AI & Software Development for PropTech Company
Featured Review-
AI Development Custom Software Development
- $50,000 to $199,999
- Dec. 2025 - Sep. 2026
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"What we found most impressive and unique about Mobile Reality was their exceptional agility."
- Real estate
- Radom, Poland
- 1-10 Employees
- Online Review
- Verified
Mobile Reality provided software development services for a proptech company. The team was responsible for building a scalable Google Cloud Platform backend infrastructure and integrating AI and ML engines.
Mobile Reality delivered a fully functional backend with automated tests, a secure production environment, and comprehensive documentation. The team was highly proactive and adaptive to feedback throughout the engagement. Mobile Reality was efficient, collaborative, and delivered on time.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO | Co-Founder of POLSKA GRUPA PROPTECH
Describe what your company does in a single sentence.
PG PROPTECH (Polska Grupa Proptech Sp. z o.o.) is an innovative PropTech software company based in Poland, specialising in AI-driven solutions for the real estate and facility management sectors.
We develop ResiCraft – a scalable, cloud-based mobile SaaS platform that streamlines and automates property maintenance and technical service workflows. By integrating AI-powered job ticket classification (NLP), real-time speech-to-text documentation generation, automatic multi-language translations, and seamless task assignment, PG PROPTECH helps maintenance companies and property managers drastically reduce response times, eliminate manual paperwork, and lower operational costs.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Mobile Reality to accomplish?
- Deliver a production-ready backend and cloud infrastructure for a mobile-first field service management platform — covering clients, properties, tasks, maintenance tickets and digital handover protocols across five distinct user roles.
- Replace manual ticket triage with AI: automatic categorization and prioritization of maintenance tickets in Polish, semantic verification of tickets against signed service contracts, and worker-to-task recommendation — all exposed as a reusable API for the client's other products.
- Build the entire Google Cloud environment from scratch — development, UAT and production — with automated CI/CD, quality gates, automated database backups, monitoring and a documented, repeatable production deployment process.
- Support a bilingual Polish–Ukrainian workforce with real-time translation and multilingual chat, and automate client onboarding so a new property operator can be configured from a spreadsheet instead of by hand.
SOLUTION
How did you find Mobile Reality?
Referral
Why did you select Mobile Reality over others?
- High ratings
- Close to my geographic location
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Referred to me
- Company values aligned
How many teammates from Mobile Reality were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The ResiCraft project focuses on transforming a validated TRL 3 MVP prototype into a fully operational, market-ready, AI-powered B2B SaaS platform (TRL 9) for property maintenance and technical facility management. The scope encompasses:
- Infrastructure & Backend Development: Building a scalable Google Cloud Platform (GCP) backend infrastructure utilising App Engine, Cloud SQL (PostgreSQL), and CI/CD pipelines via GitHub Actions
- AI & ML Engine Integration: Embedding NLP modules for intelligent ticket classification and contract SLA compliance verification, along with speech-to-text engines for hands-free report generation and real-time multi-language translation
Key Deliverables:
- ResiCraft v1.0 Mobile App (Android & iOS): A fully functional mobile app featuring Voice-to-Text protocol generation, real-time chat translation, multi-channel task queues, and digital signature capture
- Backoffice API: A central management interface for dispatchers and property managers featuring automated AI ticket categorisation, priority prediction, SLA verification, and technician dispatch recommendations
- AI/ML Core Engine: Integrated NLP semantic embedding models and Speech-to-Text processing pipelines for automated post-maintenance PDF report generation
- GCP Cloud Infrastructure: A secure, scalable production environment with integrated Firebase Authentication, automated backups, encrypted data storage (TLS/GDPR compliant), and high-availability architecture
- Technical & Onboarding Documentation: Complete user manuals, API documentation, developer guides, and client onboarding materials
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Backend delivered with 1600+ automated tests passing on every pull request, enforced by CI quality gates before merge.
Three environments (development, UAT, production) provisioned as code via Terraform, with automated backups and a documented rollout — first production deployment completed on schedule.
AI categorizer trained on the client's historical ticket database, serving categorization and prioritization through a versioned API reusable across the client's product portfolio.
Monthly delivery cadence with formal acceptance protocols — every increment reviewed and signed off by the client, zero missed reporting deadlines.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
- Timeliness & Delivery: All key project deliverables and technical milestones—from the initial GCP cloud environment setup to the cross-platform MVP development and field validation—were completed on schedule. The team adhered strictly to the project roadmap, utilising GitHub Projects and Kanban boards for real-time task tracking.
- Project Management & Methodology: The workflow was managed using an agile Kanban framework with daily 15-minute stand-ups, weekly planning sessions, and systematic QA regression testing. The implementation of automated CI/CD pipelines via GitHub Actions allowed for immediate code integration and rapid release cycles without operational downtime.
- Responsiveness to Needs: The team was highly proactive and adaptive to feedback. During the field testing and onboarding phases, the Customer Success and R&D teams quickly addressed technical inquiries, iterated on user feedback and maintained transparent communication through Slack and dedicated project channels.
What was your primary form of communication with Mobile Reality?
Virtual Meeting
What did you find most impressive or unique about this company?
What we found most impressive and unique about Mobile Reality was their exceptional agility, operational efficiency, and commitment to project continuity:
1. Rapid Recruitment & Fast Onboarding: When we needed to kick off the EU-funded project on an urgent timeline (facing an initial one-month delay against the original plan), the team demonstrated outstanding HR and management capabilities. They recruited a highly qualified specialist with exact needed stack of technology knowledge within just one month. In the meantime, their Cloud Architect seamlessly deployed the entire cloud infrastructure, ensuring no time was lost.
2. Uninterrupted Project Continuity: Mid-project, our Tech Lead went on maternity leave, and the replacement was less familiar with the system's technical specifics. Despite this challenge, Mobile Reality team maintained full control, strictly adhered to the roadmap, and delivered every item right on schedule without any compromise on quality.
3. Flawless Multi-Vendor Collaboration: They demonstrated excellent teamwork and synergy when collaborating with our external partner handling the mobile development side of the product. Communication across teams was smooth and highly coordinated.
4. Client-Centric Flexibility: During the crucial pilot implementation phase with early-adopting companies, Mobile Reality proved to be extremely responsive and accessible. They adapted immediately to real-time feedback from field testers, providing swift support and iterative improvements whenever needed.
Are there any areas for improvement or something Mobile Reality could have done differently?
No
RATINGS
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Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
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Cost
5.0Value / within estimates
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Willing to Refer
5.0NPS