Merge Rocks

BACKGROUND

Please describe your company and position.

I am the Head of Delivery of Bachoo

Describe what your company does in a single sentence.

We are a Full Cicle Digital Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• Create a website for our client

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

• High ratings
• Pricing fit our budget

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Merge handled the entire project. The scope included a discovery phase to understand our brand, full UX/UI design for the new website, and then complete development on the Webflow platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website significantly improved how we present our work and services. We’ve received very positive feedback from clients and partners regarding the design and overall user experience. Internally, one of the biggest improvements is that our team can now easily manage and update the website in Webflow without relying on developers, which saves time and allows us to publish new projects much faster.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was excellent. The Merge team was very organized and kept us updated throughout the process. They were always so responsive to our feedback and questions, which made the whole process feel collaborative and straightforward.

What was your primary form of communication with Merge Rocks?

Virtual Meeting

What did you find most impressive or unique about this company?

They took our initial ideas, added their own creative insights, and delivered a polished final product without any problems. The team was just very professional and easy to work with.

Are there any areas for improvement or something Merge Rocks could have done differently?

We honestly don’t have any negative feedback. The project went smoothly from start to finish, and we were very happy with the outcome.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Pendulum

Describe what your company does in a single sentence.

We are a B2B SaaS Company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• Rebuild our entire website on a new platform
• Create a new look & feel for the brand
• Create brand new pages for industries and use cases

SOLUTION

How did you find Merge Rocks?

Online Search

Why did you select Merge Rocks over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed our entire website rebuilt on a new platform. We also needed to expand the website significantly with new sections, templates and pages. In addtion, we wanted a brand new look and feel with all new visuals. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Milestone calls that went over each stage... (1) creative ideation, (2) figma static files, (3) Development staging

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were EXTREMELY responsvie. We had a slack channel where they organized all feedback. We had a great cadence going and any questions were attended to almost immediately. I have never seen that level of account support. 

What was your primary form of communication with Merge Rocks?

Email or Messaging App

What did you find most impressive or unique about this company?

Their communication and ability to take feedback and implement changes. Whenever we ran into something we didn't like or wanted changed, they understood and fixed it in one go. We really appreciated the fast responses and quick turnarounds. 

Are there any areas for improvement or something Merge Rocks could have done differently?

The only item that was rushed was the QA portion for the website. The launch felt rushed. They were amazing at tackling all bugs and getting it fixed within 48 hours, but would have liked to have some of that polish done before we caught it. 

BACKGROUND

Please describe your company and position.

I am the CEO of Remedi Finance Ltd.

Describe what your company does in a single sentence.

Buy now pay later for medical tourism.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• We hired Merge to take Remedi from an early concept of an embedded finance platform for medical tourism into a credible, build-ready product experience.
• The main goals were to (1) create a trustworthy brand foundation, (2) design a clear website that explains Remedi to clinics, patients, and investors, and (3) design the investor dashboard so investing feels simple.

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Discovery / Product UX: alignment sessions and interviews to understand the medical tourism BNPL model, key user groups, and terminology (yields, risk levels, liquidity, etc.).
  Light competitor/pattern scan: quick review of comparable dashboards and fintech patterns to validate UX expectations.
• Brand foundation: basic brand package (logo, typography, refreshed blue/green palette with a more “bank-like” feel).
• Investor dashboard (“D-Up”): information architecture + user flows for three investment paths (different risk/return profiles), medium-fidelity wireframes to validate flows, then high-fidelity UI and a clickable prototype. Core UX focus was “one-click” investing with clear, upfront terms and risk disclosure.
• Marketing website: a Webflow site to explain the model simply and build trust across clinics/patients/investors, with clear “before vs after” framing and product showcase/roadmap sections.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The primary success metric was the delivery of a fully functional, high-fidelity design system and a live website that we could use for fundraising and partner discussions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth. Merge delivered items on time and the process was well-organized. We didn't experience any scope creep or delays; the collaboration was efficient and professional throughout.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’re strong at simplifying complex products without dumbing them down. They balanced “fintech credibility” with a healthcare-appropriate tone, and they were proactive about clarity.

Are there any areas for improvement or something Merge Rocks could have done differently?

Overall, the engagement was very positive.

BACKGROUND

Please describe your company and position.

I am the Product Manager of Colmex Pro

Describe what your company does in a single sentence.

Equity Broker

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• We hired Merge to update the core functionality of our Client Area application. The Client Area is a critical component of our overall trading platform, and our goal was to significantly improve the user experience and overall product design to make the application more intuitive and efficient for our users.

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

strong portfolio and the trust in their team members.

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was focused on the Product UX Design and discovery for our Client Area application. This involved a thorough review of the existing application's user flows, identifying pain points, and creating new design solutions to modernize and optimize the core functions used by our clients within the trading platform ecosystem.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is currently ongoing, but the success so far is measured by the high quality of the initial design concepts and the structured process. We have clear deliverables that are helping us define the future roadmap for our platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all tasks were delivered on time. The team responded to any requests quickly and with full dedication.

What was your primary form of communication with Merge Rocks?

Virtual Meeting

What did you find most impressive or unique about this company?

We were most impressed by the Merge team's high level of engagement and their professional approach to a complex financial product. 

Are there any areas for improvement or something Merge Rocks could have done differently?

We are very satisfied with the partnership so far. 

BACKGROUND

Please describe your company and position.

I am the Executive of Createave.Space

Describe what your company does in a single sentence.

We help brand and companies build their digital assets

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• complete redesign and also to rebuild existing website into a templatized, scalable Webflow experience that reflects our program’s positioning and clearly surfaces its impact. We also needed to set up a robust CMS and integrations to support the program, alumni, and fund content long-term.

SOLUTION

How did you find Merge Rocks?

Online Search

Why did you select Merge Rocks over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It started with a discovery phase and branding work, where Merge helped us define a new visual direction and created our logo and brand assets. Next, they handled the full UX/UI design in Figma, mapping out a large number of pages, from public-facing content like our Program and Alumni sections to complex, member-only resources. A critical part of the scope was designing the integrations with our Coda database for things like alumni lists, events, and job openings. Finally, they managed the complete Webflow development, building out all the pages and integrating the database functionality.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main outcome is a high-quality website that accurately represents our brand. We successfully launched the new site at the beginning of this year. A key success was meeting our tight deadlines, even when we encountered some complex technical challenges with integrating our database. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Structured sprints with clear epics/tasks, rapid iterations and validations, and tight day-to-day collaboration with the intermediary partner. Delivery met tight deadlines; Merge was highly responsive to shifting content/integration needs and handled middle-layer integration constraints smoothly.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Proactiveness and ownership under pressure; quick, thoughtful reactions; and a “your success is our priority” mentality paired with deep Webflow + CMS (Coda) integration know-how.

Are there any areas for improvement or something Merge Rocks could have done differently?

Earlier alignment on responsibilities/timelines around the middle-layer content integration would have reduced back-and-forth. Overall, we've been pleased with the partnership and the results. We continue to work with Merge, bringing them back for the development of additional pages and features.

BACKGROUND

Please describe your company and position.

I am the Principal PMM of an education company 

Describe what your company does in a single sentence.

Social skills curriculum

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• Our initial challenge was that our website needed a modern redesign to better serve the educators who use our platform and reflect the quality of our learning materials. After that successful project, our company went through a rebranding. Our new goal was to seamlessly integrate this new brand identity across our entire website, which required a comprehensive design facelift and fine-tuning.

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Merge Rocks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our partnership has had two main phases. First, Merge completed a full redesign of our key website pages, including the homepage, navigation, pricing, about us, and our various feature and use case pages. More recently, they have been executing a full UI facelift, adapting all of those pages to our new branding guidelines. This involves fine-tuning all design elements to ensure a consistent and polished look across the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New branding implemented on the site; more performative site; more user friendly site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is helpful and responsive to changes in scope.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great cost for value and strong design team.

Are there any areas for improvement or something Merge Rocks could have done differently?

Their design and development teams could work more seamlessly together.

BACKGROUND

Please describe your company and position.

I am the VP of Product and Growth of Zeebu

Describe what your company does in a single sentence.

Zeebu is a programmable, decentralized settlement protocol for global B2B finance, powering $10B+ in cross-border payments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• HIgh UX product for million user

SOLUTION

How did you find Merge Rocks?

• Online Search
• Referral

Why did you select Merge Rocks over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Merge's work is ongoing and includes UI/UX design for our platform – this covers user flows for onboarding, dashboards, staking, liquidity provision, delegation, and airdrop interactions. They are also involved in marketing design. A key focus is creating a "Web2-like" intuitive interface, guided onboarding, clear financial transparency (ROI calculators, APY breakdowns), and mobile-optimized experiences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As an ongoing project, we are continuously working with Merge to refine the platform. Their design contributions are helping us address user feedback by simplifying complex processes and improving the overall clarity of the platform. We are focused on creating intuitive journeys for different user personas, from airdrop participants to institutional investors, and Merge's input is part of this iterative process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We primarily use Slack, Zoom, and Figma for communication. The team is proactive in discussions and receptive to our requirements.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate that Merge is proactive enough, and I like that they are looking for new ideas and solutions. This helps us explore different approaches to design challenges.

Are there any areas for improvement or something Merge Rocks could have done differently?

To better match our fast-paced development, I expect the speed for delivery to be a little faster. This would help in achieving a faster iteration cycle and then allow for spending better time on refining the final versions of the UI/UX.

BACKGROUND

Please describe your company and position.

I am the Former Senior Product Director and Department Head of Mural

Describe what your company does in a single sentence.

An enterprise visual collaboration platform helping teams improve ways of working and outcomes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• Support our product team with user experience and 2D concept design
• Collaborate with our development team to ensure design quality
• Support our customer programs with continuous improvement through feedback

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

• Great culture fit
• Good value for cost
• Excellent integration with our core team

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Merge provided end-to-end design services. The team designed the 2D interface elements within the 3D VR space, tackling unique challenges like spatial UI, egocentric vs. multiplayer views, and interaction states based on distance. They developed innovative storyboarding techniques to effectively communicate designs to the Unity development team and the product leadership. They also provided dedicated product design support to help structure and visualize collaborative workshop frameworks. In order to package and present the product, Merge's web team designed a stunning marketing site, implemented with Webflow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Merge Rocks delivered high-quality, thoughtful design work across all initiatives. Their VR design approach successfully addressed the complexities of UI in 3D space, and their novel handoff methods were effective for the Unity developers to implement high quality features in the experience. The design team from Merge were fully integrated into our team ceremonies and were a valuable part of our team's success in creating a new concept for the immersive platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Merge's designers integrated into our in-house process and cadence, communicating freely and proactively as if a member of the core team. The designers really embraced the challenge of many of the new and emerging patterns, approaches and capabilities in a rapidly changing environment, to become highly proficient in the value added to the project.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This project started as a largely new domain, but the team embraced that challenge with enthusiasm, curiosity and deep interest. As a result, this team accelerated their contribution and integration into a larger high functioning product team very effectively.

Are there any areas for improvement or something Merge Rocks could have done differently?

Given the R&D nature of these projects, the process involved learning and iteration, which Merge handled well. No significant areas for improvement specific to Merge's contribution come to mind.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CEO of Test Ettir

Describe what your company does in a single sentence.

We are a start-up with the goal to provide accessible and reliable home test kits for health, food and environmental needs and additionally to offer lab-enabled diagnostic services through secure partner integrations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• We had a raw startup idea and needed to validate it quickly and effectively. Our main goal was to create a professional and convincing landing page that we could use to present our business concept to potential investors. We needed a skilled team that could handle everything from shaping the brand idea to the final design and development.

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Merge Rocks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The first project was to build a landing page on Shopify. Merge's team helped us choose and customize a theme that fit our brand. Their work covered the full scope: helping us shape the product concept, defining the brand's style, handling the UX/UI design, and doing the Shopify development. They also created visuals for the site, like mockups of our product packaging. Since then, they have continued to support us with other marketing materials, including designing our investor pitch presentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Merge delivered a high-quality landing page that perfectly matched our vision and, importantly, met our deadlines. This was essential for our investor discussions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed very smoothly and flexibly. We used WhatsApp for most of our day-to-day communication, which was incredibly convenient since I travel often. They were always responsive and easy to work with. We trusted their team's expertise, and they delivered without any issues.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed with how they took our very early idea and turned it into a fully realized concept. Their lead designer was fantastic at shaping the overall style and brand direction. They really listened to our vision for the brand and executed it on point. We relied on them as experts, and they did a great job.

Are there any areas for improvement or something Merge Rocks could have done differently?

Honestly, we were satisfied with everything. The only revisions we had were minor ones when we changed the company name, and the team handled it quickly and efficiently. We have no complaints. The fact that we continue to work with them says it all.

BACKGROUND

Please describe your company and position.

I am the Director of Morpheus Media

Describe what your company does in a single sentence.

Performanc Marketing & Softwear technology development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• Software development

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

Referred to me

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Merge handled the complete UX/UI design lifecycle for the app's interface. They researched similar apps, created wireframes to map out the user experience, and then produced the final interface design in Figma. A key part was building adaptable components that merchants could adjust (like colors and fonts) and ensuring the setup process felt intuitive. They provided the final UI designs and clear specifications for our development team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The design Merge delivered was a key part of the app's positive start. It looks good and feels intuitive to use. We met our goal of making setup easy for non-technical users. Merchants are typically getting it done now in under three minutes. This user-friendly design contributes to our low early churn rate (below 2%) and supports the positive results stores are seeing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project communication was excellent. Using Slack made things efficient. The team was very responsive and organized. They stayed on top of questions, usually answering very quickly, and addressed all requests seriously. No issues at all with communication.

What was your primary form of communication with Merge Rocks?

Virtual Meeting

What did you find most impressive or unique about this company?

I was most impressed by their strong communication and how well they understood what we were aiming for with the product's feel and function. Their responsiveness was also excellent.

Are there any areas for improvement or something Merge Rocks could have done differently?

We're very satisfied with the design process and the outcome. Based on this experience, I don't have any specific areas for improvement to suggest regarding Merge's design work.