MOBIKASA

BACKGROUND

Please describe your company and position.

I am the Ecommerce Project Manager of Rapsodo

Describe what your company does in a single sentence.

Rapsodo is a sports technology company thats mission is for athletes to use data to help them maximize their potential.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOBIKASA to accomplish?

• Churn through development backlog
• Analysis for site SEO

SOLUTION

How did you find MOBIKASA?

Referral

Why did you select MOBIKASA over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from MOBIKASA were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobikasa was onboarded to help us in a multitude of ways. First and most important was to start pushing through an ever-growing backlog of development work that our in-house team couldn't get to. Along with the churn through our backlog, they helped us better analyze our media and website performance by optimizing our analysis tools. Lastly, we used Mobikasa for a variety of technical SEO pieces building a better structure to our site along with making us more ADA compliant.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From a development standpoint, we were keeping close eyes on our website engagement rates / bounce rates, time on site along with visual analysis through Hotjar to make sure the customer journey as as efficient as possible.

Along with that, we also monitored our page load times, ADA compliance scores and keyword analysis to make sure we were not only keeping up with competition but industry standards also.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was always strong through our project manager. Work, for the most part, was always completed within the time frame that was communicated at the time of assignment.

What was your primary form of communication with MOBIKASA?

Virtual Meeting

What did you find most impressive or unique about this company?

The diversity of the company was impressive. They were able to help us in so many areas. Onboarded for dev, they also helped us with SEO, ADA, web analysis tools, Paid Media analysis.... A strong company for anyone in need of a full scale design / development / analysis partner.

Are there any areas for improvement or something MOBIKASA could have done differently?

None that come to mind.

BACKGROUND

Please describe your company and position.

 I am the IT Manager of a manufacturing company 

Describe what your company does in a single sentence.

Our company is one of the leaders in Banarasi Sarees Manufacturer In Varanasi India with Suit, Lehanga & other products. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOBIKASA to accomplish?

• Mobile Application Development
• Shopify and B2B Website Maintenance

SOLUTION

How did you find MOBIKASA?

Online Search

Why did you select MOBIKASA over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from MOBIKASA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobikasa assisted in redesigning and optimizing the existing mobile application, ensuring adherence to timelines and delivering the project within the stated completion date. Additionally, Mobikasa provided development and maintenance services for two websites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved app performance and Enhanced website functionality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management proved to be efficient and effective. They consistently delivered items on time and met the stated completion date for the project. Mobikasa responded promptly and effectively to any needs or concerns we had, even on weekends. Their communication was clear and proactive, ensuring quick resolution of any issues and keeping us informed throughout the process. 

Overall, their reliable and responsive project management greatly contributed to the successful delivery of the project.

What was your primary form of communication with MOBIKASA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They consistently went above and beyond to address our needs and ensure that we were satisfied with the results. 

Are there any areas for improvement or something MOBIKASA could have done differently?

NA

BACKGROUND

Introduce your business and what you do there.

I’m a freelancer. I manage all of Kiwana’s websites; design and maintenance are all under my thumb. Kiwana is a cosmetic company that hasn’t been launched; we’re still under production.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOBIKASA?

We initially decided to go with in-house designers on the WordPress base. However, we started to look for a professional agency because we were planning to go global, so we didn’t want to compromise the quality.

SOLUTION

What was the scope of their involvement?

Once we signed the deal with MOBIKASA, we told them our in-depth requirements, including the kind of website we wanted, our customers, and the category we wanted to target. After we explained everything, they helped us identify a team based on our requirements.

MOBIKASA created a Figma prototype that showed what the end product would look like. The model included all the pages from the homepage to the collection, contact, career, and customer support pages. Everything was functional, like an actual website.

They gave us the option to change the design later. After the Figma prototype, we finalized the design, development, and testing.

Additionally, MOBIKASA helped us with some content design.

What is the team composition?

The team assigned Mohd (Project Manager) as the project manager.

How did you come to work with MOBIKASA?

After we decided to use Shopify, we looked for vendors on Google and the Shopify platform. Shopify had a dedicated section for Shopify-certified developers. 

We shortlisted 10 developers. After talking with more than 10 agencies, we evaluated them by asking them for quotations, examples of their work, and explanations of their process. After the in-depth evaluation, we concluded that MOBIKASA was perfect.

How much have you invested with them?

We spent around $12,000. We had to pay 40% upfront, and then the development started. After almost 80% of the completion, we had to pay 40% again. Once the project was complete, we paid 20%, and they released the website.

What is the status of this engagement?

We started working with them in January 2024, and they completed the project in April 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is ready; we expect to go live in the next 1–2 months. 

How did MOBIKASA perform from a project management standpoint?

MOBIKASA was very transparent when it came to business; nothing was hidden. Once we selected the primary objective, they asked us to give the requirements. They were also very particular about timelines. If the deadline was 3:00 p.m., everything would be ready by 3:00 p.m., and they kept a one-day lead time. Nonetheless, they were flexible.

We had regular contact, including weekly and daily meetings and continuous voice calls. We had a WhatsApp group involving all the designers and stakeholders. If something required immediate assistance, they posted it on the WhatsApp group.

Additionally, we had a meeting every Tuesday at 1:00 through Google Meet. The meetings lasted 1-2 hours, and they showed us the design or shared the screen to explain everything and ask any doubts they had. Overall, they were available for voice calls almost anytime during office hours.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Mohd was an excellent project manager. He was always cooperative, even after the development phase. We asked him to make some changes, and he completed everything without issues.

What did you find most impressive about them?

MOBIKASA had excellent designers. Their work was pixel-perfect; everything was mentioned, and every font, border, and color was defined properly. Moreover, they were incredibly transparent.

Are there any areas they could improve?

No, there was no need for improvement. They were a well-organized company.

Do you have any advice for potential customers?

We blindly recommend them to anyone. Go ahead.

BACKGROUND

Introduce your business and what you do there.

I’m the IT project manager at a government organization that works primarily on elections.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOBIKASA?

We needed support developing a web application for the public to create profiles for candidates running for elections.

SOLUTION

What was the scope of their involvement?

MOBIKASA designed and developed a web application where candidates running for an election could create a profile, and registered voters could sign a petition for these candidates. We provided MOBIKASA with our initial requirements, and the team conducted all development work. Our goal with this project was to be legally compliant because a law passed last year said we needed to have an online option available for our voters. 

We had ongoing discovery sessions with MOBIKASA's developers, who followed the Agile methodology. We had to circle back and refine our requirements until we got to a design we were happy with. MOBIKASA then conducted testing, training, and deployment processes. 

What is the team composition?

We worked primarily with Mohd (Project Manager) and Kritika Verma (Project Manager). We also worked with Ankit (COO) and a development team, including Gaurab (Team Lead).

How much have you invested with them?
We spent $64,900 on this project.

How did you come to work with MOBIKASA?

I wasn't involved in the selection process; however, I believe we contacted MOBIKASA through a referral from another city's government office.

What is the status of this engagement?

We worked with MOBIKASA on this project from October–December 2023. Our web app was completed, and the team provides maintenance and support services. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

MOBIKASA's app made our organization legally compliant, and their work met our expectations. 

How did MOBIKASA perform from a project management standpoint?

MOBIKASA delivered work on time and within budget. We used Trello for project management and communicated via email, phone calls, and Slack. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give kudos to Mohd, who ensured our communication with MOBIKASA was smooth.

What did you find most impressive about them? 
MOBIKASA's biggest strength was their dedication to meeting the project's timeline and delivering our requirements. 

Are there any areas they could improve?

The only thing MOBIKASA could improve on is their communication in English. There was a slight language barrier at the beginning.

Do you have any advice for future clients of theirs?

I recommend having all the project's requirements defined when engaging with MOBIKASA since it'll help have a good start to the project. 

BACKGROUND

Please describe your company and position.

I am the eCommerce Manager of a retail company 

Describe what your company does in a single sentence.

We sell quality children's toys

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOBIKASA to accomplish?

• E-commerce Web Development
• SEO
• Web Development

SOLUTION

How did you find MOBIKASA?

Referral

Why did you select MOBIKASA over others?

• High ratings
• Referred to me

How many teammates from MOBIKASA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Ecommerce Website Design & Development to increase conversion, website maintenance and SEO partnership. 
• Provided us a full website audit and action steps. 
• Team has completed 40 UX/ UI enhancements, additional 7 projects in progress including monthly Yottaa speed and web core vitals optimization. 
• Provided an SEO audit to find out the technical issues. 
• Provides monthly SEO reporting with completed tasks below and ongoing:
  • Keyword research 
  • Titles & meta descriptions implementation on targeted pages 
  • URL changes implementation 
  • Changes in navigation linking to remove repeated links 
  • Web content suggestions prepared and shared 
  • Fixed the duplicate H1 tags & missing H1 tag issues 
  • Optimized images for targeted collections 
  • Schema implementation (website, organization, breadcrumb, etc.) 
  • Created and shared recommendations for Blogs optimization 
  • Optimization of all recent & old, published blogs w.r.t. keywords 
  • Errors related to schema in search console, solution with dev team 
  • Working on fixing 404 errors in Google search console 
  • Prepared plan for content outreach

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• SEO Success: Out of the 40 keywords we're targeting, more than 20 are already ranking in the top 3 positions on Google. 
• Q4 2023 Mobile page load speed improved 14% at 2.81 seconds and web core vitals remained in good range. 
• We also noted an increase in website engagement and a decrease in bounce rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management and always delivered in a timely manner. Very responsive and took care of any issues right away.

What was your primary form of communication with MOBIKASA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Mobikasa is a truly amazing company to work with. They are professional, highly skilled and a very personable team. Very impressed with their attention to detail to deliver an exceptional UX/UI design on each project. Always available for collaboration, questions and delivered in a timely manner. Overall, they’ve provided an exceptional service.

Are there any areas for improvement or something MOBIKASA could have done differently?

None.

BACKGROUND

Introduce your business and what you do there.
I'm the IT director of a company that creates and designs body-piercing jewelry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOBIKASA?

We needed support developing a custom web application we called the digital service app with the goal of building a robust consent form experience in our stores. 

SOLUTION

What was the scope of their involvement?

MOBIKASA has developed our cloud-based web app, which is a custom consent form for customers who visit our stores. A different development agency started building the app, and then we transitioned to MOBIKASA. The team continues to work on improving our in-store customer experience, and we've established a maintenance plan with MOBIKASA for a monthly retaining fee. 

What is the team composition?

I worked with six teammates from MOBIKASA. 

How much have you invested with them?

We’ve spent around $100,000 with MOBIKASA.

How did you come to work with MOBIKASA?

My company's VP of technology referred MOBIKASA to me. 

What is the status of this engagement?

We’ve been working with MOBIKASA since March 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measure MOBIKASA's work according to the number of tasks they complete, and the team has a 100% success rate completing the tasks we've assigned. 

How did MOBIKASA perform from a project management standpoint?

MOBIKASA completes work on time or ahead of schedule. The team stays on budget, and we have weekly meetings scheduled with them on Google Meet. We also have a Slack channel to communicate and use Asana for project management.

What did you find most impressive about them?

MOBIKASA has a complete team of engineers and developers to work on a client's solution. Although MOBIKASA hasn't built our solution from scratch, they've quickly read and understood our solution to enhance it.

Are there any areas they could improve?

I can't think of anything for MOBIKASA to improve.

Do you have any advice for future clients of theirs?
Don't be afraid to give MOBIKASA the entire keys and management of your solution so they can enhance it.

BACKGROUND

Introduce your business and what you do there.

I’m a digital marketing specialist for Perfumania. We sell perfume online and in stores.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOBIKASA?

We wanted to improve usability on the website and increase sales.

SOLUTION

What was the scope of their involvement?

MOBIKASA provides web services. They’ve been responsible for website design, implementation, and ADA compliance. They use Shopify.

The most important feature is that we can customize the website with Shopify templates. We can go into the backend and add the specific items we want.

Additionally, ADA compliance is extremely important. Every time we launch a page, MOBIKASA ensures everything complies.

What is the team composition?

We’re in contact with three team members.

How did you come to work with MOBIKASA?

My boss found them.

How much have you invested with them?

We’ve spent between $10,000–$25,000.

What is the status of this engagement?

We began working with them in November 2021, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

MOBIKASA has been exceptionally professional. They always show expertise in everything they do and provide solutions for everything we ask them.

How did MOBIKASA perform from a project management standpoint?

They communicate daily and update us on what they’ve been working on. We use Trello, emails, and Skype for project management.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

We thank Pallavi (Co-Founder) and Priyanshu (Web Solutions).

What did you find most impressive about them?

Their web development skills are impressive.

Are there any areas they could improve?

No, they’ve been great so far.

Do you have any advice for potential customers?

I recommend always being in communication with them. Explain everything you want so they can be effective in their delivery.

BACKGROUND

Introduce your business and what you do there.
I’m the CFO and VP of business development for a custom furniture company. We sell custom furniture depending on what customers want. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOBIKASA?
We’ve hired MOBIKASA as our development company. We don’t have a software development team in-house, so we use them as resources. 

SOLUTION

What was the scope of their involvement?
MOBIKASA has developed our website and created custom apps for us. As an e-commerce company, we need them to provide us with more detailed insights about our website. Our engagement has been divided into three phases. In the first phase, we’ve had a couple of meetings to discuss what we’re looking for in a website. We’ve worked on our logo, website pages, and the 3D models of our products.
The second phase is the actual development of the website, and the third phase will be its delivery. We’re still currently building the site, and our target end date is December 2023. MOBIKASA will then offer us a three-month warranty.
What is the team composition?
We’ve worked with around eight teammates from MOBIKASA, and our main point of contact is Uzair (Project Manager). He’s the only person we’re contacting, but there have been other teammates present in our meetings.
How did you come to work with MOBIKASA?
We were browsing companies based in the US and overseas, searching for ones that met our needs and budgets. MOBIKASA ended up being the best option because they also offered SEO for our website.
How much have you invested with them?
Our investment has been around $23,000.
What is the status of this engagement?
We started working together in July 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
MOBIKASA has done a great job, and everything has gone well.
How did MOBIKASA perform from a project management standpoint?
They’ve met our budget and deadlines. We pay them in increments, and everything has been accounted for in the beginning, so we always know what’s coming in terms of costs. To communicate, we use Slack, WhatsApp, and Google Meet.
What did you find most impressive about them?
The quality of their work is good.
Are there any areas they could improve?
Their lack of communication could change.
Do you have any advice for potential customers?
Understand MOBIKASA a bit more. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an e-commerce business that sells landscaping supplies directly to consumers. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOBIKASA?

We hired MOBIKASA to build a website. 

SOLUTION

What was the scope of their involvement?

The project started with a kickoff call where we discussed the scope of the work and cost. They then put together a proposal, which I looked over and approved. Once the project was underway, I met with the whole team. They broke down the website development process into three phases. 

At present, we’re almost done with the development process. The website has some custom functionalities, but they’ve essentially built it from a template. We save money by doing this. The key technology we use is WordPress. 

What is the team composition?

We’ve worked with 5–10 teammates from MOBIKASA, including Uzair (Project Manager).

How did you come to work with MOBIKASA?

We found them through a combination of Google search and seeing some of their past clients. I also read about them on Clutch. I chose them because of their experience with the type of website I wanted to build and the functionality I wanted; I also considered their price. 

How much have you invested with them?

Our investment has been around $10,000.

What is the status of this engagement?

We started working with MOBIKASA in June 2023, and the project is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

MOBIKASA has been great. They’re knowledgeable and have a  creative team — the website looks much better than expected. Moreover, I like their process of breaking the process up into stages. Overall, they’ve delivered 100% high-quality work. 

How did MOBIKASA perform from a project management standpoint?

The team has been responsive. They’ve met our deadlines and budget. Uzair is great to work with and responsive. He understands our vision and offers tips and suggestions. For tools, we use Slack for our daily communication. 

What did you find most impressive about them?

What impresses me the most about MOBIKASA is their expertise and knowledge. They bring to life the functionality and vision I have for the company. 

Are there any areas they could improve?

No, there aren’t any. 

Do you have any advice for potential customers?

Having knowledge about e-commerce and UI/UX design is truly helpful. If you can speak their language, MOBIKASA will have a good idea of your needs. You can tell them exactly what you want.