# Moonstone Interactive Moonstone Interactive Reviews (11), Pricing, Services & Verified Ratings - Premier Verified - 5.0 out of 5 average review rating - 1 connections joined Moonstone Interactive's Network [Visit Website](https://www.msinteractive.com/is-your-website-helping-you-grow/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch_profile) [Get a Custom Proposal](https://clutch.co/profile/moonstone-interactive) **Design with Purpose** Companies hire Moonstone to elevate their brand, increase web traffic, and optimize the user experience to drive conversions and improve business results. Our clients typically know that their website is not fulfilling their business goals. But they seldom know what is required to achieve dramatic results. We carefully and strategically analyze data from multiple sources using proprietary tools. We assess your visitors' behavior, how your competitors win, how Google ranks you, and why visitors are not converting. We **design with purpose**, your success! Our Implementation Services include: - Web Design to create an effective web design and online brand image that effectively communicates to your target market and compels action toward your business objectives. - Experience Design delivers cohesive and compelling user experiences drawing on customer needs, feelings, and contexts. - Web Development to build your website with best practices to ensure a positive user experience, higher conversion rate, and effective ongoing website updates. - Digital Experience platforms to implement the latest technology, enabling marketing departments to excel in optimizing user experience to increase sales: Certified developers for Kentico Xperience and Optimizely DXP - CMS platforms:  enterprise-level WordPress, and Drupal for each client's business requirements. - Conversion Rate Optimization (CRO) to evaluate internet marketing results, website behavior, and experimentation with KPI performance metrics to optimize your marketing ROI. ## Company Information - Minimum project size: $10,000+ - Number of employees: 10 - 49 - 2 Locations: - San Ramon, CA (Headquarters) - Islip, NY - Founded in 1996 - 2 languages: English, Spanish - 2 timezones: Pacific Standard Time (PST), Eastern Standard Time (EST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 35% Web Development - 15% Conversion Optimization - 15% UX/UI Design - 15% Web Design - 10% Custom Software Development - 10% Mobile App Development ### Focus Areas - Mobile Focus: - 80% Field Operations Mobile App Development - 20% Productivity Mobile App Development - Frameworks and CMS: - 78% .NET - 22% Other frameworks and CMS - CMS Focus: - 64% WordPress CMS - 18% Ektron - 18% Wix CMS - User Experience Focus: - 60% UX Strategy - 30% Usability Testing - 10% User Research - Application Platforms: - 60% Windows server - 20% Linux server - 10% Amazon Application Development Framework - 10% Azure Platform - Mobile Platforms: - 45% Android App Development - 45% iPhone iOS App Development - 10% Hybrid & cross platform apps - Programming & Scripting: - 10% AJAX - 10% ASP - 10% ASP.NET - 10% C++ - 10% HTML5 - 10% JavaScript - 10% PHP - 10% SQL - 10% Visual Basic - 10% XML ### Industries - 10% eCommerce - 10% Education - 10% Financial services - 15% Medical - 25% Information technology - 10% Manufacturing - 20% Business services ### Clients - 10% Small Business (<$10M) - 80% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Moonstone Interactive's pricing ranges from $30,000 to $95,000 for initial projects, with ongoing costs between $400 to $5,000 monthly. Clients find value in their professional service, transparency, and effective project management, often citing a strong return on investment. **Most Common Project Size**: $10,000 to $49,000 based on 7 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $10,000 to $49,000 based on 4 reviews - Search Engine Optimization: $10,000 to $49,000 based on 3 reviews - Web Design: $10,000 to $49,000 based on 2 reviews - UX/UI Design: Confidential based on 2 reviews - Cybersecurity: $10,000 to $49,000 based on 1 review - Other Digital Marketing: $50,000 to $199,999 based on 1 review - Pay Per Click: $50,000 to $199,999 based on 1 review - API Development: Confidential based on 1 review - Custom Software Development: Confidential based on 1 review - Conversion Optimization: Confidential based on 1 review - Mobile App Development: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Moonstone Interactive Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 4.8 - Cost: 4.9 - Willing to Refer: 5.0 ### Top Mentions - Timely (5 mentions) - Professional (4 mentions) - Collaborative (2 mentions) - Easy to work with (2 mentions) - Personable (2 mentions) - Proactive (2 mentions) - Communicative (1 mentions) - Creative (1 mentions) - Detail-oriented (1 mentions) - Exceeds expectations (1 mentions) - Great project management (1 mentions) - High-quality work (1 mentions) - Meets deadlines (1 mentions) - Results-oriented (1 mentions) - Transparent (1 mentions) ### Review Highlights **Impressive Professionalism and Customer Service** The team at Moonstone Interactive is recognized for their professionalism, transparency, and responsiveness. Clients highlight their collaborative spirit and personal attention, making them a reliable partner. **Effective Project Management** Moonstone Interactive is praised for their excellent project management skills, meeting deadlines and delivering work within budget. Clients report timely communication and a proactive approach to project updates, contributing to successful outcomes. **Room for Marketing Improvement** While Moonstone Interactive excels in delivering client-focused solutions, there is feedback suggesting they could enhance their own marketing efforts to increase brand visibility and attract larger clients. **High Client Satisfaction and Repeat Business** Moonstone Interactive has a track record of high client satisfaction, with many clients continuing to work with them on new projects. Their ability to maintain long-term relationships is a testament to their quality and service. **Effective Use of Technology and Tools** Moonstone Interactive effectively leverages technology and tools, such as WordPress and SEO plugins, to deliver responsive and dynamic web solutions. Clients appreciate the technical expertise and strategic recommendations. **Custom Solutions for Diverse Needs** Moonstone Interactive offers tailored solutions across various industries, from healthcare to education. They provide custom web development and marketing strategies, ensuring alignment with client objectives and industry requirements. **High-Quality Code and Development** Clients commend Moonstone Interactive for delivering high-quality code and robust development solutions. Their technical proficiency ensures reliable and efficient website performance. **Challenges in Initial User Error Approach** Some clients noted that Moonstone Interactive occasionally attributes issues to user error, suggesting an area for improvement in initial problem diagnosis and client communication. **Strong SEO and Traffic Results** Clients appreciate Moonstone Interactive's ability to significantly increase organic traffic and improve search engine rankings, leading to more leads and visibility. They effectively implement SEO strategies, resulting in measurable growth for client businesses. **Creative and Collaborative Approach** Clients value Moonstone Interactive's creativity and collaborative approach. They are seen as partners rather than vendors, offering innovative solutions and improvements beyond initial project scopes. ### Moonstone Interactive Reviews #### UI/UX Design & Web Development for SaaS Company (Featured Review) **The Project** - Services: API Development, UX/UI Design, Web Development - Project size: Confidential - Project length: Feb. 2020 - Ongoing **Project Summary**: Moonstone Interactive provides UI/UX design and web development services for a SaaS company. The team has developed new capabilities in the client's website and migrated it to a different hosting solution. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Director, Website Marketing, Cloudinary - Industry: Information technology - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Sep 1, 2023 **Feedback Summary**: Moonstone Interactive's development team is skilled and has delivered quality code. The team is personable, professional, responsive, and collaborative. Moonstone Interactive has shown excellent project management skills by delivering work on time and being responsive to the client. ""Moonstone Interactive provides excellent and professional project management."" **BACKGROUND** Please describe your company and position.I am the former Director, Website Marketing of CloudinaryDescribe what your company does in a single sentence.Cloudinary is a SaaS technology company providing cloud-based image and video management services to upload, store, manage, manipulate, and deliver images and video for websites and apps. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Moonstone Interactive to accomplish?Improved website Core Web Vitals performance by over 400%, with all key pages passing.Increased website conversion rate on highest converting pages for self-service by 30%.Implement new hosting infrastructure increasing reliability and productive deployment advancements. **SOLUTION** How did you find Moonstone Interactive?ReferralWhy did you select Moonstone Interactive over others?I trusted Moonstone’s work quality, people, responsiveness, communication, integrity, & processes.How many teammates from Moonstone Interactive were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Website Development, including problem-solving, new features and enhancements, and content expansion supporting accelerated time schedules. The scope of work included architectural solutions, coding, QA, and deployment. Building interactive website capabilities to demonstrate image management capabilities to targeted industries, such as retail e-commerce. IT management migration to a new hosting solution **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Solutions: Defined approach and solutions to the objective Quality: Moonstone has skilled developers and proven techniques and processes to deliver quality code. On-time Delivery: Moonstone is responsive to aggressive deadlines and makes it happen.Describe their project management. Did they deliver items on time? How did they respond to your needs?Moonstone Interactive provides excellent and professional project management. Our project manager managed resources, tasks, responsibilities, and target dates. The Moonstone team was very responsive.What was your primary form of communication with Moonstone Interactive?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Moonstone’s team is personable, professional, responsive, collaborative, and skilled.Are there any areas for improvement or something Moonstone Interactive could have done differently?No. Moonstone is a trusted partner I enjoy working with to achieve my goals. I have used their services at 2 different companies and would consider them again in the future. --- #### SEO Services for Contract Manufacturer **The Project** - Services: Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Oct. 2024 - Ongoing **Project Summary**: Moonstone Interactive provides SEO services for a contract manufacturer. The team manages all aspects of SEO, including creating and publishing blogs and conducting keyword research. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** President & CEO, WessDel, Inc. - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 26, 2025 **Feedback Summary**: Moonstone Interactive's work has increased the client's organic traffic by 127% year-over-year. The team is professional, transparent, and easy to work with. They deliver work on time and within budget and communicate effectively via Microsoft Teams and email. ""I’m impressed by Moonstone Interactive’s professionalism, results, and way of doing business."" **BACKGROUND** Introduce your business and what you do there.I’m the president and CEO of WesDell, Inc., a contract manufacturer serving the aerospace and defense industries. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Moonstone Interactive?We wanted to take our marketing in a different direction and focus on digital marketing. We had gone through a minor refraction of our website with another organization, and when we wanted to get serious about SEO, we hired Moonstone Interactive. **SOLUTION** What was the scope of their involvement?Moonstone Interactive provides SEO services and manages all aspects of it, including publishing blogs. The team creates 95% of the blogs, and I approve the subject matter and verbiage. We collaborate on keyword research.What is the team composition?I’ve only worked directly with Stephen and Jason, but I know other teammates are involved.How did you come to work with Moonstone Interactive?I met Stephen about 10 years ago through an executive group.How much have you invested with them?We’ve spent around $45,000 to date. We’re on a monthly maintenance plan that runs between $4,000–$5,000.What is the status of this engagement?We started working with Moonstone Interactive in October 2024, and our relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Our organic traffic has increased 127% year-over-year. We’re also getting good actionable referrals from our website.How did Moonstone Interactive perform from a project management standpoint?Moonstone Interactive delivers work on time and within budget. We have a standing weekly Microsoft Teams call to go over actions, needs, and plans for the future. We also communicate via email for approvals and reviews of information.What did you find most impressive about them?I’m impressed by Moonstone Interactive’s professionalism, results, and way of doing business. The team is always transparent; they’re just good people.Are there any areas they could improve?I’m sure there are areas for improvement, but I’m not aware of them. Moonstone Interactive is doing the job I’m asking of them.Do you have any advice for potential customers?Trust the process. The process works, and as long as you meet your commitments, Moonstone Interactive will meet theirs. --- #### UI/UX Design & Web Development for SaaS Company **The Project** - Services: API Development, UX/UI Design, Web Development - Project size: Confidential - Project length: Feb. 2020 - Ongoing **Project Summary**: Moonstone Interactive provides UI/UX design and web development services for a SaaS company. The team has developed new capabilities in the client's website and migrated it to a different hosting solution. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Director, Website Marketing, Cloudinary - Industry: Information technology - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Sep 1, 2023 **Feedback Summary**: Moonstone Interactive's development team is skilled and has delivered quality code. The team is personable, professional, responsive, and collaborative. Moonstone Interactive has shown excellent project management skills by delivering work on time and being responsive to the client. ""Moonstone Interactive provides excellent and professional project management."" **BACKGROUND** Please describe your company and position.I am the former Director, Website Marketing of CloudinaryDescribe what your company does in a single sentence.Cloudinary is a SaaS technology company providing cloud-based image and video management services to upload, store, manage, manipulate, and deliver images and video for websites and apps. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Moonstone Interactive to accomplish?Improved website Core Web Vitals performance by over 400%, with all key pages passing.Increased website conversion rate on highest converting pages for self-service by 30%.Implement new hosting infrastructure increasing reliability and productive deployment advancements. **SOLUTION** How did you find Moonstone Interactive?ReferralWhy did you select Moonstone Interactive over others?I trusted Moonstone’s work quality, people, responsiveness, communication, integrity, & processes.How many teammates from Moonstone Interactive were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Website Development, including problem-solving, new features and enhancements, and content expansion supporting accelerated time schedules. The scope of work included architectural solutions, coding, QA, and deployment. Building interactive website capabilities to demonstrate image management capabilities to targeted industries, such as retail e-commerce. IT management migration to a new hosting solution **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Solutions: Defined approach and solutions to the objective Quality: Moonstone has skilled developers and proven techniques and processes to deliver quality code. On-time Delivery: Moonstone is responsive to aggressive deadlines and makes it happen.Describe their project management. Did they deliver items on time? How did they respond to your needs?Moonstone Interactive provides excellent and professional project management. Our project manager managed resources, tasks, responsibilities, and target dates. The Moonstone team was very responsive.What was your primary form of communication with Moonstone Interactive?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Moonstone’s team is personable, professional, responsive, collaborative, and skilled.Are there any areas for improvement or something Moonstone Interactive could have done differently?No. Moonstone is a trusted partner I enjoy working with to achieve my goals. I have used their services at 2 different companies and would consider them again in the future. --- #### Web Design and SEO for PR Firm **The Project** - Services: Other Digital Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2015 - Ongoing **Project Summary**: Moonstone Interactive is partnering with a PR agency on an ongoing basis to support their website and make sure it's dynamic and appealing to Silicon Valley entrepreneurs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Marketing, Tenfold Communications - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 20, 2017 **Feedback Summary**: Moonstone Interactive launched a successful website that helped brand the company in an effective manner. They brought qualified lead generation from as few as 1 per month to 8 to 10 per month. ""This is almost a 1,000% increase in people and companies that can find us in a very simple way." " **BACKGROUND** Introduce your business and what you do there. My name is Bart Tillmans. I'm the head of marketing, operations, and systems at 10Fold Communications. It's a threefold kind of a job that deals with the backend processes in our company. 10Fold is a 25-year-old high-tech B2B PR company. This focuses on high-technology companies and startup companies mostly in their A or B rounds in the Bay Area that are going off to a new innovation market. They are in a number of categories: security, storage, enterprise, mobile applications, and big data, which falls out on IoT [Internet of Things] and from digital confirmation products that we have. We're an agency that focuses on that specific high-tech segment of the market. Our business is highly dominated by networking. With networking, I mean the network of people in that industry that work together. These are high-tech B2B startups that are our clients. In all cases, they use venture capitalists, which is a very tight network of people. These people know each other and, very often, they go through multiple life cycles with companies, and they use a VC, and then they go to the next VC if they have been successful. Then, it starts to lead very often to either go to an IPO [initial public offering], which happens less these days, but more through an acquisition. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Moonstone Interactive? For us, it was very important to build a website. That's where we found ourselves 3 years ago where we, first of all, were changing our name – so we were rebranding our company from Trainer Communications to 10Fold Communications. We wanted to come up with a more dynamic look and feel. I use the word dynamic, meaning we needed a website that could represent the dynamics that are actually happening in our market. We work with very dynamic clients. These are challenges in the market and entrepreneurs. They are very dynamic. They change a lot throughout their lifecycle of their 1 or 2 or 3 years that they are going. We also needed a web platform that could allow us to do that. Our existing platform didn't do that, and that's actually where I went into my search and found Moonstone Interactive. **SOLUTION** What was the scope of their involvement? I've always simplified that how you want to do the marketing – and this is only an oversimplification – is just to keep it simple. It's like hunting for that specific client type. In our segment of the market, it is sharpshooting. First of all, we're B2B, which is very different from B2C. Much of the methodology is the same but, for us, it's very important to find that specific target and then focus on that. One of the means to get to those clients is to make sure that the content on your website is very representative to that. Pay-per-click is for us not necessarily a means to market. For us, it's very important to be able to have content and worthy news in that specific segment of the market where these people work for prospects that are looking like "I'm a security company. I'm going into this next layer of security products. I'm looking for PR support. I want to get visibility. I have a product, but I don't have the visibility in the market. How do I do that?" That's how they work through search or SEO. SEO is important for us because it's having the right words out of that specific segment in the market where people use that terminology. Get that on your website and get it on the appropriate pages. That's clearly what Moonstone Interactive helps us with. That, and coming up with a website architecture that is representative of the audiences that we're trying to sell to. That means 95% of these people work on mobile devices. That has led to the point that we needed to have a responsive design, meaning it works very seamlessly whether you're on your laptop, tablet, or mobile phone browsing the site. Response is very important because 95% of the audience will do much of their initial search through the cellphone, and that means that the website on the cellphone needs to be as intuitive and as informative as it is on your desktop. It sounds easy, but it's not that easy. There are specific products and web platforms in the market that help you with that. In our case – in this whole transition cycle and where we strategized with Moonstone – the question is what is the best platform for us in the market to start building on this. You can go very specific. There are some specific managed platforms that are very structural, or you can go into a more open design like WordPress. WordPress comes into the market with many plug-ins, flexibility, and openness. It follows the trends, but it also comes with a component where, as a webmaster in the company, you need to have a certain baseline of knowledge. That turned out to be the best fit for us, and that was the choice of solution that we worked with on Moonstone Interactive. It's like "Give us a short list of the 3 platforms. Which are the ones you have worked with? Which ones do you have the best experiences with? What would you recommend for us?" This is how we started the project. How did you come to work with Moonstone Interactive? We went into an RFP. We did some searching in the market. Another component for us is that we wanted to work with a local company. Very often, you see that there are many companies in the world that offer web design services. Many of them are based in India, China, or other locations. That creates a certain layer of a cultural difference first and foremost, not that that's necessarily a bad thing. But, it creates a barrier. Also, it doesn't allow for face-to-face contact. Building a website and rebranding a website is a very personal and direct type of process. Having Moonstone Interactive in our area of California helps us with getting that personal touch and being able to convey, "This is what we are looking for, and this is what we're into." That helped us a lot with making the project happen very quickly. There were not numerous iterations back and forth because we knew exactly what we needed from each other and got that project complete in 3 or 4 months, which is relatively fast for a new website. That's what has helped us when working with them. We send out an RFP to 3 or 4 agencies that would fit our criteria. We wanted to have somebody in the United States – preferably on the West Coast. We wanted to have somebody who has multiple platforms  – from very structural platforms into something more public domain and open like WordPress – and had experience with them. We also wanted them to be able to consult with us on the more advanced areas of SEO. I just didn't want to have a website built only. Doing SEO comes with a lot of knowledge and know-how but also what can you do and advise us about from a plug-in perspective. That way, I don't have to bring in an SEO expert every month to do it. I wanted them to be able to offer the tools out there that I can plug them into my website and do that for me. Then, throughout this process, we did interviews. People came up with their proposals. Price was a consideration as part of the fit within that criteria. We found we had the best vibe with Moonstone. How much have you invested with Moonstone Interactive? The original set up of the project was roughly between $35,000 and $40,000. That sounds like a lot, particularly if you compare that to some cheaper offers that you can get from an Indian website development company, which can build a website for $9,000 or less. However, you likely do not get the functionality you need at that price. Rarely will it be as responsive, dynamic, or have the proper support capabilities. We are a 24x7x365-type of company. Uptime is important for us. If we do not have a website that is up and running, potential prospects and clients will look at us and say, "Are you a serious company? We require PR services from you that need to be available at all times." That also means that our website needs to be there, too. That's where you make a difference. We're sort in the mid-range. We're not a multinational company. Those have all sorts of different requirements. But, we do have this mid-range requirement, and that determines that you need to work with a solid platform, work with a set of plug-ins, and need to make sure that your maintenance is in order. The ongoing monthly cost is roughly around $600 to $700, which is not much money. Imagine that an ongoing rate for any expert in any application is around $200 per hour. That gives me enough of a support level that I can have them available for 2 or 3 hours. It saves me a lot of time that way, and I don't have to hire anybody. This would almost be a full-time position, and I don't have to do that now. I can manage it with the help of Moonstone Interactive. I think what you do is set up the site initially with it, and then there is an ongoing maintenance part. That depends whether you're going to host this through Moonstone Interactive or not. They have a certain set of packages that allow you a certain amount of support. I'm fairly technical. I have a technical background. I know what plug-ins do. My time is determined by other projects that occur within the company as head of marketing, operations, and systems. There's always something going on, or things need to be done, such as the website needs to be refreshed, the plug-in needs to be updated, or the new content page and landing page need to be there, and I just don't have the time to do it. But, there is this marketing requirement that makes sure that, next Monday, this thing needs to be up and running. Therefore, in this manner, what I can do is pick up the phone, talk to Moonstone, and say "Can you do this for me?" With my agreement with them, I get a certain amount of hours of support per month, which is mostly for maintenance. They do the backups, schedule, antivirus, and make sure that the passwords are all set up. There's a lot of safety that is taken out of my hands. That helps me massively with my operational tasks. What is the status of this engagement? It's been an ongoing thing for the past two years. Besides the initial approach and setting up our website for us based on the criteria, we have a sister company that actually works on video production content called Promotion Studios. We also built their website through Moonstone with them. It was a follow-up project. We have an annual maintenance in agreement with them, too. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We found ourselves at this stage 2 1/2 years ago looking at our website, seeing who is visiting us organically and how successfully we were being able to pull companies into our specific realm of high-tech B2B PR in the Bay Area and getting them in. We probably got 1 or 2 leads a month from somebody going through Google trying to find a PR company, typing in the right keywords, and our firm coming up in the rankings. It was very hard because I inherited that old platform, and I wasn't able to get us in a better ranking position. We get to our clients in 2 ways – one is through our network of VPs and executives who have people they know in the market, and the second is by companies throughout the world that are looking for a company offering the high-tech PR services that we provide. Since changing the site, name, and getting it all up and running, we now get an average of 1 or 2 requests a week, so roughly around 8 to 10 leads a month versus the 1 or 2 a month that we had. It's given us a tenfold increase in getting request where people fill out a form and say, "We are a company. We are looking for a PR firm." We can start a conversation with them related to "Are you the right fit? Do you have the right budget? Is there no competitive overlap?" This is almost a 1,000% increase in people and companies that can find us in a very simple way. It's massively important for us because we cannot dramatically expand the number of salespeople in our organization. We have a finite number of people who we work with. Of course, we're growing and expanding, but we're not adding salespeople every day. For us, getting this influx of new leads and people is a very effective way of increasing our business in the years ahead. It's been very important for us. We are hosting our website on Moonstone because it takes away much of the trouble for me. I could host my website on Amazon, Rackspace, or GoDaddy, but we would be a very small number to them because we're a fairly small company. We're 50 people at a certain revenue range and, on those sites, we are just a number to them. For Moonstone Interactive, we are a good-sized client for them. I get all the attention that I need. When I call, the phone gets picked up. I work with the same people. I don't have to work with 16 different people every time to explain how I would like to get things done. It's a matching relationship. I always say that elephant-sized types of companies should work with elephant-sized types of companies. They're a small to medium-sized company like us. We have many similarities. They are a service business, too, so we can talk from a similar position about what we want to do. That's where it is. How did Moonstone Interactive perform from a project management standpoint? This is the extra part that I like. There's always this sort of extra step of "I looked at your site, and I see this, this, and this." Based on some of the projects and experiences that they have ongoing, they come back to me with additional recommendations – things we can improve, changes, trends in the markets, and so on. As you can imagine with me wearing 3 hats, it's very hard to keep all the developments going at the same time, particularly in cases where you, very often, get pulled into one project that takes you 3 months and out of the broader scope of operation. With that in mind, I think it helps us that they also give me that "Look at this. This is a trend. There might be something in there. This is a better way of organizing your home page. This is a better way of working with certain plug-ins." I get these proactive recommendations, which I find very important. It's not only making and building the site, but it's also the afterthought. This is where it goes from buying a website into working with a partner. That's ultimately what companies like ours are looking for. What did you most impressive about Moonstone Interactive? What I would like to point out is their consistency. Once you go into this trajectory of building the site, working with people, and building that relationship, the relationship with vendors is very important to me. Nothing is more disruptive than if ongoing changes are occurring on your account. We are a service business ourselves. We hear this from our clients. We know how sensitive this part is, and I've been able to work with the same people on the same things for nearly 3 years now, which is fairly unheard of in our market. It helps incredibly in the efficiency of doing it because you've already been through this, they already know what I'm talking about, and they're already halfway fixing it without me already expressing what I'm looking for. That makes it very special. I haven't seen that with any of the other web development companies that I've ever worked with before, so this makes it very special for me. Are there any areas Moonstone Interactive could improve? I think for Moonstone Interactive, it's a challenge. It's as much as a challenge for companies in our size and their size in the area of marketing themselves out. This is probably a big part of the process that speaks to the heart in our conversations with them. They need to do a larger job and investment in promoting themselves to bigger companies and to other areas. Website designs are a huge investment. A cost of $30,000 to $40,000 is what a real website will cost you these days because of the hours and the things you want to put in there. I think what they need to work on is their visibility and their brand equity in the market as a good company that builds websites in the Bay Area. What tips or recommendations could you share that might increase the likelihood of success with Moonstone Interactive? I would do very similar to what I did. Go through the entire selection process. Come up with 3 that come close to what you are looking for. Make sure that you prepare your briefing very thoroughly. I always believe that projects fail sometimes because the vendor or the person who needs to provide the service are not doing their job. It happens. But, it also goes wrong in the briefing, too. This means that, whatever the briefing was, it was not sufficient, or it did not touch on enough points during while it was ongoing. There is a proactive role that you have as a client to brief your potential supplier about what you need. It's not that different from buying a car. Be very clear to the salesperson there about what you're looking for. The salesperson knows his or her product better than you do. I would recommend to any future buyers to make sure that you've got a very good briefing in place. You can call it an RFP, but I believe there's more value, particularly around websites and any conversational components to that. Make sure everything involved fits your budget. Last but not least, be very aware of your timeline. Don't make this a 1-year kind of project. New developments in your own organization might come up, so make absolutely sure that you define this entire web project within a 3- to 6-month project with a beginning and an end, and stick to your project. You will find that most of the challenges will be within your own company rather than with Moonstone Interactive. They will deliver. They have the trackers, but they are dependent on when you deliver the content. Having a clear, defined vision in mind – it doesn't have to be the individual technology – but having a vision in mind in what your website needs to be is very important. They can work with creative. They can recommend you to the right tools. They can give you the right SEO elements. They know all that. However, you need to have a vision and make sure that vision is representative in the briefing that you give them. --- #### Web Development and SEO for Art School **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2014 - Ongoing **Project Summary**: Moonstone Interactive launched a new website with a booking function and marketed it online through SEO management to increase student bookings and disseminate helpful information. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Owner, Marketing Agency - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 18, 2017 **Feedback Summary**: Moonstone Interactive successfully achieved first page Google results for all of the art school locations. Each art studio has 5-20% annual growth in sales as a result. ""Moonstone Interactive's developers are very smart, which made a huge difference when integrating automation and shopping cart elements." " **BACKGROUND** Introduce your business and what you do there. Our group provides marketing automation and consulting services. I am the owner of the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Moonstone Interactive? We needed to build a website for an art school client.    **SOLUTION** What was the scope of their involvement? Moonstone Interactive’s team was brought in as website design experts for an ongoing project. They are building a robust website, integrating a booking platform into it, and handling its SEO work. We are in charge of marketing automation aspects. Moonstone Interactive is continuing to make changes to the site in order improve our overall marketing. We also discussed integrating and tracking analytics. How did you come to work with Moonstone Interactive? We looked at 10 different firms which were found online. Moonstone Interactive was the most flexible and knowledgeable out of all candidates. We didn't want an out of the box solution for the art school. Since it's a fairly large institution, that would mean a lot of integration and custom work. Moonstone Interactive had the best understanding of our business issues, making a better site experience for the client. How much have you invested with Moonstone Interactive? The cost of Moonstone Interactive's initial work was between $30,000 and $40,000. For occasional changes and upgrades to the site, the client pays $1,000-$2,000 several times a year based upon quoted projects. Moonstone Interactive hosts the site and provides one hour of maintenance for $400/month. What is the status of this engagement? We started working with Moonstone Interactive at the beginning of 2014. The project is ongoing. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? Moonstone Interactive's developers are very smart, which made a huge difference when integrating automation and shopping cart elements. The data needed to go in 3 to 4 directions, including the analytics platform. It required custom integration, date and time stamps, cookies, and so on. We have generated a robust analytics platform through which we're able to constantly revise what is done with digital marketing. This is beyond what Moonstone Interactive was tasked with doing, but they made the website work. It has made a huge difference for me. The client has shown a 5% to 20% growth for all studios, year-over-year. This is significant, given that they were declining at a certain point. The client has four main studio locations and 16 embedded locations at private schools, and Moonstone Interactive has been able to bring them to the first position for Google ranking in three of the four main locations. Moonstone Interactive made sure that the site was responsive, which proved to be a good decision after Google Analytics changed. Every choice they made has put the art school in the best position possible. How did Moonstone Interactive perform from a project management standpoint? Moonstone Interactive has been a real partner. I've worked directly with Moonstone Interactive since the client was not knowledgeable regarding websites. When we come up with a new idea, such as how we want to post artwork made by children and make it searchable, there was no set solution to point to. Moonstone Interactive was a great source of ideas, proposing different solutions and changes. What did you find most impressive about Moonstone Interactive? Moonstone Interactive's SEO process was quite interesting. Moonstone Interactive delivered more than we expected at every turn from web design to project management and QA (testing for functionality) but how they approached the SEO process best sums up their ability to go above and beyond. They didn't just ask what our keywords were and made recommendations. Rather, they went through a branding process of determining the keywords that would generate high traffic and which ones were truly a part of our unique branding. I found the SEO process to be thorough, more so than what other agencies offer. Plus, their team is easy to work with. This may sound like a throwaway line, but it's not. I've worked with many web developers who could be precious, unlike Moonstone Interactive's team who can dive in and help. If there's an emergency, they deal with it immediately. I was not expecting such a level of service. Are there any areas Moonstone Interactive could improve? Moonstone Interactive could offer more services, but this can prove problematic. Sometimes, offering too much will mean that the company is not the best at all of them. Moonstone Interactive could work with more partners for services related to web development, be it digital marketing or marketing automation. What Moonstone Interactive does specifically is done very well.  What tips or recommendations could you share that might increase the likelihood of success with Moonstone Interactive? I advise clients to walk into the collaboration able to clearly describe their own business strengths and issues. They need to explain what the website needs to accomplish. Very few clients walk in with a clear understanding of what their own goals are. Moonstone Interactive is very good at figuring out how to do web development on their own if the client understands their own business and can explain it well. --- #### Web Design and SEO for Education Nonprofit **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: $50,000 to $199,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Moonstone Interactive designed a website and marketed it online to generate more donations, grants and local community awareness for a college. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director of Development, Education Nonprofit - Industry: Education - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 16, 2017 **Feedback Summary**: Moonstone Interactive wrote high-quality blogs and improved the college's website design. Website visitors are impressed with the new site. ""I know that it was a huge improvement from our previous website." " **BACKGROUND** Introduce your business and what you do there. We’re a 501(c)(3) private nonprofit that supports educational endeavors for a college. We handle all the scholarships and charitable giving for the foundation which is disseminated to the various departments of the junior college. And my role was development officer, and I was in charge of increasing major donor gifts as well as securing foundation grants. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Moonstone Interactive? The foundation did not have a website that was going to fit with what we were trying to do with the foundation, which was to expand our visibility within our county as well as the college community. Our board approved to have a new website created that would allow people to get to know the function of the foundation, the different programs that we support, what type of donations had already been given, what type of grants had been given in terms of total dollars, and featured success stories. **SOLUTION** What was the scope of their involvement? They designed our website and did SEO [search engine optimization] for the website. I gave them a basic outline for content, and they took it, created, and streamlined it. Because web technical writing is much different than when you are writing grants, they were able to maximize that effectiveness. I don’t know what technologies they worked with. You might be able to look at our website. But whatever they used, we loved it. I know that it was a huge improvement from our previous website. How did you come to work with Moonstone Interactive? Steve, who is the owner of the company, was on our board and had made some recommendations that he was going to help improve the website. I approached him to talk with me about what he would do if we were clients of his. I took his recommendations. I brought it before the board. And without him voting, they approved to have a new website created. And once he made those recommendations, when we compared it with other quotes from other people and what they could do, Moonstone seemed to make the most sense, so we went with them. Steve said he was going to be able to do all of that and put up a first-rate website, which they did. How much have you invested with Moonstone Interactive? Because we wanted to do our other 2 sister colleges also, I think everything came out to be about $90,000-95,000. What is the status of this engagement? We started in January 2016, and we were up and running by October 1st, 2016. Everything is completed. However, as we continue to expand our information, I’m able to work with them on a continuous basis. And they offer consulting. If there is an event that I want to add, I’m able to send them the verbiage, and they get it right back to me and upload it. They are managing the website at this point as well. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? Like I said, it’s too early. The nice thing is that I am able to refer people to the website. They can make donations online immediately, give to the programs they want to give to or join the President’s Roundtable. I guess the one good metric is the fact that I no longer have to take the time to explain things to folks. I can direct them to the website, and they can learn pretty much everything they need just from the website. And it’s just saved me a few hours every day of having to explain to folks what does the foundation do, what do you guys support, how much money have you given. And the other feedback is that everybody who has seen it has been very impressed with it because they have got back to me and said, “Nice website.” Because I do tell them that it’s new and if they see something that doesn’t look right, I have them get back to me. But everybody’s liked it so far. I know that’s probably not what you’re looking for, but that’s a big impact on our business. You can just refer people to the site, and it helps people get the information. And if the users say they like the website, that’s also huge because it’s good feedback. How did Moonstone Interactive perform from a project management standpoint? In terms of working with Mary Orrett, who was our Project Manager that they assigned to us from Moonstone, we would talk minimum once, sometimes 2 or 3, times a week. Just everything that she did or wanted to do, she ran it by me. She would work on it. And when it was completed, she would email it to me and let me know if I liked the way it looked. And there were a lot of opportunities for me to provide input if I wanted to. However, as it turned out, almost everything they showed me, I really liked. The things that I didn’t like, they were able to fix them fairly quickly and, of course, at no real additional cost. Are there any areas Moonstone Interactive could improve? Not at this time. I thought that they were pretty darn good. What tips or recommendations could you share that might increase the likelihood of success with Moonstone Interactive? Because I knew Steve and he understood what the needs of the foundation were, we were able to establish fairly quickly what would be best for the foundation. So, somebody who obviously doesn’t know Steve, I think that they should just spend time with him developing the idea and the concept. Follow all their advice in terms of what they ask – one of the things that they did was they sent me a questionnaire as to what exactly I wanted out of the website. And he said a lot of people just glance over this, but really that’s the most important part. You have to tell them what you are looking for in order for them to create it, and that’s going to be the most effective and get you the most results for what you want to do with your website. --- #### Website Design & Development for Financial Planning Company **The Project** - Services: Cybersecurity, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2016 - Dec. 2024 **Project Summary**: Moonstone Interactive has designed and developed a website for a financial planning company. The team is responsible for the site's hosting, maintenance, and management. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Summit Financial Group - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 4, 2024 **Feedback Summary**: Moonstone Interactive has delivered a website with good SEO performance, clear content, and a great design. The team provides impressive professionalism and care. Moonstone Interactive is very helpful and responsive to the client's requests, delivering work in a timely manner. ""Moonstone Interactive is very helpful and responsive to our requests."" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of Summit Financial GroupDescribe what your company does in a single sentence.Wealth Management and Financial Planning **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Moonstone Interactive to accomplish?Build a WebsiteMaintain the WebsiteHost the Website **SOLUTION** How did you find Moonstone Interactive?UnknownWhy did you select Moonstone Interactive over others?Close to my geographic locationPricing fit our budgetHow many teammates from Moonstone Interactive were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Moonstone Interactive designed, hosted and helped manage our company website for 8 years.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Good SEO performance, clear, concise website with great design.Describe their project management. Did they deliver items on time? How did they respond to your needs?Moonstone Interactive is very helpful and responsive to our requests. Works was performed in a timely and careful manner. Our account manager, Jason, would help us troubleshoot issues on the fly. He was always kind and efficient. What was your primary form of communication with Moonstone Interactive?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Our account manager, Jason's professionalism and care. Are there any areas for improvement or something Moonstone Interactive could have done differently?No --- #### Web Design & Dev for Healthcare Company **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: Feb. 2019 - May 2024 **Project Summary**: Moonstone Interactive provided web design and development for a healthcare company. The team also shared web best practices and led individual projects for creating digital assets.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, Quantum Leap Healthcare - Industry: Medical - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 9, 2024 **Feedback Summary**: Moonstone Interactive successfully developed various pages and added integrations, increasing website traffic. Throughout the project, the team was communicative and conducted brainstorming sessions with the client. Overall, their collaborative approach led to a positive partnership with the client. ""The collaborative spirit in which they approach the projects was impressive."" **BACKGROUND** Please describe your company and position.I am the Marketing Director of Quantum Leap HealthcareDescribe what your company does in a single sentence.Quantum Leap Healthcare Collaborative serves patients by accelerating and innovating health care through approaches that challenge the status quo of science and care. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Moonstone Interactive to accomplish?Maintain websiteProvide web best practices and suggestions **SOLUTION** How did you find Moonstone Interactive?ReferralWhy did you select Moonstone Interactive over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Moonstone Interactive were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Web design and development Spearhead inviduval projects for digital assests  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Pages builtWeb traffic Successful integrationsDescribe their project management. Did they deliver items on time? How did they respond to your needs?Very communicative with expectations and timelines. Always replied to requests quickly and with clear objectives. Very cooperative in brainstorming solutions and work arounds for an outdated system. What was your primary form of communication with Moonstone Interactive?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The collaborative spirit in which they approach the projects was impressive. Rather than just checking a box they would recommend better executions when available. Are there any areas for improvement or something Moonstone Interactive could have done differently?N/A --- #### Web Dev & SEO for Sales Readiness Platform **The Project** - Services: Search Engine Optimization, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2021 - Aug. 2022 **Project Summary**: Moonstone Interactive provided web development for a sales readiness platform. The team helped the client launch several digital platforms while optimizing their SEO and organic presence across search engines. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Experience Lead, Sales Readiness Platform - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review **The Review** — Sep 24, 2023 **Feedback Summary**: Thanks to Moonstone Interactive, the client has witnessed a notable increase in pipeline and annual revenue. Moonstone Interactive delivered the project on time and acted immediately upon the client's requests. They also were agile and communicated effectively throughout the partnership. ""They ensured exceptional communication throughout the engagement."" **BACKGROUND** Please describe your company and position.I am the Digital Experience Lead of a sales readiness platformDescribe what your company does in a single sentence.Mindtickle is a Sales Readiness Platform for onboarding, product training, coaching and ongoing readiness, that helps fast growing companies to prepare their sales teams and partners in a scalable and effective way. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Moonstone Interactive to accomplish?Web DevelopmentWeb Security **SOLUTION** How did you find Moonstone Interactive?Online SearchWhy did you select Moonstone Interactive over others?High ratingsPricing fits our budgetCompany values alignedHow many teammates from Moonstone Interactive were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Moonstone assisted in rolling out multiple digital properties on our behalf and successfully optimized our SEO and organic presence across search opportunities. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increased pipeline MOM growth Annual revenueDescribe their project management. Did they deliver items on time? How did they respond to your needs?Items were delivered on time and thoroughly reviewed by our teams. They ensured exceptional communication throughout the engagement.What was your primary form of communication with Moonstone Interactive?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their ability to be agile and pivot as fast as we needed.Are there any areas for improvement or something Moonstone Interactive could have done differently?N/A --- #### Web Dev & Design for IT Company **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Apr. - Oct. 2018 **Project Summary**: An IT company hired Moonstone Interactive to develop and design a website. The site was expected to be easy to use, SEO-friendly, and have content that aligned with the company's mission and vision. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP, IT Company - Industry: Information technology - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Sep 10, 2023 **Feedback Summary**: As a result of this collaboration, the client saw an increase in unique site visitors; they also loved the site's overall UI/UX design. The team delivered all tasks in a timely manner and impressed the client with their creativity. The partners interacted via virtual meetings and messaging apps. ""Their team was very easy to work with."" **BACKGROUND** Please describe your company and position.I am the Vice PresidentDescribe what your company does in a single sentence.Networking devices **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Moonstone Interactive to accomplish?Build a new website **SOLUTION** How did you find Moonstone Interactive?Im a repeat clientWhy did you select Moonstone Interactive over others?Im a repeat clientHow many teammates from Moonstone Interactive were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Moonstone was hired to design and build a new website. The current website was outdated and basic. The goal was to design a user friendly site, add content that was applicable to the future direction of the company and to build an SEO rich site to drive unique visitors. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increase in unique visitorsUI that drives visitors to specific areas of the website (heatmap)Updated and unique designDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes, all items were delivered on time.What was your primary form of communication with Moonstone Interactive?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their team was very easy to work with. They were creative thinkers that acted as partners vs. a vendor.Are there any areas for improvement or something Moonstone Interactive could have done differently?No. --- #### Custom Software Dev for Construction Consulting Services Co **The Project** - Services: Custom Software Development, Mobile App Development, Web Design, Web Development - Project size: Confidential - Project length: Aug. 2013 - Ongoing **Project Summary**: Moonstone Interactive works on custom software development for a construction consulting company. The team is building inspection software, internal and external reporting software, sign-off systems, and more. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, PIW - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Aug 29, 2023 **Feedback Summary**: The client is pleased with the results of the engagement; Moonstone Interactive focuses on quality and delivers excellent work. The team has a great system to manage the scope and deploy each phase in a timely manner. Moreover, they stand out for their clear communication and personal attention. ""They know our systems, and they perform at the same level or better than us at times."" **BACKGROUND** Please describe your company and position.I am an Executive at PIWDescribe what your company does in a single sentence.Consulting services to the construction industry **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Moonstone Interactive to accomplish?Provide mobile solution for inspection data collectionProvide administrative setup for clients and projectsManage data to use for operations, sales and marketing goals **SOLUTION** How did you find Moonstone Interactive?ReferralWhy did you select Moonstone Interactive over others?Close to my geographic locationReferred to meHow many teammates from Moonstone Interactive were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope is constantly growing as we continue to develop the software. Build inspection software for use live in the field. Build reporting for internal and external use. Build sign off system so clients can verify items were corrected. Many more scopeadditions over the years **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The deployment of various phases of the software. Our focus was on quality over timeliness.Describe their project management. Did they deliver items on time? How did they respond to your needs?Performance was and is very good. Great system to clearly define scopebefore start.What was your primary form of communication with Moonstone Interactive?Virtual MeetingWhat did you find most impressive or unique about this company?Their personal attention is impressive. They know our systems, and they perform at the same level or better than us at times.Are there any areas for improvement or something Moonstone Interactive could have done differently?Approach to issues is at times difficult and feels like they first go to “user error” --- #### SEO & Web Development for Branding & Marketing Company **The Project** - Services: Conversion Optimization, Web Development - Project size: Confidential - Project length: Feb. - June 2022 **Project Summary**: Moonstone Interactive developed a website for a branding and marketing company. The team also provided SEO services to increase the client's web presence and online conversion rates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Principal, Riley Design Associates, LLC - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 28, 2023 **Feedback Summary**: The client was pleased with the work from Moonstone Interactive and received positive external feedback on the new site. The client was impressed with the service provider's project management; everything was completed on time. The client appreciated the team's attention to detail.  ""The engagement went very well."" **BACKGROUND** Please describe your company and position.I am the Principal of Riley Design Associates, LLCDescribe what your company does in a single sentence.We are a full-service branding and marketing agency providing a unique blend of design and integrated marketing services to help our clients build brand awareness, drive new business, and increase sales. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Moonstone Interactive to accomplish?Increase our client's web presence and online conversion rates. **SOLUTION** How did you find Moonstone Interactive?Networking organizationsWhy did you select Moonstone Interactive over others?Great culture fitGood value for costCompany values alignedHow many teammates from Moonstone Interactive were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Development of client consumer, e-commerce website and SEO implementation. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Client approval of consumer, e-commerce website and monthly SEO results.Describe their project management. Did they deliver items on time? How did they respond to your needs?Moonstone Interactive's project management is great. We were assigned a project manager that was responsible for creating a detailed project plan that included detailed project tasks, responsibilities, and target completion dates. The Moonstone team was very responsive and addressed all our project needs and expectations.What was your primary form of communication with Moonstone Interactive?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?The most impressive thing about Moonstone Interactive is its attention to detail and overall team professionalism.Are there any areas for improvement or something Moonstone Interactive could have done differently?No. The engagement went very well and our client was very impressed with the synergy and collaboration between our team and Moonstone's team. --- ## Portfolio & Awards ### Atlantic Pacific Build Group Moonstone was contracted by the Atlantic Pacific Build Group (APBG) to design and build websites for each of its four sister companies; APBG, Danville Development & Real Estate, Pacific States Aerial, and Pacific InterWest. We used similar modules to establish a common thread between the four websites while still having each site retain its own look and feel. By weaving this connection throughout our approach—we elevated APBG’s online brand presence, number of visitors, and level of engagement. Furthermore, implementing similar modules across all four sites enabled APBG to add and update pages in the content management system (CMS) with greater ease. ### Cloudentity Originally, Moonstone was Cloudentity’s website support partner. Now, Moonstone also hosts and maintains the website. Since then, Moonstone has increased Cloudentity’s page speed score from 20 to 89 on mobile and from 48 to 93 on desktop. ### Cloudinary While Moonstone was originally contracted for development services, Cloudinary and Moonstone’s relationship has since expanded to building new sections of the website. This set the groundwork for enhanced visitor engagement, conversion rates, brand image, and online presence. Since our relationship began, Cloudinary has become a Forbes Cloud 100 company. ### Crossmatch Moonstone took the new design and developed the site on Ektron 7 in 2008. Since then we have done 4 other redesigns with them and 3 Ektron upgrades to always keep them on the most current version of Ektron in order to full advantage of its’ new features and functionality. ### Danville Development & Real Estate Moonstone was contracted by the Atlantic Pacific Build Group (APBG) to design and build websites for each of its four sister companies; APBG, Danville Development & Real Estate, Pacific States Aerial, and Pacific InterWest. We used similar modules to establish a common thread between the four websites while still having each site retain its own look and feel. By weaving this connection throughout our approach—we elevated APBG’s online brand presence, number of visitors, and level of engagement. Furthermore, implementing similar modules across all four sites enabled APBG to add and update pages in the content management system (CMS) with greater ease. ### Degenkolb Moonstone redesigned the website to address several perspectives: Degenkolb’s Brand as an industry leader in architectural engineering Culture that values people, teamwork, curiosity, ingenuity, and fun Content integration between People and projects Plus, we applied industry best practices for navigation, responsive design, optimal user experience, and dynamic content for an optimal user experience reinforcing Degenkolb brand and culture across all devices. We customized BootStrap framework to support the complexity of modern devices with widgets within widgets, necessary for a multi-layered User Interface across multiple browsers and devices. We ensured a consistent experience, right down to the framework of the code ### DVC Foundation Moonstone designed a professional and emotional website that uses all proprietary imagery and captures the personality of the college and the students. The site not only is full of information about the foundation and how to donate but it also shows how many students lives have been impacted by the DVC Foundation through success stories and letters of gratitude from scholarship recipients. ### Intellivend Services In 2014, Moonstone designed and built Intellivend's website using an impactful online brand image—generating more sales leads and capturing a direct marketing list of people and places interested in vending services.  We also implemented search engine optimization by updating metadata and utilizing high-ranking keywords to increase search presence. Since launching the website, Intellivend has grown to be one of the leading vending services in Southern California. ### Marvegos Moonstone designed a professional website with proprietary imagery showcasing the Marvegos’ experience for children and parents. Photos of the students and their creative artwork promote the essence of Marvegos. We integrated unique icons created by Marvegos into the site design for a proprietary feel. We designed a layout that is easy to navigate and read. ### Mindtickle Throughout our long partnership, Moonstone has continuously designed the Mindtickle website for success. Our first iteration of the website updated Mindtickle’s online image to increase demo requests, inquiries, and subscriptions. Additionally, we improved the content management system (CMS) ease of use to reduce cost and time spent on content management. This created a foundation for Mindtickle’s exponential growth. Each iteration of the website was built upon best practices and most recent standards to elevate brand positioning and enhance website functionality.  During our most recent iteration, we implemented our SEO Roadmap to Success which increased KPIs by more than 10%. ### OSIsoft By refining and installing Enterprise Content Management systems (ECMS) we formalize the means of organization, content and process. At Moonstone we value the Ektron WCMS, a practical and contemporary way of Content Management. This process helps the client utilize an Enterprise CMS with refined features, enabling our partners to configure and develop functionality when creating pages and modules. Additionally we administer a Digital Expertise Hub (DXH), allowing for reciprocal interfacing that suits your business; this keeps our clients well informed of their digital effect. ### Pacific States Aerial Moonstone was contracted by the Atlantic Pacific Build Group (APBG) to design and build websites for each of its four sister companies; APBG, Danville Development & Real Estate, Pacific States Aerial, and Pacific InterWest. We used similar modules to establish a common thread between the four websites while still having each site retain its own look and feel. By weaving this connection throughout our approach—we elevated APBG’s online brand presence, number of visitors, and level of engagement. Furthermore, implementing similar modules across all four sites enabled APBG to add and update pages in the content management system (CMS) with greater ease. ### Pacific InterWest Moonstone was contracted by the Atlantic Pacific Build Group (APBG) to design and build websites for each of its four sister companies; APBG, Danville Development & Real Estate, Pacific States Aerial, and Pacific InterWest. We used similar modules to establish a common thread between the four websites while still having each site retain its own look and feel. By weaving this connection throughout our approach—we elevated APBG’s online brand presence, number of visitors, and level of engagement. Furthermore, implementing similar modules across all four sites enabled APBG to add and update pages in the content management system (CMS) with greater ease. ### Proclaim! Promotions Moonstone was contracted to not only redesign the Proclaim Promotions website but to lay a foundation for growth with a cost-effective content management system (CMS). This not only increased visitors, leads, and sales—but also reduced the cost and time spent on content management. Leveraging the right CMS increased efficiency across editing, development, and management. ### Quantum Leap Health Care Collaborative Quantum Leap contracted Moonstone to maintain their website. During our work together, we have built new pages, menu items, and a press release section specifically related to the COVID-19 pandemic and treatments. Moonstone continues to offer maintenance and support to Quantum Leap as well as building several new pages. ### Summit Moonstone designed a professional, compelling, and eye catching website with a new modern look and feel that emphasizes the Summit Financial’s caring and compassionate brand. Responsive web design is not only about adjustable screens and automatically resizable images, but rather about a whole new approach to web design. The adaptable page view improves usability and readability on smaller devices. ### Summit Interconnect Moonstone redesigned the Summit Interconnect website to elevate its brand image. By creating a website that communicates the value of their products and technology to their market, we boosted the website’s number of visitors and leads.   Throughout Summit Interconnect’s growth, Moonstone has supported them with the integration of two newly acquired companies into the website. We recently implemented our SEO Roadmap to Success which increased KPIs by more than 10%. ### 10Fold In 2014, 10Fold was known as Trainer Communications.  At the time, Moonstone redesigned the website to create a professional and compelling experience using a modern parallax design. The website was designed to not only be powerful and impressive but organized and functional. The redesign enhanced the company’s brand presence as well as nurtured new leads and sales processes. When the company rebranded to 10Fold Communications, Moonstone was contracted once again to update the website in alignment with the new brand. Throughout our relationship, Moonstone has not only hosted and maintained the website but also merged 10Fold’s sister site into their site. Our SEO Roadmap to Success has also increased KPIs by more than 10%. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_company_california_2021_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_design_company_pleasanton_2026.svg) ### Industry Recognitions - Website wins 2nd in 2019 SMPS SF Funders Award - ISTQB Certified Tester - Ektron Certified Partner - Optimizely Bronze Partner - Kentico Xperience Hosting Partner - Kentico Xperience Silver Partner - GSA Multiple Award Schedule (MAS) Contract ## Key Clients - 10Fold ## Packages ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 10 - Overall Review Rating: 5.0 Last Updated: 2026-07-20T09:27:52Z ### Business Entity - Business Entity Name: Moonstone Interactive, Inc. - Source: California Secretary of State - Jurisdiction of Formation: California - Date of Formation: November 10, 2004 - Status: Active - Last Updated: August 29, 2023 - ID: 2708028 ### Credit Report Results - International Credit Risk Assessment: Very Low Risk - Source: Creditsafe - Last Updated: January 1, 2022 ## Locations (2) ### San Ramon, CA (Headquarters) - 2010 Crow Canyon Place, Suite 100 - San Ramon, CA 94583 - United States - 2 - 5 employees - Phone: 9257364178 ### Islip, NY - 7 Suellen Road - Islip, NY 11751 - United States - 1 employees - Phone: 19257364178 ## Connections - Shalaka Teli (Gadre Infotech Pvt. Ltd.) ## Contact Moonstone Interactive [Send a message](https://clutch.co/profile/moonstone-interactive) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/moonstone-interactive/) - [Facebook](https://www.facebook.com/msiwebsites) - [X](https://twitter.com/MSIwebsites)