Magespider Infoweb Pvt. Ltd.

BACKGROUND

Please describe your organization.

BridgeEat is a social dining app that connects students around a meal to increase their networking experience. I am the co-founder. I handle the product part of the business.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Magespider Infoweb?

We wanted to develop an iOS mobile application for our company. We had no iOS developer on our team and we were looking to outsource the development.

SOLUTION

Please describe the scope of their involvement in greater detail.

They have a number of services they provide but we wanted to start off with iOS development. We provided the API and they developed the front-end of the app for us. Some features include posting meal opportunities, joining a meal, and payment transactions. There were six people working on the app in total, three from our team and three frontend iOS developers from Magespider’s team.

We started a contract for only iOS app development, but in a month or so we would like to start another contract to develop the Android version of the app. 

How did you come to work with Magespider Infoweb?

We were Googling around to find a company to outsource to. We thought we should go for Asian companies because they are cheap and we haven’t been funded yet. We thought we’d go to India because we had some contacts there before. When I was reading reviews of development companies, we saw some recommendations by past clients. We talked over Skype and I thought they could help us a lot. The relationship is really good. We are thinking to continue with them for the next MVP.

Could you provide a sense of the size of this initiative in financial terms?

$3000 to $3500.

What is the status of this engagement?

We began in July 2016. We launched the app at the end of October.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Users of the app have given really positive feedback. They say it's clear and the quality is really good. It's the price as well. We thought the app would cost more and Magespider actually took a lot of time to make sure the quality is as good as it is. We've gotten really good feedback from our customers.

How did Magespider Infoweb perform from a project management standpoint?

The project management is really good. We communicated using Slack. If we have any questions, they answer right away. Their response time is quick and they’re really engaging. They’ll usually tell us if they’re on leave about one week before so that we are prepared.

What distinguishes Magespider Infoweb from other providers?

They're good and you can trust them. Their project management stands out. The engagement with the client - that’s something I was impressed with. When we told them we’re going to use another payment provider than they were used to, they were willing to learn it in a really short time. They’re willing to learn and try things out for the client.

Is there anything Magespider Infoweb could have improved or done differently?

No. It went really smoothly. Actually, the delays were from our side. They waited for us to give them the API solutions.

BACKGROUND

Please introduce your business and what you do there.

We are a family-owned cooking company, and we do delivery. We cater to people who work in nearby offices or live nearby and want their food delivered to their homes. I am the owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magespider Infoweb?

Since we are a family-owned business and not a franchise, it's a little hard to get our name exposed to the market. Nowadays, people are using their smartphones to order restaurant food. We decided to do some SEO [search engine optimization] enhancement of our website, and then develop an app so our customers can order on their phones with just a single click.

SOLUTION

What was the scope of their involvement?

Magespider built the app and did the SEO work for us. Now that we have enhanced our SEO with Magespider and have an app, we have definitely pulled in a fair amount of business. The app is in both iOS and Android and uses the services of Magento. It's not heavily dependent on Magento, but Magespider takes care of Magento for a few hours a week by writing some of the content, updating the pricing and so forth. In fact, Magespider is working on Magento right now.

How did you come to work with Magespider Infoweb?

I was looking online for a particular kind of development company. I compiled a list by doing searches on Google, Bing, and Apple. Because I was mainly focusing on SEO at that time, I wanted to find a company that had a nice appearance and strong links to all the search engines. I narrowed my search down to four companies, of which Magespider was one.

How much have you invested with Magespider Infoweb?

Altogether the investment will be somewhere between $18,000 and $20,000.

What is the status of this engagement?

I've been working with them since about June 2015, and I'm still working with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Magespider has bumped up my online catering orders by at least 20 to 25 percent. That's definitely been great. I don't expect the users of my app to give me ratings or reviews. My user base is targeted to the surrounding area and, to be quite honest, if they like the food, they will come back. I'm not expecting a huge number of reviews. Yes – there are companies that get Yelp reviews. I tried them, but it didn't work out all that well. If people like my app and my website – and my food – they come back.

How did Magespider Infoweb perform from a project management standpoint?

At first, they didn't assign a dedicated project manager because initially my budget was small. Once we agreed upon pricing and the objective of getting some new business, they assigned a dedicated project manager with whom I talk at least every other day.

What did you find most impressive about Magespider Infoweb?

Because they have a presence in the United States as well as in their development center in India, I don't have to be in front of the computer late at night or in the early morning just to talk with them. That has been a great help.

Are there any areas Magespider Infoweb could improve?

No. I think they are good. Once the frequency of contact is set up, they are good to work with.

BACKGROUND

Please describe your organization.

My business provides design and development solutions to other businesses.

What is your position?

I'm the owner of the business.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Magespider Infoweb?

I have been using Magespider as my development partner for a wide range of projects. They have helped me build sites for a local skincare company, an attorney who needed a lead-generating site, and a customized coffee subscription service to name a few. Each project has a unique set of requirements and challenges.

SOLUTION

Please describe the scope of their involvement in detail.

When a project comes in, I will handle the planning aspects and the architecture of the site, and Magespider will oversee the execution. They review the architecture and wireframes and then make suggestions if they find issues. Then, they work through the design and hand them off to me to review with my client. Once everything is approved on my end, they move forward with the coding and the development. At that point, they release it to me, and we review the product to address any issues before it goes to the customer. Finally, Magespider handles the migration of the product to the client's server.

How did you come to work with Magespider Infoweb?

I found them on Elance, which is now Upwork.

Could you provide a sense of the size of this initiative in financial terms?

The average project size is $10,000 to $40,000.

What is the status of this engagement?

Our relationship is ongoing. They are not on retainer because they don't require any sort of advanced payment for their services. I get in touch with them as projects arise. I appreciate what they do and the value that they add to my business, and I think they feel the same. They're incredibly easy to work with and they allow me direct communication with their developers. We've built a lot of trust at this point, so our relationship is much more fluid than your traditional partnership.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Many of the projects I get are companies that have worked with providers that did not give them what they were expecting. They have very slow websites with poor architecture and confusing layouts. Two projects that I can think of off the top of my head are a flooring company and meal delivery service that both saw hundreds of percent increase in their conversion rate and large declines in their bounce rates. We have definitely seen some positive results, and many of the clients I work with have been with me for many years, which speaks very well to the business.

How did Magespider Infoweb perform from a project management standpoint?

Magespider is always honest about timelines. They are quick to identify any hurdles that pop up rather than waiting until the last minute like many other companies often do. Their communication is good, and they work on U.S. time, so they are available for discussion throughout the day.

What distinguishes Magespider Infoweb from other providers?

Their communication is a huge plus. Many other international companies are rarely available, and when they are there's often a language barrier that can cause some major problems. Their project managers do a great job understanding my requirements and conveying those accurately to their technical teams. Every project that I've worked on with Magespider has been a success. We've had no issues.

Is there anything Magespider could have improved or done differently?

No, not really. The only thing I can think of is that I would like them to work more for me.

BACKGROUND

Please describe your organization.

The name of my business is HazMat Consulting. I teach chemistry and OSHA [Occupational Safety and Health Administration] compliance classes in the United States, and I teach internationally for the State Department of Chemical, Biological, Radiological, and Nuclear Operations Antiterrorism Response.

What is your position?

I am the founder and CEO.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Magespider Infoweb?

I wanted to put together an app that people could use to more easily understand the government response in relation to hazmat situations. I also wanted to incorporate both educational and entertainment features, which included a set of chemistry questions and hazmat response questions. I wanted people who came in contact with this app to think of my business.

SOLUTION

Please describe the scope of their involvement in detail.

I had built an app with another developer about a year and a half prior to this project. Magespider Infoweb made significant improvements to the overall usability and look and feel of the app. The finished product is much more professional looking.

How did you come to work with Magespider Infoweb?

I found Magespider Infoweb on Upwork.

Could you provide a sense of the size of this initiative in financial terms?

The total cost was less than $10,000.

What is the status of this engagement?

For the time being, the project is complete, but I plan to continue adding questions and content to the sections as time goes on.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

That's hard to measure in my business, but I know that the app has been very well received since it was completed about six weeks ago [March 2016]. In June, there are two large conferences in Baltimore and Sacramento, and a colleague of mine is going to have my app on display in both locations.

How did Magespider Infoweb perform from a project management standpoint?

They did well. I was able to tell them what I didn't like and what I wanted to change in terms of look and functionality. They figured out how to do what I asked them to do. Their communication was also good, considering we are on opposite sides of the planet.

What distinguishes Magespider Infoweb from other providers?

In comparison to the previous app developer that I worked with, Magespider was more sophisticated in their abilities. This product is significantly more professional than the previous developers.

Is there anything Magespider Infoweb could have improved or done differently?

No. Not really.

BACKGROUND

Please describe your company and position.

I am the Founder of a social networking app.

Describe what your company does in a single sentence.

Social networking mobile application linking people together based on activities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Magespider Infoweb Pvt. Ltd. to accomplish?

Mobile App development

SOLUTION

How did you find Magespider Infoweb Pvt. Ltd.?

Online Search

Why did you select Magespider Infoweb Pvt. Ltd. over others?

• High ratings
• Pricing first our budget
• Great culture fit
• Good value for cost

What was the size of Magespider Infoweb Pvt. Ltd.’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Magespider helped develop a mobile application for us on both App Store and Google Play. They helped from designing the logo up to the entire mobile app development and approval with Google play and App Store. They were patient with our feedback and suggestions and helped facilitate solutions for all our challenges.

They demonstrated very good attitude throughout the development and accommodated all our requests. The app was not simple to develop as it incorporated 3 roles all in one app. They helped developed all features such as: chat, stories, location proximity, broadcast messaging, scores, rating, and more. Overall, a great company to work with.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Functionality of mobile app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Magespider accommodated all our needs promptly. They were happy to jump on calls anytime we would request and were available to reach 100% of the time.

What was your primary form of communication with Magespider Infoweb Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great culture and values

Are there any areas for improvement or something Magespider Infoweb Pvt. Ltd. could have done differently?

More attention to testing

BACKGROUND

Please describe your company and your position there.

I am working as a GM in CLIFFORD LLC which is ecommerce site that sells medicines online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magespider Infoweb Pvt. Ltd., and what were your goals?

We started this company last year and we focus on selling the medicines online, but we need to create a high end website that will load perfectly. Also responsive coz these days everything need a mobile app. We asked them to complete this in 2 months max and they completed as they promised.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking online search and with several inquiried we found this company to be trustworthy so we choose them to start our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We thought PHP laravel is good to go. And first we confirmed the design which they did after we gave them some samples. After that they started asking some documents of what we need and we gave them too. With every step they informed me what they are doing and inbetween we gave them some changes which they agreed and complete it.

How many people from the vendor's team worked with you, and what were their positions?

It seems they are 3-4 Bhavin is the sales guy first who he sent email for quotes, requirements etc. After that Saurabh & Pritesh worked together in our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We like the design and since we are new to this business. It will take time to give outcomes. Overall the website came out perfectly.

Describe their project management style, including communication tools and timeliness.

We used skype, slack with every twice a week we had a meeting & shared their screen on what they were doing. Which is really helpful for us to check what they were doing and what we needed.

What did you find most impressive or unique about this company?

It seems they created a lot of websites including mobile apps. I know this because i asked them for sample sites that they provided. And the response time is very quick and they fix it too. I really like how they take care of the project.

Are there any areas for improvement or something they could have done differently?

It took some days to come on the same track on what we needed. Finally, we made a 4-way con call on skype which is really helpful for us to meet the requirements.

BACKGROUND

Introduce your business and what you do there.

I’m a software developer at a recruitment company called The First National Human Resources Company (FNRCO).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magespider Infoweb Pvt. Ltd.?

We hired them to develop our job-seeking apps.

SOLUTION

What was the scope of their involvement?

Magespider Infoweb Pvt. Ltd. developed our apps using Kotlin and Swift. We have one app for job seekers, and one for companies. In terms of features, it’s a typical career app. They also made the initial UI/UX designs, which we later upgraded using another designer. We then went to their team again to implement the new designs.

They’ve tested the app in multiple emulators, and we’re doing our own test samples. We give them our feedback on any bugs or issues we find.

What is the team composition?

Their manager is our only point of contact.

How did you come to work with Magespider Infoweb Pvt. Ltd.?

My predecessor found them through a referral — specifically, by someone who developed another app with them for a different company. I only started working with them midway into the project.

How much have you invested with them?

We initially paid them $10,000, then another $5,000 for implementing the new design. The total cost is around $15,000 so far.

What is the status of this engagement?

We started working with them around October 2021, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Personally, I’m satisfied with their work so far. We’ve already published the Android app for job seekers, and we’re waiting to publish the iOS version. They’ve also implemented the UI/UX perfectly. There’s still some work that needs to be done from our side before the launch.

How did Magespider Infoweb Pvt. Ltd. perform from a project management standpoint?

I rate them a seven out of 10 in this aspect. Any delays have come from our side, mainly because we didn’t request certain features initially. For communication, we interact through email and Google Meet.

What did you find most impressive about them?

They’re very passionate about their work — they keep going until the problem is fixed.

Are there any areas they could improve?

No.

Do you have any advice for future clients of theirs?

They should always follow up with their team. I also recommend using them for both the development and UI/UX design — for this project, we initially did the designs using someone local, and that made the work a bit too complicated.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Virgo Business Solutions

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magespider Infoweb Pvt. Ltd., and what were your goals?

The project was including UI development for the website and development of backend with PHP laravel for CMS

SOLUTION

How did you select this vendor and what were the deciding factors?

I found online replies on other projects and after discussing we delivered our project for them to develop

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided XD file for the project, then we discussed the requirements, the communication was very easy. I asked to do the project using PHP laravel.

How many people from the vendor's team worked with you, and what were their positions?

A project manager only

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received our project as requested

Describe their project management style, including communication tools and timeliness.

The project was very simple and discussion was by email and WhatsApp

What did you find most impressive or unique about this company?

They had been very helpful and cooperative. We had felt that they really care about their clients.

Are there any areas for improvement or something they could have done differently?

After lunching the website some fixes and improvements needed, they were very helpful to do it

BACKGROUND

Please describe your company and your position there.

Syngenta Seeds is one of the world’s largest developers and producers of seed for farmers, commercial growers, retailers and small seed companies. Headquartered near Chicago, USA, the business focuses on providing farmers with more vigorous, stronger, resistant plants to combat disease, drought and pests. This includes innovative hybrid varieties and biotech crops that can thrive in challenging growing conditions while also addressing the needs of nature and society.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magespider Infoweb Pvt. Ltd.?

Development of an app for Pepper plants diseases

SOLUTION

How did you select Magespider Infoweb Pvt. Ltd.?

For good reviews and competitive price

What was the team composition?

Syngenta and Magespider

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Check for DrGreen Syngenta app in google play and apple app

How effective was the workflow between your team and theirs?

Excellent

What did you find most impressive about this company?

They work quickly and have a great quality output

Are there any areas for improvement?

No