Social Media Marketing Web Development
Less than $10,000
Apr. 2018 - Ongoing

4.5

Quality: 4.5

Schedule: 4.0

Cost: 5.0

Willing to Refer: 4.0

"They have a great team top to bottom. My business has improved over the past two years because of them."

Jan 25, 2021

Founder, howiwander.com

Parv Upadhay

Other industries
India
1-10 Employees
Phone Interview
Verified

A website hired Microcom International to run its web development, marketing, and promotion. They built the WordPress site, manage their social media, and are currently creating e-commerce functionalities.

Microcom International has dramatically improved their services over two years, improving the travel business in the process. They're excellent communicators, tracking everything and never missing a deadline. They're also very cost-effective.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of howiwander.com, a travel company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Microcom International?

They handle my website development, marketing, and promotion.

SOLUTION

What was the scope of their involvement?

They got my travel blogging WordPress website up and running. They’re currently working on the e-commerce aspects of my site. They’ve been handling my social media, too. The Instagram ads they post are pretty great.

What is the team composition?

I work with a developer, a content writer, a social media handler, and others. I’ve dealt with five or six people, including the owner.

How did you come to work with Microcom International ?

I heard someone that worked with them, and I liked their projects so I decided to go with them.

How much have you invested with them?

It’s around 80,000INR (approximately $1,100 USD).

What is the status of this engagement?

We began working together in April 2018, and are still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re doing great. They’ve improved their services over the past two years. When we started, they had some challenges inherent to starting a business. But now that we’re going, it’s been very good. They have a great team top to bottom. My business has improved over the past two years because of them.

How did Microcom International perform from a project management standpoint?

Communication has always been great. They’re excellent at telling you about what they’re doing. They track everything, sending you the report ahead of deadlines. They never missed a deadline.

What did you find most impressive about them?

They’re very cost-effective.

Are there any areas they could improve?

No, I’ve been working with them for two years and they’ve dramatically improved.

Do you have any advice for potential customers?

The chance of getting disappointed is very low. You get great value for your money.

RATINGS

4.5

Microcom International

Developing your success online.

Pricing Snapshot

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer