Markup Designs

BACKGROUND

Please describe your company and your position there.

I am the owner of a custom wood-based furniture and product design and fabrication company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Markup Designs, and what were your goals?

I had an outdated site in bad need of re-deveoplment. My goal was to have more of a portfolio based site to represent our broad range of work.

SOLUTION

How did you select this vendor and what were the deciding factors?

I actually did not select them. They contacted me as a result of them reviewing my previous website and called to my attention the many deficiencies that it had. I initially blew them off, but they were extremely professional and persistent in encouraging me to utilize their services.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to create the type of site I wanted. They followed up a few days later with a preliminary concept and we tightened it up from there,

How many people from the vendor's team worked with you, and what were their positions?

I only worked with the project manager. He was very responsive and professional. This was the best service of this type I have had in a very long time. Extremely professional, competent, responsive. Straight A's across the board.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deliverable were all on point. I can not express how happy and satisfied with their services.

Describe their project management style, including communication tools and timeliness.

Professional, competent, timely, too good to be true!!!

What did you find most impressive or unique about this company?

The site was done to all of my expectations ,with easy to follow instructions on how to edit and revise as needed.

Are there any areas for improvement or something they could have done differently?

Everything was perfect!

BACKGROUND

Please describe your company and your position there.

Company Music Promotion I am the Songwriter, Singer, Musician and Music Producer of the music displayed on the site.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Markup Designs, and what were your goals?

Our website was limited and didn't have the structure to be able to fill streaming orders, sell merchandise and book concerts. So many hours were spent on the phone filling demand.

SOLUTION

How did you select this vendor and what were the deciding factors?

A representative reached out to me and offered to redo my website, sent me samples and offered to do it at a fair price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I create music through Logic Pro X and streaming stores all over the world have listeners who stream the music. The problem with that is my business receives less than a penny each time a song is streamed and on some sites they won't even pay you unless you have 10,000 followers or more. So I wanted to sell my music directly to my fans and make a better living from it.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with the director Nigel and no one else.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site is just completed today, so I can't say for sure if it was a worth while investment, but it certainly wouldn't be their fault. They did an excellent job of addressing all my issues with the old site and made a beautiful new one.

Describe their project management style, including communication tools and timeliness.

I usually got an answer within 24 hours by email and updates daily as we progressed through the project.

What did you find most impressive or unique about this company?

Their willingness to meet all my demands in a timely manner was outstanding!

Are there any areas for improvement or something they could have done differently?

I am the type who rather talk on the telephone instead of email. But the world has changed where email has become the norm. To improve their communication, a call now and then would have been better in my eyes.

BACKGROUND

Please describe your company and your position there.

Boutique Pilates studio in sunny Miami with more than 10 years of experience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Markup Designs, and what were your goals?

Our website was done by us... We are not web masters. Was a very simple website. We are expanding thus we needed to upgrade it.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had a wonderful easy communication since day one! they were straight forward and understood every need. they were very responsible with our time. and working with me is hard because I spent most of my hours teaching. after our first meeting they were extremely accommodating to my hours.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we had a first online meeting where we addressed all of our needs. after that very straight forward and efficient meeting they started sending of mock ups designs that were from day 1 very similar to what we ere asking from them to do. fonts, colors, organization of the website... everything as we asked for.

How many people from the vendor's team worked with you, and what were their positions?

2 from there end and 2 from our end

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

we still haven't launched our website.

Describe their project management style, including communication tools and timeliness.

we communicated weekly through markups design platform.

What did you find most impressive or unique about this company?

I never worked with Wordpress because I thought it was very hard to. Nigel explained everything in a super easy way and still when I don't understand something he is there for us!

Are there any areas for improvement or something they could have done differently?

whatever isn't working is our responsibility not theirs. its from lack of time that we haven't been able to launch our website. This company has been the best to work with! looking forward for them to do our SEO too.

BACKGROUND

Introduce your business and what you do there.

I’m the laboratory manager of Compass Biomedical, a biotechnology company. We develop platelet lysate and other biological solutions for cell culture, tissue repair, wound care, and ophthalmic therapies. We also offer expert consultation for product development and commercialization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Markup Designs?

We needed support with our digital transformation, specifically for our LinkedIn page. We wanted to have consistent posting and reach new audiences.

SOLUTION

What was the scope of their involvement?

Markup Designs has developed and managed 2–3 LinkedIn posts per week. The posts vary between informational articles, polls, and promotional posts. The team has also been responsible for content creation, graphic design, and analytics.

What is the team composition?

We’ve worked with 2–5 teammates from Markup Designs.

How did you come to work with Markup Designs?

We found them through an online search. We chose them because their pricing fit our budget.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working with them in June 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Markup Designs' work has resulted in an increase in followers and engagement on LinkedIn. We've also seen an increase in new customer inquiries and orders. Personalized videos of employees and articles seem to perform the best.

How did Markup Designs perform from a project management standpoint?

Markup Designs delivers on time and is very prompt. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Markup Designs is creative and on top of their work.

Are there any areas they could improve?

We'd like them to do less AI-generated work.

BACKGROUND

Please describe your company and position.

I am the Owner and Principal trainer of Phoenix Superyacht Training

Describe what your company does in a single sentence.

Phoenix Superyacht Training provides Hospitality and Self-LeadershipTraining for interior Crew aboard Superyachts or for shore-based professionals in private residences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markup Designs to accomplish?

• To become more visible to my target market
• To showcase the range of training available

SOLUTION

How did you find Markup Designs?

Received email

Why did you select Markup Designs over others?

Pricing fit our budget

How many teammates from Markup Designs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Markup Designs created a social media marketing campaign around the services I offer

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased visibility on Social Media platforms

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Markup Designs always deliver in a timely way, with regular updates and open communication.  The technical skills of the team is outstanding.  All requested changes or modifications are quickly completed. They operated in an entirely customer-centric way with great empathy and understanding of the client's needs.

What was your primary form of communication with Markup Designs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Friendly, professional approach and how quickly the team grasped the concept of the business.

Are there any areas for improvement or something Markup Designs could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of Rare Moon, LLC

Describe what your company does in a single sentence.

We develop websites.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markup Designs to accomplish?

• Build a website

SOLUTION

How did you find Markup Designs?

past client

Why did you select Markup Designs over others?

Good value for cost

How many teammates from Markup Designs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They created a website for our business. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They did everything within the time-lime we reuqired.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were on time and professional. 

What was your primary form of communication with Markup Designs?

Email or Messaging App

What did you find most impressive or unique about this company?

Worked with them in the past and had one bad experience, but they rectified that problem. I have used them for more than 6 projects now. 

Are there any areas for improvement or something Markup Designs could have done differently?

Not on this project

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a financial services company 

Describe what your company does in a single sentence.

Provides external audit services to assist companies in gaining insightful understanding and transforming their financial data into strategic assets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markup Designs to accomplish?

• Software for Bookkeeping and Accounting

SOLUTION

How did you find Markup Designs?

Event Gitex

Why did you select Markup Designs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Markup Designs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bookkeeping and Accounting Web and Mobile App so as to manage the clients and the Invoicing and accuracy, integrity and an uncompromising commitment to helping our clients optimize their financial operations and ensure regulatory compliance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timely Communication
• Regular Updates
• Quick Turnaround time for all the change request

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management process of the Markupdesigns is well organized. The PMS tool they are using has all tracking for all updates and I don't have to make followups in my delivery of the project.

What was your primary form of communication with Markup Designs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their responsiveness, technical skills, and customer-centric approach.

Are there any areas for improvement or something Markup Designs could have done differently?

Not yet. 

BACKGROUND

Please describe your company and position.

I am the President of Go For The Moon

Describe what your company does in a single sentence.

We develop new web-based businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Markup Designs to accomplish?

• Build a website
• Build an app

SOLUTION

How did you find Markup Designs?

Online Search

Why did you select Markup Designs over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

We had hired Markup Designs in the past and they did a good job. For the latest project I was asked to send $2,600 up front and they would get to work on our project. Months went by with lots of excuses but no progress. Nigel S. and Gaurav were who I was working with, they said they were moving offices, and this was why they hadn't done anything. Then weeks later Nigel said he was ill. 
It was just an excuse after excuse. Finally, they agreed to refund my money. This was six months ago. Now they went dark and won't reply. So, they basically took $2,600 US dollars and did absolutely NOTHING. I would steer clear of this company. They lie and steal. 
I have the email correspondence to prove my claim, as well as a PayPal transaction. It so unethical and actually criminal to do business like this. I tried for months to get my money back and they kept saying they would refund it-but it was all a lie. Now they don't respond to my emails any longer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They did absolutely nothing. They asked me what I wanted to have done, gave a price, requested I pay $2,600 of it up front to get started and then did nothing. Do not trust this company,.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They failed on every level. Poor communication, delivered on none of their promises. Lied to me repeatedly.

What was your primary form of communication with Markup Designs?

Email or Messaging App

What did you find most impressive or unique about this company?

Thier ability to get me to pay more than 50% up front and then produce nothing. I was duped and ripped off.

Are there any areas for improvement or something Markup Designs could have done differently?

They could have done what they said they were going to do. They could be honest and refund the money they took for doing nothing.

BACKGROUND

Please describe your company and your position there.

I'm the owner of manufacturing process company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Markup Designs, and what were your goals?

Our website was over 10 years old and needed to be refreshed. Markup Designs did a great job, on budget, very quick and professional company to work with on this project!

SOLUTION

How did you select this vendor and what were the deciding factors?

Total new website with SEO in a couple of weeks.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I was very happy with the results!!

How many people from the vendor's team worked with you, and what were their positions?

Nigel led their team and was my contact person.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website looks great! www.prime-plating.com

Describe their project management style, including communication tools and timeliness.

They had good communication and professionalism.

What did you find most impressive or unique about this company?

They got the work done quickly but made any changes that I requested.

Are there any areas for improvement or something they could have done differently?

Everything was great :)

BACKGROUND

Please describe your company and your position there.

I am the owner of several companies. I develop websites and new businesses. Mark up designs was the best company I have ever done business with doing this type of work.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Markup Designs, and what were your goals?

Mark up designs created a brand new website and 2 apps for me. They were professional from start to finish and took care of every last detail as requested. They never stopped trying to please.. Professional in every way and I am definitely gon to use them on all my future projects.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was actually contacted by their team. Normally I do not respond to online online marketing but I investigated their company and found them to be not only top of the line but their prices were very reasonable for the amount of work they do.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped me create my website from the very beginning call, with design, and with all necessary features required. They work with you on a day-to-day basis until your project is completed and you are a 100% satisfied. They also give 30 days of free customer service.

How many people from the vendor's team worked with you, and what were their positions?

I worked with several people from their company. They're a company. Primarily I worked with Nigel. He was a true professional and very knowledgeable. I also worked with Ashish he was also quite knowledgeable and very proficient

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is still early in the game but I am very impressed with every impressed with everything they have done. I highly recommend hiring this company. I would not normally write a review unless I really felt strongly one way or the other.

Describe their project management style, including communication tools and timeliness.

They have a very personable style. They will work with you with whatever media form suits you. A accommodate my schedule. They are very knowledgeable and helpful in every respect

What did you find most impressive or unique about this company?

1st off I respect their professionalism and candor. They never say no. They don't try to do things to make more money they agree to the contract and work as hard as they can to satisfy you. It's obvious that their long term goal is to create business relationships that will last a lifetime. Very impressive

Are there any areas for improvement or something they could have done differently?

If there was anything I could criticize it would be that I wanted things done faster. But in reality they did do it very fast. I am just very impatient are you impatient and want things done immediately. After looking back I don't think anyone could have done the project faster than they did.