Mandy Web Design

BACKGROUND

Please describe your company and position.

I am the Co-founder of 2ND INNINGS ELDERLY LIFESTYLE MANAGEMENT LLC

Describe what your company does in a single sentence.

Redefining Senior Living in UAE

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mandy Web Design to accomplish?

• Website Design & Development

SOLUTION

How did you find Mandy Web Design?

• Online Search
• Other

Why did you select Mandy Web Design over others?

Good value for cost

How many teammates from Mandy Web Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I am Co-founder of 2ND INNINGS UAE. We contacted Ms. Damanpreet (Dimmy) & team (Parwinder / Neha) to assist with Website development for our startup. We are very happy with the way team has handled our work, the response on multiple changes and quick turnaround. Team is polite and proactive to assist us in the process. I am sharing our website link for others to view their work https://2ndinnings.ae/.

Strongly recommended.

To Dimmy & team - Will continue to work with you for other assignments. Thank you for responding us with great patience and understanding.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I am Co-founder of 2ND INNINGS UAE. We contacted Ms. Damanpreet (Dimmy) & team (Parwinder / Neha) to assist with Website development for our startup. We are very happy with the way team has handled our work, the response on multiple changes and quick turnaround. Team is polite and proactive to assist us in the process. I am sharing our website link for others to view their work https://2ndinnings.ae/.

Strongly recommended.

To Dimmy & team - Will continue to work with you for other assignments. Thank you for responding us with great patience and understanding.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they delivered on time and response was very positive, professional and polite. 

What was your primary form of communication with Mandy Web Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Responsive nature

Are there any areas for improvement or something Mandy Web Design could have done differently?

Review mechanism & metrics

BACKGROUND

Please describe your company and position.

I am the Vocal Instructor of Voice Instruction Charlotte

Describe what your company does in a single sentence.

I teach private singing lessons to beginners to advance singers, ranging from children from 10 years of age to adult of any age

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mandy Web Design to accomplish?

• Migrate the Website to WordPress.
• Improve the attractiveness and usability of the mobile version.
• Optimize on page SEO in order to attract clients more effectively.

SOLUTION

How did you find Mandy Web Design?

Online Search

Why did you select Mandy Web Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Mandy Web Design were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Mandy converted a custom design website to WordPress, which involved considerable site redesign. They did a fabulous job. They also completely redesigned the mobile version to become much more usable, accessible, and attractive in appearance. Fsman was my main contact. She delivered excellent service with a kind and supportive attitude.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Vastly greater client access to edt content and customize the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mandy was very accommodating during discussions of budget and goals. They carefully tailored their work to fit our budget discussions while delivering maximum usefulness.

What was your primary form of communication with Mandy Web Design?

Email or Messaging App

What did you find most impressive or unique about this company?

Daman and her technical staff were kind, considerate, and responsive to my needs and goals.

Are there any areas for improvement or something Mandy Web Design could have done differently?

They could have done a slightly better job of clesrly defining the limits my budget constraints would impose on their work.

BACKGROUND

Please describe your company and your position there.

I am the Business Development Executive in Top rated marketing company of India. I am dealing with clients and getting business for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mandy Web Design?

We are dealing with Mandy web design since I joined my company. All the IT development projects in SEO discovery are handled by Mandy web design. Projects like : Mobile apps, Website development, UI/UX designing work, Wordpress CMS etc.

What were your goals for this project?

This project was including: * Designing - UI/UX for both mobile and website * Development - Code with Swift, Kotlin , PHP * Maintenance - Testing , Ongoing improvements

SOLUTION

How did you select this vendor?

We are already having a business relation with Mandy web design. We are working with them since 4+ years and they are delivering the products with ease as my clients are very satisfy with the effort of Mandy web design.

Describe the project in detail.

The project was to develop an app for my business of cakes. This app should take orders when any customer comes to my restaurant. Our employee will take the order through app and that should be connected with the kitchen admin panel where chef can see the latest order list. When order is ready to deliver , chef can send alert to the employee that order is ready and he can deliver to customer.

What was the team composition?

The team includes: * 1 UI/UX designer * 2 App developers * 1 Backend database guy * 1 Tester to check the product and make test cases for it.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As I mentioned earlier, we are having good experience with Mandy web design already. So they always beat the timeline to deliver the projects. The milestones was decided before the work starts and all were met perfectly.

How effective was the workflow between your team and theirs?

It was very professional. Everything was through the emails and they provided regular updates throughout the finishing date.

What did you find most impressive about this company?

Their team is made up of experts in every department of software development. They are very professional and attentive toward the requirement of the client. They are following the path of success.

Are there any areas for improvement?

I would like to say No here. Because improvement is an ongoing process and they definitely know that.

BACKGROUND

Please describe your company and your position there.

I am the Mobile app development head with one of the top brands in India SEO DISCOVERY. We are having 200+ professional people working. Specialist with Digital marketing, Professional websites and business mobile applications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mandy Web Design?

We hired Mandy Web Design for one of our clients from Switzerland. Our in house developers was busy with some other projects and we needed to meet the deadline. We hired Mandy Web Design team for handling the project from scratch.

What were your goals for this project?

The goals were to deliver the functional mobile applications with Android, IOS and Web Admin panel with no bugs. The idea was to share help posts through the app.

SOLUTION

How did you select this vendor?

After working with the team we found that the team is very professional and cooperative. Because they are in a good position for google search we did not find any difficulty to search Mandy Web Design as a Top Web Design company in the North region.

Describe the project in detail.

The project idea was sharing the help posts of the users. It is a social media app that includes messaging, sharing, liking, uploading, etc. After sharing the help posts to the users and the chain goes on until the helper reaches the needy. The idea was strong by the client which will make a revolution to the social media industry.

What was the team composition?

We hired a full team of developers in which Android, IOS and Laravel developers were included. Mandy Web Design assigned a project manager too for handling the project planning with a tester and other team members.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I had a great experience in developing the app. Mandy Web Design team is very receptive. Team is always available to answer questions or address the concern. They are also very quick in finding solutions or make suggestions.

How effective was the workflow between your team and theirs?

The best part was the communication and understanding the scope of work needed to fulfill the requirements. All details were well addressed and timely delivered as well.

What did you find most impressive about this company?

Mandy Web Design is great for entrepreneurs, even for medium or smaller budgets. Their follow-ups during the process are magnificent and you always know where your project stands and what issues are being faced. They are very good advisors too.

Are there any areas for improvement?

They are already improving, I can only wish for the best in the future to the team.

BACKGROUND

Please describe your company and your position there.

I’m the head of a department at SEO Discovery, a digital marketing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mandy Web Design?

We have a long-term business relationship for website and app design and development.

What were your goals for this project?

To obtain an effective e-commerce website and mobile app for a client of ours from the UK.

SOLUTION

How did you select this vendor?

We’ve been working with them for three years. I found them through word of mouth and read reviews about them on Google and Clutch as well.

Describe the project in detail.

They developed an e-commerce website and mobile application for a third-party client.

What was the team composition?

They have a team of five, with members responsible for UI Design, web and app design, and development.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I'm very pleased with the work they've done. When we start the project up again, we’ll continue working together.

How effective was the workflow between your team and theirs?

They were excellent. We used Basecamp, which made it easy for us to get weekly updates.

What did you find most impressive about this company?

Their level of professionalism is quite high. I liked the way they approached the whole project, telling us everything they would cover and giving us a comprehensive price breakdown from the start.

Are there any areas for improvement?

No, they’re a fantastic firm.

BACKGROUND

Please describe your company and your position there.

I am the business development director of a yacht charter platform that connects shipowners to customers who wish to charter their vessels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mandy Web Design?

Most of our sales take place online via our portal. Given the competition in this industry, we want to make our business as visible as possible, so we engaged Mandy Web Design to implement SEO on our site.

What were your goals for this project?

We wanted our business and its offerings to show up in the first pages of search engine results.

SOLUTION

How did you select this vendor?

We chose Mandy Web Design based on their numerous positive reviews and recommendations from peers.

Describe the project in detail.

We first reviewed our current portal with the Mandy Web Design team, who provided recommendations for how to enhance SEO. We then highlighted keywords that Mandy Web Design focused their SEO strategies on. They provided us with a weekly report of their progress throughout the project.

What was the team composition?

We worked with a project manager that coordinated with Mandy Web Design and then with our internal team to implement any final changes.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

After nine months, we’ve seen our keywords show up on the first page of Google results, which has brought in more online leads.

How did the Mandy Web Design perform from a project management standpoint?

Mandy Web Design provided regular reports and kept in constant contact with us. The project went smoothly from start to finish under their oversight.

What impresses you about the Mandy Web Design?

They enhanced our SEO in a remarkably short timeframe.

Are there any areas for improvement?

No, we were very happy with their work.

BACKGROUND

Please describe your company and your position there.

I am the creative director of a small- to mid-sized web and graphic design business in Somerset.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mandy Web Design?

We wanted to boost the web presence of a new cleaning business with ongoing SEO work that targeted multiple keywords.

What were your goals for this project?

We needed to drive customers the new website through organic SEO.

SOLUTION

How did you select this vendor?

After sending out many proposals to international SEO companies, we selected Mandy due to their extensive experience and research, detailed pitch, and fair cost.

Describe the project in detail.

After designing and developing a website for a cleaning product supplier, we were looking for a company to help us move the business up in search engine rankings, drive customers to the website, and create conversions and sales. We needed a full SEO campaign and wanted to guarantee results for multiple keywords.

What was the team composition?

Their project manager was our main contact, but we also conversed with their social media lead. Both were very helpful, knowledgeable, and quick to reply to our queries.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

The results speak for themselves. We are on track to hit all promised targets, which is all we can ask for. The entire project has been free of stress.

How did the Mandy Web Design perform from a project management standpoint?

The whole team has been excellent and quick to rectify issues.

What impresses you about the Mandy Web Design?

First and foremost, we were impressed by their results and the quick responses to issues. We’ve had SEO companies promise the world and not deliver, but the same can't be said for Mandy. We will use them for any future SEO projects and would be happy to recommend their services.

Are there any areas for improvement?

They could have proofed their social media work before going live, as we’ve had some very minor hiccups. Those were quickly rectified, so we really have nothing to complain about.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company that develops smartphones.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mandy Web Design?

We needed a third-party vendor to work on our website and launch it quicker than we could alone.

SOLUTION

What was the scope of their involvement?

Our site is on Shopify’s platform, so we already had the backend. Mandy Web Design did the PHP web dev, and we provided all the content we wanted on our site. We showed them a few references for how we wanted our site to look, and they followed our directions completely.

What is the team composition?

I worked with the owner of the company and one developer, who I told exactly what I was looking for in the website.

How did you come to work with Mandy Web Design?

I sent emails out to 10–15 companies I found on LinkedIn. A marketing company got back to me and referred two companies that could do the work we were looking for. I got in touch with both companies, talk about our requirements, and Mandy Web Design seemed to be the best fit.

What is the status of this engagement?

They began in October of last year, and the site went live in November. They provide updates and maintenance, and we’re in the process of getting the site on our own domain and off of Shopify.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is up and working, and people are able to buy our product. It’s user-friendly, so we’re happy.

How did Mandy Web Design perform from a project management standpoint?

The time difference made working together hard. I had to be up past midnight whenever I wanted to talk. We had some hiccups with communication, but that always happens when you’re working with an offsite team. We mainly talked via Skype.

Are there any areas they could improve?

They need to be more responsive and make sure they put together a proper team. Small projects are fine, but for larger ones, they need to be more organized.

Do you have any advice for future clients of theirs?

Be clear with what you want. and they’ll do it.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a small consulting company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mandy Web?

I was looking to build all my online strategies and use SEO [search engine optimization] keywords. We’re in Belgium and speak French, Dutch, and German. Most of the customers speak French or Dutch, so we need keywords in those languages. 

I also wanted to renew our brand with the website and the logo. The goal was to rebuild everything from the bottom up. I was looking for someone with good communication skills and could handle any problems immediately. 

SOLUTION

What was the scope of their involvement?

The SEO implementation took about 4 months in order to make sure we had a good ranking on Google. We had to make sure they understood the keywords in French or Dutch. The website took about 6 months. The website is like a Google form. They set up a feature where someone can post a message or request us to contact them. We’re continuing to improve it. They do the security of the website and also did a personal website blog for me. 

We now work together if we have questions, issues, or need to make an update on the website. They help with implementation for a customer who has new needs or wants to get a quote or something like that. We’re in contact once a month to make sure everything is okay. 

What is the team composition? 

I worked mainly with Amardeep [Manager, Mandy Web Design]. I don’t know how large the rest of the team is. 

How did you come to work with Mandy Web?

We set a price and we looked at websites such as Upwork to view company ratings. It was most important that we find someone who would reply immediately when I have a need or question on Skype, and someone who understood and could handle our needs. We set up phone interviews. I wasn’t looking for a huge international company. I wanted someone with knowledge, who could communicate properly. 

How much have you invested with them?

We invested about $5,000. 

What is the status of this engagement?

We started working together in August 2016 until February 2017. The maintenance is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We use Google AdWords so I can see the work is effective. There are approximately 10 calls per day coming in just for tax questions or from those who are interested in getting a quote. We’re working as an independent CPA [certified public accountant], so we’re not the tax office. A lot of times I show that I have very good visibility on the internet now because people are more able to find me. They start looking for an accountant or services that we can provide. The growth rate is okay. 

How did Mandy Web perform from a project management standpoint?

We used mostly Skype, as well as email. We use Basecamp internally, creating a project and posting all the necessary tasks, and now use the platform together to make sure, because we’re in a different timezone. 

If they had questions, we discussed everything. A huge part of the project is SEO. We got reports on everything to see which keywords and which information they used to represent us. It was good to work like that. I like to have a strategy when I work with people and I like to know what they’re doing. 

What did you find most impressive about them?

I chose them over a Belgian company because of the price. When you explain the project to someone in Belgium, the cost starts at 2,000 euros [$2450], but they don’t understand your needs. 

Mandy Web has a good quality of work and they know what to do. They can really advise correctly and provide detailed reports. They don’t charge extra for fixing issues and they’re dedicated. I really appreciated how fast their response time was. In Belgium, I’d never get that level of trust with someone. 

Are there any areas they could improve?

We can always improve the communication. Sometimes they need me to be really clear. They’re from a different industry and so didn’t know everything about tax content and CPA. I’d like them to improve that. 

Do you have any advice for potential customers?

Use a tool like Basecamp to make sure the deliverables are done on time. Follow the project. You are the customer so you need to drive your project because it’s your own project. Make sure they understand your needs especially if you want to run SEO in a different language.

BACKGROUND

Introduce your business and what you do there.

I'm the Director of Martax Accountants, a certified accounting firm in the U.K.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mandy Web Design?

I needed two websites, one to coordinate our general activities–bookkeeping, for example–and another to list the services we provide.

SOLUTION

What was the scope of their involvement?

I conducted my own research, studying the common designs of websites in my industry, so I worked closely on the design process. Mandy presented a few design options and I selected my favorite while requesting a few alterations. The websites were built using WordPress.

They also designed a logo tailored to my specifications.

What is the team composition?

I worked with Mandeep [Chahal, Founder & CEO, Mandy Web Design], and he oversaw a web developer and a designer.

How did you come to work with Mandy Web Design?

I searched online for web designers based in India. I spoke with a few, but Mandeep seemed very knowledgeable and I felt he understood what I wanted to accomplish with the project. He was also very personable. After seeing the high-quality of Mandy’s past work, I decided to hire them.

How much have you invested with them?

Over £2,500.

What is the status of this engagement?

We worked together between January and March 2017. The project could have been completed quicker, but there were delays on my end. We continue to stay in touch in case I want to make any changes or add a webpage.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m 100% satisfied. The websites have netted excellent revenue for me and continue to generate results.

How did Mandy Web Design perform from a project management standpoint?

We spoke primarily through Skype and stayed in constant communication, as I wanted to remain very involved in the process. While they were sometimes slow to reply, in general, they were quite good about responding. If I made a request they couldn’t address right away, they gave me a clear idea about when I could expect delivery.

What did you find most impressive about them?

In my experience, there are sometimes difficulties in coordinating with India-based companies. This was not the case with Mandy. Even if I had selected a U.K.-based company, the work would have still been done remotely, so the experience was the same.

Their team members were personable, helpful, and cooperative. They do quality work.

Are there any areas they could improve?

For me, communication can always be improved. Because I was so engaged in the project, I wanted to connect as much as possible. Still, they were better than any other company I’ve worked with.

Do you have any advice for potential customers?

The key to getting the job done quickly and accurately is to clearly articulate your goals. Make sure Mandy understands your priorities.