.

To do this, I thought that a PSA or short video documentary would be amazing. A video would allow me to reach much more people and take some pressure off of me having to repeat the story so many times. Therefore, I hired Mosaic Media Films to help me out.

SOLUTION

What was the scope of their involvement?

Mosaic Media Films helped me produce a short documentary to tell the story of my daughter. Initially, I met with them to come up with a plan and define how we wanted the video to look.

We wanted this video to include a semi-reenactment of the tragedy to show how extreme it had been and make a big impact so that it never happens again to others. We needed to show what had happened in the most respectful way possible.

To save some costs, I looked for volunteers to serve as actors and play the reenactment portion of the video. Then, we set the date, and Mosaic Media Films came to the location where everything had happened to film the video, for which they provided their own equipment.

Although I already had a clear idea of what we wanted to reenact, Mosaic Media Films came up with a lot of helpful ideas to really honor my daughter while making the video impactful and emotive to people. After filming the reenactment, we used my house to film the interviews to include a comfortable feel to the video.

After filming the footage, Mosaic Media Films was in charge of editing and audio mixing. In order to get one of our supporters — the Texas Department of Transportation (TxDOT) — to endorse and get their logo on our video, we needed to take out all pieces of information concerning the law. Thus, Mosaic Media Films had to edit the content 2–3 times to remove every sound bite where I talked about the law in the interview and get it perfect.

After delivering the video, Mosaic Media Films came with us to a release event, where we invited state officials and the commissioner. They supported our video launch. This video has been posted on YouTube, Facebook, Instagram, and TxDOT’s website. It’ll also be posted on our website.

What is the team composition?

Mark (Owner) was the first person I worked with from Mosaic Media Films; he set everything up. After that, I worked with Juliette (Producer), a videographer, and another person on the filming day. After filming the video, Juliette became my main point of contact.

How did you come to work with Mosaic Media Films?

I found them during a Google search. I was desperate to find a great video production company to work on this project, and I saw that Mosaic Media Films had five-star reviews from everyone who had worked with them. I thought that there would be a good reason behind those ratings, so I didn’t look for other companies anymore.

I initially contacted Mark and told him what I was looking for. He was very responsive, compassionate, and sensitive, and he understood how important this project was. He also demonstrated that he truly wanted to be part of this mission and help out as much as he could.

As a nonprofit organization, this project was very expensive for us. However, I had seen other documentaries that Mosaic Media Films had done, and I felt that this level of project was the right thing to do. We needed to invest in doing a video of this caliber and professionalism to make an impact.

Therefore, I reached out to some supporters, including TxDOT, to get financial backing to do this. I got together with several organizations, which ultimately endorsed and even funded the project. Once we had the financial support to move forward, I hired Mosaic Media Films.

How much have you invested with them?

We spent $10,000.

What is the status of this engagement?

We started the project in April 2022 and filmed everything in one day. Mosaic Media Films took about two weeks to edit the video and deliver the first version. However, as we were working with the government agency, they had to edit the video again and wait for approval, which delayed the project. They delivered the final cut in May 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The video produced by Mosaic Media Films is now making a massive impact across the state. The feedback has been very positive, and even teenagers have been very emotive about and motivated by the video. They’ve even decided to take action about the issue we’re focusing on. The video has been posted on TxDOT’s YouTube page, which has around 9,000 subscribers.

Originally, I wanted a video to support my presentations to avoid telling the story once again and allow me to focus on the positive side of our organization moving forward. Still, I wanted a video that could work on its own to drive awareness so that I could send it to different agencies, organizations, and schools across the country without me being there. Mosaic Media Films laid out the video perfectly, achieving both objectives; this video can be used with or without my presentations.

How did Mosaic Media Films perform from a project management standpoint?

Mosaic Media Films was an amazing partner to work with; I couldn’t have asked for a better producer and film crew. They made me feel very comfortable and loved in a situation that was very difficult for me to endure because reenacting what happened was a severe trigger for me.

In addition to that, Mosaic Media Films helped me work through other complicated issues. For example, they advised me that it would be better to work with actors, but they told me that volunteers would cut costs. I decided to look for volunteers, and they worked with me in that regard.

Our first meeting happened over Zoom. After that, we used email to communicate and schedule dates. Additionally, we collaborated with Mosaic Media Films’ crew in person during the production process, and they used Vimeo and Dropbox for project management during postproduction.

What did you find most impressive about them?

When Mosaic Media Films started this project, they were personally invested in it — that was my favorite part about the engagement. They were so involved and engaging that I was sad to see them go when they left my house.

Do you have any advice for potential customers?

Have a clear idea of how you want your video to look so that they have a better understanding of your goals. Be sure that they’ll match and exceed your expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the VP and marketing director for Citizens State Bank, a financial institution chartered in 1925 — we’re almost 100 years old. I’ve been in the institution for around 38 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mosaic Media Films?

We were upgrading our website with the help of a web development company. We wanted to add some videos to this site that could also be used as part of our marketing materials, but we had never done that before on a professional level. Therefore, we needed a company to help us produce the videos we needed.

SOLUTION

What was the scope of their involvement?

Mosaic Media Films helped us produce the videos we needed. Initially, we provided them with documentation regarding the scope of work, and we had some phone interviews with them so that they could get to know us and our needs. After that, we started with the video production process.

Our goal was to create a series of feel-good videos telling a story about who we were — a small, $1 billion, privately-owned bank — where we came from, what our philosophy was, and what we believed in. Throughout the creative process, we had several meetings with them to tell them our story and introduce them to our leaders and the family behind our bank. They also asked a lot of questions to understand our bank better.

From there, Mosaic Media Films took our input and put together the script and storyboard for the videos. Then, their crew brought their equipment and filmed the videos on location. Once they had the footage, their team was in charge of the entire postproduction, including editing and audio mixing. As for the technology stack, Mosaic Media Films used both Sony and Canon camera equipment, and they used Adobe products for postproduction.

What is the team composition?

We worked with around six people from Mosaic Media Films in total, including Mark (Owner), camera operators, audio engineers, video editors, and support staff.

How did you come to work with Mosaic Media Films?

Our web development company recommended them.

How much have you invested with them?

We spent close to $18,000.

What is the status of this engagement?

We worked together in the winter of 2019. Still, I’ve reached out to Mosaic Media Films after that to add things to the project. Moreover, we’ve developed an ongoing personal relationship with them over the years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Mosaic Media Films did a fantastic job producing videos that display who we are. Moreover, they delivered perfect-quality work, which was absolutely phenomenal. I don’t think a Hollywood-level production company could have achieved what Mosaic Media Films achieved for us.

How did Mosaic Media Films perform from a project management standpoint?

Mosaic Media Films’ project management was spot-on. Nothing went over budget without us approving it first. In other words, all overages were caused by our requests to add more videos, production days, and locations. Still, their team worked with me on those requests, and their prices were very reasonable. Throughout the process, we used an online platform that allowed us to see the project's daily progress.

I have a background in wedding photography, and I’ve worked with video production companies in the past, so I have a clear understanding of what these projects entail. Mosaic Media Films’ video production process was excellent from beginning to end, and I couldn’t believe that they got it done for as cheap as they did. Although $18,000 might not sound cheap, the result was worth every penny.

What did you find most impressive about them?

Mosaic Media Films’ willingness to listen to our needs was outstanding. They didn’t try to force anything on us or produce something we didn’t ask for. Overall, Mosaic Media Films is a fantastic company — I can’t say enough good things about them. I wish I had monthly projects to work with them on.

Are there any areas they could improve?

I can’t think of anything Mosaic Media Films could have improved on. We had zero issues working with them, and any hiccups, if they were, were addressed immediately.

Do you have any advice for potential customers?

Don’t waste your time or money working with other companies; go with Mosaic Media Films!

BACKGROUND

Please describe your company and your position there.

I own a dental practice focused on cosmetic procedures and sedation dentistry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mosaic Media Films, and what were your goals?

We have several videos on our website, featuring services and testimonials from satisfied clients. Our goal was to convey the "feel" that a patient will experience here.

SOLUTION

How did you select this vendor and what were the deciding factors?

We hired Mark Wonderlin 5 years ago to shoot videos, and his work was outstanding. They exceeded our expectations this time around as well.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had meetings on the front end to get clarity on the focus of each video, select the people who would be featured and what each story represented. The goal was to attract prospective buyers.

Who did you work with and what was the feedback process like?

Mosaic brought a very professional crew in for 2 days of shooting, and then edited that footage into an extremely well-done final product.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The proof is in the feedback we get from new clients, who always mention that the videos on our website were informative, high-quality, and helped them to choose our office to meet their needs.

Describe their project management style, including communication tools and timeliness.

Mark is a PRO in every sense of the word

What did you find most impressive or unique about this company?

They took the time to really understand what we were trying to accomplish, and then delivered.

Are there any areas for improvement or something they could have done differently?

They were excellent, and set the bar very high.

BACKGROUND

Introduce your business and what you do there.

I’m the principal and CEO of Rob Hutton Consulting, a consulting company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Mosaic Media Films?

I needed to film a master class for a website that I’m trying to launch, which is dedicated to coaching young leaders.

SOLUTION

What was the scope of their involvement?

Mosaic Media Films helped me produce 17 videos I wrote, including introduction and promotional material. They shot the material and incorporated animation and graphics that popped up while I was speaking. In addition, they took care of sound mixing — it was a back-and-forth process until we got it right. In terms of locations, we assessed multiple venues but ended up coming to my home because it had the specs for what we were looking for.

What was the team composition? 

I worked directly with Mark (Owner), Juliette (Producer), an editor, and the film production crew.

How did you come to work with Mosaic Media Films?

I found them through a Google search. After calling a couple of companies, we decided on Mosaic Media Films because they were immediately responsive, engaging, and had fair pricing.

How much have you invested in them?

We invested around $60,000 with them on this project.

What is the status of this engagement?

We worked together from April–November 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve sent out the videos to about 15 people, and I received 12 letters of recommendation because everyone who said the material was supportive and a big fan of them. I also received good comments on the quality of the material, which made us feel that people would buy the videos.

How did Mosaic Media Films perform from a project management standpoint?

In terms of project management, they accommodated me and worked on the extra material I requested from them at a fair price. We slowed down a bit during the editing process, but that was due to my requests. Regarding communication, we used text messages, email, and phone calls.

Overall, Mosaic Media Films’ team was responsive, patient, creative, and flexible and helped me address any situation that arose throughout the process, like changes and edit requests. Juliette also helped me edit the script, offered ideas for my suit colors, and managed other details.

What did you find most impressive about them?

They were a fantastic, creative, open, and adaptive team committed to delivering what we wanted. Overall, I thoroughly enjoyed working with them.

Are there any areas they could improve?

It would be helpful for them to have somebody on the editing side that was fluent in the language of business. That way, they can streamline communication with their different clients to avoid potential lags throughout the process.

Do you have any advice for potential customers?

Ensure to start with a good script. Moreover, during the editing process, make sure to be very involved so Mosaic Media Films’ can deliver exactly what you want. Mosaic Media Films’ team has the technology to address your requirements, so take advantage of that.

BACKGROUND

Please describe your company and your position there.

We are a Video Production Company and Creative Agency based out of California.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mosaic Media Films, and what were your goals?

An out of state client was in need of video capture for the construction of a new production facility. We wanted to onboard a reliable, talented, local Video Production company to aid in facilitating regular on-site shoots. We were so incredibly pleased to make contact with Mark and Mosaic films during our initial search.

SOLUTION

How did you select this vendor and what were the deciding factors?

After parsing through all of the most credible Video Production agencies in the Austin area we reached out to those who we felt had the best track record/body of work. Mosaic films not only provided a stellar portfolio of content but they were also incredibly organized and responsive to our initial requests. We were immediately connected with Mark who promptly fulfilled our requests for labor + equipment quotes.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Although the project has taken on many unforeseen challenges/alterations over the past few months, Mosaic films has been nothing but flexible, accommodating, and professional. They have rolled with the punches and practiced incredible communication throughout an otherwise arduous process.

Who did you work with and what was the feedback process like?

We have had the pleasure of working with Mark throughout this process. He has been responsive, accommodating, cordial, and exceedingly professional throughout our correspondence.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Although the project is currently in stasis until more details are ironed out by the client, Mark has ensured our continued success through his clear communication and flexibility.

Describe their project management style, including communication tools and timeliness.

Mark provides clear communication, stays dutifully organized and goes over and above to ensure deadlines are met and expectations are exceeded on every level of his business.

What did you find most impressive or unique about this company?

Mosaic Media Films provide quality and communication that are, unfortunately, lacking in the industry. They are professional, organized, easy to work with and talented.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Im the founder and Executive Chef. I oversee Operations, Strategy, Sales and Marketing, as well as Administrative teams for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mosaic Media Films?

We had Mosaic create promo videos for our website.

SOLUTION

How did you select this vendor?

I have known Mark for years and felt his company was well suited for we needed.

Describe the scope of their work in detail.

We first had multiple interviews with my marketing team and Mosaic's production team to sketch out the framework of the work. Next we conducted a shoot day at our closed kitchen facility to capture content. We then planned and executed an offsite shoot at a local client's home where they followed along as we hosted a private dinner party.

What was the team composition?

Mark led most of the initial information gathering, then passed the work product onto his producer who managed a team of videographers and editors.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our brand is finally displayed in an upscale and luxurious manner which was intended.

How effective was the workflow between your team and theirs?

The workflow was seamless. Mosaic's team drove the project.

What did you find most impressive about this company?

They're keen understanding of my company, our vision, and our brand. They conveyed the video in a manner that best illustrated who we were.

Is there any area for improvement or anything that could have been done differently?

I think everything ran better than expected! 10 or 10!

BACKGROUND

Please describe your company and your position there.

I am the owner of a small educational astrology business. I specialize in teaching new astrologers this ancient art form online through digital courses and live support.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mosaic Media Films, and what were your goals?

I hired Mosaic Media to help me make a promotional ad for my astrology program.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected this vendor because Mark was extremely insightful with great ideas, and his process runs like a well-oiled machine.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

I was first supported in conceptualizing the best type of ad for my business in my introductory call with Mark, and then again when I met with Juliette. I was next moved into the copywriting phases with Juliette, who helped me to hone my ideas and create a concise script. We then picked a location for filming, and I was coached on the day and was supported by a film crew and someone to help me with hair and makeup.

It took all the worry out of the entire process, and the day of filming was smooth, easy, and flawless. After filming, I reviewed the footage and worked with them on a few revisions (not many were needed!). The process was indeed the most professional, consistent, and reliable experience. I am so happy with this video and recommend Mosaic Media 100%.

Who did you work with and what was the feedback process like?

I worked closely with Juliette throughout the process; she was a great leader and easy to talk to and work with. We could share our ideas and develop a plan over zoom and then through email. I felt heard, understood, and valued.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Those who have seen my promotional video so far were blown away by how amazing it was.

Describe their project management style, including communication tools and timeliness.

The management of this project was literally flawless. There are checks and balances at every checkpoint, and their team is extremely in alignment with one another. There was 0% drama or miscommunication with them, and I was always taken care of, and communication remained consistent throughout every step of their process.

What did you find most impressive or unique about this company?

The team here is extremely well-developed, and you can tell that they value each others' contributions. This creates a successful environment for you to be able to come in and get the work done at a higher caliber.

Are there any areas for improvement or something they could have done differently?

I can't think of any improvements and trust me if I had one, I would tell it!