# Miles IT
Miles IT Reviews (12), Pricing, Services & Verified Ratings
- Premier Verified
- 5.0 out of 5 average review rating
- 3 connections joined Miles IT's Network

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**Providing Managed IT & Custom Software Since 1997**
Miles IT has spent 29 years keeping businesses running and building the software they run on. Whether you need a managed IT services partner, a software development company, or both, you get a team with the depth to do it right and the responsiveness to prove it. We reply in seconds, not minutes, with 24/7 coverage.

**Need Managed IT?** A complete team available around the clock, with deep experience resolving problems across thousands of environments. You get a dedicated team that knows your industry, your compliance requirements, and your business, not a rotating helpdesk that starts from scratch every time you call.

**Need Custom Software?** Developers who build applications and know how to run, secure, and support them in production, because we do exactly that, every day. Your software is built by people who understand how to optimize it beyond launch day, not just ship it.

We have flexible month-to-month services, because **we earn business, not contracts.**

You Request. We Respond. It Gets Done.

**Our Core Services:**

- **Managed IT Services**


  - 24/7 IT Helpdesk

  - Unlimited Remote & Onsite Support

  - Proactive IT Services

  - Cloud Migration & Management

  - Network Security & Management

  - Backups & Disaster Recovery

  - Compliance Advisory Services


- **Custom Software Development**


  - Rapid Quality Development

  - Support & Advance Existing Software Systems

  - SaaS Product Development

  - Web Portal Development

  - Mobile App Development

  - Integrations & API Development


- **Cybersecurity**


  - Proactive Cybersecurity Services

  - Incident Response Services

  - Security Assessments


- **AI Development**

  - Custom AI Software Development

  - Agentic AI

  - AI Chatbots

**Why Businesses Choose Miles IT:**

- One partner for IT, software, and security, not three vendors

- 29+ Years of Experience

- Response Time in Seconds, Not Minutes

- 24/7/365 Helpdesk Availability

- Industry-Aligned Support Teams

- Flexible, Monthly Contracts

- Nationwide Presence

## Company Information
- Minimum project size: $1,000+
- Hourly rate: $150 - $199
- Number of employees: 250 - 999
- 2 Locations:
  - Tampa, FL (Headquarters)
  - Lumberton Township, NJ

- Founded in 1997
- 1 languages: English
- 1 timezones: Eastern Standard Time (EST)

## Services, Focus Areas, Industries, and Clients

### Service Lines

- 35% Custom Software Development

- 20% IT Managed Services

- 20% Web Development

- 15% Cybersecurity

- 10% AI Development


### Focus Areas

- AI Technologies & Models:
    - 50% Anthropic
    - 40% Open AI GPT-3
    - 10% Deepmind Gopher

- Application Platforms:
    - 50% Azure Platform
    - 20% Linux server
    - 10% Amazon Application Development Framework
    - 10% Windows server
    - 5% Google app engine
    - 5% Other app platform

- Frameworks and CMS:
    - 45% .NET
    - 20% Angular
    - 15% Laravel
    - 5% NodeJS
    - 5% Other frameworks and CMS
    - 5% React
    - 5% Ruby on Rails

- AI Expertise:
    - 25% AI Recommendation Systems
    - 20% Chatbots & Conversational AI
    - 20% Natural Language Processing
    - 15% Machine Learning
    - 10% Computer Vision
    - 10% Voice and Speech Recognition

- Cybersecurity focus:
    - 20% Breach Detection & Incident Response
    - 15% Cloud Security
    - 15% Identity & Access Management
    - 10% Cybersecurity Consulting
    - 10% Network Security
    - 10% Vulnerability Management
    - 5% Account Takeover (ATO)
    - 5% Dark Web Monitoring
    - 5% Managed SIEM Services
    - 5% Threat/Attack Simulations

- IT Managed Services Focus:
    - 20% Help desk
    - 20% Security
    - 15% Network
    - 10% Disaster Recovery
    - 10% Managed Software Application & Solutions
    - 5% Cloud Server Migration
    - 5% Governance & Compliance Assessments
    - 5% Hardware
    - 5% IT Budgeting
    - 5% Managed Hosting Services

- Programming & Scripting:
    - 15% PHP
    - 15% SQL
    - 10% ASP.NET
    - 10% C#
    - 10% JavaScript
    - 10% Typescript
    - 5% AJAX
    - 5% ASP
    - 5% Other programming & scripting languages
    - 5% Python
    - 5% Visual Basic
    - 5% XML


### Industries

- 10% Legal

- 10% HVAC

- 10% Real estate

- 10% Supply Chain, Logistics, and Transport

- 10% eCommerce

- 15% Financial services

- 15% Medical

- 10% Retail

- 10% Business services


### Clients

- 15% Small Business (<$10M)

- 60% Midmarket ($10M - $1B)

- 25% Enterprise (>$1B)


## Pricing Snapshot

Average rating for cost based on this provider's reviews: 4.7 out of 5


**What Clients Have Said** *(This summary is based on verified Clutch reviews.)*:

Miles IT offers competitive pricing, with projects costing from $200,000 for custom portal development. Clients appreciate their value for money, responsiveness, and ability to deliver on time and within budget, indicating strong overall value for cost.


**Most Common Project Size**: $10,000 to $49,000 based on 6 reviews
*(Pricing information for this provider is based on reviews where the project size was available.)*

### Pricing by Service

- Web Development: $200,000 to $999,999 based on 3 reviews

- IT Managed Services: $10,000 to $49,000 based on 2 reviews

- Custom Software Development: $10,000 to $49,000 based on 1 review

- Cybersecurity: Confidential based on 1 review

- Web Design: Confidential based on 1 review



## Reviews

Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews)


### Miles IT Review Insights

Overall Review Rating: 5.0
- Quality: 4.9
- Schedule: 5.0
- Cost: 4.7
- Willing to Refer: 5.0



### Top Mentions

- Timely (4 mentions)

- Professional (3 mentions)

- Communicative (2 mentions)

- High-quality work (2 mentions)

- Customized support (1 mentions)

- Easy to work with (1 mentions)

- Exceeds expectations (1 mentions)

- Great team (1 mentions)

- Personable (1 mentions)

- Proactive (1 mentions)

- Transparent (1 mentions)



### Review Highlights

**Tailored and Flexible Solutions**
Clients appreciate Miles IT's ability to provide customized solutions that cater to specific business needs, demonstrating flexibility and adaptability in their service offerings.

**Professional and Courteous Team**
The team at Miles IT is often described as professional and courteous, providing a positive and supportive environment for client interactions and project execution.

**Long-term Functionality and Minimal Updates Needed**
The solutions provided by Miles IT, such as web portals, have proven to be durable and effective over time, requiring minimal updates and adjustments, which clients find impressive.

**Comprehensive Support and Service Range**
Miles IT offers a wide range of services, including IT support, software development, and marketing, which are well-received by clients who value the comprehensive support.

**Technical Expertise and Quick Issue Resolution**
Miles IT is praised for promptly resolving technical issues and demonstrating strong technical expertise across various projects, ensuring smooth operations and efficiency for clients.

**Challenges with Budget and Scope Management**
Some clients have faced challenges with budgetary constraints and scope management, leading to delays and additional costs, indicating an area for potential improvement.

**Engaging and Dedicated Project Managers**
Project managers at Miles IT are noted for their engagement and dedication, often taking personal interest in projects and maintaining enthusiasm throughout the engagement.

**Successful Project Management**
Miles IT is recognized for their strong project management skills, efficiently handling timelines and maintaining open lines of communication, although a few clients noted past delays in hardware requests.

**Effective Communication and Responsiveness**
Clients consistently commend Miles IT for their effective communication, quick response times, and the ability to connect clients with knowledgeable personnel, enhancing the customer experience.

**Client-Specific Customization and Understanding**
Miles IT is recognized for their ability to understand and cater to the unique needs of each client, avoiding a one-size-fits-all approach and providing tailored solutions.


### Miles IT Reviews

#### Managed IT Services for Accounting Firm (Featured Review)
**The Project**
- Services: Cybersecurity, IT Managed Services, Web Design
- Project size: Confidential
- Project length: Feb. 2024 - Ongoing

**Project Summary**: Miles IT provides ongoing IT services for an accounting firm. The team handles all of the client's IT needs.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Operations Accountant, Accounting Firm
- Industry: Financial services
- Client size: 1-10 Employees
- Review Type: Online Review


**The Review** — Jun 4, 2026

**Feedback Summary**: Miles IT has resolved the client's issues and delivered work in a timely manner. The team is friendly, extremely competent, and helpful. Miles IT provides efficient responses and communicates with the client via email and a messaging app.
""The team has always been friendly, extremely competent, and helpful.""

**BACKGROUND**
Please describe your company and position.I am the Operations Accountant of an accounting firmDescribe what your company does in a single sentence.Accounting

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire Miles IT to accomplish?All of our IT needs

**SOLUTION**
How did you find Miles IT?OtherWhy did you select Miles IT over others?High ratingsClose to my geographic locationPricing fit our budgetGood value for costReferred to meCompany values alignedHow many teammates from Miles IT were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Ongoing IT services

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Resolved my issueDescribe their project management. Did they deliver items on time? How did they respond to your needs?Timely, efficient responseWhat was your primary form of communication with Miles IT?Email or Messaging AppWhat did you find most impressive or unique about this company?The team has always been friendly, extremely competent, and helpful.Are there any areas for improvement or something Miles IT could have done differently?No


---


#### IT Services for Data Analytics Company
**The Project**
- Services: IT Managed Services
- Project size: Confidential
- Project length: June 2026

**Project Summary**: Miles IT provided IT support for a data analytics company. The team suggested restarting the client's PC 1-2 times a week to keep the system refreshed and recommended powering it off once the day was over.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Strategic Advisor, Datos Insights
- Industry: Business services

- Client size: 51-200 Employees
- Review Type: Online Review
- Verified

**The Review** — Jun 19, 2026

**Feedback Summary**: Miles IT was committed to getting the problem resolved. The team provided additional best practices to ensure the best performance of the client's computer and communicated well via virtual meetings. Miles IT removed the adware problems, making the laptop more efficient, with fewer technical issues.
""I was impressed by their reaction time and assistance.""

**BACKGROUND**
Introduce your business and what you do there.I'm a strategic advisor at Datos Insights, a research, data analytics, and advisory services company. We help financial services and technology firms make informed decisions, manage risk, and drive transformation in banking, insurance, securities, and payment industries.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Miles IT?We needed help with issues with my laptop.

**SOLUTION**
What was the scope of their involvement?Miles IT suggested restarting my PC 1–2 times a week to keep the system refreshed. They also recommended powering it off for the day once the day was over. The most important part was the updates.Moreover, I mentioned that adware was a concern of mine, as well as the risk of clicking illegitimate links. Therefore, Miles IT's assistant turned off Chrome and Edge notification banners so that I knew for certain that updates from Miles IT were legitimate and not a fake banner from one of those programs.What is the team composition?We worked with one teammate from Miles IT.How did you come to work with Miles IT?Miles IT was our company's IT service provider.What is the status of this engagement?We worked together in June 2026.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?Miles IT was very committed to getting the problem resolved. They also provided additional best practices to ensure the best performance of the computer. Overall, they removed the adware problems, and the laptop was more efficient, with fewer technical issues.How did Miles IT perform from a project management standpoint?Miles IT delivered on time and in a very professional way. We communicated via virtual meetings.What did you find most impressive about them?I was impressed by their reaction time and assistance.Are there any areas they could improve?No, there weren't any.


---

#### Managed IT Services for Architecture Consulting Company
**The Project**
- Services: IT Managed Services
- Project size: $10,000 to $49,999
- Project length: May - Aug. 2021

**Project Summary**: Miles Technologies provided managed IT services for an architecture consulting company. The team expanded the client's existing system capability through manual processes and reduced its duplication.


**Review Rating**: 5.0
- Quality: 4.5
- Schedule: 4.5
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Owner, Architecture Consulting Company
- Industry: Other industries

- Client size: 51-200 Employees
- Review Type: Online Review
- Verified

**The Review** — Sep 14, 2021

**Feedback Summary**: Thanks to Miles Technologies' efforts, they successfully reduced the client's existing system duplication. The internal team was able to manage and access their system easily. A collaborative partner, they worked closely with clients to ensure the project's success.

 
""The team's level of professionalism when dealing with or requirements and concerns was impressive.""

**BACKGROUND**
Please describe your company and your position there.

We are an enterprise architecture consulting company providing software and expertise to enable clients to effectivly manage their enterprise architecture.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Miles Technologies?

We had too many siloed business systems which were used throughout the comapny and there was a great deal of duplication. In addition, the existing systems had limited capability and required any manual processes. As our company is growing rapidly this situation was ot sustainable.

**SOLUTION**
How did you select Miles Technologies and what were the deciding factors?

We reasearched various integrated business solutions and chose the Striven system due to its extensive functionality and the very low cost compared to their competitors.

Describe the project in detail and walk through their service package.

Striven productprovided the core accounting functions, ease of creating user generate custom reports, CRM capabilities, ticketing capabilities to handle software and service support internally and with our cutomers, the employee/customer/vendor portals allowing self sevice and the recuriting capabilities.

The system is also highly configureable through the numerous settings which allow for customized sales orders, quotes, purchase orders, invoices, statements and user roles to name just a few. Miles technlogy offers a full range of services that allow companies with little technical or project management capability to get up and running quickly. They also work well with companies that wish to most of the implementation work themselves.

The flxibility and the SaaS model allowed usto get up and running in a very short timeframe.

How many resources from the Miles Technologies team worked with you, and what were their positions?

We worked with the implementation manager, migration specialist, support manager and the company owner. Bottom line ... the implementation manager made sure e had access to the most knowledgeable resources available to address our requirements at any given time.

**RESULTS & FEEDBACK**
Can you share any outcomes from the project that demonstrate progress or success?

We migrated the accounting functionality to production less than a month ago and are now enjoying the benefits. Duplication has been reduced, we have more meaningful and timely business intelligence and every one has easy access the information they need through the user defined roles and centralized data repository.

How effective was the workflow between your team and theirs?

Excellent. The staff are easiy to work with and always professional. Working with their team was one of the highlights of the project. The truly understand customer service.

What did you find most impressive or unique about this company?

The team's level of professionalism when dealing with or requirements and concerns was impressive.

Are there any areas for improvement or something they could have done differently?

Any areas we felt need improvement were raised and resolved during the project.


---

#### Web Dev for Enviro Planning & Engineering Consulting Firm
**The Project**
- Services: Web Development
- Project size: $200,000 to $999,999
- Project length: Apr. 2010 - Apr. 2011

**Project Summary**: Miles Technologies developed a web portal for a consulting firm. The team integrated document storage, communications tracking, and queue functionalities along with public or private viewing options.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Principal, BRS
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Apr 29, 2021

**Feedback Summary**: The portal developed by Miles Technologies has been able to function for 11 years, requiring only minor updates throughout that time. This was enabled by the team's invaluable input during the product's conception. They were communicative, knowledgeable, and thorough development partners.
"“Their ability to personally interact and work with us for the long-haul was impressive."
"

**BACKGROUND**
Introduce your business and what you do there.

I’m the principal at BRS, a consulting firm that does grant writing and management as well as environmental planning and investigations.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Miles Technologies?

We had received a contract from the city of New York to manage their new Brownfield Incentive Grant (BIG) program, and we contracted Mild Technologies to develop a portal for us to manage the intake review and grant applications processing.

**SOLUTION**
What was the scope of their involvement?

We worked with Miles Technologies to develop a requirements document that specifically details the function of the portal they created for us. Their team provided a lot of input as to what was and was not possible, making sure that what we were asking for was feasible.

They built it to allow BRS and outside consultants, like the Office of Environmental Remediation (OER)  for New York City, to communicate back and forth per application while logging and tracking all email and phone correspondence. All communications are categorized either as public or private with the idea that the OER, at some point in the future, might want to make the portal have a public-facing element that lets grantees log in and check the status of their applications. Though this did not come to pass, Miles Technologies still designed the system to still have that sort of flexibility.

The portal also enabled the storing and associating of a tremendous amount of grant-related documents within the system. Each application fell under any of the four different review queues, depending on their status. After each application has undergone a technical review process and has been inputted into the system by the BRS grant administrator, the OER would then review it as well and send it back to our queue. 

We would then send out a grant agreement, receive it once it’s been signed, and return the application to the OER’s queue where they can confirm insurance. Once a grant is approved, we would be able to issue a requisition for the funding and get the funding out to the applicant.

What is the team composition?

We were working directly with two people, John (VP of Software Consulting) and the head of the development team who might’ve been changed out during or right after the project. They also had a whole team that we didn’t get to interact with. 

How did you come to work with Miles Technologies?

Our primary office is located in Medford Lakes and Miles Technologies was local to that area. We had already been using their services for internal IT work, so when we had this opportunity, we reached out to them. We partnered with their development team to create a proposal that was submitted to and selected by New York city’s OER. 

How much have you invested with them?

The original construction of the portal was about $200,000. We had also paid them a monthly fee.

What is the status of this engagement?

We signed the contract with the OER in December 2009, but we had started with Miles Technologies a little bit prior to that. The project itself began around April 2010 and the portal was completed in April 2011.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?

Though I don’t have any specific numerical metrics, the portal that Miles Technologies created has made it easy for us to manage the program and has, no doubt, saved us money over the long term. The most impressive thing about the product is that, 11 years later, it is still functional and requires very few updates and relatively minor adjustments. 

The financial aspects of it are linked to our QuickBooks, so most of the compatibility changes that we’ve had to make were due to updates that needed to be done on the QuickBooks side.

How did Miles Technologies perform from a project management standpoint?

Whenever we had any issues, we usually contacted our designated representatives through email and followed up with a phone call. 

What did you find most impressive about them?

Their ability to personally interact and work with us for the long-haul was impressive.

Do you have any advice for potential customers?

The most important thing is to invest the time, upfront, to really think through each aspect of your project and to know exactly what elements you need Miles Technologies to build into the system. We had spent a ridiculous amount of time going over every single detail and contingency, but it has definitely paid off in the end.


---

#### RESTful API Development for Financial Services Company
**The Project**
- Services: Custom Software Development
- Project size: $10,000 to $49,999
- Project length: Mar. - May 2019

**Project Summary**: For over a decade, Miles Technologies has provided custom software and IT support as well as marketing services to a financial services company. Their most recent project involved developing a RESTful API.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 4.0
- Willing to Refer: 5.0

**The Reviewer**
CIO, National Credit-reporting System
- Industry: Business services

- Client size: 51-200 Employees
- Review Type: Online Review
- Verified

**The Review** — Nov 30, 2019

**Feedback Summary**: The new API has allowed the company to implement five significant integrations, and there are plans to start pushing all products through the solution. Despite working remotely, Miles Technologies collaborated well with the in-house team. They were able to anticipate requirements and meet them.
""Miles takes the time to know our business as well as understanding and supporting our staff."
"

**BACKGROUND**
Please describe your company and your position there.

NCS is a financial services company providing income, identify and employment verification services to lenders.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Miles Technologies?

NCS has worked with Miles for over ten years. Miles provides NCS custom software development, systems support, IT support and marketing support.

What were your goals for this project?

To modernize all existing product APIs to be Restful and support Json. Miles knows our business and understands best practices for modern software design.

**SOLUTION**
How did you select this vendor?

Miles takes the time to know our business as well as understanding and supporting our staff. Miles also provides direct customer support and ongoing maintenance and development for all our customer-facing order fulfillment systems. We believe Miles is unique in their dedication to total support.

Describe the project and the services they provided in detail.

Miles interviews all stakeholders to ensure they understand the business and technology goals. Next, Miles quickly delivers a project plan that defines the full project.

Next Miles very quickly delivers demonstration apps that allow stakeholders to provide feedback and ensure the project meets all requirements. Miles will coordinate all backend system setup and implementation planning.

What was the team composition?

Miles provided a senior project manager, senior developer and software support. All members of a Miles project team are prepared and understand both our business and technology goals.

**RESULTS & FEEDBACK**
Can you share any information that demonstrates the impact that this project has had on your business?

The API moderation, Swagger and supporting white paper have allowed NCS to move quickly and with confidence. NCS immediately began marketing our desire to push all our products through a single smart API. To date NCS has been able to successfully implement five significant integrations using our new API.

How was project management arranged and how effective was it?

Project management is all done remotely using Zoom conference to gather and then present project plans and weekly progress. The project manager anticipated many requirements and worked directly with NCS staff to ensure implementation progress moved forward without delay. In the 10 years I have worked with Miles they have always delivered on time and on budget.

What did you find most impressive about this company?

Their commitment to excellence in Miles case this often over-used term describes them best in my opinion.

Are there any areas for improvement?

None, very happy.


---

#### Web Tool Dev for Healthcare Financial Company
**The Project**
- Services: Web Development
- Project size: $200,000 to $999,999
- Project length: Aug. 2018 - Ongoing

**Project Summary**: Miles Technologies developed an organizational, web-based software for a small insurance company that specializes in liability lawsuits. The team built an encrypted architecture from start to finish.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 4.5
- Willing to Refer: 5.0

**The Reviewer**
CFO, Healthcare Financial Company
- Industry: Financial services

- Client size: 11-50 Employees
- Review Type: Phone Interview
- Verified

**The Review** — Nov 20, 2019

**Feedback Summary**: Data from the previous system is still being moved over. The software created by Miles Technologies will be a game-changer for the company’s processes, streamlining various areas. Their skilled approach and communication style are noteworthy elements.
""Miles Technologies is incredibly nimble."
"

**BACKGROUND**
Introduce your business and what you do there.

I’m the CFO of a small company that deals with attorneys and the insurance industry in regards to liability lawsuits, the handling of HIPPA-protected medical records, and the scheduling of examinations.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Miles Technologies?

Most of the software that’s available in our industry is geared toward particular types of exams, and we only deal with liability. We have a different process for vetting and credentialing the positions on our panel, offering more comprehensive services. We needed a software that would help our staff organize their tasks, allowing them to hit all of our benchmarks.

**SOLUTION**
What was the scope of their involvement?

The team at Miles Technologies developed a web-based software for our clients and physicians to access, ensuring that all documentation and information is password protected and encrypted on the system. It’s also accessible from our corporate website. It was built from the ground up, loosely utilizing the software we were previously using.

While there were some aspects of the software that I was familiar with, Miles Technologies had input into what would work and how the architecture should be.

What is the team composition?

We initially made contact with Will (Senior Software Advisor, Miles Technologies). I worked more closely with Indira (Senior Project Manager, Miles Technologies) and Melina (Business Systems Analyst, Miles Technologies). Behind the scenes, there was Tom (Software Developer, Miles Technologies) and another programmer.

How did you come to work with Miles Technologies?

Last June, our owner decided he wanted to look into building software. He asked about my experience. I spent an evening reading about software development and researching different software options. Miles Technologies, along with a handful of other companies, came up quite a bit.

After I gathered information and had an understanding of what I was looking for, I made a few phone calls to different companies. Within an hour, Miles Technologies called back. There was a real human speaking on the phone about what we were looking for and answering any questions that I might have. I contacted six other companies and heard back from one or two with an automated response.

How much have you invested with them?

We spent a couple $100,000.

What is the status of this engagement?

We received their vision to reality plan in August of last year.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?

The software is live, but we’re in the process of transferring data over from the previous system. We didn’t want to sacrifice any of the older data. We’re still pending the access of the external portal to the clients, so we’re waiting on tracking the business impact.

It will be a game-changer for us because it will ease the process for our clients. In terms of our own productivity, moving data is a bit of a time crunch, but with newer cases, it’s been faster. All of the documentation and reminders are working the way we want them to.

Miles Technologies is incredibly nimble. Since we’ve gone live, they’ve said that they don’t like how certain things are working and suggested changing the structure to improve accessibility. I can manipulate things a little bit more, getting the reports and activities that I need.

How did Miles Technologies perform from a project management standpoint?

There is a website where they submit project documents and invoices. Mostly, we communicate through emails and phone calls. With the help of Tom, we did our data migration entirely through Google Sheets.

What did you find most impressive about them?

Their communication style stands out.

Are there any areas they could improve?

I went into this completely unprepared with no software background. In a year, they’ve managed to get the information they needed from me to build an entire operating system. The only thing I’ve come to realize late in the game is that when you’re talking to programmers, you have to be careful about what you’re saying. It’s a literal process, which had me taken aback. I would use the word ‘subsequent,’ and it would happen right after that.

Do you have any advice for potential customers?

Clients should make sure that they explain what they’re looking for. I made sure to take the time to explain our process so that they could understand my end goal. When I thought that I finally understood their language, it didn’t work out so well.


---

#### Remote Kiosk Agent for Warehouse Company
**The Project**
- Services: Web Development
- Project size: $10,000 to $49,999
- Project length: Mar. 2019 - Ongoing

**Project Summary**: Miles Technologies is creating a central remote kiosk service for check-in and customer appointment scheduling portal, which involves upgrading the website.


**Review Rating**: 4.5
- Quality: 4.0
- Schedule: 5.0
- Cost: 4.0
- Willing to Refer: 5.0

**The Reviewer**
Manager, Delaware Avenue Enterprises, Inc.
- Industry: Other industries

- Client size: 51-200 Employees
- Review Type: Online Review
- Verified

**The Review** — Nov 15, 2019

**Feedback Summary**: Miles Technologies has already allowed the client to free up an employee to work on other tasks. Their team communicates well during weekly updates and is consistently excited to work on the project. 
""We speak weekly for updates and Q&A sessions."
"

**BACKGROUND**
Please describe your company and your position there.

I am a Manager for Delaware Avenue Enterprises Inc. We are a cold storage warehouse. We do imports and exports of perishable and frozen commodities. We load outbound trucks Monday - Friday and handled anywhere from 50 to 120 trucks daily.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Miles Technologies?

Create a Remote Kiosk for the carriers to check in and a customer Portal for appointment scheduling. There are different phases of our projects.

What were your goals for this project?

To have one central check in portal for all carriers.

**SOLUTION**
How did you select this vendor?

Miles Technologies Upgraded our company Website

Describe the project in detail.

Prior to the start of the project we had a introduction/vision meeting so Miles can have an understanding of what exactly what we wanted from the project.

What was the team composition?

We were assigned a Project Manager (PM). The PM advised that there were team members behind the scenes. All coordination went through the PM. The PM arranged frequent calls / emails to keep me update to day.

**RESULTS & FEEDBACK**
Can you share any outcomes from the project that demonstrate progress or success?

Our project is still on going. Initial progress is we are able to free up a clerk to move onto other tasks.

How effective was the workflow between your team and theirs?

Very well. We speak weekly for updates and Q&A sessions.

What did you find most impressive about this company?

How engaging they were and how very excited the PM was to be handling our account. It was like he was creating this portal for himself.

Are there any areas for improvement?

In my opinion always for improvement. We are still working through our project so I don't have a full assessment of what could be improved upon.


---

#### Large-Scale Striven ERP Migration for Transportation Co
**The Project**
- Services: IT Managed Services
- Project size: $50,000 to $199,999
- Project length: Jan. 2014 - Ongoing

**Project Summary**: Miles Technologies assisted with a large-scale migration project, going from legacy services into a cloud-based Striven ERP solution. Since then, they've continued to provide full-time server support and more.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 3.5
- Willing to Refer: 5.0

**The Reviewer**
VP of IT, McCollister's Transportation Group Inc.
- Industry: Other industries

- Client size: 501-1,000 Employees
- Review Type: Online Review
- Verified

**The Review** — Nov 8, 2019

**Feedback Summary**: Miles Technologies is a highly efficient IT partner, offering a full range of services, including software validation, testing, and pre- and post-production review. The team demonstrates organized management, gathering information effectively and conveying it to the necessary resources.
""I appreciated all of the visibility on the project milestones at every stage of the project."
"

**BACKGROUND**
Please describe your company and your position there.

Im Vice President of IT. McCollister’s, headquartered in Burlington, New Jersey has approximately 1,000 full time associates throughout our 16 strategically located full-service facilities.

McCollister's owns and operates a service fleet of over 1,000 pieces of equipment to support our client’s transportation and warehouse needs. Throughout our history, McCollister's has leveraged our asset-based infrastructure to deliver tailored logistics solutions.

We adhere to a consultative, market-driven approach to implement service mechanisms of uncommonly high value supporting the needs of our corporate clients.

McCollister's Transportation Group does this within three primary divisions: High-Value Product Logistics, Commercial Services and Employee Relocation. The McCollister's organization measurably differentiates itself with flexible solutions, quality service, safety, efficiency and speed.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Miles Technologies?

Migration off legacy servers and infrastructure to the cloud. A web-based ERP solution with integrated solutions for HR, CRM, Accounting and Project Management with API integration to other 3rd party applications is what we were after.

Miles Technologies have delivered server support, VM and VMWARE migrations, 24/ 7/ 365 co-location data center support with SSAE18 cert and security. Full time staff to help us move processes into Striven.

What were your goals for this project?

Sunset legacy servers. Improve efficiency. Drive automation and digital transformation, and less dependence on manual effort. Put our teams and associates to work on value-added revenue-generating tasks, and not obsolete redundant double-entry steps.

**SOLUTION**
How did you select this vendor?

Countless hours of RFI, RFP, RFQ process, and a couple of failed migration with various partners

Describe the project in detail.

Vision to Reality stage one investigation of Goals and objectives.
	Strategically align different SMEs and resources.
	Carve out Project Sponsor and leads.
	Develop, Design and progressively modify with Agile method the scope.
	Deployed a solution with adequate Hyper-support and "training" of SME and internal staff.
	Set a Go Live with Clevel champions, and stakeholders in all departments motivated and bought in.
What was the team composition?

C-Level champion and vision SVP / VP leaders in various departments Stakeholders and proces owners collaborating on design and requirements.

**RESULTS & FEEDBACK**
Can you share any outcomes from the project that demonstrate progress or success?

Positive - Software validation and testing Development / Testing UAT System testing comprehensive audits and review Pre-Production review Go Live Post-Production Review

How effective was the workflow between your team and theirs?

Very - highly efficient as we are a few miles down the road, but they scheduled onsite resources to drive to our site, or schedule a large room in their location for team and departments to attend.

They had a large space with great hospitality (kitchen, sports area, very cool space!) -- this was disarming and allowed our teams to relax around each other!

What did you find most impressive about this company?

Team chemistry, speed of gathering information and disseminating that to all programmers and developers -- I appreciated all of the visibility on the project milestones at every stage of the project.

Comprehensive and clear documentation of all steps and requireemnts - scope details were clearly documented and reviewed several times before an order was approved -- to avoid Change Orders.

High effective management and middle-management support, reduced escalations.

Are there any areas for improvement?

Budgetary limitations from our organization would be an opportunity. We were not clear with a budget which is impacted by change orders --- SCope CREEP and SCOPE modifications result in delays and cost.


---

#### IT Services for Foodservice Distribution Company
**The Project**
- Services: IT Managed Services
- Project size: Confidential
- Project length: June 2026 - Ongoing

**Project Summary**: Miles IT provides ongoing IT support for a foodservice distribution company. The team is responsible for replacing and managing the client's remote desktop servers.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Pricing Manager, Foodservice Distribution Company
- Industry: Supply Chain, Logistics, and Transport

- Client size: 51-200 Employees
- Review Type: Online Review
- Verified

**The Review** — Aug 3, 2026

**Feedback Summary**: Miles IT has solved issues quickly and permanently, demonstrating their technical expertise. The team is responsive, and the client is consistently connected with a real person via email, messages, and phone calls. Overall, the client is pleased with Miles IT's performance throughout the engagement.
""Miles IT seems to be a great and always improving partner.""

**BACKGROUND**
Introduce your business and what you do there.I'm the pricing manager of a foodservice distribution company.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Miles IT?We needed IT support at all levels of our multifacility company.

**SOLUTION**
What was the scope of their involvement?Our entire company works off remote desktop servers and requires consistent, high-data connections for completing any task. Miles IT has replaced and now manages our existing servers from a previous service provider.What is the team composition?I'm unsure of the number of teammates from Miles IT assigned to our project. I spoke with a single individual via phone. How did you come to work with Miles IT?They were our company's IT service provider. We chose them because their pricing fit our budget.What is the status of this engagement?We started working with them in June 2026, and our relationship is ongoing.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?Jake took care of my issue quickly and permanently, as well as proactively addressed some other potential issues I hadn't encountered yet.How did Miles IT perform from a project management standpoint?Some past simple hardware requests took longer than I expected to pass through the chain of approval. Other than that, Miles IT seems to be a great and consistently improving partner. We communicate via email, messaging apps, and phone.What did you find most impressive about them?I'm impressed by how quickly I get connected with a real person.Are there any areas they could improve?Five stars. No notes. 


---

#### IT Support for Wholesale Fabric Company
**The Project**
- Services: IT Managed Services
- Project size: Confidential
- Project length: June 2026

**Project Summary**: Miles IT provided IT support for a wholesale fabric company. The team assisted with the client's computer, logins, and printer.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Customer Service Rep, Wholesale Fabric Company
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Online Review
- Verified

**The Review** — Jun 30, 2026

**Feedback Summary**: Miles IT helped the client's computer run smoothly. The team was very knowledgeable, helpful, and patient. Miles IT communicated via email and messaging apps. The client was very pleased with the results of the engagement.
""Andrew is quick to call and help me figure out my printer issues.""

**BACKGROUND**
Introduce your business and what you do there.I'm a customer service representative for a wholesale fabric company. We sell handmade fabrics to many shops in Thailand.

**OPPORTUNITY / CHALLENGE**
What challenge were you trying to address with Miles IT?We needed help ensuring everything ran smoothly with our computers, printers, and phones.

**SOLUTION**
What was the scope of their involvement?Miles IT has helped me with my computer, logins, and printer. Andrew has been very helpful, patient, and kind in helping me figure out why some things weren't working for me.What is the team composition?I've worked with one teammate from Miles IT.How did you come to work with Miles IT?Someone referred Miles IT to me. I chose them over other options because our company values aligned.What is the status of this engagement?We worked together in June 2026.

**RESULTS & FEEDBACK**
What evidence can you share that demonstrates the impact of the engagement?I've seen great progress in my computer, which now runs smoothly. I no longer have any issues. Andrew is very knowledgeable.How did Miles IT perform from a project management standpoint?We communicate via email and messaging apps.What did you find most impressive about them?Andrew is quick to call and help me figure out my printer issues.Are there any areas they could improve?No, everything has been great.


---

#### Managed IT Services for Telecommunications Company
**The Project**
- Services: IT Managed Services
- Project size: Confidential
- Project length: June 2026

**Project Summary**: Miles IT provided IT services for a telecommunications company. The team was responsible for providing access to another employee's email.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Sr Solutions Architect, Telecommunications Company
- Industry: Telecommunications

- Client size: 11-50 Employees
- Review Type: Online Review
- Verified

**The Review** — Jun 25, 2026

**Feedback Summary**: Miles IT completed the project in a timely manner, meeting the client's expectations. The team was professional and courteous in their communications via email and messages throughout the engagement. Moreover, the client was highly impressed with Miles IT's knowledge and capabilities.
""MilesIT did exceptionally well.""

**BACKGROUND**
Please describe your company and position. I am the Sr Solutions Architect of a telecommunications company Describe what your company does in a single sentence.Enabling communication as a strategic asset

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire Miles IT to accomplish?Provide access to another employee's email

**SOLUTION**
How did you find Miles IT?OtherWhy did you select Miles IT over others?OtherDescribe the scope of work in detail. Please include a summary of key deliverables.MilesIT was asked to provide access to another employee's email after they left the company.

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Provide access to another employee's email after they had left the companyDescribe their project management. Did they deliver items on time? How did they respond to your needs?MilesIT did exceptionally well. The project was worked very quickly and successfully. They were very professional and courteous in their communications.What was your primary form of communication with Miles IT?Email or Messaging AppWhat did you find most impressive or unique about this company?Very capable, knowledgeable, professional and courteous.Are there any areas for improvement or something Miles IT could have done differently?None that I know of


---

#### Managed IT Services for Accounting Firm
**The Project**
- Services: Cybersecurity, IT Managed Services, Web Design
- Project size: Confidential
- Project length: Feb. 2024 - Ongoing

**Project Summary**: Miles IT provides ongoing IT services for an accounting firm. The team handles all of the client's IT needs.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Operations Accountant, Accounting Firm
- Industry: Financial services

- Client size: 1-10 Employees
- Review Type: Online Review


**The Review** — Jun 4, 2026

**Feedback Summary**: Miles IT has resolved the client's issues and delivered work in a timely manner. The team is friendly, extremely competent, and helpful. Miles IT provides efficient responses and communicates with the client via email and a messaging app.
""The team has always been friendly, extremely competent, and helpful.""

**BACKGROUND**
Please describe your company and position.I am the Operations Accountant of an accounting firmDescribe what your company does in a single sentence.Accounting

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire Miles IT to accomplish?All of our IT needs

**SOLUTION**
How did you find Miles IT?OtherWhy did you select Miles IT over others?High ratingsClose to my geographic locationPricing fit our budgetGood value for costReferred to meCompany values alignedHow many teammates from Miles IT were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Ongoing IT services

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Resolved my issueDescribe their project management. Did they deliver items on time? How did they respond to your needs?Timely, efficient responseWhat was your primary form of communication with Miles IT?Email or Messaging AppWhat did you find most impressive or unique about this company?The team has always been friendly, extremely competent, and helpful.Are there any areas for improvement or something Miles IT could have done differently?No


---

#### Web Dev & Digital Marketing for Career School
**The Project**
- Services: Web Development
- Project size: Confidential
- Project length: May 2015 - Ongoing

**Project Summary**: Miles Technologies designed and developed a company website to help career school be more competitive in the market. Since launch, they’ve continued to provide ongoing digital marketing services.


**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
CEO, Private Career School
- Industry: Education

- Client size: 11-50 Employees
- Review Type: Online Review
- Verified

**The Review** — Jun 4, 2019

**Feedback Summary**: With Miles Technologies managing SEO, Google Ads, and Facebook content, the school has met their goals by the end of the first year. Miles boasts a dedicated team that focuses on tailoring solutions to meet specific needs. Currently, they’re exceeding previous highs by better targeting audiences.
"“Miles Technologies developed a team that started to better understand our unique needs and work our project forward.”
"

**BACKGROUND**
Please describe your company and your position there.

I’m the CEO of an accredited private career school.

**OPPORTUNITY / CHALLENGE**
For what projects/services did your company hire Miles Technologies?

We hired them to build and develop a functional web site that would be competitive in our trade.

**SOLUTION**
How did you select this vendor?

They were a local company with a brick-and-mortar location and a long-term reputation.

Describe the scope of their work in detail.

Miles Technologies provided web development and digital marketing services, including SEO, Google Ads, and Facebook management.

**RESULTS & FEEDBACK**
Can you share any outcomes from the project that demonstrate progress or success?

The website was up and running within the correct timeline. Results started to build over a six-month period, and we met our end-of-year goals. In the second year, we started to exceed our first year goals and pinpoint our target market. We had a few trial and errors along the way. But Miles Technologies was quick to address our concerns and correct the target to move lead development forward in a positive direction.

What did you find most impressive about this company?

Miles Technologies developed a team that started to better understand our unique needs and work our project forward. They did not lump us into the framework of other clients as a one-size-fits-all approach.

Are there any areas for improvement?

No, not that I can see.


---



## Portfolio & Awards


### IT Standardization & Ongoing Support
Wilshire Advisors is an investment management firm with over 600 institutional investors worldwide. When the company came to Miles IT, they were facing IT challenges that made continued expansion difficult, including:


Remote and hybrid work complexity


Limited onsite support


Inefficient integration of newly acquired companies


Inconsistent IT services across global locations


Miles IT worked closely with Wilshire to develop consistent internal processes and thorough documentation. The partnership has led to exceptional outcomes, including:


Consistent, responsive IT support for all employees


Scalable technology framework that supports future acquisitions


Standardized IT services across all locations




### Custom, HIPAA-Compliant Case Management Software
Imedview, Inc. is an all-inclusive claim and litigation service provider with over 20 years of experience. They came to Miles IT looking for a custom software solution tailored to their unique services after finding that out-of-the-box software didn’t work for their needs.

Miles IT designed and developed a customized, secure, HIPAA-compliant case management system called Viewpoint to simplify processes and improve efficiency.
 
Solution Highlights:


Streamlined Case Management



Viewpoint manages all aspects of cases, from creation to completion.



Improved Automation



The system can compile documents and create templates automatically with one click of the mouse.



Organized Operations



Viewpoint’s built-in engine creates tasks and automatically updates statuses based on preset triggers.



Greater Precision



Powerful validations included throughout the solution leads to fewer instances of data duplication and user error.





### SOC 2 Compliance Assistance & Proactive Services
Recognized in the Printing Impressions Top 300 Printers list in 2023, Barton & Cooney is a printing & mailing service provider with over 50 years of experience. They came to Miles IT looking for help with cybersecurity and discovered a need for technical support as well.

Goals:


Transition from limited IT support to a proactive, full-time team


Standardize IT processes, including cybersecurity & compliance standards (SOC 2)


Gain responsive, 24/7 support for end users


Miles IT helps Barton & Cooney keep their systems protected and up-to-date through a variety of services, including:


Reliable, 24/7 IT support with our all-in-one IT package, the Miles Assurance Plan (MAP)


Pen testing, vulnerability assessments, and documentation to prep for SOC 2 audits


Onsite and offsite backups with the Miles Backup Disaster Recovery Plan (MiBuDR)




### Custom Manufacturing Software
Newman & Company is a paperboard manufacturer with over 100 years of experience. When they came to Miles IT, their existing system was built in a deprecated programming language and they had no one left to support it. They sought a custom software solution that would improve data visibility, reporting, and accessibility.

We developed and implemented a comprehensive, custom order lifecycle solution that integrates seamlessly with Newman & Company’s unique processes and simplifies daily operations.
 
Project Highlights:


Automated processes


Real-time reporting


Integrations with complex machinery


Access to a complete in-house software team


 
Through true collaboration, Miles IT and Newman & Company melded technical expertise and business logic to create a successful, reliable software system.


### Azure Migration & Managed IT Services
NCS is a full-service credit reporting agency with 45 years of experience. They came to Miles IT with a pressing need to upgrade their servers and promote growth.

Goals:


Eliminate reliance on older hardware


Upgrade to a robust cloud solution


Improve business continuity & disaster recovery processes


To solve NCS’s challenges, Miles IT recommended migrating to Microsoft Azure. Our team devised a meticulous approach to ensure a successful migration while minimizing disruption.
The successful project yielded significant benefits, including:



Improved system uptime and performance


Local redundancy and backups in place to improve business continuity


Ongoing IT support and monitoring with our all-in-one managed IT services plan, the Miles Assurance Plan




### Expanding Reach With Custom Mobile & Web Apps
CultureWise helps organizations create high-performing cultures and build strategic advantage. The company came to Miles IT looking to convert its business model from a fixed-cost approach to a recurring revenue subscription approach.
To accomplish this goal, we built a customizable mobile app, and later a web app, to support CultureWise’s clients.
Solution Highlights:


Improved accessibility to company culture materials


Automated payment processing


Increased engagement among clients


200% client growth



Thanks to the apps’ scalability, CultureWise can continue providing the most value to clients and growing its subscriber base without requiring additional resources.



### Clutch Awards

- [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_summer_2026.svg)

- [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_fall_2024.svg)

- [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_network_security_company_2026_award.svg)

- [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_sql_developers_2026.svg)

- [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_vulnerability_management_company_2026.svg)


### Industry Recognitions

- Top Managed Service Providers in the US 2026

- Philadelphia Business Journal Best Places to Work

- USA Today 2025 Top Workplace

- CRN's MSP Top 500 (Pioneer 250) 2024

- Inc 5000 America's Fastest Growing Companies 2021

- 2019 American Graphic Design Awards

- CRN's Fast Growth 150 2018

- Philadelphia Business Journal Tech Disruptor 2018

- Google Cloud Partner

- Microsoft Solutions Partner

- HubSpot Solutions Partner

- CRN Tech Elite 250 2018




## Key Clients

- Kramer Beverage


## Packages



## About the Team

### Our Story
Miles IT is a company made up of caring experts who are as passionate about technology as we are about people. For over 29 years, we’ve been committed to helping people accomplish more. Our dedicated teams have an in-depth understanding of both business and technology, giving us unparalleled insights into the best ways to solve your problems.
With 500+ IT professionals and a 99.7% Project Success Rate, we’re ready to help your business thrive.


### What Sets Us Apart

- Responsiveness: We’re committed to fast response and respond in seconds, not hours. You Request, We Respond, It Gets Done!

- Business & Technology Expertise: We have in-depth knowledge of both business and technology, helping you make the best decisions that drive growth and competitive advantage at your company.

- Commitment to Quality: We let the quality of our services dictate success. We don't lock people into contracts to retain their business, instead using a month-to-month, flexible pricing approach.


### Quick Facts

- 10 Verified Clutch Clients

- 29 years in business



### Tools and Technology

- RingCentral

- Google Drive

- SharePoint

- Google Chat

- Google Docs

- Microsoft Azure

- AWS

- New Relic

- Power BI

- HubSpot

- Zendesk


### Commonly Asked Questions

**What is included in Miles IT's managed IT services?**
Miles IT’s managed IT services include 24/7/365 helpdesk support, unlimited remote & onsite support, proactive cybersecurity, user device management, and more. Our Miles Assurance Plan (MAP) is our all-in-one IT package that includes everything you need to run your business smoothly and securely.

**What makes IT support unique at Miles IT?**
Our industry-agnostic teams, fast response time, and knowledge of business and technology help us stand out from competitors. We divide IT support teams by industry, so you’ll work with the same experts every time who are already well-versed in your vertical. We also respond FAST and are committed to responding in seconds, not hours. Finally, we have a strong background in business best practices as well as technology, allowing us to provide the best support and recommend top solutions for our clients.

**Can Miles IT partner with my internal IT team?**
Yes! Miles IT can act as your full IT team or work alongside your in-house team to provide additional technical expertise, offer backup support, assist with projects, and more. Our co-managed IT service offering means that we handle as many of your IT needs as is necessary.

**What technologies/platforms do you use to build your custom software?**
Most new systems are started with a platform we built ourselves (our Head-Start Framework) that includes a foundation for many aspects of the software. It is built using the most modern web and mobile technologies. We also build new software from the ground up as needed, and can use just about any technology platform your project warrants.

**What differentiates you from other custom software development companies?**
Our rapid quality development process allows us to create high-quality systems very quickly, with a high adoption rate. We leverage 29+ years of experience in building custom software to provide innovative solutions to the most challenging business and technology problems.



## Verification

Premier Verified means Clutch independently confirmed Miles IT is a legally registered business, has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 11 verified client reviews averaging 5.0 stars.


- Verified Client Reviews: 11
- Overall Review Rating: 5.0

Last Updated: 2026-08-22T09:12:49Z

### Business Entity
- Business Entity Name: Miles IT Company
- Source: Florida Department of State, Division of Corporations
- Jurisdiction of Formation: Florida
- Date of Formation: February 10, 1997
- Status: Active
- Last Updated: July 8, 2026
- ID: P25000030704


### Credit Report Results
- International Credit Risk Assessment: Moderate Risk
- Source: Creditsafe
- Last Updated: July 17, 2026



## Locations (2)

### Tampa, FL (Headquarters)
- 400 North Tampa Street
- Tampa, FL 33602
- United States
- 401 - 500 employees
- Phone: 856-439-0999

### Lumberton Township, NJ
- 100 Mount Holly Bypass
- Lumberton Township, NJ 08048
- United States
- 401 - 500 employees
- Phone: 856-439-0999



## Connections

- Enrico Camerinelli (Datos Insights)


## Contact Miles IT
[Send a message](https://clutch.co/profile/miles-it)

### Connect on Social
- [LinkedIn](https://www.linkedin.com/company/milesitcompany/)
- [Facebook](https://www.facebook.com/MilesITCompany/)
- [X](https://x.com/milesitcompany)
- [Instagram](https://www.instagram.com/milesitcompany/)
