Mindtech Apps

BACKGROUND

Please describe your company and your position there.

CTO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mindtech Apps, and what were your goals?

We were unable to solve a specific problem and needed external resources for development

SOLUTION

How did you select this vendor and what were the deciding factors?

Interviewed multiple via online call

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I prefer an bureaucratic way of interaction, which was possible with them.

How many resources from the vendor's team worked with you, and what were their positions?

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RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were satisfied with their work.

Describe their project management style, including communication tools and timeliness.

Communication via email, as preferred from my side.

What did you find most impressive or unique about this company?

Quick work, the outcome as requested.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Cluedit

Describe what your company does in a single sentence.

Cluedit is a Salesforce consulting and implementation partner helping companies improve CRM, service operations, and customer-facing processes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindtech Apps to accomplish?

• We involved Mindtech as a staff augmentation partner within a larger end-client transformation project led by Cluedit. While our team was responsible for the Salesforce implementation, we needed additional engineering capacity and specific expertise in custom web development and AI-related functionality to support the broader solution.
• Our goal was to strengthen the delivery team with specialists who could integrate quickly, collaborate closely with our consultants, and contribute where custom development effort was needed across the project. This gave us the flexibility to scale delivery without slowing down the implementation or increasing internal hiring for a time-bound engagement.

SOLUTION

How did you find Mindtech Apps?

• Online Search
• Clutch Site

Why did you select Mindtech Apps over others?

• High ratings
• Great culture fit
• Good value for cost
• Offered strong engineering support in a staff augmentation model

How many teammates from Mindtech Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mindtech supported the project in a staff augmentation model, providing engineering capacity that worked as an extension of our delivery team during a larger end-client implementation led by Cluedit. While our team covered the Salesforce side of the project, Mindtech’s specialists added support in areas requiring custom web development, integrations, and practical AI-related functionality.

Their role was intentionally flexible. Rather than owning a completely separate workstream in isolation, they contributed across the broader solution based on project needs and agreed priorities. This included support for portal-related development, API and integration tasks, workflow-related customizations, and AI-assisted features such as case summarization and categorization.

The biggest value of the engagement was that Mindtech gave us access to the right technical expertise at the right time, without increasing internal hiring complexity. Their team integrated quickly, collaborated smoothly with our consultants, and helped us maintain delivery speed and quality in a project with multiple stakeholders and changing requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mindtech’s involvement helped us increase delivery capacity in critical areas without needing to expand our internal team for the duration of the project. Their support allowed us to cover custom development needs outside our Salesforce core focus, and respond more effectively to changing requirements during the implementation.

Some of the clearest outcomes were:

• additional engineering capacity was onboarded quickly and used effectively within the broader project,
• custom web and integration work progressed in parallel with the Salesforce implementation,
• AI-supported functionality was introduced to reduce manual effort in service workflows,
• the overall delivery stayed on track despite the complexity of the project setup,
• collaboration overhead remained low because Mindtech’s specialists integrated well into the team.

From our perspective, one of the biggest measures of success was how easily their team could plug into the project and start contributing with real impact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mindtech managed the engagement very professionally. Even though this was a staff augmentation setup rather than a fully separate outsourced project, they brought strong structure, communication, and accountability to the collaboration.

Their team integrated well into the existing delivery rhythm, responded quickly to new needs, and remained flexible as priorities evolved. They delivered their work on time, communicated clearly around dependencies and open questions, and were proactive when something needed clarification. This made them easy to work with in a multi-party project environment.

What I appreciated most was that they did not behave like a detached external vendor. Their specialists worked in a collaborative way and contributed as part of the wider project team.

What was your primary form of communication with Mindtech Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how smoothly they integrated into the wider project team. They provided technically strong people, but also people who were collaborative, responsive, and easy to work with. In staff augmentation, that combination matters just as much as technical skill.

Are there any areas for improvement or something Mindtech Apps could have done differently?

Not really. Overall, we were very satisfied with the collaboration, the engagement worked very well.

BACKGROUND

Please describe your company and position.

I'm an executive at Matik Design

Describe what your company does in a single sentence.

UX design company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindtech Apps to accomplish?

• Provide a seamless mobile experience by delivering a fast, intuitive, and responsive interface across devices, ensuring users can easily browse, search, and purchase products with minimal friction and consistent performance.
• Integrate a RAG model-based AI assistant to enhance user experience by offering contextual product recommendations, answering queries, and guiding customers through the shopping journey in a personalized way.
• Integrate a secure and reliable payment system that supports multiple payment methods, ensures smooth checkout flows, and minimizes cart abandonment while maintaining high standards of data protection.
• Increase average basket value and overall sales by implementing smart cross-sell and upsell strategies, while also encouraging repeat purchases and improving customer retention through personalized experiences.
• Collect and analyze valuable user insights to enable data-driven, targeted marketing campaigns, helping optimize customer acquisition, engagement, and long-term loyalty.

SOLUTION

How did you find Mindtech Apps?

Referral

Why did you select Mindtech Apps over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Mindtech Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecommerce and loyalty mobile app

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Average basket value and overall sales growth: As a result of the development, we achieved a measurable increase in average order value and total revenue, driven by effective cross-sell and upsell strategies, along with improved conversion rates.

Customer retention and repeat purchases: The solution led to higher retention rates and an increase in returning customers, reflecting stronger customer loyalty and more engaging, personalized user experiences.

RAG-based AI assistant performance: The RAG-powered AI assistant improved product discovery and support efficiency, reduced response times, increased user engagement, and boosted conversion rates through more relevant, personalized recommendations.

User insights and marketing performance: Through the implemented system, we gained valuable user insights that enabled more effective, data-driven marketing campaigns, resulting in improved acquisition efficiency, higher engagement, and better conversion performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly professional, well-structured, and proactive throughout the collaboration. They communicated clearly, kept the process transparent, and ensured that everyone involved had visibility into timelines, priorities, and next steps.

What was your primary form of communication with Mindtech Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team was strong in translating complex product and development requirements into clear, user-focused solutions. This combination of technical quality, reliability, and thoughtful partnership made them stand out and brought real added value to the project.

Are there any areas for improvement or something Mindtech Apps could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Partner, Design Lead of ALT.WERK

Describe what your company does in a single sentence.

We are providing digital service design, UX research, UX design and UI design to our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindtech Apps to accomplish?

• We hired Mindtech Apps to develop web applications based on our designs.

SOLUTION

How did you find Mindtech Apps?

Referral

Why did you select Mindtech Apps over others?

Good value for cost

How many teammates from Mindtech Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were conducting UX research and a complete UX/UI redesign of a website for a manufacturing firm to improve usability and streamline user workflows. Our focus was on understanding the needs of both the client and their end-users to deliver a modern, intuitive interface. While we handled the design aspects, Mindtech Apps was responsible for developing the software system. Their team implemented the solution using React and Next.js on the frontend, and Node.js with NestJS on the backend. Throughout the collaboration, they maintained a high level of technical expertise and responsiveness. The partnership allowed us to deliver a robust, scalable web application that aligned with the client’s business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to several measurable outcomes that demonstrated clear progress and success. User testing following the redesign showed a 40% decrease in task completion time, indicating improved usability and more efficient navigation. Bounce rates on key landing pages dropped by 25%, and overall user engagement increased, with a 30% rise in time spent on the site. The manufacturing firm also reported a noticeable improvement in lead generation through the website, attributing it to the clearer information architecture and optimized user flows. On the technical side, the new system delivered by Mindtech Apps significantly improved load times and reliability, thanks to the modern tech stack and clean architecture. These outcomes collectively reflected the effectiveness of the design and development collaboration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mindtech provided a dedicated project manager, who was effectively handling the information flow between the developers and designers.

What was your primary form of communication with Mindtech Apps?

In-Person Meeting

What did you find most impressive or unique about this company?

They provided us with useful insights to minimize the gap between the customer requirements, design, and development.

Are there any areas for improvement or something Mindtech Apps could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the CEO of Beyond Partners

Describe what your company does in a single sentence.

We are providing digital service design consulting and strategic consulting services to our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindtech Apps to accomplish?

• We hired Mindtech Apps to help us to work out the technical feasiability, and the development of a web based software system.

SOLUTION

How did you find Mindtech Apps?

Referral

Why did you select Mindtech Apps over others?

Good value for cost

How many teammates from Mindtech Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The client company operating in retail approached us with a digital transformation project, where they were aiming to replace their existing outdated CRM software with a new, cloud based custom solution. Mindtech Apps was responsible for the architectural design and development of the CRM software, utilising React, node.js with nest.js, and AWS.

The key deliverables were a customer facing web application, an administration site, various REST API integrations, and the connected backend microservices running in AWS cloud. The client was aiming to adapt the software system to an already existing customer base, so security and scalability were main aspects of the project.

During the 11 months of co-operation we've managed to meet all the requirements, and build a proper CRM system for the client with state of the art User Experience and User interface. The application was deployed on AWS cloud to in order to reach optimal uptime and scalability. The Mindtech team was providing an outstanding service, with transparency and flexibility throughout the discovery and web development process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've succesfully delivered the CRM system to our client. The majority of the users are satisfied with the system, as the new software streamlines several complicated processes. The main achivement is making the order process faster and more transparent, that on the long term can help the growth of sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time. What was particularly outstanding for us was their flexibility and adaptability to the circumstances of our project.

What was your primary form of communication with Mindtech Apps?

Virtual Meeting

What did you find most impressive or unique about this company?

Their communication and problem solving abilities were outstanding.

Are there any areas for improvement or something Mindtech Apps could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a manufacturing company

Describe what your company does in a single sentence.

innovative fishing gear manufacturer company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mindtech Apps to accomplish?

• End-to-end product design
• Project management
• Development of the mobile application

SOLUTION

How did you find Mindtech Apps?

Referral

Why did you select Mindtech Apps over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Mindtech Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The applications were developed using native technologies React native for Android, iOS. The app was integrated with the API of our existing CRM system. The application starts with a splash screen, the users are able to subscribe to our mailing list when entering the application. Then the users arrive at the calculator screen, where they are able to use the core functionality of the app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve managed to collect several thousand new subscribers by the application, and we are able to make more accurate marketing campaigns using the data and e-mail addresses that we have collected.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The mutual work was rather effective, we had a dedicated project manager, a UI/UX designer and a developer team who was working closely with us.

What was your primary form of communication with Mindtech Apps?

Virtual Meeting

What did you find most impressive or unique about this company?

The team delivered on time, and they were very helpful with the technical implementation. They guided us through the development process with confidence and met our goals with great precision.

Are there any areas for improvement or something Mindtech Apps could have done differently?

none

BACKGROUND

Please describe your company and your position there.

I am the financial manager of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mindtech Apps, and what were your goals?

We wanted to develop an application that would attract more customers and make it more convenient to choose books.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on the internet and asked for offers from our partners. We looked at the completed applications, talked to potential partners, and asked for suggestions and offers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We explained our goals to the developers in a meeting and planned the development steps based on them. The application can be used on Apple, android and Huawei devices.

How many resources from the vendor's team worked with you, and what were their positions?

During the development period, we held online discussion every Friday with all concerned colleagues. In this way, we were able to discuss the questions and problems that arise during the development and the deadline for their solution.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The first and second phases are ready of this development, we expect real growth from the third phase.

Describe their project management style, including communication tools and timeliness.

In the first phase of the project development a few face-to-face meetings were necessary, but later online discussions were sufficient. These lasted 15-30 minutes, depending on the actual tasks. We used Zoom, email, testfight, jira

What did you find most impressive or unique about this company?

They were extremely patient with us, we all learned a lot during development. They wanted to understand our points of view and were willing to think with us about the most appropriate solution.

Are there any areas for improvement or something they could have done differently?

I haven't find that.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of Fishinda, the fastest growing fishing community platform in Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mindtech Apps?

Although our mobile app was receiving great feedback, after 5 years of operation we thought that now is the time to make a major update on the user interface to match user expectations.

SOLUTION

How did you select this vendor?

We knew Mindtech Apps from a previous project.

Describe the project in detail and walk through the stages of the project.

We had a couple of new ideas regarding the user experience but gave plenty of room for the vendor. As the design team found the previous user flows satisfactory for the redesign, they started to design the new components and screens. During the redesign, we had some change requests, and they were very collaborative. Contrary to the original request, which would have been satisfied by redesigning some screens, they provided us with a functional prototype to support our developers.

How many resources from the vendor's team worked with you, and what were their positions?

The UX/UI team consists of a UX designer, two UI designers and a project manager. Demo meetings took place every week with the participation of the project manager and the lead designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new design is not implemented yet.

How effective was the workflow between your team and theirs?

The workflow was amazingly smooth.

What did you find most impressive or unique about this company?

We had high expectations but Mindtech Apps really went above and beyond.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I'm the CEO of an early stage B2B software startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mindtech Apps?

We needed to find qualified frontend / full stack developers to help us build out our existing platform. The goal was to have. flexible team that could help us release new features.

SOLUTION

How did you select this agency and what were the deciding factors?

We were introduced via a mutual contact who we trust and worked at Mindtech before.

Describe the project in detail and walk through the stages of the project.

They provided 2 mid-level developers to augment our in-house development team. They worked embedded within our team and worked alongside our existing team on new and existing features, using React & node.js.

Describe the recruitment process in detail.

Mindtech put forward 2 engineers, who we interviewed to understand their core skills/ strengths. We decided to do a 3 day trial with both of them, and ended up working with both of them long term.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Thanks to Mindtech's engineers, we were able to plow through our list of bugs & accelerate the product development of new features. We were also able to become more reactive towards customer demands for new features.

How effective was the workflow between your team and theirs?

We communicated using our own tool. Both are very responsive and gelling well with the team

What did you find most impressive or unique about this company?

Mindtech was really fast in catering to our needs -- they were able to provide engineers with little lead time. Both were greatly tailored to our needs.

Are there any areas for improvement or something they could have done differently?

None. 

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder and CEO of a fintech startup established in 2018 in Budapest. We are currently working on a smart-factoring solution that enables companies to sell their receivables online within a single day.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mindtech Apps?

The work on the online factoring system started in mid-2018 with a dedicated team. From the very outset of the project, we knew that we would need an experienced front-end agency. Hence, we requested an offer from Mindtech Apps in 2019 January for web application development.

What were your goals for this project?

We want to create a unique digital solution that makes factoring services accessible for both SMB’s and corporates. In order to achieve this goal, we need to deliver and test a minimal valuable product before Q3 2019.

SOLUTION

How did you select this vendor?

We had 2-3 other developer agencies under consideration. Mindtech Apps was stuck out a mile. When I became aware of the fact that our CTO has had multiple positive experiences with Mindtech Apps’ team, I made my choice.

Describe the project and the services they provided in detail.

First, we were planning the business strategy and defining the functions essential for first user testing. Then we applied with our plans to a major Hungarian bank's Fintechlab program. That bank had a strong focus on innovation and emerging technologies in financial services. The wide variety of opportunities provided by the program helped us to refine our value proposition design.

We hired Mindtech Apps for front-end development of the project, which is broken down into weekly sprints. Our team designs the user journey map and wireframes, and the build starts the week following the approval of the documentation.

What was the team composition?

The team consists, in essence, a backend developer, a full-stack software engineer, and two front-end developers. They are lead by the CTO, who delegates the tasks, supports and supervises the development.

We decided that the core team should work together as close as possible, hence we were in touch every day during the project. With the rest of the vendor, we were connected through an account manager, who helped us in any way possible.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We don't have any results yet, as the project just closed the development phase, but Mindtech App's sense of initiative unquestionably helped us in the first couple of sprints. We are looking forward to the upcoming test with high expectations.

How was project management arranged and how effective was it?

The front-end developer from Mindtech worked with us, thus the development is very smooth and rapid. The remote team is always available for us, as well.

What did you find most impressive about this company?

Mindtech Apps deliver on time, which is the most crucial aspect for us. Furthermore, they work transparently without any hidden expenses.

Are there any areas for improvement?

I don’t know of any. They did a great job so far.