Massive Web Design

BACKGROUND

Please describe your company and position.

I am the Owner/ Roofing Lead of Silva's Roofing Ltd

Describe what your company does in a single sentence.

Silva’s Roofing & Siding Ltd., a family-owned business with 25 years of experience, delivers trusted roofing solutions for both new construction and re-roofing projects across the Hamilton area.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massive Web Design to accomplish?

• create new online website
• help with google ads

SOLUTION

How did you find Massive Web Design?

Found on google

Why did you select Massive Web Design over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Massive Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Massive Web Design built us a clean, mobile-friendly WordPress website that highlights our roofing services, showcases past projects, and drives new leads through clear calls-to-action and contact forms. They delivered a custom-branded design with 5–7 core pages, image galleries, testimonials, SEO setup, and provided training so we can easily manage our own content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Massive Web Design delivered a custom WordPress site that boosted our online visibility, increased lead generation through clear calls-to-action, and showcased our services with a professional, mobile-friendly design. Since launch, we’ve seen higher search traffic, more quote requests, and greater engagement from potential customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Massive Web Design managed the project with professionalism, keeping each phase on schedule and delivering every item on time. Their team was highly responsive to our needs, communicating clearly through email and in-person meetings, which was a real benefit of working with a local provider who understands our market and is easy to connect with directly.

What was your primary form of communication with Massive Web Design?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

We found their communication and eagerness to work with us outstanding, as they went above and beyond to ensure the final design reflected exactly what we envisioned. Massive Web Design was fully committed to helping us achieve our launch goals and made the entire process smooth and collaborative.

Are there any areas for improvement or something Massive Web Design could have done differently?

No improvements required, as were still using them as our point company for all our design needs and Google Ads

BACKGROUND

Please describe your company and position.

I am the Owner of Csik Cleaning & Maintenance Inc

Describe what your company does in a single sentence.

At CSIK Cleaning & Maintenance Inc., we specialize in Commercial Cleaning Services that go beyond maintaining spaces — we enhance lives. Our unwavering commitment to delivering top-tier Commercial Cleaning Services transforms environments into immaculate and welcoming experiences, making us the ideal choice for all cleaning and maintenance needs in Hamilton and the surrounding areas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massive Web Design to accomplish?

• Build web site
• Show up locally in SEO

SOLUTION

How did you find Massive Web Design?

Online Search

Why did you select Massive Web Design over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Massive Web Design were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

This cleaning services website was built in WordPress with a modern, user-friendly design that highlights key services and makes navigation simple. We added SEO-optimized content, mobile responsiveness, and essential plugins for performance and security, creating a professional online presence that attracts and converts visitors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in organic visitors within the first 3 months via Google My Business and SEO

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and on budget, with clear and consistent communication at every step of the project. The result was a smooth, stress-free process that gave the client confidence and ensured the website launch met both expectations and deadlines.

What was your primary form of communication with Massive Web Design?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The team's strong local presence and willingness to meet in person made the process smooth and reassuring. They took the time to answer all our questions and explain everything we needed to succeed moving forward, ensuring we felt supported every step of the way.

Are there any areas for improvement or something Massive Web Design could have done differently?

nothing needed any improvement during the process on their side.

BACKGROUND

Please describe your company and position.

I am the Director of SUGO.

Describe what your company does in a single sentence.

Offer ultrasound services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massive Web Design to accomplish?

• Website design
• SEO
• Logo design

SOLUTION

How did you find Massive Web Design?

Online Search

Why did you select Massive Web Design over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Massive Web Design were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• logo design
• constructing a modern and functional website
• preparation of all the necessary stationary

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Massive Web Design Inc has been tremendous to work with in the earliest days of my new company SUGO. The team was instrumental in the development of my amazing logo design, the construction of a modern and functional website, and the preparation of all the necessary stationary. 

They produced high-quality outputs and were always willing to work with me to find the perfect solution. He is available, which is so important to me with a crazy schedule. This is my first go at building a company, but I can confidently say if I ever do this again or have other design/tech needs, I will immediately reach out to Massive Web Design. Thanks so much!!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very timely work. The response was always helpful.

What was your primary form of communication with Massive Web Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Availability and willingness to help.

Are there any areas for improvement or something Massive Web Design could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am a mortgage agent and work for a Mortgage Brokerage in Hamilton, Ont. We are shifting to setting everything up in house, so I was in charge of getting the agent websites deployed.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Massive Web Design, and what were your goals?

I was in charge of getting all the agents their own individual website with their info on it, that the agents could then use to market themselves. The websites would be client facing and a way to draw in business. One important feature was that we are still hiring lots and lots of mortgage agents, and will continue to do so. So an important feature of the websites was that there had to be a way to continuously deploy future websites for the new agents, customized with their info, without having a cost for it every time.

Massive Web Design helped me obtain that goal very easily, and didn't even question or contest it, when multiple other design companies simply stated that it is not possible and that I would have to continuously pay them for every new agent we get so they can deploy a website for them.

SOLUTION

How did you select this vendor and what were the deciding factors?

I googled and found multiple web design companies in the area and contacted all of them. What made me ultimately decide on Massive Web design was their customer service. I was put in touch with Vaughn right away, who was always there to help assist any questions I have and think up ideas with me. The other companies would take days to respond to my emails or calls, and would not send quotes or pricing when asked. Vaughn from Massive Web Design did not ever miss my calls and he was always extremely polite and professional.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They made a template website with Wordpress and elementor. I have to admit, I know very little when it comes to coding and website design but they made the whole process so easy to understand. I can now go in and deploy any future websites for any future agents needed very easily, without having any background in this. They made it so easy to understand and continuously still pick up my calls and assist me with any questions that come up despite our work being done and the contract being fully paid up.

How many people from the vendor's team worked with you, and what were their positions?

It was just me that spoke to Vaughn and set things up but there are many many people with their own subdomains thanks to the work Vaughn and Massive Web Design did that are using their websites to client face and market.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They delivered everything within the timeframe they had mentioned at the beginning, and continue to assist me. Everything works just like it was said it would and agents are happy with the outcome and they are working and attracting business just as planned.

Describe their project management style, including communication tools and timeliness.

They communicated very frequently which put my mind at ease to know progress is being made. Another thing they did was set up a website I could see the website being built in real time in. So at any moment I was able to go to the website and see it in real time and see the progress being made.

What did you find most impressive or unique about this company?

I found their customer service to be the most impressive. They constantly kept me in the loop and discussed possible ideas and solutions. It was such an easy process from start to finish and I was really anxious about this project because I have no experience in this field, so it was daunting. But vaughn and his team made it so easy to follow and do everything, couldn't be any happier.

Are there any areas for improvement or something they could have done differently?

They were perfect as far as I was concerned. Nothing to be improved. Fantastic work and fantastic team!

BACKGROUND

Please describe your company and your position there.

I am a travel photographer and owner of my newly formed company Kelly Beckta Photography

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Massive Web Design?

I just started my new Photography business and I need a professional website that was as dynamic and vivid as my photography

SOLUTION

How did you select this vendor and what were the deciding factors?

Vaughn and Massive Web Design came highly recommended by a friend who had worked with them to design two of her websites over the last few years. They also had very high reviews and in our introductory phone call they just got what I needed and were very patient and kind.

Describe the project in detail and walk through the stages of the project.

The web design from beginning to end, choosing the theme, look, layout and content and everything in between.

How many resources from the vendor's team worked with you, and what were their positions?

Worked closely with Vaughn and his whole team, they were super responsive, responding day and night and on weekends.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My website was up and running in less than 2 weeks and my business is succeeding with great traffic and clients.

How effective was the workflow between your team and theirs?

Communication was frequent and responsive, via phone and email, also met on zoom when required for visual walk throughs. All deadlines were met, most of the time work was completed well before deadlines.

What did you find most impressive or unique about this company?

They were very responsive, dedicated, kind and patient. They had great knowledge and experience, provided great advice regarding the design and functions of my site. Vaughn is a great guy to work with and him and the team to exemplary work, everything was done quickly, efficiently and was of high quality.

I also highly recommend them to women owned businesses, as they were always very professional, respectful and considerate in their approach, they understood what I wanted and adapted to my approach and made me feel really valued and comfortable.

Are there any areas for improvement or something they could have done differently?

You can't improve perfection !! I received an exceptional product and service

BACKGROUND

Introduce your business and what you do there.

We work in collaboration with Duke University, a global leader in stem cell treatment for autism spectrum disorder (ASD), to explore innovative therapies that offer real hope.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Massive Web Design?

We needed Massive Web Design to get us online and branded.

SOLUTION

What was the scope of their involvement?

Massive Web Design refined our current branding materials and worked them into the website's UX and WordPress deployment. The team cleaned up our logo and helped round out the brand imagery used across print materials to match our online presence.

What is the team composition?

We worked with two teammates from Massive Web Design.

How did you come to work with Massive Web Design?

We found them through a local Google search. We had worked with them before on three projects and enjoyed their creative solutions and consistent communication each time.

How much have you invested with them?

We spent $3,500–$4,500 on design creative.

What is the status of this engagement?

We worked with Massive Web Design from February–March 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Massive Web Design launched the project on time and increased our local visibility. Our online rankings increased by 75%.

How did Massive Web Design perform from a project management standpoint?

Massive Web Design delivered on time and on budget. Everything was done via email and in person.

What did you find most impressive about them?

Massive Web Design was an expert in the communication process. Their response time to making changes and edits we requested was impressive.

Are there any areas they could improve?

No, there weren't any.

BACKGROUND

Please describe your company and position.

I am a Research Coordinator of McMaster University

Describe what your company does in a single sentence.

McMaster University is a public research university in Hamilton, Ontario, Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massive Web Design to accomplish?

• Branding Design + Web Design/Development

SOLUTION

How did you find Massive Web Design?

Referral

Why did you select Massive Web Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Massive Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design website for our research centre

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

communication

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and adapted to our changing needs.

What was your primary form of communication with Massive Web Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great communication, patient, excellent design

Are there any areas for improvement or something Massive Web Design could have done differently?

n.a.

BACKGROUND

Please describe your company and position.

I am the Owner of F.A. Economy Tire

Describe what your company does in a single sentence.

Tire retailer 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massive Web Design to accomplish?

• create a new website
• modified website pages

SOLUTION

How did you find Massive Web Design?

Online Search

Why did you select Massive Web Design over others?

• Close to my geographic location
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

creating a new webstie . adding more pages . connecting facebook marketplace to website page.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

better website to attract customer. user friendly website that anybody can use,very detailded and great arwork .

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had great management and the best team. Vaughan is always ahead of the game. He completes the project on or before the deadline and always honors his word and work.

What was your primary form of communication with Massive Web Design?

In-Person Meeting

What did you find most impressive or unique about this company?

their comitmment and dedication 

Are there any areas for improvement or something Massive Web Design could have done differently?

i think they have done what we asked for . and they know what thier clients want.

BACKGROUND

Please describe your company and position.

I am the Owner of Red Light Boutique

Describe what your company does in a single sentence.

Red light boutique is a Red light Therapy and personal training studio. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massive Web Design to accomplish?

• Help with overall brand launch conception and execution, logo and web page design

SOLUTION

How did you find Massive Web Design?

Store front

Why did you select Massive Web Design over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• His kindness and previous projects

Describe the scope of work in detail. Please include a summary of key deliverables.

Massive built a webpage for me and supports me with graphic design and storing my assets etc. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

15+ Google Reviews on launch and tracking on page 1 for keyword search term

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Massive Web Design is always communicative and responsive to my requests. I had many questions and their guidance was always on point. If I didn't understand something they took their time to explain it to me. Things that would be deemed as simple were not so simple for me but they never lost patience or made me feel dumb. I really appreciate that.

What was your primary form of communication with Massive Web Design?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was not the main deciding factor in my decision to hire him but I liked the idea of supporting what would be considered a marginalized segment of society in that it is a black owned business. As a black woman myself I feel good about contributing within my community. I liked his store front location and the fact that I could come there to do work related to the business in a co work capacity. He was always very welcoming. 

Are there any areas for improvement or something Massive Web Design could have done differently?

Not that I can think of at the moment.

BACKGROUND

Please describe your company and position.

I am the Owner of Easy Haul Bin Rental

Describe what your company does in a single sentence.

Waste management 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Massive Web Design to accomplish?

• Create overall initial brand guide and assets for business launch

SOLUTION

How did you find Massive Web Design?

Online Search

Why did you select Massive Web Design over others?

High ratings

How many teammates from Massive Web Design were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design, marketing and overall digital management 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Appointments booked, functionality of the site and overall aesthetics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responded very quick. When actions were needed it was quick 

What was your primary form of communication with Massive Web Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their quick responses and actions were impressive.

Are there any areas for improvement or something Massive Web Design could have done differently?

None