Miyagami

BACKGROUND

Please describe your company and position.

I am the CTO of a non-profit company

Describe what your company does in a single sentence.

Eliminating global poverty

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xenia Tech to accomplish?

• Improve user experience of our platform

SOLUTION

How did you find Xenia Tech?

Online Search

Why did you select Xenia Tech over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Xenia Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Xenia to improve the onboarding and user experience for our platform. The Xenia team analysed our existing system and provided a detailed solution which increase user signups and retention.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within three months we saw a sharp increase in user activity on our platform. User feedback was positive and we experienced less bugs after we engaged Xenia.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We use Jira and found the Xenia team were able to integrate perfectly with our PM needs. The team’s level of English was fantastic and communication via Slack ensured all of our milestones were promptly met.

What was your primary form of communication with Xenia Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Xenia Tech team consisted of bright and focused individuals. Their team culture aligned with our own.

Are there any areas for improvement or something Xenia Tech could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m a board member of a nonprofit organization. Our business objective is to increase the added value of our organization by making people come into contact with each other and sharing information more easily. We inform our members about events and have close to 4,000 members. Our members are college alumni.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miyagami?

We needed help with mobile app development services. The idea was to have a web service for our members.

SOLUTION

What was the scope of their involvement?

Miyagami has helped us scope the first version of the app, design the prototype, and develop the working app. We initially had a basic brief. We started with a strategic session to define the first viable project.

They’ve built a mobile app that communicates with our backend and website content. Our members can use the app to access information about events and contact each other. The application runs on Android and iOS; it’s an extension of a platform we already had. 

What is the team composition?

We have a main point of contact, and the founder is actively involved in the project.

How did you come to work with Miyagami?

We connected with Miyagami because one member of our organization knew one of their founders. We compared options to develop the app with different organizations. Ultimately, Miyagami provided the best plan and package cost-wise.

How much have you invested with them?

We’ve spent a little over $15,000.

What is the status of the engagement?

Our partnership started in August 2022, and we’re almost done. We're now in the testing phase and hope to launch at the end of March 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of their engagement?

We’re very happy with the quality of Miyagami’s work. However, we still need to see the app’s results because we’re still waiting to make it live with the public. Overall, it’s been a smooth and effective process. Miyagami understands us in a good way, and they’ve been able to make attractive designs.

How did Miyagami perform from a project management standpoint?

We haven’t had issues with the scheduling; they’re always on time. Budget-wise, they’re great compared to other agencies. All in all, everything has gone smoothly. Miyagami is spot on; they’ve required very little re-steering, which is good. We also communicate effectively via email and some meetings.

What did you find most impressive about them?

They’re intrinsically interested in developing a good product without technical depth. Their approach is clean and fact-driven.

Are there any areas they could improve?

No, we’ve had a good experience with Miyagami.

BACKGROUND

Please describe your company and position.

I am a director of 2050

Describe what your company does in a single sentence.

We produce and sell our own clothing brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Miyagami to accomplish?

• To develop a digital product passport

SOLUTION

How did you find Miyagami?

Referral

Why did you select Miyagami over others?

Close to my geographic location

What was the size of Miyagami’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Miyagami developed a digital product passport in our to track and visualize our supply chain. It is connected to a NFC which is attached to our clothes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A working Digital Product Passport
• Scannable by NFC

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Miyagami delivered on time before our launch.

What was your primary form of communication with Miyagami?

In-Person Meeting

What did you find most impressive or unique about this company?

Miyagami was able to understand our needs and developed an MVP for us quickly.

BACKGROUND

Please describe your company and your position there.

We are a startup company striving to make the restructuring and recovery of businesses and assets more efficient and transparent.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miyagami, and what were your goals?

Based on our experiences and recurring discussions in the restructuring and recovery market, we concluded that an online trading platform is needed. We hired Miyagami to build a data room and trading platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for full-service internet agencies in the Amsterdam area. After getting a recommendation, we contacted Miyagami and discussed the project with them. Based on our technical and business knowledge, we felt Miyagami was a match. They are communicative, involved, and followed up promptly on all our questions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our project needs a custom-built web platform that is scalable and handles trading peaks and volume well. With complex trading mechanisms involved.

How many people from the vendor's team worked with you, and what were their positions?

At the moment, there is a multi-discipline Miyagami team involved. We communicate directly with the project manager and developer from that team. This works very well for us in this stage.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We didn't launch the platform yet. But we did demos with a couple of major parties in the market. They are enthusiastic and planning their first projects on this platform. Based on the feedback from these sessions, we prioritized the development work on additional functionality. We expect our first trades in the next couple of months.

Describe their project management style, including communication tools and timeliness.

With this new platform next to our regular businesses, we are not involved daily. We explain our philosophy to the team and discuss possible solutions and implementations. They work on the design and implementation independently.

What did you find most impressive or unique about this company?

We feel that Miyagami is involved and cares about our business. They have a positive, proactive, and professional way of working. They continually improve their methods and processes while growing as a company. This is impressive and very valuable for us as a startup company.

Are there any areas for improvement or something they could have done differently?

With every new project, there are bugs and misunderstandings. My experience with Miyagami is that they take feedback very seriously and improve their work and processes based on the feedback.

BACKGROUND

Please describe your company and your position there.

I am an innovation consultant at a global consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miyagami, and what were your goals?

To develop an MVP website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Miyagami based on their portofolio and competitive price-range

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope & Deliverables: - Create a landing page and set up custom back-end for easy content management. - Set up transIP and multiple domain-redirects

How many people from the vendor's team worked with you, and what were their positions?

2, CEO and full-stack developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were very pleased with the deliverables.

Describe their project management style, including communication tools and timeliness.

We did a kick-off meeting, two review meetings and a final delivery-meeting. Small adjustments were managed through mail. Most of our contact was with Dale, who then communicated to Flavia. Both communicated professionally and in a timely matter.

What did you find most impressive or unique about this company?

They delivered the website as we designed it, and little feedback was needed throughout the process. Great communication overall, and they were very proactive in advising us on the best usage of technology.

Are there any areas for improvement or something they could have done differently?

No. I was very pleased with their work.

BACKGROUND

Please describe your company and your position there.

I am the owner of an online marketing company. We do Ecommerce and Affiliate Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xenia Tech, and what were your goals?

We are dealing with online payments and were looking for a company that can create our own online payment platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been looking for a company that specializes in this topic and can help us solve our problem. Out of 5 companies we have chosen Xenia Tech because we have read good reviews here and have seen that the customers are always satisfied.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The application created by Xenia Tech has helped the client to organize expos to attract the interest of potential partners and customers. The team is very communicative and provides excellent project management. They are also focused, responsive and fast.

How many people from the vendor's team worked with you, and what were their positions?

We had contact with the project manager and 2 software developers who were constantly in communication with us and they responded quickly. The testing phase of this software was also very good.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have released it on our website in the test phase, it has worked very well and it is easier for us to work this way because now we know everything exactly and have all the information in one place.

Describe their project management style, including communication tools and timeliness.

We were all the time in connection with Xenia Tech, manager was very friendly and helped us a lot with processing and also gave us good ideas about which we have not thought. The other employees with whom we were in contact know exactly what they do and therefore everything was much easier and faster.

What did you find most impressive or unique about this company?

A software development department was looking for a reliable partner to help them develop an MVP for our web. We chose Xenia Tech after reviewing and approving the vendor's offer.

Are there any areas for improvement or something they could have done differently?

Everything was perfect and on point, with no delays, and their friendliness was top-notch!

BACKGROUND

Please describe your company and your position there.

I am the owner of MeisterFee Hannelore Jennen from Kevelaer. The MeisterFee team consists of twelve trained professionals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xenia Tech, and what were your goals?

We have been using our old website for quite some time, and we needed a new website to complement the old one and also add new features and new updates from the service we do for the public and business owners, so we decided to try Xenia Tech Service to help us build and design a new website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Xenia Tech through a recommendation from a company that had already used the service, and also because of the company's excellent customer reviews and estimates.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First, we went through an exploratory phase where we told them our brand goals and also the type of outcome we expected. We asked them to make the site with Wix because it is easier for us to manage the site and they accepted. Then they made a development strategy with Wix and PHP. They also integrated a chat box into our website to communicate with our customers on the website.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager who seemed to be the brains of the project, along with him worked a full-stack website developer and a designer, both of whom put in extra effort to bring our website to life.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the development and design was complete, we put the website online and it was a whole new world for our customers, they were thrilled. We had a massive increase in traffic and sales. Unlike the old website, the new website had a click-through rate of over 80%. Xenia Tech lived up to our expectations.

Describe their project management style, including communication tools and timeliness.

We had meetings with the project manager and developers four times a week and communicated via email. The coordinates used were Slack, Jira and Github. They were very expeditious and fast in delivering perfect work.

What did you find most impressive or unique about this company?

They were very fast and delivered a perfect job. And they taught us how to update our website with Wix.

Are there any areas for improvement or something they could have done differently?

No, everything was fine. On point and transparent.

BACKGROUND

Please describe your company and your position there.

I am the founder of an energy data analysis platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xenia Tech, and what were your goals?

I needed to change the entire platform to a new source code repository, cloud database and get everything up and running again including some new feature development.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had heard about Xenia tech as a very professional and trustworthy developer with deep technical understanding.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We moved the entire cloud database, developed some new features and got everything working at an even better level then my previous setup.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 people working from Xenia including the CTO, PM and Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I was amazed at how quickly they understood the workings of my system even though they were not the original developer. They stayed very professional and made a thorough assessment of the task at hand and delivered on time. I felt very secure throughout the entire process.

Describe their project management style, including communication tools and timeliness.

Thorough, communicative and showed a great interest to understand the platform and task at hand.

What did you find most impressive or unique about this company?

Their professionalism and high communicative standards throughout the process were impressive.

Are there any areas for improvement or something they could have done differently?

Not at this point.

BACKGROUND

Please describe your company and your position there.

We’re the agency for agencies. We target the right prospects to grow your client base, while working with our partners to create thought-provoking insights that engage your prospects, ultimately getting you in the room.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xenia Tech, and what were your goals?

Our website is created in SquareSpace. We needed a system that allows us to manage prospects and Xenia helped us to create this.

SOLUTION

How did you select Xenia Tech and what were the deciding factors?

Cost, quality, referral

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have a meeting to discuss the requirements. Further to this, we set a timeline. At each stage, we assessed the direction of functionality and UX for the internal team and clients.

How many people from the Xenia Tech team worked with you, and what were their positions?

Around 4 - 6

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our ability to manage prospects and various stages has improved. The system is still in development so I haven't got metrics at the moment but it's already proving to be a better way of working.

Describe their project management style, including communication tools and timeliness.

Email, Google Docs and Slack

What did you find most impressive or unique about this company?

I am a start-up and I'm time poor. Despite them being overseas they always worked around my schedule and stuck to the deadlines we set early on.

Are there any areas for improvement or something they could have done differently?

Not really. They are flexible and have done what is being asked of them. I'm happy